Great little spot for coffee and a pastry. Wife and I stopped in from out of town, the owner…read morecouldn't have been nicer, coffee was delicious - cappuccino and a cortado.

I saw an "Open Today" sign and I like to support local business so I stopped in. There were a…read morecouple customers getting coffee and chatting. I looked around at the swag, local soaps and pastries while I waited. I noticed the building is fully accessible, no steps to get inside and room for a wheel chair/walker to fit at any of the tables. A one-person bathroom is available too. Chris greeted me warmly and told me they've been open since October but are not usually open on Mondays - she's open today for the eclipse! There were donuts and cookies from local bakeries, but I refrained and only ordered my latte. She has whole milk, skim milk, oat or almond milk as well as flavors. Chris has a latte art maker and added a special "solar eclipse 24" design to my latte - very cool! I will definitely stop back for another latte and a treat! Great

Yum! So many tasty selections of donuts, and a large diner menu coffee is delicious. Staff is…read morefriendly and very fast. Lines move fast. Super casual old style diner. Perfect place for a slow weekend morning breakfast before a busy day of errands. Treat yourself. You won't be sorry!

Went for the a Tuesday night kids event where the kids get to decorate a donut & the my had free…read moreface painting. Really nice & enjoyable family friendly event for the community to bring their kids to. The tables inside were all missing napkins except for one. Didn't try any other food but my daughter really enjoyed her donut.

Originally forgot one of my sandwiches, but clearly they were understaffed and very stressed out. I…read moredrove back angry, left happy because the drive-thru worker here, skinny short dude, always pulls through. I've had rude awakenings before, this guy goes above and beyond with the customer service, even if it's just chatting and joking around with customers. He gave me 2 free donuts for their mistake, which made my day. Whoever you are, thank you.

I stood at the counter waiting to be waited on for at least 5 minutes with no acknowledgment of any…read morekind( not even a smile) from the 2 young ladies looking busy. one was working the drive-thru and other was putting something in the oven , I thought. I finally just walked out. I will not go to this DD ever again!!!

Has to be the slowest Dunkin Donuts in America. 4th car in line. Been 10 minutes. 3rd car in line…read morenow.

3 years ago, I rately had issues at this location. There was definitely a change in staff, possibly…read moremanagement, over a year ago and, since then, the service has degraded significantly. I've been to Dunkin twice this week and both times the drive thru service has been unacceptably slow. I've worked in service jobs before, so I understand that things can get busy and that can affect service. That being said, this location FREQUENTLY is so slow that I have to wonder whether anyone is actually working. This is especially confounding when the parking lot is mostly empty and there are only 3 cars in the drive thru. What could possibly be taking so long? My primary reason for finally stooping to Yelp is definitely the unacceptable slowness with which this location completes orders. I have a suspicion that a major factor in drive thru expediency is the staff focus on mobile orders. I've seen the ticket thing spit out one after the other, so I know that those orders are pouring in. HOWEVER, some food for thought: the mobile orders have already been paid for. Concentrating most of the staff on fulfilling those orders is at the expense of the in-person (literally waiting to give you money) customers in the drive thru. When the drive thru line gets backed up and people don't see any movement/progression through the line, THEY LEAVE. So that delay is losing money in the moment, but also, potentially, long term. Because an unmoving, long af drive thru line at this Dunkin is a frequent sight. And people like me who used to come daily to get coffee start to decide to take their business elsewhere. The unreliability of getting in and out for "fast food" service here is an active deterrent. I could go on, but I'll skip to my second issue. The 2 times I've been to Dunkin this week, my drink has been made "incorrectly". By that I really mean half-a**ed. I get a FROZEN coffee. Every time. That's my order. On Tuesday, it was basically just liquid; themore clearly had not been enough ice added, or it somehow melted between the machine and the window. Mind you, a frozen coffee can literally stay frozen all day, under the right circumstances. This morning, not only was I waiting in line for over 10 minutes (with only 2 cars in front of me, neither of whom ordered food that might have taken extra time to justify the wait), when I finally received my drink, it's basically an iced coffee. I didn't pay for an iced coffee; that would have saved me at least $2. The ice is in this drink is so gritty/chunky, that it keeps getting lodged in the straw so it's almost not even drinkable. I've had coarsely ground frozen coffees before, but this is NOT that. My understanding is that there are literal directions for every beverage Dunkin makes. I don't know how you fail to make something correctly when everything is literally right in front of you. It's like failing an open book test. So this tells me that quality and consistency are not at the top of this location's list of priorities. And clearly neither is order turnaround time or customer satisfaction. So I'm not really sure what this Dunkin cares about. Also: likely out of the location's immediate control, but the POTHOLES are RIDICULOUS. For a high traffic section of pavement, if it degrades that badly so quickly into the winter, someone should probably consider completely replacing the section instead of just filling in holes that immediately empty again. Just a thought.

