I love the coffee from this place. I prefer it over Dunkin and Starbucks. I get it whenever I'm in town. Their donuts are also very good. We got an apple fritter $1.43, 10 pack honey dipped timbits $3.69 and a #1 sausage, egg & cheese biscuit combo $7.20. The combo comes with a coffee and hash brown. Their honey dipped donuts are amazing and pairs well with their coffee. I'll be here again tomorrow morning. read more

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food horrible undercooked don't eat here flies all on the food and a minor smelt like marijuana and the manager is rude and smells like pee this place needs to be shut down asap I will continue to call the health department on you read more

It is my belief that all loyal subjects arriving at Detroit metro airport must stop at Middlebelt and Ecorse for a Tim Horton's coffee and a donut. It amazes me the shear accuracy with which they brew a cuppa joe. Im sure it's a Canadian thing. If I come back tomorrow or a year from tomorrow the coffee has the same remarkable flavour. I love consistency. A small secret: they put a bit more filling in their Angel Cream donut than the guy around the corner. The chili was delicious, but the bun was hard and cold. They do have a tasty kettle chip that compliments the whole meal. Wish I could bottle it all and take it home! 9/19 read more

Love the coffee and donuts are very delicious. I find they are a lot better than Dunkin' Donuts donuts as they do not have an after taste

This tim hortons is close the the airport it's packed with people. Their latte machine was working which was great after waiting long time in line. I checked my order the croissant was burnt. I told them to remake it and they did. I need try them couple of times to give it a full five stars read more

Tim Hortons - two coffee cups in the center console of a car - Bakeries Near Me - Romulus, Michigan

The worst location ever bad service very rude manager and they should replace them all The lady handle me the coffee after she took a deep cleaning her nose discussing workers I don't know why they still open read more

We are happy that we made it alive! The cashier was so angry and not helpful. They did not accept our point card. They made mistake in our order, but we were afraid of informing them! I wish they were more helpful and nicer. A smile can go a long way. read more

Tim Hortons - Even the plants are dying here. Please save them and be nicer to your customers with a smile. - Bakeries Near Me - Romulus, Michigan

It's been a while since my last visit, and today I thought I would treat myself to their excellent croissant egg and bacon sandwich. The drive through line had about six cars in front of me, but it was ok, I wasn't in a hurry and actually by the time I pulled up to order my food and pulled up to pay only probably took no more than five minutes, service was quick and my sandwich came out really hot. My only complaint was the sandwich was burnt on one side. How do you burn a croissant and continue to make a sandwich with one side burnt? It was burnt so that when you go to take a bite you could smell the burn. So since I had already made it to work and took my first bite, it wasn't worth going back, so I took the one side off and continued to eat my breakfast sandwich. I guess next time before I pull away from the window I will double check my sandwich. I love their croissants, plain or as a sandwich. read more

Tim Hortons - the front of the restaurant - Bakeries Near Me - Romulus, Michigan

The worst Tim Hortons ever ,,I'm asking why they don't have liquid sugar for the last 2 years maybe ? And the biggest lie they don't open 24/7 read more

Made a stop before our flight out Donuts were good. Cookies were ok. Service was good and friendly.

I went there today earlier in the day and they were so rude. I was giving my order to a male and he had put an xl coffee instead of large so I simply said that last one is a large nicely too. like I get maybe he just didn't hear it happens and some female jumps on and says uhm what we all heard you say extra large with an attitude. i will not ever return to this location because why be so unpleasant. its disgusting. read more

Good coffee and friendly service. They added more options for breakfast and more of the tea options. I also see some chicken sandwiches like McDonald style! I like the coffee when I come to Michigan of visit canada but still dunken donut rocks! read more

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Food was ok but extremely lacking in customer service. I did not feel welcome at all. I am from Vegas and we don't have Tim Hortons so I didn't know what I wanted. I got a total stare down from the employee behind the counter. I guess he had to be somewhere. Did not like the vibe I felt in the air. read more

