Over 5 months ago I purchased 2009 Toyota Corolla S. I had needed a car at the time as my previous…read moreone finally broke down. I had bought said previous car from this same business and it lasted 7yrs, which is why I thought to buy a new car from this same business. When buying this new car it was fine at first, but within that same week the engine light turned on. I then repeatedly visited this business to get this problem fixed to no avail. Then the car had a broken brake sensor, coolant was leaking into the engine of the car. I would later take it to mechanics to see if I could get fixed, but now the car still needs a new engine and fix the leaking coolant. Most mechanic informed me that a likely possibility the codes were erased whenever I went back to where I bought it from to get fixed. contacted the old owners of this business to see if anything could be done, but no response. The car now sits in my drive as I cannot afford such part at this time. Now I am wondering, is this the luck of the draw? Has anyone else experienced this and is there anyway I can get suggested the cation in this manner.

We went to cos car trader in reynoldsburg and Dom was our assistant in purchasing my grandson his…read morevery first car. Dom was very nice ,helpful and extremely professional. I would highly recommend doing business with them.The mechanic was also so pleasant and so helpful..thank you for all your help . He loves his car ..

Kevin was very helpful and knowledgeable. He helped us to narrow down our choices by addressing our…read moreconcerns. If you are looking for a new car see Kevin and his manager. They were great

Manager will do anything to get you to buy a car, but after you buy, they are worthless. The…read moreactually told me that "we don't make the cars, we only sell them". It didn't matter my new car has 600 miles on it. They did not care. Go to a different dealership.

I recently had serious concerns about the performance of my Honda Ridgeline. I remembered that Mark…read moreCollins the fellow I bought the car from that if you have any problems, give me a call. I recently had serious concerns about the performance of my Honda Ridgeline. I remembered that Mark Collins the I bought the car you have any give me a call. I called Mark and explain my concerns to him about the automobile. He went to bat for me and worked as my advocate to get the problem solved. I received top notch from Mark and the staff at Honda was very pleased. Recommend that you shop with Mark and the Lindsay family staff. Jeff M

Kyle was phenomenal. Would definitely recommend asking for him. He was very helpful and the…read moreprocess of getting my new car was very quick.

We are in the market for a new SUV. What struck me about…read morethis dealership staff They were friendly well informed and not pushy for me this made the entire experience there better as far as product, accurate and excellent car a little bit expensive. But in my opinion, all cars are. We drove an MDX and we loved it. The sales rep that we were working with was named Keno. Excellent experience, I highly recommend him.

Was on a trip, car went into limp mode halfway between Columbus and Wheeliing…read moreLindsay was able to get me in and fix the issue to allow me to continue my trip to see family at Thanksgiving Highly recommend this service department

I had a great experience picking out and purchasing a used car at Byers. Kole was super to work…read morewith, and never pressured me. Very friendly people and a nice inventory of used cars.

Byers Jeep and the team was great! I set out, after online research, to buy a used vehicle. I set…read moreup appointments at Byers Volvo and Byers Jeep. I was very tentative due to a previous experience with Byers, but a friend convinced me to give them another shot. Gabriel and his team at Byers Jeep didn't disappoint. However, I was met with a disappointing experience at Byers Volvo. Maybe the folks at Byers Volvo were having a bad day, but my wife and I didn't feel welcome. Great experience with Gabriel and his team. Everything from having the car ready and clean for the test drive to working with me on the finances. Customer service is key, and they have it! Buying a car can be a nerve wracking experience, but Byers Jeep made it pleasurable. Thank you! We will be back!

Nice people and best price in town! I got lucky finding this place when I did, as my brakes were…read morewell past the "braking" point :) I will return soon, for an oil change, and keep their number handy for any future needs.

