The service here is terrible. They made me park from the drive thru today for a bagel. Once I received it and drove off, found out it was wrong. Tim Hortons needs to do better. The service and quality has gone downhill. read more

My friend is a fan of the rice bowls She has tried to order the BBQ chicken. Was told they did not have the BBQ chicken rice bowl anymore. However today they made it for her. I had the parmesan chicken flatbread. Both were pretty good. I got a 3x3 coffee and she ordered a watermelon . It did not have any sweetness to it. Just soda like. Over all a good visit. read more

It's a Timmy Horton's. i'm really surprised at all the bad reviews. On my visit there were 15ish people inside, and the Drive Thru had 10 or more cars, just saying people are coming here. The staff was pleasant, the food as expected, although the dining room could have use some freshening up, ie crumbs on tables. Service wasn't fast, but not particularly slow either. read more

Tim Hortons - Menu - Coffee & Tea Near Me - Hope, British Columbia

Oh how I adore you Tim! We visit from the states a few times a year and love their breakfast. It's the only fast food breakfast I crave. The bacon egg and hashbrown wrap (farmers wrap) is the kiddos favorite. My biscuit egg and steak was so good. The bread is flaky and soft, the egg tastes like a real egg, and the steak very tender, sliced thin and flavorful. The hashbrown was just ok, but the absolute best part of my visit is Tim Bits! The donut holes that make me smile every time I see them. I could skip the buttermilk flavor which reminds me of krispy Crème. If you're a fan of theirs, you'd likely enjoy these. Otherwise the cake style holes are yummy ...birthday cake, chocolate, glazed, and often they have seasonal flavors too. Cons: this particular location is usually understaffed and very busy for this small community. The customer service could be better. When they mess up, which they do often; they don't acknowledge or apologize for the inconvenience. Go inside if possible, and double check your order always... read more

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Would give zero stars if I could. I was left standing in the front of the line and was told I would be served shortly. Shortly turned out to be 10 minutes later and there was a line up out the door. Very messy location, poor customer service and they even managed to mess up my order. read more

Tim Hortons - Extremely messy at 3pm - Coffee & Tea Near Me - Hope, British Columbia

One of the workers, Dorothy, she made my iced capp (vanilla iced capp) i noticed it didn't have whip cream and mentioned to her it should have it and asked for her to put it on. She said it wasn't apart of the vanilla iced capp and that she didn't care. i brought up the tim hortons app and showed her it was supposed to have whip cream. She put whip cream on my iced capp and said some really petty things. Overall, please train ur workers to be kind and know what's on the menu read more

Tim Hortons - Coffee & Tea Near Me - Hope, British Columbia

I grew up eating Tim Horton's and have nothing but fond memories. This location... not a great example of Timmy's. Yeesh! I get it, there's not a ton around Hope so clearly this is an easy pit stop for most people and it shows! The place was packed, they had a lot of staff, but the staff seemed overwhelmed and like they had not idea what to do. So many of the staff seemed to be aimlessly walking around not necessarily picking a particular order, but maybe doing one task for one order and another task for another order. They were bumping into each other and the restaurant was dirty, garbages were all full and the bathrooms stunk like cows had walked through and done their business in there. (Maybe they had? Are there cows in the area?!) We got a sandwich/soup combo, a few donuts, and a couple of drinks and a cheese scone. The sandwich was not good. The scone was even worse. The donuts were good and my wife enjoyed her coffee drink. I'd skip this location the next time. I'm in Hope though I don't know if that will even happen again, but the off chance I do a road trip through British Columbia... then yeah, I'll go somewhere else. Like the Husky gas station across the street and will eat Caramilk bars or something! read more

Don't go there!!! I never saw anything like this. Please don't go there. The manager Ann apparently does not care about her customers and her staff. They are always short staffed so always huge line up. Garbage was everywhere. The counter that they leave the food was disgusting. The toilet was plugged and dirty. I am surprised how this place is still open. read more

