Bad service. They forgot the cheese on my sandwich. Took forever and it was bad. Clearly management has a lot of work to do in retraining everyone read more

Great coffee at a fair price. It is located right off 70 in Huber Heights. The location is simple to get in and out of and clean inside and out. My only concern is the time it took for staff to get a simple Black coffee. read more

I ordered delivery and the restaurant messed it up. I was missing a whole sandwich, I reach out to customer service and they give me points. way less than the value of the food I paid for. Tim Horton has no respect for people money or fixing the issue. Shame on you! read more

Great start to my morning until I ordered. Order was wrong, so wrong that the bagels were cold, unbuttered and the toppings weren't present. The person making food said "just throw it away, I'll make new ones". The "new order" lacked passion, especially the soggy bacon and green eggs. So before we left I asked the front if I could please have a cup of water (to wash down the bagel clog in my throat) and the cashier said "that will be 25 cents". We were ready to pay with a credit card because we didn't have a quarter on us and she stormed off. Terrible location if you want anything other than a doughnut or to be treated like a human. Picture below for reference. **Side note, if you want iced coffee, be prepared for semi warm 3 cubes max iced coffee. -terrible service -terrible food that is extremely hard to f up -prices for what you think you're getting are way too high. Everything on the menu should be free. read more

Tim Hortons - BELT bagel sandwich meal. - Coffee & Tea Near Me - Huber Heights, Ohio

waited at the counter for about 7 minutes before giving up and leaving. I saw a worker tending to the drive in as I walked out. this was 3:00 on a Tuesday. (just saw someone else posted same thing? lol) read more

I love Tim Horton's but this location changed my opinion. Employees pay attention to the drive thru and ignore the counter. Some employees (afternoons especially) comply if they notice counter at all. I no longer go there at all. Don't waste your time read more

Usually, I'm underwhelmed when I enter a Tim Horton's in the Dayton area. I expected the worst but I was surprised. There were two people near the cash registers, and some perky blonde woman started talking with me about what I wanted. (Now, I really wanted a roast beef or pastrami panini, but they don't have those.) I got my usual smoked ham and cheese panini on multi-grain bread. Their multi-grain is better than their other breads, and I don't like bread. That and a drink came to $6.00+, which isn't bad if you consider Panera Bread where you get a cold, tasteless slice of meat and a slice of cheese with uninspired bread for more than that. At least, that's what I got at that other place. When I got the sandwich, the bread was a bit too toasted, i.e. black on the edges, for my taste but it didn't have a burnt taste and I wasn't going to wait for another in any case. They really need to take care of what the customers see. The glass at the counter was dirty and the appliances and bins behind the glass were dirty or greasy. I'm not talking about a health hazard, but a visual hazard. No one should see a food preparation area look like that. read more

Tim Hortons - Store front - Coffee & Tea Near Me - Huber Heights, Ohio

Trash!!!! So surprised of this location, Tim Hortons franchise usually has high standards, this place is a JOKE! Workers are hilariously rude, incompetent, no emotional intelligence, and need to be eliminated from this location. The bathrooms are disgustingly dirty, floors so sticky from pee all over the floor, the hand soap container is all broken and no soap in it, sinks dirty, so gross. If you also had a bad experience, you can make a different by going to www.telltimhortons.com read more

visiting from Canada and thought we'd try to pay with Canadian cash, and she offered to give us our order for free! (we then paid with credit card.) Excellent service. Will come again next time we're in the area. read more

Absolutely horrible customer service. We are traveling home for the holidays, we decided to stop because we usually love Tim Hortons. We were completely rushed. Served cold coffee and some of our food items were missing. Very disappointed with the quality. Will definitely avoid this location in the future! read more

Old saying in food service... if what YOU CAN SEE is filthy then imagine what you cant see?! Place is overall dirty and gross. Fingerprints al over glass, unkept pastries( not covered, flies knats swirling), and the keypad out front to swipe your card is nasty( see pics) Management get your crap together its unacceptable.. read more

Tim Hortons - a calculator on a table - Coffee & Tea Near Me - Huber Heights, Ohio

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It was a bit of a wait, but the breakfast and Timbits are soooooo good! Its a fast food breakfast place like Dunkin Doughnuts, but Tim Hortons food actually tastes great! Highly recommend if your in an area with a Tim Hortons! read more

I really enjoyed the Bagel Sausage Egg Cheese Breakfast sandwich! the line at the cash register moved fast and the wait was brief for the order to be served up. Place was clean too. read more

Tim Hortons - Bagel Sausage Egg Cheese Sandwich - Coffee & Tea Near Me - Huber Heights, Ohio

Just asked for a cold brew with a pump of pumpkin spice and this was absolutely beyond comprehension of the people working the drive thru. When I then just asked for a plain cold brew they gave us something that looks like milk, cold foam and caramel. I said I just wanted a cold brew, they gave me the same drink back LOL!! Don't get coffee here, just go to Starbucks they know what they're doing. read more

Tim Hortons - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Huber Heights, Ohio

The lady who took our order couldn't comprehend what we were saying, which was a very simple order and both of our first languages are English... so maybe she just wasn't listening to us? Then they let two teenagers take our order once it was ready. Wow. read more

