My family has used Westway for over a decade. It is an amazing shop-everyone friendly and the work…read moreis the best and timely returned. You can't beat the value and quality. Best around!

Great service and better work! Wayne and Mary do a fantastic job with scheduling estimates and…read morebody work and paint. Highly recommend

I'm the daughter of a mechanic and my dad was unable to service my car with him because he's in the…read morehospital. Because of that, I'm ABSOLUTELY weary of mechanics because I've been done dirty of ones who don't have the same integrity as my dad. Lots of unnecessary up-selling and repairs unnecessary for a rebuilt salvage title vehicle and TONS of scare tactics to make more money (very common with single women trying to get car repairs) That being said: my experience at Auto Emporium was a breath of fresh air after a ton of bad experiences. I had a general idea what was wrong with my car (difficulty starting/misfiring/stalling). They took detailed notes in what I could provide about the problem and instead of wasting time digging around, they reached back out to me for additional rounds of questions TO REALLY pinpoint what the root problem was. Too many mechanics are too stubborn to reach back out for questions of the owners which can help diagnose problems sooner - it's a huge time waster!! So having their staff with a running list of questions had my car fixed SAME DAY. That timeframe was absolutely insane to me. I love that they also took the time out to itemize EVERYTHING that came up on the inspection and while that did have a price tag, I now have a to-do list of the next repairs coming up so I can save up for them. It's relieving having answers for things that could be problems later. Additionally, since like-items were itemized I could pick and choose the repairs that absolutely needed to be done for this visit. One of my concerns was the hours of operation, but they have a great little lockbox system for car/key dropoffs. So don't let that deter you from using their services! All my in person/text/phone interactions were all great! My car is starting and running beautifully again after them flushing out my transmission system same day (which is a huge relief because I was trying to organize rides for 3am work shifts) That being said, if my dad is still out of commission for the other identified issues, I would totally come back and have them do the repairs.

I was looking for a reliable, honest and fairly priced repair shop that I could establish a long…read moreterm relationship with. I have 4 used cars that need basic maintenance and occasionally more serious repairs. After spending $7k in repairs on 3 different vehicles (in the last 60 days) I asked for a one time discount. The best they could offer me was $60 - less than 1% of the $7k I spent at Auto Emporium. Two of my vehicles still need about $2k in repairs, but I am not comfortable going back to Auto Emporium since it seems like they weren't interested in developing a long term relationship with me.

Eric was extremely helpful when I recently had to handle having a dent repaired on my car's front…read morehood. After leaving him a voicemail, he was quick to call back and get me an estimate just based upon the pictures I sent over. Luckily the dent was on the smaller side; however, I was still very impressed they were able to turn around this job in a single day. Would highly recommend them to anyone needing dent repair service. The dent in my car's hood is completely gone. The scratch marks caused by the incident are barely visible even up close. Not only did I appreciate their talent, but also the quick response time, accurate (and more than reasonable) quote, and their ability to schedule the work right away.

This guy is very good at dent repair. I use him all the time. He always give me good price. He is…read morealways busy. Very thankful for his work.

Great service and awesome job on my car- highly recommend!! Located right downtown Columbus very…read moreconvenient.

Great work. Got me in and out in the same day. Worked on pricing to make it feasible. Highly…read morerecommend.

I was recently in a minor auto wreck, and was referred here by the company who owned the vehicle…read morethat hit me. The people at Charlie's were so easy to work with, and always pleasant. They were quick to answer any questions that I had. They also helped me to replace a passenger side mirror (at my very inexpensive expense!) that was not part of the accident. When I picked up my car yesterday, it looked perfect. They even detailed the inside of the car, which had nothing to do with why it was there! It was cleaner when I picked it up than when I dropped it off. I would highly recommend Charlie's to anyone in need of auto body repair.

My 2023 Grand Jeep Cherokee Laredo got dinged up by several rocks that flew out of a company's…read moretruck because they feel they do not have to blow out their trucks after working at a job site! I took my car to Collision Masters and I will say HANDS DOWN I would refer them to anyone and everyone in need of repairs. The front office ladies (Rachel and Stephanie) are friendly, prompt, direct, and definitely know what they are doing. You honestly have no worries as they handle everything, and they make such a stressful situation not stressful. The guys that did the work did a great job as well. I will only use Collision Masters for any body work I may need.

Outstanding! Went to Chip's Collision repair to replace a taillight and not only was he $200 less…read moreexpensive than the KIA dealer, he even buffed out some stuff on the rear bumper for no additional charge. I definitely recommend him and will absolutely go back for any body repair work I have (even tho I sure hope I don't have any).

Chip did a fantastic job on my wife's Saturn and my RAV 4. (No, we did not collide with each…read moreother). He saved us a nice chunk of cash and made both cars look great. I'd recommend him anytime. He loves cars!

A great family run body shop. They take the time to do it right! They repaired a rear deck lid for…read moremy 1961 Beetle. The repair was done correctly and in a timely manner.

My new Honda Civic got hit pretty hard, and I went to these guys based upon a recommendation from…read moreanother body shop that didn't have the capacity to do this kind of work. When I got the car back, it was perfect. You could never tell it was hit!

I commend this company on every aspect they stand for. Excellent customer service from the office…read morestaff to the repair techs who were involved in replacing the front bumper of my 2024 Hyundai Kona and ensuring that everything was up to standard which included all the bumper sensors, headlight alignments, matching paint, etc. Their overall service, quality and value are well deserving of a 5 star+. Keep up the good work!!

I would highly recommend you take your car here. The staff is more than considerate. They took the…read moretime to make sure my vehicle was ready. They even showed me the progress when I came by to visit. easy to speak with & my car is better than it was before I took it! Also let's not leave out.. they covered the deductible giving me a repaired car with $0 out of pocket expenses! I hopefully don't have to return anytime soon however if I do I know Napa Central Collision is where I will be!