Very professional and knowledgeable. Big shop quality of…read moreservice at a fraction of the cost. He rebuilt the brake system on my Hummer H2, which was completely corroded, for a couple of hundred dollars less than what others are quoting. I will be taking my other cars there. Highly recommended

I go to check my payoff amount from time to time through the myGMC app - the moment I do, I get…read moreblasted / bombarded with your scripted CRM spam emails, your scripted CRM text messages, your scripted voice messages from Morgan of their BDC department. Morgan, if you actually paid attention to the notes you supposedly put onto my account the previous time you did this, none of this would be happening. The first time she did it, I understand but politely asked her to please stop; it happened a second time and wanted to blame it on "system errors" and that she would be sure to put notes into the system not to contact me anymore. Well, guess what everyone, I checked my pay off last night at 7:03pm EST last night, and within 2-4 minutes later, the text messages, emails, and phone calls started YET again for the 3rd time. I've been more than polite asking not to be bothered and you still can't seem to comprehend so here's this public message, STOP CALLING ME Morgan (I truly hope this public request of mine will finally break through your incompetence). Each time this continues on your behalf, you're merely leaving footprints and a paper trail to better this case. Riddle me this, why would I want to continue to do business with a company when their BDC department can't respect a person's (previous customer's) simple request? This speaks volume and goes to show you truly don't care about your customers. I've now asked twice prior to this most recent encounter, and yet you still bother me! When a person checks their payoff and you immediately contact them, is that not borderline stalking? When a customer asks twice not to be bothered anymore and they go to check their payoff and you contact me again for the 3rd time; does that not constitute as harassment? I've asked not to be bothered/contacted numerous times, but yet, here we are. YOU are the reason why I will not be coming back. Kudos to you Morgan.

Complaint about Deceptive Sales Practices at Lindsay Buick GMC…read more Today, I found myself in an AWFUL situation that strongly resembles fraud and deceptive business practices. On March 28, 2025, I called Lindsay Buick GMC to discuss purchasing a Buick Envista (VIN: KL47LBEP5SB103388). They confirmed the price and sent me an offer. I informed them that my wife was busy today, but I could come in and leave a deposit, and we would return together tomorrow. Michelle told me that they don't accept deposits, and we agreed that I would come in to purchase the car at 11:00 AM that same day. On March 29, 2025, at 8:11 AM, I received a text message from the dealer confirming the appointment, and I replied that I would be there to pick up the car, possibly even earlier. I arrived at 9:30 AM, filled out the test-drive form for the vehicle with VIN KL47LBEP5SB103388, and Michelle took me to the car. After the test drive, we started processing the paperwork. However, when Michelle presented the documents for signing, I noticed that the price had been changed from $24,785 to $26,625. I asked to see the car again, and I discovered that the vehicle had been swapped for another one (VIN KL47LBEPOSB131020) without any notification. When I asked what was going on, Michelle went silent and then said that my car had been sold earlier that morning. I immediately doubted this, as I had received a confirmation text from them at 8:11 AM, and I arrived at 9:30 AM. Later, the sales manager admitted that they had sold the car the day before. From that moment, the situation took on the form of outright fraud. They lied to me and intentionally misled me to get me and my family to come in. They provided paperwork for a test drive on a car that had already been sold and falsely claimed it was still available. When I asked how they could have sold my car, the sales manager replied, "It's our car, and it's your fault you didn't leave a deposit." This contradicted Michelle's statement the day before, where she assured me that a deposit was not necessary despite my repeated offers to provide one. I asked them to honor the original price for the car, but they refused, stating that money was more important to them than their reputation. Selling the car to another customer the day before, then contacting me to deceive me into coming in, presenting paperwork for a car that had already been sold, and trying to get me to sign new documents with an increased price -- this is fraud under federal and Ohio state laws. This is a tactic aimed at exploiting trusting customers who believe car dealerships, but know this: DECEPTION OCCURS AT EVERY STEP in this dealership. I will file a complaint with the Better Business Bureau (BBB), the Ohio Attorney General's office, and the Governor of Ohio, providing all evidence for an investigation. I will take screenshots of my review, and if you try to remove it, I will repost it along with those screenshots. I urge senior management to investigate this horrifying situation and take appropriate action. Legal Aspects: * Fraud: Under Section 18 U.S.C. § 1341 (Federal Mail Fraud Statute), fraud is a federal offense when fraudulent schemes use postal or telecommunications services. Additionally, the Ohio Penal Code (Ohio, Section 2913.01) criminalizes theft, fraud, and other deceptive practices. * Deceptive Practices: Under Ohio's Consumer Sales Practices Act (Ohio, Section 1345.02), businesses are prohibited from engaging in deceptive or unfair practices when conducting transactions with consumers. The dealership's actions may violate these provisions if they deliberately misled me about the availability or price of the car. * Breach of Contract: If a contract was made with specific terms, such as an agreed-upon price for the car, and the dealership altered those terms without proper notification or consent, it may be a breach of contract under Ohio state laws.

