I booked a facial with this spa for Aug. 8th, almost two weeks ago. I had this confirmed by text…read moremessage later the same day I booked it. I arrived at the location 5 minutes before my 1100 appointment time. The door was locked. So I waited and waited and waited....the door continued to be locked. I telephoned the spa to inquire what was happening only to learn the phone's voice mail was full and I could not leave a message. Frustrating! So I went home and sent an email explaining what my experience had been and asking for an explanation, or an apology or something. To this day, no one has been back to me. This is absolutely terrible customer service. If there had been an emergency, I would understand if someone got back to me to explain but to hear nothing is just unacceptable. So I would recommend going elsewhere is you are looking for a facial in east Van.

I'd recommend Elvie to anyone in the area. It's a small business run by a person who does a great…read morejob. #support local businesses

I would like to give more as lady was pleasant and I got my pick of appointment times on the day I…read morecalled (a sign but I was desperate), but after $100 plus tip I was disappointed. Got eyelashes on 28 Aug. See first pic. When looking in mirror directly afterwards two lashes fell off.. another sign. Also they were so spaced with gaps it looked bad. You can see in pic.. THEN 2nd pic 4th September and third pic 5th September - one week!!! So I got them for a trip that wkd and that week and instead probably would have looked better to have none as just a few weird long eyelashes did not look right.

Wrong # on website For west Vancouver location how could…read moreyou book appointment Port Moody Location does not answer phone for 7 days Drove their they are shut down Out of business for a month How can you sell Groupon when your out of business Dissatisfied Angry

This was my first time at Skoah and unfortunately will be the last time…read more The staff were welcoming, environment was calming, products used smelled nice, but the facial was nothing to write home about. The icing on the cake was when my facial was completed on a hot sunny afternoon, they did not have any sunscreen to apply! My jaw dropped when she said "I dont have any sunscreen". I booked/had the power plane facial. I was expecting a proper dermaplaning, the whole process with the 1-min extraction(literally) was so quick, I almost forgot it happened. I could have done my facial at home. I am still stuck at No sunscreen!

After the warm reception at the front desk I sat waiting to be taken in, and while I was waiting, a…read morelady had just finished with her appointment and she looked like she had just returned from planet Zen. She seemed so relaxed and grounded that I felt excited for her, and since it was my first time at this spa, it was a little reassuring. The space itself is exactly how it looks on their website. It's clean, serene and the staff are friendly and professional. I did my Power facial with Jessica and she was wonderful. What stood out for me was that the facial was completely catered to you personally and I don't just mean technical skin stuff, I mean in terms of experience. They make sure that your stay is 100% to your taste and liking. This is evident in several things that you'll see if you choose to go. I loved the fact that she asked me, before she even started, if I'd like to know about the products she was using on me, or if I'd prefer to have quiet time.....and I chose quiet time. The message chair was super comfortable, the music was at the perfect volume and the temperature was neutral with the option of having your heating pad on the bed turned on or off.....depending on your mood. First time guests receive $10 off their first treatment and $20 off their products which I appreciated. I mean there's not much else to say really...it was a great facial with great staff located in stunning Yaletown right by El Guapo......Margarita anyone after a facial? :) Thoroughly enjoyed my ME-TIME and walked home glowing with a big grin on my face just having returned from planet Zen.

Experience the luxury of deep cleansing and nourishing hair and scalp treatment at Oo Spa located…read moredowntown Vancouver. It's my second visit within 6 months and happy to see lots of hair regrowth (using Myufull's Hair Soap and Hair Supli) but still experiencing clogged follicles and irritated scalp (getting chilly outside). It was a relaxing experience with hair master Alina. Tension melting scalp and massage transported me to state relaxation. I learned more about using Myufull hair products to support scalp and follicle health towards hair regrowth.

