15/10 experience with IDS Autoshred. I've never been more excited to leave a customer service…read morereview so others can experience what true service and genuine kindness look like. I recently relocated to NYC and had accumulated a few boxes of paperwork that needed shredding, so I called several local shredding companies to compare options. Glenn at IDS Autoshred personally answered my call, warmly welcomed me to New York and completely surprised me by refusing to charge me for the service. Instead, he simply asked that I bring donuts for his team, whom he clearly appreciates and treats with great respect! When I arrived, I was welcomed like family. I was invited to be part of the shredding process, shared some laughs and had the chance to learn about Glenn, his family, his company and even got a few great insights about living in NYC. It was refreshing to see a business built on integrity, generosity and genuine human connection. Any time I need shredding services in the future, I will absolutely return to Glenn and IDS Autoshred. Donuts will still be included, but next time I'm genuinely excited to support the business financially as well. This is the kind of company that deserves it!

Glen was able to take care of us when we were in a pretty tough bind and needed documents shredded…read morebefore our move. His flexibility from the first contact and his efficient shredding team was definitely what we needed. He will be the first person we call whenever we need this done.

I used On-Site Shredding for many years for both my midtown offices and my executives' home…read morepickups, and they were always friendly, on time, and fast! Sad that they no longer service NYC (but I don't blame them!).

I love their last-Saturday-of-the- month on site shredding events. You just drive over with up to 3…read moreboxes of paper and they shred everything right in front of you for $25. It takes about 10 minutes or less but you leave with peace of mind knowing that your sensitive information has been completely shredded. Call ahead because once in a while they don't have the Saturday deal. That is often around holidays. These people are friendly, efficient and demonstrate right in front of you that they do a good job. M

I had a couple of boxes of documents that have been sitting in my shed for like 15 years. Recently…read moreAssembly Member Jessica Gonzalez-Rojas had a shredding event and hired USA Shred to do the heavy lifting. They were great! You placed your documents into a plastic garbage can and then they loaded that into a truck. There were a bunch of things that you couldn't place into the truck like batteries. I was asked not to add red welds which makes sense because they are thick. I saw a man try to put some weird wet documents into the bin and he was asked to remove them because they could possibly cake up the shredding apparatus. Despite all of this, the representative from the company patiently assisted everyone with an upbeat spirit. My neighbors love that event and are very thankful for it. They love it so much. They always put it on my calendar. It is a great community service and the gentleman from USA Shred was patient, courteous and very helpful. If you are considering a public-facing shredding event or need to shred significant amounts of documents, this place is a good option!

Usa shred was extremely competent, on time , curtious. The pricing was fair . Would not hesitate…read moreto use them again

Booking was easy-reached a person! Representative very…read moreprofessional and courteous-a unicorn. A friendly Legal Shred associate pulled up, filled the bin, wheeled it to the waiting truck, and poof! I watched papers and documents I accumulated in months, disappear in seconds.-Houdini-Shmoudini! Thank Legal Shred!

Showed up tight on time. Very professional operation. Reasonably priced. Highly recommended.read more

Great service! I forgot who the truck driver was but he was very helpful & polite. This company…read moremakes it easy for on site shredding!

They were on time and crushed it!…read more 7 years of files shredded in 2 hours!

Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

Be smart and go elsewhere…read more Never got a time slot by email, as promised. Never was able to reach anyone by phone or email; calls were routed to offices in other states, with no answers provided. Went to another company at a much lower fee.

Made an appointment a week in advance for today, March 4. Was told by Alba Cardinali, who took my…read morecall, that I would be contacted with a time frame the night before. I was not contacted. I started calling the number on my confirmation this morning and the calls kept getting routed to the New Jersey location. They couldn't tell me anything and said the people in the Elmsford office probably weren't in yet and the calls were defaulted to them. Got someone to give me a direct number to Elmsford and it still was picked up from someone in New Jersey. Finally talked to Michaela in Elmsford who said I was on the schedule and they would be there between 12 and 3. Took me an hour to find that out. Of course no one showed up or called. I called at 4:15 (of course someone in New Jersey answered again) but finally after about 5 separate calls and attempts to transfer me where I was hung up on, someone was nice enough to stay on the phone until he could track down and transfer me the Michaela. She said they were running late but not to worry, they would still be there. Of course no one showed up. Seriously doubt they will even call to reschedule. These people have no qualms wasting your time, so don't waste yours with them.

DO NOT USE CONFIDENTIAL SHREDDING'S SERVICES!!!!! We are a…read more45 billion dollar company on Madison Ave. We have been using Confidential Shredding for the past 3+ years. Recently they have had a change in management and the company's service has gone downhill. They don't show up on scheduled days. I have to exchange 20+ emails just to schedule pickup service. They're slow to respond to emails and don't answer phone calls. They leave behind their own bins and boxes in the middle of our office. They're truck drivers are extremely rude. There are tons of shredding companies in the city. Do yourself a favor and look right past Confidential Shredding LLC.

I have used this shredding company to shred all my confidential documents and was extremely pleased…read morewith how my paperwork was handled. Very efficient and professional. I would recommend them for any residential/commercial use.