I just stopped here to get some soup on my drive home. Parking lot was fairly empty and I didn't see very many people seated inside, but there were quite a few cars in line at the drive-through. I asked what kind of soup they had and was told to wait so they could check. I gave them my order, they gave me my total, and I pulled up. There were two cars in front of me - one at the window and one car behind them. I seen The cashier hand money to the driver at the window and then a few seconds later the driver gave the cashier money back. I drink came out, a small bag came out a couple seconds later, and then a drink attempted to come out but the driver gave it back. Then a small drink came out. there was some conversation and then the car pulled off. Second car pulls up, says something to the cashier, and then proceeds to put their vehicle in park! Once I seen that I knew it was time for me to leave. I pulled out of the line and drove right out of the parking lot! I guess I'll just eat when I get home. Crazy thing is - I used to go to this Tim Hortons all the time when I worked at the airport. Never had a bad experience. That was about 2 to 3 years ago. Maybe they're having an off day, or it's a bad time, but I won't be back to figure it out. Dunzo for me! read more

Just driving by and decided to use a coupon that I had for a bagel with cream cheese for $.99. I decided to go with the Everything bagel and regular cream cheese. It was toasted just right and tasted very good. I could taste all the flavors in the bagel. I had a cuo of water abd also got a hot chocolate with whip cream. It was right on point and they load you up with whip cream. The lady at the counter was friendly and explained in detail about the choices that were available at the time. The place was clean and not crowded. You can come in and sit at a table, a counter with pub height chairs, or one of the circular sofa seats that they have. I chose to sit at the table with chairs and a padded seat. It was comfortable sitting on the seat. They have added some new things to the menu. You can choose from bagels, croissants, donuts, sandwiches, a variety of coffee and tea drinks. They also have smoothies in Mango, Watermelon, Strawberry, and frozen coffee. Stop by and check out the new menu. Nice place to do a meet and great. And there is free WiFi to connect while enjoying your delicious treat. read more

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Coffee was done right, but a rough selection of donuts and terrible music playing. I had to sit and wait for a flight to land, but ended up sitting in my car instead because "smack that" and "candy shop" didn't seem appropriate.... oh yeah, and the several f-bombs from the employees. Keep it classy. read more

I use to come to this location frequently but the last couple of months have been horrible. The coffee is always nasty and they have the worst employees ever! They are so ghetto and rude, and one even tried to not give me all my change! They must of hired some people From inkster! I refuse to go there anymore. read more

One of the reasons I like Tim Hortons is because they don't leave their coffee on the warmer, giving it that burnt flavor. That's not the case at this location. Every time I've been there, the coffee has been burnt. They were also out of egg one morning, so they gave me double sausage on my sandwich, instead. I was not impressed with this location. read more

I go this Tim Horton quite frequently because it's the closest location to my job. I always have a horrible experience from the staff and I never complain because I make excuses for why I receive such horrible treatment. Today was by far the worst of all. The manager who made my coffee spoke to me in a very demeaning disrespectful way simply because the young lady who took my order was not listening. I asked if they could remake the coffee and the manager went back forth with me about how I should have ordered the coffee right the first time. I will never give my business to this establishment. I will drive out my way to another coffee shop before I deal with this poor example of customer service. read more

I placed my order at the drive thru I ordered 2 breakfast sandwiches and requested 2 packs of jelly. The girl working the drive-thru responded that it would be an additional 15 cent per jelly packet. Jelly should be complimentary if your ordering a breakfast sandwich. So now my question is how much do they charge for mayo and mustard, sugar and cream? The owner of this location ought to be ashamed, I will no longer patronize this location "It's the principal"! read more

I swear the coffee had to have drugs is so freaking addictive. I drink decaf and still have to have a cup every day.

