I need to warn everyone about my recent experience with 2545 Salon & Spa (875 Gibsons Way #102)…read more On October 14, 2025 I paid $93.45 (tax in) for an "Unlimited Monthly Tanning Pass". What actually happened: -Used it successfully only three times. -Next three visits (during posted hours) the salon was randomly closed. The first 2 times had no notice. The third time, just a sticky note saying "understaffed, appointments only and to call the Sechelt location. -I called asking what was going on and if I could get a refund or extension since I tried numerous times to use my package. It's only for a month so I only have so much time to use it and when the hours on google are posted as OPEN, I should be able to access the beds. Owner Lauralye replied by email, said I was being aggressive on the phone and banned me. Completely false information. I never even raised my voice so this one threw me for a loop. When I kept asking for my money back, she permanently banned me in the same email thread. They offered a partial refund which was never received. I left a 100% factual 1-star Google review with receipts attached they got it removed/hidden. Now they are leaving themselves fake google review. Laughable. When I kept pushing, they threatened me with legal action and accused me of being "aggressive" (I have every email -- I was nothing but polite the entire time). Zero refund, zero apology. So yeah - they have no problem stealing people's hard-earned money, then threatening to sue you if you dare speak up. I cannot believe I have to go through this for ninety-three freaking dollars that they simply decided to keep. I have my receipt, and the entire email chain (including the ban, the legal threats, the fake "aggressive" accusation, and the deleted review). Happy to privately show everything to anyone who messages me. Please think twice before you hand this place any prepaid money - tanning packages, gift cards, whatever. I've now had to file with Civil Resolution Tribunal (CRT) and my credit card company for a chargeback. Just posting this so nobody else in Gibsons loses almost $100 and then gets threatened for daring to complain. Sad that it has come to this but I have exhausted every option and tried my best to deal with this privately. Unfortunately I have been pushed too far. It's almost Christmas and these days, every dollar makes a difference. This is my hard earned money after all. Support local... but not when the local business keeps your money, deletes your review, and threatens to sue you for telling the truth.

I had a manicure and pedicure done as well as a trim. This was my first time at the salon. I was…read moredisappointed. The person at the front was not particularly attentive. I had to wait a few minutes out front. I was not offered any refreshments. The technician was friendly, but the service I selected did not include all the parts of a manicure, when I asked about it I was informed that the service I chose did not include it, I wasn't offered an upgrade. During filing, I had to point out several areas where the nail had not been completely smoothed out. When I left the salon I noticed that the polish was a bit streaky and thin in some areas. Overall, it was not the pampering spa experience I had looked forward to. It was expensive and I don't think the service matched the price. This is something I had splurged on. The room was painted dark or black and had signs of wear and tear everywhere. The lighting was too bright, and the bed was covered in obviously well-used and worn towels. Music was irritating not relaxing. Next time I will go somewhere else, or wait until I'm in the city where service is better.

I have been tanning at Gold N Tan, Richmond since 1997. Not ONE time have I ever been dissatisfied…read morewith the service, products available , the cleanliness of the salon, the beds, the washroom or the sauna. I LOVE the infared sauna! I notice that another customer of the salon has written quite a long rant about the loss or " theft" of her cell phone. Common sense would dictate that ANYWHERE you go , you assume complete and 100% responsibility of your own belongings. This is true at the grocery store, in a restaurant or anywhere you choose to carry your valuables. I see see signs EVERYWHERE I go that " Management is not responsible for the loss of your personal items." If you are big enough to have cell phone, or a purse, you take care of them and make sure they are never left anywhere that they can be removed without your knowledge. I am very particular about where my money is spent, I go out of my way to support small businesses in almost every area of my life. I would vouch for this tanning salon's staff and management , no question about it. I am sorry this young lady ( or man) lost their phone but to " warn" us to keep our personal belongings safe is a no brainer for ANY place you go.

After reading Ka's review I had to write this. I've been coming to Gold N Tan for the last 2 years…read more The ladies who work the front desk are friendly and helpful. The studio is spotless and the longest I have ever waited for a bed is 10 minutes. On one occasion I was renewing my monthly membership when the young lady at the front desk told me she had some 2 for 1 coupons and would I like to use one. Now that is honest service!!!! In my 2 years I've never had anything stolen nor been in the studio when anyone else has had this problem. It is unfortunate that Ka had her phone stolen. I feel for her, but her review is way over the top. Perhaps she should have hung her clothes up on the door pegs instead of laying them on the lone chair. It would have made it much more difficult to get to the phone. I love the place and planning on staying for many years to come. George in Richmond.