Just got the most beautiful Tiramisu Cloud Latte here! It was at the window already when I pulled…read moreup and it had the perfect amount of cold foam and hot chocolate powder sprinkled on top.

Everything, train your employees. You leave teenagers there who have no idea what they're doing…read moreexcept checking their cell phones. I've literally watched 5 of them just talking while no one was actually working as I was waiting for a coffee

This Dunkin is always great and the staff are nice. The new Rocky road latte is so good 10/10read more

Food and drinks taste pretty decent. Fast service but the cashier had an attitude. Currently…read morethere's a deal for $3 medium refreshers and when I asked her to change my small to a medium (because it was cheaper) she had an attitude and rolled her eyes. Also: turns out there was something in my drink. yuck. lint or dirt idk but something was floating inside.

Always good, obviously. Have never received a wrong order here, ever, in my decade of coming here…read more Drinks are amazing, my favorite is the Matcha Latte (iced). I hate bacon but their bacon egg and cheese is so good, it's the only time I ever eat bacon. Says something!! Staff is amazing and so sweet, even at 6am when I've gone in. Shoutout to Stephanie the manager and all the other sweethearts that work here. So appreciated!!

From the owner: Stop By or Order Ahead with the Dunkin' App. True to our name, we offer 50+ varieties of donuts,…read morebut you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.

I'm a regular here, but I never had an experience like I did a couple days ago…read more I pull through the drive-thru on my way to work, and I order a large pumpkin spice latte, having run on 4 hours of sleep give or take. I got my drink, which said large iced latte with 6 pumps of pumpkin or something of the like. I've ordered pumpkin spice lattes from here before, and they usually have whipped cream and the drizzle on top, so I, confused, handed it back politely, because I believed I had gotten the wrong drink. I was very understanding, and never was rude or dismissive, even stating that I work minimum wage and totally understand. I ended up just taking the drink, because a worker yelled "that's a pumpkin spice latte!!" back at me, and when i said "sorry about that, have a great day!!" to him, he just stormed off, obviously frustrated. Look man, I'm sorry you woke up with a huge stick up your ass, but we're all just trying to get our coffee and go to work. The least anyone can ask for is to not be treated like a fucking idiot.

The two women that work are regulars at the counter are excellent. They are always friendly and…read moreare diligent and hard working. They make the best latte I have had at a DD. They work as a team and do a great job!

I love the egg and cheese wake up wraps- not necessarily healthy but I go occasionally for a treat-…read moredonuts are also the best!

Ok so Dunkin used to be my go to. Honestly so disappointed. A few weeks ago my coffee tasted burnt…read moreand this isn't the first time this has happened either. Not sure if this is a problem with the chain as a whole or what but I'm less than thrilled with how my coffee tasted. Today I tried to go again, in hopes that it would be better, but boy was I wrong. No plain bagels. Apple cider is still on the menu but is no longer being served, the kid at the register never informed me of that though. And my croissant was burnt as well, who would want to eat that? No longer going to this location.

Absolutely delicious! What a find during our trip to Fairport! We cannot wait to come back again…read moresoon! Service was quick, friendly, informative, and patient. Quick bites on the menu with delicious coffee and smoothie options too! We loved the entire cafe. Table sitting + couches, chairs, and plenty of space for meetings, working from home/cafe, or just relaxing on the weekend. We loved the kid's books and board games available to play while relaxing and waiting for our food too! So much fun just sitting and playing Battleship! I had their gluten free BEC sandwich on a GF bagel, and it was solid and nicely priced. My kiddo had their breakfast flatbread which he rated 10/10! My husband said the garlic spread they used made it even better, and it was a huge portion! Definitely enough for 2! And then my hubby got a SEC sandwich that he also really liked. I really enjoyed their coffee beans! Their blueberry shaken espresso was a big hit, and so was the strawberry banana smoothie my kiddo got! We also got an iced latte with almond milk, and again, it was so good! Rich coffee and just enough milk + not overpowered by too much sugar or syrup. Perfect balance and nice and simple! We definitely will be heading back to Junction 361 soon!

Ordered a harvest salad and the chicken was clearly from a package. They also forgot to add feta,…read morea critical ingredient. And they don't answer their phones.