Just went through the drive thru, the girl at the window had her mask below her nose, and none of the guys working in the back had a mask on. I've never left a bad review for anywhere, but working in restaurants myself, that was just gross negligence. read more

I've probably been to 25-30 Tim Horton's Canada , Ohio, Pennsylvania, New York, and Michigan . And I must admit , Romulus,MI. Has the worst customer service out of all them . Some of the Employees have negative attitudes. Always make mistakes with the orders. Charge for double shot espresso.. but they never added the espresso to my drink . read more

I go here sometimes and never really had a problem until today. The drive thru cashier and the morning shift manager for today 10/19/19 need to take a customer service class and I can tell that the manager doesn't care how her employees talk to customers. Nothing was professional about my service. I wish I would've gotten there names To post it . read more

I just stopped by after dropping my boyfriend at the airport. And this Tim Hortons sure knows how to hustle during the morning rush! Especially the Asian woman (unfortunately I didn't catch her name!!). She was kind, efficient and a hard worker! A guy waiting behind me even commented that this is the most efficient Tims he's ever been to. Had to comment since usually chain spots never get a lot of great reviews. read more

Many times my order is messed up, not enough staff, and if it says lobby hours are at 6AM then have the doors open at the time it says.

I looked at the previous reviews after I drank the iced Capp. I guess te service and drinks, coffee and donuts qualities got better. My dad got hot chocolate and a chocolate glaze donut. Hot chocolate is good. Chocolate donut is "not too bad", he said. The donuts look ok to me, though I didn't try it this time. The staff were friendly, talking to my dad when he was getting drinks for us. Great atmosphere. Not too many people around. Plenty seats and parking. I would stop here again for another drink before (or after) I pick someone up [or even drop them off] from the airport. read more

Check your receipts! I attempted to get breakfast here today. I ordered the sausage & cheese muffin, bagel w/ cream cheese, and large iced tea. I had a coupon to knock that bagel down to 99 cents. How much do you think that would cost? You said $8 something, right? No? I tried to correct them explaining the costs here: $1.49 for the sandwich / $.99 for the bagel / and $1.99? for the tea. They countered with "cheese is extra". OK, please explain that sign right above your head that says Sausage and Cheese Muffin $1.49. This was too complicated for the worker to comprehend (seriously!) and another person started over and rang up the same madness with the same explanations. They then look at me like I'm trying to pull something. They thought their ALTERNATIVE PRICES were perfectly normal. I walked out in disbelief. read more

The service at this location is hit or miss, it ranges from very! nice to crabby and disinterested. For some reason, their coffee always tastes old here. read more

I been to this location a lot times now. Last couple times the workers are rude and coffee taste like shit. Which surprises me. All of other locations I been too coffee taste amazing. Pretty disappointing if you ask me. read more

Too expensive and no coffee refills. WTF !!! Every competitor of theirs gives refills especially to their seniors. Get over yourself Tim Horton read more

Wow I don't understand how you can have 10+ people working inside and still have a 15 minute long drive through. Also man at window had long nasty fingernails read more

Terrible customer service, rude staff. Asked me to pull forward to order at the window, then got upset that I had to order there. When I got my order it was wrong. read more

The staff are very rude... if you plan on being a successful business I suggest you give your employees better customer service training I will never purchase from that location again I plan on letting others know they should go to a different location. read more

I was at this Tim Hortons early this morning and there were a few cursing and using profanity there's a such thing as separating on the clock to off the clock please fix this situation I really enjoy coming here I was there yesterday and the same thing but you guys did bring a nice smiling girl to the place and that's what we as customers needs to see please get her a name tag because she deserves recognition and for people to know read more

They have the most unenthusiastic, dry, miserable employees ever. Or maybe that's just their midnight shift. I get off work late at night and have stopped by a good 5 or 6 times each time rung up by a different very unhappy man/woman. Sometimes not even to get a have a good night. Poor customer service read more

This place is very unprofessional in every way. I saw a rat come in and out a hole around their store. There also was a net or fruit fly in my Mountain Dew. The employees spend more of their attention gossiping with one another instead of helping the customers. Safe to say I will never return. read more