I received a GC as a Xmas present so decided to try one of their 1 hour hair treatments…read more The treatment rooms are only semi-private, in that the sink area is shared between two rooms, so you can see into the room next to you. Not a big deal, but if you are expecting complete privacy/quiet, you should not expect it. For myself, it didn't matter, and I still found myself feeling deeply relaxed. I thought the service was pretty good. They spend probably 15 minutes going over your treatment plan and explaining their process and products. Yes, you still get a full hour of treatment time. I found the angle of the reclining chair a bit uncomfortable on my neck at first, but the head scrub was soooooo relaxing, it didn't matter much lol. They were running their Boxing Day sale, so the treatment came to $225 including taxes, but regular price would have been $300 incl taxes. While my scalp felt fantastic and my hair felt squeaky clean, I am not sure that it is worth $225- $300 plus tip, unless you had money to burn. But if you do have money to burn, or want to give yourself or someone an extravagant treat, then go for it. I think that if I did this treatment regularly, my hair might improve from the increased circulation, but I am not entirely convinced that it is their specific products and techniques vs someone rubbing your head with any kind of lotions/serums/oils and washing it lovingly for an hour, lol. One final note: absolutely DO NOT book this before going out for an event, as you leave with hair that has zero product in it, and will be blown dry as if your dad did it for you. As in, efficiently, but with zero attention to styling. So book this when you are planning on going home and flopping on the couch, lol.

During a haircut in September 2025, I mentioned that I had had a positive travel experience to…read moreRussia in 1998 and hair dresser James Valiant somehow interpreted this as me being pro-Putin. His attitude suddenly changed after I mentioned my travels (and the hair stylist beside him declared defiantly that she is Ukrainian) and I can only say that he butchered my hair after that. In my defence, I have financially sponsored Ukrainian refugees to Canada and do not support Putin. As a client of Suki's since the '90s, I will not go back there again after this unprofessional conduct. I was willing to overlook him being an egomaniac but his lack of respect toward clients is beyond unprofessional. I should have opted out at ego-maniac. I used to cherish this salon due to the lore about Suki and loving the architecture of Arthur Erickson, but forget it. This salon is way past its prime.

Kelly, I just wanted to take a moment to thank you for the lovely hair colour and all the hard work…read moreyou put into it. You were so patient and kept me informed throughout the process, which made the experience so enjoyable. Your attention to detail and professionalism truly stood out, and I'm absolutely loving the result! A big thank you as well to Daniella, your manager for her amazing recommendations and guidance throughout the process. And a special shoutout to Mahroo for introducing me to you--I'm so glad she did!

For my birthday, My daughter booked for me a basic spa…read more($60) online. She also called them to make sure it is the $60. At the spa, the lady asked me a few questions about my routine and then proceed to give me a facial. The bill came out to more than double the original price. When asked they said that they gave Me an organic facial. Please be transparent. If you are going to charge extra , please mentioned you are going to do so. Not cool!!!!

Give the New Location a chance! To start, the new location…read moreis bigger to start. The set-up feels more like an upscale spa, all creams with high ceilings and visual cohesion. Very clean. Lots of privacy for each client with subtle curtain placement and many rooms. The staff who provide the services are experienced, professional, yet friendly. They do a thorough job (no spots missed when waxing) and will even let you know what treatments might help with your aesthetic routine. They are to the point, which is not very "Canadian," but they are not rude. I appreciate the honesty, because who wants to leave a salon/spa not looking their best?! A good place to go for multiple treatments.

I had such a wonderful experience with Zola at Pink Lime Hair Salon! She did an amazing job with my…read morehaircut. She took the time to listen to what I wanted, gave great advice, and paid so much attention to detail. I absolutely love how my hair turned out! It looks fresh, healthy, and exactly how I wanted it. Zola is not only very talented, but also so kind, professional, and easy to talk to. She made me feel comfortable and took her time to make sure everything was perfect. I'm so happy I found Zola and will definitely be coming back to her for my next haircut! Highly recommend her!

I had a wonderful facial with Mali at Pink Lime Salon and Spa and couldn't be happier! She took…read moresuch great time and care, and did it with real passion. My skin feels absolutely amazing afterwards. Highly recommend -- thank you, Mali!

Optaderm has been my go-to for all of my skincare needs for over ten years. Their products do what…read morethey say, are great value, and Optaderm stays current on their clients' changing needs. While their product line is extensive, I am never up-sold on products and to be honest, have been discouraged from buying a product they don't think I need. That keeps me coming back - I trust Richard, B, Elizabeth, and the rest of the team. I love the clean fragrance and packaging of their products and my skin is happy too!

Just running out of my favourite products. Nothing is as good, I need to stock up! I have been an…read moreOptaDerm customer over 30 years and always come back.