15/10 experience with IDS Autoshred. I've never been more excited to leave a customer service…read morereview so others can experience what true service and genuine kindness look like. I recently relocated to NYC and had accumulated a few boxes of paperwork that needed shredding, so I called several local shredding companies to compare options. Glenn at IDS Autoshred personally answered my call, warmly welcomed me to New York and completely surprised me by refusing to charge me for the service. Instead, he simply asked that I bring donuts for his team, whom he clearly appreciates and treats with great respect! When I arrived, I was welcomed like family. I was invited to be part of the shredding process, shared some laughs and had the chance to learn about Glenn, his family, his company and even got a few great insights about living in NYC. It was refreshing to see a business built on integrity, generosity and genuine human connection. Any time I need shredding services in the future, I will absolutely return to Glenn and IDS Autoshred. Donuts will still be included, but next time I'm genuinely excited to support the business financially as well. This is the kind of company that deserves it!

Glen was able to take care of us when we were in a pretty tough bind and needed documents shredded…read morebefore our move. His flexibility from the first contact and his efficient shredding team was definitely what we needed. He will be the first person we call whenever we need this done.

I had a couple of boxes of documents that have been sitting in my shed for like 15 years. Recently…read moreAssembly Member Jessica Gonzalez-Rojas had a shredding event and hired USA Shred to do the heavy lifting. They were great! You placed your documents into a plastic garbage can and then they loaded that into a truck. There were a bunch of things that you couldn't place into the truck like batteries. I was asked not to add red welds which makes sense because they are thick. I saw a man try to put some weird wet documents into the bin and he was asked to remove them because they could possibly cake up the shredding apparatus. Despite all of this, the representative from the company patiently assisted everyone with an upbeat spirit. My neighbors love that event and are very thankful for it. They love it so much. They always put it on my calendar. It is a great community service and the gentleman from USA Shred was patient, courteous and very helpful. If you are considering a public-facing shredding event or need to shred significant amounts of documents, this place is a good option!

Usa shred was extremely competent, on time , curtious. The pricing was fair . Would not hesitate…read moreto use them again

Great service! I forgot who the truck driver was but he was very helpful & polite. This company…read moremakes it easy for on site shredding!

They were on time and crushed it!…read more 7 years of files shredded in 2 hours!

Excellent service at a very good price. We had 110 boxes of files to shred (11 bins). They showed…read moreup on time and had everything shred in an hour. Everyone we dealt with was pleasant and straight forward. No hassles. Prices were very competitive with other services we researched. Excellent job. No complaints.

I searched 'shredding' on google and an ad came up advertising Lion Cage. I clicked the link (I…read morescreenshot my process once I realized LionCage wouldn't honor), and it took me to a page that had three advertisements (http://lioncageshredding.com/services/document-shredding-services-lp/?gclid=CMCz88KNwtICFQKHswodD6gK6A ). I called and was told those were old promos and they weren't valid -- that they weren't currently offering any specials. They asked if I saw it on their site, so I sent them the link to the site with the 3 promotions (that IS still active as I type this complaint). The person that helped me (Sarah) said she didn't see it. So I screenshot my process and sent it to her via email. No response after that. Then I called and left messages - no response. I called today and was told "yeah, I'm not authorized to honor that price" so I asked if she could put me intouch with someone that could because it was FALSE ADVERTISING. I was put on hold, and then told she spoke with her manager and wouldn't be able to honor that price .. 'sorry.' I said, but the link is still active, shouldn't you deactivate it? I wasn't given a straight answer and told they would look into it. It's been a week, nothing. The link is still active WITH the advertising they are not honoring.

Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

Excellent company came promptly when scheduled shredded all our documents onsite person was very…read morefriendly and helpful

I needed to shred a lot of documents and was searching online for some help with that. Legal Shred…read moreoffered the best price. I received an response to my inquiry within the hour if not minutes. They answered all my questions. They day they came to my house the people who arrived were very helpful and polite. I definitely will be using their services again.

Great customer service. The value was affordable and easy for scheduling. The manager kept in…read morecontact with us to let us know the details of drop off/ pickup. Wonderful experience all around. The company did the job beautifully.

I will definitely be using Secure Shred for all my document shredding. I'm a homeowner and doing my…read moresemi-annual purging of older documents, I found Secure Shred. I called for an estimate and found them to be very reasonable in comparison to other Shredding companies in the area. Eric, did all the shredding right in front of me, and I was able to watch the whole process. As someone who has had my information stolen, I really was happy about being able to monitor the shred. They were friendly, and thorough! I highly recommend Secure Shred and will be using their services going forward.

I have used Time Shred in the past when I had my office and everyone was always so kind and…read moreprofessional. The driver who came today even remembered me, which truly meant a lot. When I called the office, the staff was pleasant and helped me right away, just like I remembered. Unfortunately, my recent experience did not meet the high standard I had come to expect. I was not informed of the price or given a quote in advance. In the past, I was simply billed after the service, so this process was new to me. I understand that prices may have increased over time, but the way the situation was handled felt disappointing. When I spoke with the staff, the tone became dismissive. I asked to speak with the owner for clarification, but my call was never transferred. It truly saddens me to share this because I have had wonderful experiences with Time Shred in the past. I hope they take this feedback to heart and return to the warmth, communication, and professionalism that once made their service stand out.

An incredible purging this morning…read more... I had an excess amount of unnecessary papers and files to shred (approx. 150 lbs) and I called around and found a great company called Time Shred to help me. They send a man right to your door and have a 96 gallon container (which holds up to 300lbs). I posted this on my "building link" and received over 5 replies. One of my neighbors had about the same amount of papers so we shared the expense (about $ 100.00 per person). They load your papers onto the truck and you watch on the monitor and witness it all being shred in about 10 minutes! They give you a certificate of completion at the end. This is the most inexpensive, hassle free and secure method of shredding in bulk, ( I researched many options before doing this). If you need their services call Megan, the Manager (she is very helpful) at 212-359-0643 , and she will walk you through the process and options. A great experience this morning. Get rid of the clutter folks, it's a New Year!