I am writing here today to report the most aweful, racist customer service I have ever experienced. When I came to Tim Hortons today, I purchased a Belgien Waffle Breakfast Sandwich. I have already paid, and waited a long time, then the sandwich maker told me they don't have Belgien Waffles anymore and told me to "get something else instead." A silly mistake like this is common, so this is not what triggered my frustration. In a situation like this, a normal food company would either offer a refund or an upgrade for their mistake. In this case, I suggested to get a Burger instead, and the Employee told me he could only get me something equal value or less. He then suggested to get me the English Muffin breakfast sandwich instead. I tried to explain to him nicely that the English Muffin breakfast sandwich is 2 for $5, and I paid $4.19 for my sandwich, and if a down grade is all they can offer, then I would rather get a refund. What got me angry was what Dorothy, the team leader at the time said to the cashier. Dorothy told the cashier "Just give him the biscut sandwich and ignore him." I really liked Tim Hortons. We live right above a Tim Hortons and we purchase coffee and breakfast there everyday. Never in my life have I ever experienced such bad, racist customer service. I may be Asian but you don't have to tell your cashier to ignore a customer who only wishes to get a refund due to your store mistake. We demand a full apology and compensation because this is not the correct way to treat your customers. We need to educate the public that they cannot be bullied like this, and we deserve what is right and fair. read more

Tim Hortons - Coffee & Tea Near Me - Hope, British Columbia

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The restaurant was clean, and the service was good, but the food is the absolute worst I've ever had at any timmies, and that's not saying much to begin with. This used to be my go to place for an early morning breakfast on the way up to the Okanogan for work, looks like I will have to find a different venue. The hashbrowns tasted like they had been cooked two days earlier, then nuked for about five seconds. The muffin was not toasted at all, barely warm. I asked about toasted English muffins, the response was "they are lightly toasted". This was not toasted at all. Give this place a pass, it's terrible, unless you're just getting coffee, pretty hard to screw that up. Oh, and A fly just landed on my breakfast, that pretty much seals the deal. read more

Tim Hortons - "Toasted" - Coffee & Tea Near Me - Hope, British Columbia

This was my first time trying Tim Hortons. I think I heard about this place from How I Met Your Mother, so my expectations for this place was pretty high up there! I was not satisfied. The line was long and slow. The Ice cap drink was pretty good, but still not worth a 20-30 minute wait. We originally stopped here for a restroom break, but there was only one restroom and no toilet paper. read more

I needed hot water for medicine and they just said NO! I had to buy something to just get hot water. The garbage was Way over flowing and when I ordered potato veggies, they gave me half the box empty. They had a lot of attitude. Tim's is great overall but this one should be better. They don't care for there costumers at all. read more

this place is easily the worst Tim's I've been to, I've been waiting 30 min for my food and just received it, and a worker came up to us after hear us talking about putting a review on Yelp, I'm a strong believer that no one woulda checked on us if they didn't hear Yelp l, Timmy's just do better read more

I got a generic "noreply" message from the head office, but no one had the courtesy to followup and call me back. They published one price, then overcharged me. When I asked about this, I was told to get back in the order line. This is definitely one Tim's to avoid. If it's the customers that make a business, why the attitude towards them? read more

This location is totally overwhelmed. The drive thru is always backed up as is the counter inside. There is even a line-up to use the men's washroom where you will find no paper towels and the blower broken. If your passing through and want to get back on the road after grabbing a snack, bypass this Tim Hortons and go to McDonald's down the street read more

We were here on Sunday October 30 th 10 am Walked inside to order Had to wait 10 minutes for three breakfast meals Well worth it they were great ! That sandwich maker did a great job ! read more

Ridiculously, painfully, unacceptably slow, not great customer service, dirty inside, garbage everywhere outside.