2 weeks ago I had a dead battery. I am on the 4th battery on my 2018 Subaru Outback. After getting…read morethe car started, I called the service department to determine if my 2 year old battery was still under warranty. The person I spoke with could not answer my question but said someone would call me. Should I still be waiting for a call back?

Great service great people. Did a great job on my Audi !!!!!! They gave me a loaner that was…read moreawesome.

On the administrative side, it is now mid-February and I still have not received my title or…read morelicense plates. During the sale, they also tried to force an "AutoPulse" braking system charge onto my contract that I didn't ask for. They only removed it after I pushed back, and they were disgruntled about doing so. This "certification" seems to mean very little. Save yourself the headache and go elsewhere. Do your research. You will find similar stories like this on Reddit.

First things first -- I really didn't want to do this. But the more I thought about it, the more I…read morerealized something needs to be said. I purchased a brand-new 2026 Dodge Durango this past Sunday from Jeff Wyler in Canal Winchester. What should have been a memorable and exciting milestone was instead an awful experience filled with dishonesty, manipulation, and disrespect. From the very beginning, I explained to the salesperson, Ben, exactly what I wanted -- a new Durango -- along with the price and monthly payment I needed to stay within. I also made it crystal clear that I am refinancing my home soon, so my credit was NOT to be run with more than two banks. Somehow, it was shopped to five. Completely unacceptable. Even then, I was disappointed but not angry. I reiterated that I wanted a Durango, but I was pushed toward a Jeep Grand Cherokee I never asked for. Ben claimed it was $37,000, with $11,000 in rebates. I don't love the Jeep, but I could've learned to love it for that price. Except -- that price was a lie. The sticker price was actually $51,000. The rebates only brought it back down toward MSRP. There were no real savings, and I would never pay $51K for that vehicle. I left the dealership upset. Neither Ben nor his manager called to understand why. A few days later, Ben contacted me again saying he found a Durango that matched my budget. The only reason I returned was because my credit had already been run multiple times, and I had a $60K approval from my own bank. For context -- I have purchased from this location before. My previous salesperson, Heather, was wonderful. She's the reason I came back. If she was able to locate a Durango in 2017, I would have purchased from her again When I arrived to finalize the deal, it was supposed to be sign and drive. Instead, the day became a back-and-forth battle over payments and pricing. Days before, the payment was $697 now suddenly it became $751. The only reason I ended up at $697 was because I found the solution by planning to sell my 2017 Durango privately. I told Ben I didn't want any add-ons besides GAP. He said finance would handle it. Yet when I got to finance, he had told them I requested a flashing back brake light something I never heard of and never asked for. If I wasn't paying attention, I would have unknowingly signed up for a service I did not want. The finance manager -- who was the ONLY person who did right by me -- worked the GAP and maintenance package into my budget. I appreciate him. But this is the part that guaranteed I will never return to Jeff Wyler in Canal Winchester: After everything was signed, I came out of closing and Ben was gone. No congratulations. No delivery walkthrough. No photo. No explanation of features. I had to track someone down just to get the second key. This was my first brand-new car purchase ever. I had my kids with me. This should have been a proud moment and instead, I felt ignored and humiliated. Another employee eventually came out to help and made excuses for Ben. Then he told me that if I wasn't going to say anything positive, I should say nothing at all. Let me be clear: I will not protect a dealership's reputation at the expense of my dignity. I financed $58,000 and couldn't even get a sincere thank-you. I purchased a maintenance plan and I don't even want to bring my car here for service now. Every single opportunity to redeem this experience was wasted This was my first brand-new vehicle. This will be my last experience with Jeff Wyler. Dodge products all together. Thank you for the terrible experience.