I had a 2008 Nissan Pathfinder that was on a truck platform with 150k miles, 4WD, BOSE speakers,…read moreleather seats, sunroof, moonboards, fully loaded with killer new tires that gets you to those remote BLM destinations only Jeeps and Landcruisers can access. I had done my research by checking the car's fair trade in value on Kelly Blue Book. They offered me $1200 for trade in when KBB stated average was $4k for "good" condition. To me, $1200 is what a junkyard would pay you to scrap the car for the metal. I was VERY shocked so I would *NOT* recommend trading your car into CarMax! However, I did test drive a new-ish Pathfinder (2018 I believe) and although it was a nice, comfortable ride, it just wasn't like the old Nissans. I had serious doubts the Pathfinder could perform off road like the 2008 predecessor. It's more like a minivan now. I'm sure Toyota is happy since they no longer have real competition in that space! Felipe helped me and he was awesome! Great communicator. We looked at a couple other models, but in the end, the Pathfinder was really just not for me anymore after that test drive. I ended up test driving a Jeep Rubicon at a different Carmax location and fell in love with that instead! Do yourselves a favor and ask for Felipe at this location! He's a great guy! It's not his fault Nissan doesn't make awesome 4WDs anymore. ;) But he DOES know his cars, he has exceptional manners and he is honest. I would give Felipe 5 stars, but I knocked this rating down one star to 4 stars because of the ridiculous trade in offer.

Worst car experience ever. Bought the car had to take it back twice for issues. Told them it was…read moresqueaking and made a noise. Nothing done. My brake light comes on a week after I take it. Took it to a real mechanic they replaced my brakes. Don't waste your time or your money going here. Not worth it

Where to start…read more.. The bad tire they sent me out the door with at night and refused to replace after they told me the tires were brand new. The oil leak in my engine their mechanics missed. The failure to process my DMV paperwork and my four subsequent visits to the DMV. The fact that they only listed my husband on the registration paperwork yet we both purchased the car. I spoke with Robert the owner who actually admitted to having multiple problems with registration. Wouldn't go here without knowing a huge headache is ahead of you!

Google search title washing and take a long close look at the cars they sell before you buy…read moreanything from these scammers. A lot of them should probably have branded titles, which is why they come from out of state. CA car not such a good thing with this company I had a conversation with these guys over email and phone, dont need to come in to know they are scammers. You are a liar when you say all of my reviews have been 1 star, and I dont know what that has to do with your scammer ways. Me leaving 1 star reviews doesnt make you any less shady

I-Car has become a cancer to our industry. I get that's its a business, and has to earn. Moving…read morethe welding cert from 5 years to 3 then adding a whole lot reasons to keep retesting and paying for the privilege its just good business, right? Just watch out for the tests when 2 goons show up, one is grading the other and they have a quota to meet.

Scam Artists. They are avoiding calls about this because they know they f*cked up…read more 2 weeks after purchase: The mechanic who inspected it said he'd never seen anything this horrible in 30+ years of being a mechanic. He was surprised we even got it home from the dealership, as it is in unsafe condition. The frame is rusted and was painted over so you couldn't tell. This was obviously not disclosed info. Here is the list of additional replacements that would need to be made: Rear shocks Rear brakes Rear differential rebuild Complete Rear driveshaft rebuild Transfer case rebuild Complete front driveshaft assembly rebuild Front springs Upper and lower ball joints Front hub bearing assemblies Front differential rebuild Front axle u-joints Track bar All tie rod ends Drag link Front shocks Steering gear box Rear leaf springs Up pipes and hardware Park brake shoes and cables Starter and starter relay Exhaust manifold, gaskets and hardware Headlight switch Transmission service Door hinges Rear hardware Reseal oil pan and oil cooler Manual locking hubs

I had the absolute pleasure of working with Caidan, and I can't recommend her highly enough! From…read morethe moment I walked onto the lot to the moment I drove off in my car, she made the entire process smooth, stress-free, and even enjoyable. Caidan took the time to really understand what I was looking for, answered all my questions with patience and honesty, and never once made me feel pressured. She and her sales manager Tyler went above and beyond with every step of the process. If you're in the market for a car and want to work with someone who's knowledgeable, genuine, and truly cares, go see Caidan. I'm so happy with my purchase and grateful for such a great experience!

When we walked in the front door, the salesman Roberto didn't even turn around to greet us, he…read moreimmediately said the guy we were asking for wasn't here. That's when Ethan came to the rescue and scrambled and this was The only positive thing about my experience selling my truck to this place was Ethan. The rest of the experience while me and my 14 year old daughter sat here for an hour waiting for my husband to arrive was a joke. We weren't offered water, nobody asked if we needed anything, nothing. All we got to hear was vulgar comments amongst the car salesmen and the trash they talked either about customers who walked out the door or who they were on the phone with. Then walks in my husband and immediately Roberto comes over and says hey everything good man, you need anything and immediately offers him a water and asked if he preferred it to be cold or room temperature and then looked at me said oh do you need anything after I sat there by myself with my daughter for over an hour! Just based on lack of customer service and the fact they talked so vulgar with customers in the showroom is an automatic strike for me and I will never be back to purchase a future vehicle again.