1 pm on a Thur ... wait 10 mins in line inside, one woman taking an order, then leaving to fill the order while 6 other employees stand around and seem to be designated for the drive through, which obviously gets priority. Finally get to order.. wait, no Thai soup left ... no chili left ... no potato soup left .... WHAT!! It's lunchtime! Does no one know how to plan so there is enough food ?? How are they going to feed the people who are coming for the next several hours? Walked away without ordering. Horrible. read more

This is hands down the best Tim hortons I have ever been to. Very friendly and takes customer service to a new level. 10/10 would bring this Tim Horton's home to meet my mom. read more

We stood in line for 20 minutes with 4 people ahead of us, ladies room was clogged with a diarrhea explosion so I had to use the men's room, baked goods were stale and the stand was barren, coffee was too weak and tasted old, there were about 6-7 visible workers and obviously they need to have a crew running the drive through but there were people just standing around, looking for something to do and avoiding eye contact with the customers. Despite the line curving around inside then eventually spilling out the door, people were still moving at zombie speed. read more

Long wait Super slow order taking 1/2 box of potato wedges Terrible salad with wilted lettuce And radio not tuned in so constant static Beeps and buzzers going off and staying on forever Basically I'd give this place a 0/5. And I like Tim Hortons! read more

Despite the line being out the door at 2:00 which is unusual, we got to enjoy donuts with lunch. We always enjoy Tim Horton's on a road trip. read more

Tim Hortons - Coffee & Tea Near Me - Hope, British Columbia

Its 2017 and you have no non dairy options for coffee? None? Waited in line for over 10 minutes, got to the front, was greeted with a "uh... hi" and I asked if they had anything other than dairy mild. She said, "um, lets see" and scanned her POS for a while then asked a co worked and he replied yes, we have 2%. When I let him know that was still cows milk he said "oh, ya. I guess it is." read more

Seriously unorganized waited 10 minutes for a ice cap the lady was really rude and they only had one person making food with a full store one person should be taking the order and one person should be running the drinks and not to the other side of the store behind other people running and taking orders ? making more work , taking longer and it's unsafe . Where is someone giving direction ? read more

DO NOT EAT HERE!!! I stopped on the way to camp to get a coffee and a chicken wrap and by the next morning I was throwing up and had extreme cramps and diarrhea from getting food poisoning. It was the only thing I had eaten that day and I know 100% it was from food from this location. Me getting food from this location ended up costing me 2 days of work due to being in extreme pain from their bad food. Never ever eat anything from this Tim Hortons. If I could give this place zero stars I would. read more

This is very disappointing. I ordered here and the workers were not very nice. We ordered and sat down. I ordered a meal with a dr. Pepper and fries, when I went to go pick it up I noticed something missing. My fries I ordered weren't there. I went back up to tell the workers, they said "Sorry, do you want to buy some?" No! I already paid for fries and not only did they not give me what I ordered, didn't give me a receipt, they wanted me to buy more! read more

This is the worst Tim Hortons I have ever been to. I like to take a leisurely drive out to Hope every once in a while, so I have stopped at this Tim Hortons a few times. I don't know why. I'm going to stop coming here. The last two times the lineup was out the door and wasn't moving. Today I stood in the line for 10 minutes and it didn't move at all. They are usually out of things I want to order. Chilli one day a donut the other day. I have never been disappointed with such a restaurant before. I think they are just really disorganized. They need to retrain their staff or get new employees cause this is ridiculous. If I could give 0 stars I would. read more

Terrible. Bathrooms are slovenly, toilet paper everywhere. Service whilst ordering was polite but the basic order of grilled cheese and tea & coffee took about 15 mins. Super busy but directionless teens working aimlessly to get orders out. Timbits and trash strewn on the floor. Iced lemonades that were watery. Running out of cream. No serviettes. This place is a shambles and in desperate need of management and organisaion. read more

Line up was long decided to come in and order long line as well past the door outside used the bathroom which had a Brocken urinal a month ago which still wasn't fixed no toilet paper and was disgusting mess and Brocken bathroom fixtures tried ordering a dark roast coffee which they didn't have ordered two bagel belts which they ran out of plain bagels asked to speak to a store manager but know one around ordered a banana bread by the time I got a few miles down the road pulled it out of bag to find it dried out this place is a dump a milked cow that never got fed Tim Hortons is lame read more

this tim hortons is very busy but the closest next one is about 20kms away. its typical tim horton service and quality. i have given up on all food items as i ordered chilli once and was up all night with gut pains. Ordered toasted bagel and received a bagel burnt on the edges and soggy on the inside. Their new bbq steak wrap is awful as well. Ordered iced coffee and it was far too sweet. their are other options for coffee in town definately do your research read more