This is Tim Horton's. Decent service. Decent food. Not amazing. Decent. What'd you expect? read more

Tim Hortons - a display of pastries in a bakery - Coffee & Tea Near Me - Huber Heights, Ohio

Walked over from Red Roof. Very pleasant surprise. Food was very good, fresh donuts, good coffee. Friendly service and reasonable prices. They have fresh bread for their sandwiches and hot soup. Worth a stop. read more

Tim Hortons - Tim Hortons Clean, fresh good food, friendly service - Coffee & Tea Near Me - Huber Heights, Ohio

We are big fans of Tim Hortons and always make sure that we aleast stop by once when in OH. Tim Hortons's Vanilla coffee is what i miss a lot in IL. This Coffee shop serves doughnuts, tit bits, cheese sandwhiches and other lunch items including soups.Their Titbits (munchkins) seleted few are Eggless! We are happy that they have maintain the same taste and flavor of their coffee even after many years. read more

I've been to a few tim hortons in the area specifically trotwood/englewood locations as well as fairborn/beavercreek locations as well. I try to think that if you go five times to a location you should know the full story on how well their service and overall experience would be. I can say without a shadow of a doubt that this has to be the worst tim hortons location in the area. For starters the food is never really fresh. It's either really warm or semi cold as if it needed a little more time to warm up. The customer service is trash, and this is for a fast food place. You don't expect great customer service in a drive through anyway. The fact that the second to last time I went the female on the intercom laughed for legit five minutes before taking my order and it went like this..... After laughing, "welcome to tim hortons, how can we make your day"., I tried ordering a three sausage egg and cheese croissants, only to hear, "i'm sorry we have a wait on sausage", which was fine for me, but to then hear laughing again and the reply, "sorry we are all out of croissants", mind you it's nine in the morning and you're being told they are out of croissants..... I politely declined my order and dipped. The last interaction was a little better. Ordered my usual Three croissants, and everything was going fine, until the young lady dropped my change out of the window, (mind you this wasn't a clumsy hand exchange, just a she let it go) and just looked down, looked at me and closed the door. Surprised and kind of agitated I ignore this for benefit of the doubt, she looked really young and figured she was nervous maybe..... She then comes to the window and I ask for jelly with my order and she tells me it's 1.25 per packet. yet she never gave me any and I just asked for my food and left. The "saint", behind me didn't allow me to get my change as I pulled up just enough to get out of my car they pretty much blocked me in and pulled forward right on top of my change. Needless to say this is the last time I visit such a poorly ran and operated Tim Hortons. I think a upgrade of staff and standards would be good. And trust me people I'm really not that picky and hard to please is what makes this sooooo bad. read more

Fastest drive thru I've ever been to. You don't even have time to get your money ready before they're handing you your food at the window. There's only been a couple times when ordering donuts by the dozens that they haven't had enough and I've had to wait for them to make them. I know they're probably just trying to save money, but I like how they try and conserve what they hand out, things that are usually just thrown out or never even really missed in the first place. You don't get a huge, overaized bag if you order a beagle or donut, you just get the beagle wrapped in a tiny sleeve. And if you order a coffee, they don't give you a sleeve unless you ask for one. you also don't get a ginormous stack of napkins, you get a couple. The hippy in me likes this. read more

Once again I went thru the drive thru, this time at 6:43 pm and was told that they had "no baked goods" Really?? What's the point of being open if you never have any baked goods? No wonder so many of your stores have closed and gone out of business. read more

business needs to update hours..................................................... disgraceful. why would you have listed hours that are so profoundly inaccurate??? will not be returning to any Tim Hortons in the future. either update the hours online or allow customers in the store during the hours listed online read more

Tim Hortons - the hours and hours of a donut shop - Coffee & Tea Near Me - Huber Heights, Ohio

I literally do not know why this place is still open. A place were you can get breakfast and coffee on the go. Sounds like a good idea. This place always gets my order wrong. It is worse than mcds. I think it is dirty as well. I would not be shock if there are health code violations. Which i really do not want to say. I wont be going here anymore. read more

I occasionally buy a breakfast sandwich and a cup of coffee from this Tim Hortons location. I go through the drive through and each time I'm amazed at how fast they operate. In the morning the line of cars is usually very long, but I don't think I've ever waited more than a few minutes. The food and coffee are also of noticeably higher quality than other fast food restaurants, and worth the slightly higher price. The staff has always been very friendly. One time I accidentally left my credit card behind and when I went to retrieve it I met the manager, who was very pleasant and helpful. read more

Tim Hortons has really stepped up their breakfast game! They've always had the best coffee. Now they have awesome new bagel and sandwich additions. Italian Asiago cheese bagel? Yes please! While this location was prompt and quick to complete my order, my bagel wasn't nearly toasted and the outside of the bagel holder (they didn't put it in a paper bag) was covered in butter. I'm fine not having an additional bag, I just wish it wasn't greasy with butter when I set it down in my car. I do feel bad because the drive through is so long during morning rush hour that it flows into street traffic and I wouldn't be surprised if there were some jams. Also, I get it Starbucks Coffee decided to have these baby sized small cups but I wish Tim's didn't do it to. It's like Medium sized coffee is the new small. Whatever. read more