Need a car? Want a Subaru? Does your Subaru need service?…read more This dealership has a great team in the service department that won't let you down! In 2025, I purchased a CROSSTREK Wilderness in GA. Then moved to Colorado and I have all the maintenance services for my vehicle taken care at this location. The staff in the service dept does a fantastic job! They have great communication skills and Shane took special care of my vehicle this wk went I went in for an oil change. A nail was found in the side wall of my tire and they replaced it free. Purchasing the extra warranty on my vehicle for things like tire issues or windshield cracks, car dents, has saved me a lot of money already. I appreciate being able to get an appointment same day and the comfortable waiting room.

I'm coming over to Subaru from AutoNation Toyota in Centennial, and always had good interactions…read morewith their service department. But i have had really awful interactions with both sales and parts here at AutoNation West Subaru. When I contacted sales, they just dropped the ball entirely. Literally did not respond to my email. It was very uncharacteristic compared to literally every other car dealer I've ever spoken to in my entire life. Needless to say, I bought my new car elsewhere. When i called parts to inquire about custom wheel covers, they couldn't tell me the part number of the wheel cover I wanted to buy and asked me, "Do you even know how big your tires are?" Isn't that something you should know when I give you the year, make, model, and trim of my vehicle? What's going on here, guys?

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

Best place to buy a vehicle. I purchased my Crosstrek from…read morethere and Cody was my sales rep. The process was fast and easy. They let you look at the car fax amd test drive immediately as well. I definitely recommend ... When I purchased another vehicle, it will definitely be from there, once again. Thanks CMM and Cody

Test drove SUV to my mechanic he found oil leak-coolant leak-needed rear brakes.Purchased -had…read morethese items fixed. Drove home bad smoke from exhaust and back to mechanic.Replaced valve cover gasket-PCV valve-drilled out clogged valve cover drain holes.Driving home stopped for hamburger and in the parking lot the engine threw a rod and had to have it towed away.Never even really drove the car but back and forth to the shop. Over $11,000 gone and the salesmen said he was sorry for my misfortune.

My experience working with Planet Honda was spectacular. I was searching diligently for many…read moreautomobile options online. I saw the listing for a vehicle that matched my stringent criteria and made an inquiry. It was at Planet Honda. The whole experience was first rate. The usual auto responses arrived in my inbox and then I was contacted by a real person. Oty was beyond helpful throughout the whole process. She sent me a video tour of the car. I immediately scheduled a test drive for the next day. Upon arrival at the dealership, I was greeted with a smile. All of my questions were answered. I was allowed to take photos of the vehicle and test drove it. Upon my decision to purchase it, with details of my bank auto loan in hand, the steps to come were easy and forthcoming. Oty is an excellent and kindly Sales Consultant. I got cookies and bottled H2o while I waited for the paperwork and final detailing. The whole process took a total of about three hours. I drove off the lot with an extended 48 month premium warranty to boot, and it all fell within my budget. There was no pressure at any time. Mr. Dobrosi, the Business Director, was kind and knowledgeable. He was efficient and even commented on my wicked cool style. Service with a personal touch. The dealership was clean and the staff were all friendly. I highly recommend Planet Honda in Golden, Colorado for all your car needs. Try them out. You'll be glad you did.

I want to start by saying I have personally purchased 3 new Honda vehicles from Honda over the last…read more15 years. Even convinced family members to do so as well. None from this dealership however. My wife and I were looking to buy a new CRV. Needless to say after taking a trip to Denver our first stop was planet Honda. I Wasn't sure what we wanted but knew we liked Honda. After sitting down with them we asked for a test drive, that process went well. I asked about a trade in. Was told hyuandi dealer next door was under same owner but different management so trade in would be different is we looked at a Tucson also. Thought ok let's look at numbers, the advertised non negotiation dealership. They looked at our Honda for trade. Came back with a $500 offer for trade. Well the engine has noise, seat is broke none of which were accurate. We will trade it on auction is what we were told. Said I get it we didn't expect much but 195k miles no mechanical at least wanted a slightly better deal. Went to Hyandi next door was told the offer from Honda was the offer for trade. Not what Honda told us. Guy said since ownership was the same the offer is the same. Again not what Honda told us. Went to carmax and they offered us 2700 out the door. Chevy offered us 4000, we went with a Rav 4 and ended up getting 3500 for trade in. They said vehicle looked good minus the little cometic damage we knew about already. Was seriously disappointed in planet Honda after all this would have been our 4th Honda in a row. Would consider other Honda dealers but not here.