I want to warn y'all do not buy anything from this cheap ass fuing place. Their workers are…read moreincompetent and damn near should be in the special ed department because they can't take an order from shipping in stores and can't tell anyone about a one month return policy and clothes that doesn't fit or look right when you purchased it. The material is awful and the designing is shitty, their customer service doesn't help at all or do anything further than what the store does. I promise you TJ Maxx even Macy's will give you a better price better material and better service than this piece of shit place. I repeat do not go waste your money there if you're looking for a high-quality go to Men's Wearhouse. Not shein jr aka express! I promise ill keep posting about this experience because no one should have to go through this. close this place down!

Wanted to give a shout out to Abigail. Above and beyond customer service. You can tell the people…read morewho love their jobs - really makes a difference!. Will be coming back

Very awesome store, everyone is super nice and very helpful. They always have the shoes I need.read more

So Boilingbrook has some serious stores and thats great for local comuting on my side of the world…read more We went here after leaving athlet's foot and food a very AWESOME pair of Timberland Loafers that we've never seen ONE PERSON in Chicagoland wearing so guess what we brought them and he wore them to the concert :) His cousins reaction was great they thought they were "slick" and so did I he looked good with the shoes on and they definitely completed the outfit. Would recommend for finds that no one else may have :)

Was walking by this place when I caught a sign basically indicating most everything is on sale. The…read moreplace was spacious and well organized by type of clothing on each rack, making it easy to look through what you like and all sizes of what they have organized. You can definitely find something you like - I got a cute sleeveless top for $5 marked down from $60 and a sweater for $25. Not too bad for a small boutique. Didn't ask if they are closing soon, but could be the reason for their current low prices. Their selection was modern, cozy/chic, featuring more timeless styles (stripes/solid colors/not too many different prints). Reading the other review on here, I do think that they should be more upfront about their return/exchange policies if a customer were to purchase from them. It's easy to assume they are final sale, but I would ask to make sure. I asked if they could put a few items on hold for me, and they said they would for an undetermined amount of time. She also did a good job checking on me while I was fitting. If you're walking by, I would recommend taking a look!

I stopped in while Christmas shopping for my daughter. The salesperson was friendly and helpful. I…read morewas contemplating a sweater and top for my daughter. I was unsure of the pattern. Still unsure, but the salesperson insisted she would love it. Seemed a bit pushy after I told her my daughter my not fit or like it. She said it's what all the young people are wearing and aged love it. I wasn't so sure but I bought it anyway. My mistake! Well, my daughter did not love it and when I went to return it was told, by the same person, that they don't do returns. She said, Just store credit and she could stop in anytime. I told her that my daughter lives far away. She said there policy is typical of most boutiques. No Online Store, etc...Pretty aggravated since she never mentioned that policy when I was clearly unsure of the purchase. My daughter lives no where near one if the few boutiques they have (Milwaukee and Lake Geneva). Never again.

The sales associates at this location are very nice and helpful, but the manager is awful. I came…read morein to return a hat I had purchased at the Downers Grove location. This woman gave me such a hard time, telling me I should exchange this for something else, they have so many new things, etc. I kept telling her no thank you, I'm not interested. So, she started to show me scarves and a purse that she thought would look great on me, again, I said no, thank you. This went on for like 10-15 minutes. Then finally, as she was processing my return, she said I have to give her my phone number, email and address in order to finalize the return. I said no, you don't need that information. Then she smirks at me and says, I'm sorry, but we won't be able to do the return then. Really? You need all of this information to make a return? I called another location (Oak Brook) and asked if the above "policy" about returns was valid. She said absolutely not. We only ask that if you want to be on our mailing list (for catalogs) and receive special offers through your email.

VIP service! I've…read morenever been taken care of this way, not even nordstroms. They were the sweetest staff members and miracle workers. I was in dire need for an evening dress for a special occasion, with absolutely no time to shop. It was near closing time and I desperately called and asked what time they were closing, if I could make it in.....they quickly answered and said "come on in, we'll get some dresses ready for you, what size are you?" I was working out across the street and made it 10 min before close...it was the only opportunity to try on a dress. I showed up and these ladies had 8 dresses, with shawls, shoes and accessories waiting for me in the dressing room. Amazing service in such short notice. They never made me feel rushed and it was their mission to make me feel comfortable with what I was trying on. Such great service! I felt like a million bucks!

I had an excellent experience at Nordstrom Rack in Oakbrook. I wear an AFO and had recently gotten…read moreout of a cast, so finding comfortable shoes that fit properly was a challenge. Natalie in the shoe department went above and beyond to help me. She was incredibly kind, patient, and took the time to help me try on shoes, even helping me get one on when I was struggling. Thanks to her, I found a pair of shoes that I absolutely love in the right size. The customer service was outstanding, the shoe selection for on clouds was excellent, and the prices offered great value for the quality. Natalie made what could have been a frustrating shopping trip into a wonderful experience. If you're ever shopping in the Oakbrook shoe department, I highly recommend asking for Natalie. She truly cares about her customers and provides exceptional service.

Hire more staff & have separate line for returns! I waited 25 minutes to return an item. After…read morereturning, I planned to shop but refused to stand in line again. Completed survey, manager called and all she could do was apologize. Customer service is the reason stores and malls are closing!

Came here while visiting the mall. I assume this store must be new because it didn't exist on Yelp…read more It's a beautiful store and very well organized definitely one of the the largest America Eagle stores I've ever been too. Staff here is friendly, it's really dead here even though stores like these at other malls are full of customers.

This store is clean and well stocked. Staff was courteous, helpful, and insightful. The store was…read morewell stocked, well staffed, and well maintained. Greatest store even with discount outlet really discounted prices. Excellent discounts and they have huge variety of styles in clothes. Had an amazing experience i was helped by a lively girl she was super helpful and helped me find everything i was looking for definitely will be coming back.

Stumbled in to this place when I was getting a suit for my husband next door, and loved it. I…read morewound up buying 8 pairs of shoes! The prices are from like $8.00-$25.00 and you would think at those prices they wouldn't be that nice, not the case. They are high fashion and comfortable as well. Stuff for going out, work and casual. Don't know where this place came from but glad it's here!

Wish I could give this place 0 stars. There is no customer service at all. I am already…read moreuncomfortable taking my toddlers to ANY store to shop and the employee made me feel worse by making an assumption I am switching shoe boxes or taking shoes when I am going to purchase the shoes that my toddlers are REFUSING to take off (I was actively holding the correct boxes for purchase and clearly told the employee that as well when she approached me). Customer service is supposed to have a little bit of empathy to a certain extent depending on the situation. Just because my toddlers are loud and running around does not give a worker the right to have a negative judgement on what kind of shopper I am. I've been in retail for 7 years and on going, I would never make a PARENT or anyone who is obviously having a difficult time feel the way I did throughout this experience. I understand each shoe has to be checked when purchased but there is a much nicer way to ask instead of asking in a forceful manner with sarcasm/attitude especially during the situation I was having.

Seemed like a smaller DSW store, was clean and well-stocked. Not much in the clearance aisle (darn…read morehaha). Not much for runners (I recommend Dicks Sporting Goods or an actual running store). I do like their dressier shoes both for work and shoes for a night out. My girlfriend found a nice pair of Merrells for under $30. Definitely a good deal. Cashiers and employees on the floor were friendly.