Absolutely love this place and the people behind it! Every experience I've had there has been…read moregreat, from the friendly ladies at the front desk to the owner herself. Naked Beauty is hands down the best place to get lashes, facials and tans in town. I am constantly receiving compliments on my lashes! Beautiful atmosphere, bubbly energy and kept extremely clean! I highly recommend this establishment and the services provided!

From the owner: We’re a community of beauty professionals creating an edgy, fun and modern vibe. Our goal is that…read moreyou leave feeling confident, sexy and refreshed – ready to take on anything life throws your way. Come enjoy a five star treatment at Naked Beauty!

I don't tan, but when I do, this is the place to go to. Clean, quiet, professional, and a…read morewonderful staff. First timer? No problem, the staff is so knowledgable that it will surprise your socks off. Veteran tanner? Easy! Body Glo is one of the newest studios in Richmond. Do your self a favor. Visit them once. Your welcome.

Best tanning bed around! Myself and my girlfriends have been clients at this salon for years. The…read morestaff always greets you with a genuine smile ( & by name ). they are welcoming and very knowledgeable! The products sold at body glo are also the best quality skin care product. if you're looking for moment of " you time " during your busy day body glo is the place to go.

Great beds and the owner is nice. Probably the best tanning…read moresalon on the north shore -Rachelle

Best tanning salon on the North Shore. Beds are really good and consistent, clean and prices are…read morecomparable.

I need to warn everyone about my recent experience with 2545 Salon & Spa (875 Gibsons Way #102)…read more On October 14, 2025 I paid $93.45 (tax in) for an "Unlimited Monthly Tanning Pass". What actually happened: -Used it successfully only three times. -Next three visits (during posted hours) the salon was randomly closed. The first 2 times had no notice. The third time, just a sticky note saying "understaffed, appointments only and to call the Sechelt location. -I called asking what was going on and if I could get a refund or extension since I tried numerous times to use my package. It's only for a month so I only have so much time to use it and when the hours on google are posted as OPEN, I should be able to access the beds. Owner Lauralye replied by email, said I was being aggressive on the phone and banned me. Completely false information. I never even raised my voice so this one threw me for a loop. When I kept asking for my money back, she permanently banned me in the same email thread. They offered a partial refund which was never received. I left a 100% factual 1-star Google review with receipts attached they got it removed/hidden. Now they are leaving themselves fake google review. Laughable. When I kept pushing, they threatened me with legal action and accused me of being "aggressive" (I have every email -- I was nothing but polite the entire time). Zero refund, zero apology. So yeah - they have no problem stealing people's hard-earned money, then threatening to sue you if you dare speak up. I cannot believe I have to go through this for ninety-three freaking dollars that they simply decided to keep. I have my receipt, and the entire email chain (including the ban, the legal threats, the fake "aggressive" accusation, and the deleted review). Happy to privately show everything to anyone who messages me. Please think twice before you hand this place any prepaid money - tanning packages, gift cards, whatever. I've now had to file with Civil Resolution Tribunal (CRT) and my credit card company for a chargeback. Just posting this so nobody else in Gibsons loses almost $100 and then gets threatened for daring to complain. Sad that it has come to this but I have exhausted every option and tried my best to deal with this privately. Unfortunately I have been pushed too far. It's almost Christmas and these days, every dollar makes a difference. This is my hard earned money after all. Support local... but not when the local business keeps your money, deletes your review, and threatens to sue you for telling the truth.

Very pleased with professionalism of Massy & Naseem - foil, mani/pedi & facial - highly recommend &…read morewill return next visit.

I have had several treatments, brows waxed, pedicures, massage, done at Coco Cabana's. The…read moreesthetician, Amanda, is first class. I have had many treatments , at many different places over the years, and I can honestly say that she is my favourite. First, she is extremely professional and uses high end products. She never rushes through the procedure, but takes time with you and the end results are always amazing! Now that I have found her, I won't go anywhere else