I'm the daughter of a mechanic and my dad was unable to service my car with him because he's in the…read morehospital. Because of that, I'm ABSOLUTELY weary of mechanics because I've been done dirty of ones who don't have the same integrity as my dad. Lots of unnecessary up-selling and repairs unnecessary for a rebuilt salvage title vehicle and TONS of scare tactics to make more money (very common with single women trying to get car repairs) That being said: my experience at Auto Emporium was a breath of fresh air after a ton of bad experiences. I had a general idea what was wrong with my car (difficulty starting/misfiring/stalling). They took detailed notes in what I could provide about the problem and instead of wasting time digging around, they reached back out to me for additional rounds of questions TO REALLY pinpoint what the root problem was. Too many mechanics are too stubborn to reach back out for questions of the owners which can help diagnose problems sooner - it's a huge time waster!! So having their staff with a running list of questions had my car fixed SAME DAY. That timeframe was absolutely insane to me. I love that they also took the time out to itemize EVERYTHING that came up on the inspection and while that did have a price tag, I now have a to-do list of the next repairs coming up so I can save up for them. It's relieving having answers for things that could be problems later. Additionally, since like-items were itemized I could pick and choose the repairs that absolutely needed to be done for this visit. One of my concerns was the hours of operation, but they have a great little lockbox system for car/key dropoffs. So don't let that deter you from using their services! All my in person/text/phone interactions were all great! My car is starting and running beautifully again after them flushing out my transmission system same day (which is a huge relief because I was trying to organize rides for 3am work shifts) That being said, if my dad is still out of commission for the other identified issues, I would totally come back and have them do the repairs.

Performed service on our Q3 and the turnaround was quick The staff at the front desk were…read morewelcoming and kept me informed of progress. The cost was a little higher than expected but not as high as the dealership I imagine.

I've now had the pleasure having 3 different service experiences at Drive Street with Gene and I've…read morebeen floored by the amazing commitment to customer service, satisfaction, and dedication that Gene and his crew put into their work. Gene restored the front end of my 2016 Ford Fusion Hybrid when I'd bought it from a dealer and it had an undisclosed accident. He worked with me to stay within my budget and communicated every step of the way. When I was ready to have more work to restore it a year later, he didn't hesitate, staying in my budget. When the car had mechanical issues that were outside his scope? He referred me to his dad's garage up the way who treated me just as kindly and helpfully. This year I brought him my moms old Suzuki after she got in a fender bender. He searched high and low for comparable parts (they weren't made anymore) and did a fantastic job and kept things in budget. Can not recommend Gene and his crew highly enough. Will always refer, and will always be a loyal customer now.

Great experience all around. These guys made my car look brand new again and did amazing work.read more

First off I literally never write reviews for anything. That being said…read more... These guys are A1! The entire passenger side of my CR-V was wrecked due to a hit and run. I took my car to Rader because they're an authorized Honda repair shop. They quoted me a much lower price than the previous shop that I got an estimate from. When I went to pick my car up they informed me that because they had to replace instead of repair my door the price was significantly higher. They didn't make me pay the difference and they even repainted a ding on the opposite door of the car free of charge. Combine that with the fact that my ride looks as good as the day that I drove it off the showroom floor. I'm a happy camper. Hopefully I won't need another repair but if I do I'm not even looking anywhere else!

Rader Collision is an excellent choice for car repairs. They coordinated seamlessly with my…read moreinsurance company and maintained clear communication throughout the entire process. Despite the significant damage, my car came back looking fantastic. I highly recommend them.

I have had my car fixed at this shop multiple times and they always do such a wonderful job! They…read morealways have it done in a timely manner and always make sure that everything is fixed and working properly! They are great!

Disappointed with Rife's of Grandview after having great experiences at their Westerville location…read more My main issue is that they entered my visit into CARFAX despite only providing an estimate for minor cosmetic work that I declined. I ended up fixing the issue myself with touch-up paint for a fraction of their quote. Now I have an unnecessary CARFAX entry that could affect my vehicle's resale value. I find it inappropriate to report declined estimates to CARFAX, as it implies work was actually performed. As a side note, I was also concerned about their privacy practices. While waiting in the lobby, I witnessed an estimator having multiple speakerphone conversations with clients, broadcasting personal details to everyone in the reception area. The clients clearly had no idea their conversations were being shared with other customers. While I've had positive experiences with Rife's Westerville location in the past, I cannot recommend the Grandview location based on these practices.

The best collision center I've worked with in Columbus. First and foremost, their work is top…read morenotch. Secondly, the pricing here is extremely fair. Third, is the turnaround time for them to repair your vehicle is super-efficient. They get to it and fix your vehicle ASAP. I also wanted to add their communication is impeccable and makes it so easy as a customer to understand your vehicle's situation.

Found Groveport Service Center through yelp. Communication was fast and easy, and they were able to…read moregive me an appointment to install a carbon fiber front splitter. Installation was perfect and VERY reasonably priced (less than half what other places were quoting). In and out of the shop in just a little over an hour. I'm coming back to have some more carbon fiber body work!

I was very happy to have my auto body repair done here. The work was perfect and I was able to have…read moreit done while I waited. (Less than 2 hours) The owner is so nice and kept me apprised as the work took place. Price was very reasonable compared to other estimates I received. I have an older car (2014) and didn't want to invest a lot of$ The work is beautiful and looks brand new. I would encourage anyone who needs minor repair to get it done here You won't regret it!

Highly professional service and outstanding workmanship. They provide skilled, affordable solutions…read morethat restore the vehicle to a like-new appearance.

I was very pleased from start to finish you guys are awesome from customer service to…read moreprofessionalism, and Blake O' Bryan is a class act ...Thank You

The process is simple and smooth. From the receptionist to the repair expert this company is…read morefriendly, knowledgeable, and efficient. I feel like this company saved me both time and money. A tremendous value.

My family has used Westway for over a decade. It is an amazing shop-everyone friendly and the work…read moreis the best and timely returned. You can't beat the value and quality. Best around!

Great service and better work! Wayne and Mary do a fantastic job with scheduling estimates and…read morebody work and paint. Highly recommend