I had a couple of boxes of documents that have been sitting in my shed for like 15 years. Recently…read moreAssembly Member Jessica Gonzalez-Rojas had a shredding event and hired USA Shred to do the heavy lifting. They were great! You placed your documents into a plastic garbage can and then they loaded that into a truck. There were a bunch of things that you couldn't place into the truck like batteries. I was asked not to add red welds which makes sense because they are thick. I saw a man try to put some weird wet documents into the bin and he was asked to remove them because they could possibly cake up the shredding apparatus. Despite all of this, the representative from the company patiently assisted everyone with an upbeat spirit. My neighbors love that event and are very thankful for it. They love it so much. They always put it on my calendar. It is a great community service and the gentleman from USA Shred was patient, courteous and very helpful. If you are considering a public-facing shredding event or need to shred significant amounts of documents, this place is a good option!

Usa shred was extremely competent, on time , curtious. The pricing was fair . Would not hesitate…read moreto use them again

Person came with no Credentials for Work!Stating who he was or Type of work. Like a card w…read moreidentifying him . My daughter was furious with me for letting him in. She was right Do you know who you sent to my home?

I needed some sensitive documents removed from my apartment and shredded so this review is for a…read moreresidential job not a business. The two gentlemen who came were absolutely delightful. They actually notified me that they could get to my apartment early if that was ok. Yes please! they came up and removed the documents and I went to the street with them for the heck of it to watch the documents get shredded. It was actually interesting so I was glad I did it even if it was just for fun (not because I lacked trust). And off they went and it was all done in a jiffy. Highly recommend.

This, the most reliable mail center, has been by my side over 7 years and counting! After I lost…read moresome important mails right after moving to NYC, I decided to get secure mail box that could give me peace of mind. After going through lots of reviews, I decided on this Greenwich Village Mail Center,which I am so glad I did! First of all, the service itself is impeccable. Especially for mail box service, all mails are kept safe even I sometimes go to retrieve after over a month long vacation (and this time with this corona virus outbreak) ! If I get a package delivered, they will send you their own tracking via e-mails so I can track that specific package using password. You can drop off mails and boxes to be mailed with easy and fast ! If I have any question, I can send them e-mails to communicate anytime! Secondly, and more importantly, the customer service in person is even better. I just love going in there to get my mails and say hello to them :) The gentleman who runs this place is just so easy to get along with. He and his staff are also so understanding and always willing to accommodate you. Over the years of my life in NYC, this place has become my stable place. If you are looking for mail box service or simply to mail some package or print something, check this place out and you can thank me later!

During this pandemic, especially during the height of it during the spring season, Greenwich…read moreVillage Mail Center went above and beyond to try and make sure it didn't close and us customers could get their mail. Keda and Sundi are pure examples of resiliency and loyalty for working during a time when so many are uncomfortable leaving their home for anything, much less to work. One of the best decisions I made in moving to NYC was signing up for Greenwich Village Mail Center. P.S. Kedi and Sundi deserved LARGE raises in my humble opinion!

I have used Time Shred in the past when I had my office and everyone was always so kind and…read moreprofessional. The driver who came today even remembered me, which truly meant a lot. When I called the office, the staff was pleasant and helped me right away, just like I remembered. Unfortunately, my recent experience did not meet the high standard I had come to expect. I was not informed of the price or given a quote in advance. In the past, I was simply billed after the service, so this process was new to me. I understand that prices may have increased over time, but the way the situation was handled felt disappointing. When I spoke with the staff, the tone became dismissive. I asked to speak with the owner for clarification, but my call was never transferred. It truly saddens me to share this because I have had wonderful experiences with Time Shred in the past. I hope they take this feedback to heart and return to the warmth, communication, and professionalism that once made their service stand out.

An incredible purging this morning…read more... I had an excess amount of unnecessary papers and files to shred (approx. 150 lbs) and I called around and found a great company called Time Shred to help me. They send a man right to your door and have a 96 gallon container (which holds up to 300lbs). I posted this on my "building link" and received over 5 replies. One of my neighbors had about the same amount of papers so we shared the expense (about $ 100.00 per person). They load your papers onto the truck and you watch on the monitor and witness it all being shred in about 10 minutes! They give you a certificate of completion at the end. This is the most inexpensive, hassle free and secure method of shredding in bulk, ( I researched many options before doing this). If you need their services call Megan, the Manager (she is very helpful) at 212-359-0643 , and she will walk you through the process and options. A great experience this morning. Get rid of the clutter folks, it's a New Year!

Used a small local storage company to store my file boxes. Iron Mountain increased the rate more…read morethan 100% so I am requesting them to terminate my account so another company can pick up my boxes. When Iron Mountain created their Termination Worksheet, they put a bogus amount in Outstanding Invoices. I sent them proof showing the amount should be considerable lower. They responded by increasing their original amount. Every time I eventually get in touch with them and explain it, they have to get in touch with their billing department and get back to me. This has been dragging on for over a month. Very frustrating to deal with and difficult to understand their employees.

I had some documents that have accumulated at the office over the years, enough to fill up 3…read morebanker's boxes. I put in an order for Iron Mountain to shred them and here's my experience. Initial order This was straightforward. I placed the order online, and in theory, someone was supposed to contact me to set up scheduling and onboarding. Four days later, I still had not heard back, so I sent them an email. Eventually, someone reached out and I provided the requested details. Scheduling After that initial contact, it was several days before I heard back again. The designated account representative was slow to respond. I sent another email to their support and then got my pickup date from my dedicated representative. I wasn't given a specific pickup time, so I sent several more emails, as I still had no assigned pickup time. End result After a few more emails, I finally received a pickup window. They said they don't provide a specific time until the day of. I wondered why that information couldn't be given earlier. In any case, the pickup window was from 12pm to 4pm, which seemed reasonable. The gentleman showed up around 1pm with a locked plastic bin, and he was very friendly and answered my questions. This part was the smoothest of the entire process, actually getting the work done. The coordination beforehand took the most effort. Conclusion There are several companies that offer shredding services, but if you have five boxes or fewer and want to pay about $100, then Iron Mountain appears to be a solid option. While the communication and scheduling could be improved, based on my research, they have a strong position for smaller shredding jobs. If you know of other options that might be better, I'm open to suggestions for future projects. Otherwise, these are likely the company you'll want to consider.