WORST lattes EVAH! Made with skim milk and tasted like canned milk! Even worse than McDonalds latte. All these places put lattes on the menu to get the big bucks, but don't even brew espresso shots. Go without until you find a Starbucks or other coffee bar with decent brew. Pretzel bagel was good, though. Asked for napkins and was told "they're down at the end". Not the easiest for a handicapped person to get to, couldn't be any farther away. All in all service was adequate but uncaring. read more

Tim Hortons' coffee, bagels, and donuts are consistently good. I generally use the drive-through and my order is always correct. The service at the Huber Heights store varies greatly. A few employees make efforts to smile and interact with customers, while others seem to want to get your order and be rid of you as soon as possible. The young lady at the counter inside last week acted totally annoyed to be there. One of my kids wanted a white hot chocolate which is clearly listed on the menu, and she cut us off saying that they don't have that, then just stood there starting at us. When I pointed out that it was on the menu, she then explained that it was not available now while they had holiday flavors. OK. .. how would we know that? I'm going to assume she either didn't feel well or was having a bad day.... but still, she didn't win any marks for customer service in my book. read more

Cheap and cheerful, tasty breakfast sandwiches and strong coffee - what's not to like?! Try a box of mixed timbits, they're divine! read more

Worst Tim hortons EVER! I don't know why I keep coming back. 9 times out of 10 they don't have a major item. Like what kind of donut/coffee shop doesn't have espresso? Almost every time I go they are out of it mid morning. Management needs to do better purchasing. Glazed donuts not available? Ridiculous! I've even been mid-winter when they had no heat. This place is ran by a moron. If they aren't out of something, their machine is down. I haven't been there 1 time in the past 2 years without an issue. read more

Ever since they changed management the service here is horrible takes forever to get food you wait in long lines with 1 person running the register the employees never smile and are rude. read more

Their sign says open 24 hours and so does google . I went at 4 am to get coffee and waited a while at the speaker so I drove to the window to see two employees inside making coffee. One comes to the window and tells me they are closed .. weird because that's not what the sign says . Hours are weird , just update your sign to reflect your true hours of operation . It's confusing. read more

Had a very good steak and cheese panini. Also the warm chips and donut hole were excellent. A good stop for a lunch break.

Coffe is good, not crazy about frozen egg products, drive thru has several pot holes. Please fix the pot holes!

Worst iced coffee ever. Tastes like sweet water disguised as a brown color. Do not order!!! Very disappointed

New ownership has ruined this location. Quality and service are terrible. Would not recommend this location!

Drive my wife across town @ 3 PM Sunday, for Hot Chocolate & Tim Bits, they had neither? The rude counter person said they stop stocking Tim Bits @ noon when they are gone they are gone and the "truck" didn't bring Hot Chocolate. I got an apple fritter & a coffee. The coffee was good the fritter tasted like it was sitting out all day. Last time for me! read more

We walk in and order two sandwiches. The man ringing us out offer a different kind of sandwich that I did not want and I had to repeat my order to him, paid and waited for my order I repeated my order to the sandwich maker than We went home and discovered for yet another time that our order was wrong. I drove back and they remade our order. They allowed us to keep the old sandwiches, which made a nice treat for my dog and gave us a free doughnut. read more

We stopped here for some quick lunch and it was very poor. First off it took forever to order. The employees were quite slow and not very perky. I ordered a Tuscan chicken panini and when I got it, it was absolutely drenched in mayonnaise. The ice Capp was pretty good though. read more

Worst Tim Horton I've been to. After paying and placing my order, I waited 15 minutes until I realized that they had forgot about my order. The sad part was that I was only one of 3 customers in the entire building. No Bueno... read more

One simple word. Gross! We have been a huge fan of Tim Hortons having lived in Canada and Maine. Now we live where there aren't any and on a trip back east we thought we would treat ourselves. What a mistake! The price on a dozen donuts went from $8.00 to $10.00 in the past two years. Well...food prices are going up everywhere, so that is forgivable. We dealt with the price and got a dozen donuts for three people, a toated bagel and two bacon and egg biscuits. We sat down all excited to finally get some really good soft fresh donuts that Tim Hortons has been known for. WRONG! They were absolutely disgusting! They tasted worse than the day old pre-boxed Walmart donuts. Apparently they come precooked now and they just warm them up. What!? How on earth is that ever okay to do with a donut? Then I tried my apple fritter. More yuck! It was completely doughy in the middle. We asked the manager for our money back (which we NEVER do) and they said they don't do that. The employees were nice, but I just think Tim Hortons as a brand has failed miserably. Plus they don't carry condiments. No ketchup! The biscuits were very dry and not a lot of flavor to them. I guess I will stick with Chick-Fil-A when I want a biscuit sandwich. This Tim Hortons does a disservice to the brand. I say that not knowing if this is a Brand wide new method of handling the donuts, or just this location. This is no reflection on the employees friendliness. read more