I go here weekly. Staff is always very friendly, they get my order correctly, and it's always very timely. The food is good; it's Tim Hortons so you pretty much already know what you're getting. read more

Just stopped by for lunch, I had the audacity to go inside to the counter. Nobody else was in line and I stood there for almost 10 min, nobody took my order. Several employees looked at me, nobody said a word. They were concerned with the drive thru only apparently. So I left. Not sure what the deal with this location is, TH's are usually better. Safe to say I wont be going here again, they don't like customers. read more

Handy just off the highway. I got a donut (good,) a bagel (decent,) and a breakfast sandwich (sausage with English muffin, because they were out of biscuits, also good.) Also an iced capp, because caffeine. Fast service. Reasonable prices (especially when you consider their bagels are just as good as Panera's, for 2/3 the price.) Easy access. Easy to eat in the car, or save for later. read more

Locked the window on us because we asked for lunch sandwiches instead of breakfast and she said that we had ti be the ones to specify exactly on the menu bro your menu has lunch up ??!?!? And I even have a video recorded of her shutting the window with the same gloves that she is literally making our with (: love love love hahahah if we get covid because of this place, Tim's I hope you're responsible! Get nicer people. RUDE RUDE RUDE. If I could give this place a 0 rating that would be what they deserve been here for 20 mins read more

Tim Hortons - Locked the window on us because we asked for lunch sandwiches instead of breakfast and it's 12 - Fast Food Near Me - Hilliard, Ohio

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OLNY A 5 TO GET PUBLICTY, slowest shitiest place in the world, never changed gloves within 30 mins, terrible customer service.

Had a free coupon for an any size beverage and the manager Kelly refused to take it. Said it had to be an ice coffee or a regular size coffee even though the coupon clearly states any size BEVERAGE. Wouldn't even try to scan the coupon or anything and threaten to call the cops if we didn't leave. read more

We will never come back to this Tim Horton's! We'll drive farther to one with better service. Today, we forgot to order a box of Tim Bits so when we got up to the window we asked if we could add it to our order. This is something we've both done at other fast food place with no issue before. In the most rude/stern voice, Kelly told us she "doesn't add things at the window." Mind you, it was one item, with no special requests and there was literally no cars behind us or in front of us, so it's not like they were busy at the time. She could have even offered to put it through as a second order if her software limited her from adding it to our initial order (especially since no one was behind us). But no. She was just determined to be rude and inconsiderate. So much for customer service. read more

This morning my child requested donuts for her birthday. They wanted to take them for their whole class. I went to order and they didn't have enough of the same kind on hand at the time. This Tim's went above and beyond! I explained it was for my kid's birthday and it was no problem if I had to wait. Tim's said how long it takes etc The cashier was super nice! They were very friendly while I waited and helped me load everything into the car because I had the baby with me. I cannot thank them enough for making one of my kids birthday wishes come true!!! read more

Used my Tim's app, activated their offer of a latte for $2, which by the way is usually 50% foam at this place. They scanned my app, said it was $5.85 I said what happened to the $2 offer, she said I ordered it with vanilla and the $2 is for just a regular latte, then the Manger was asked to help, she told me I needed to read their terms. Bye bye Tim's read more

This may be one of the only locations in the city where my order is consistently correct and good! I'll drive out of my way to visit this location over others. Love that the Oreo ice Capp is back. Plus every time the Columbus Blue Jackets win a game, you get a free donut. Make sure you visit this location because they actually have stock every time I visit! read more

Tim Hortons - a cup of coffee on a counter - Fast Food Near Me - Hilliard, Ohio

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If I could give these incompetent morons a zero I would. How hard is it to fill a cup to a certain point and then stop so it doesn't drip all over the place. Management needs hit in the face with a dozen donuts because they're stupid for thinking the crew members were competent to do a simple jobs as not overfilling a cup. You all suck at this location. Oh and one more thing yall deaf? Because we told them are order at the speaker then they asked at the window 5 TIMES 5 DAMN TIMES WHAT DID WE HAVE? Damn yall suck at life if you to ignorant to work at a donut shop. Take some pride in your job. read more

This location is my go to on Saturdays before work. The people taking my order are always friendly. My order has always been correct. My iced Capps tend to be different consistency each time I go, but regardless, are delicious! read more

I have been to this Tim Hortons a few times before, and have always gotten great service. Today, I was having trouble with my Apple pay, and the employees went above and beyond to help me out with it. My chicken panini was delicious, and I will be back! A+ customer care! read more

This is the last time we will give it a try. Ordered two Bagel BELT meals with toasted bagels. The wait was going to be 20 minUtes for a hashbrown- no worries, we skipped the hashbrown. We got home (5 minute drive), opened up our meals and not only were the bagels not toasted, but the sandwiches were cold. The bacon, egg, and cheese were all cold- not warm, not "was warm at one time", straight cold. This is the third time this has happened, so joke is on us, I suppose, for giving two additional chances. read more

The Dublin Dunkin Donuts! This was my first stop in the city for some post-flight breakfast! We utilized the drive-thru and I ordered a sausage burrito, hash brown and coffee. The staff was friendly and the service was quick. Although the coffee was very hot, I wasn't overly impressed. I suppose I've gotten entirely too spoiled by flavored creamers from Wawa and the grocery store. I asked for extra cream and sugar but the lack of flavor didn't do the coffee any justice. The hash brown was good, pretty much the standard you would expect. The sausage burrito was fresh and hot but very salty due to the sausage and cheese. I've been on a low sodium diet for about a month plus, so it was a little bit too salty for me. Don't get my review wrong, the food was hot and freshly prepared. I highly recommend Tim's as a go-to spot for quick on-the-go breakfast. I personally left desiring more. read more

The iced coffee is gross. It's just hot coffee that they dumped ice into, that's not what iced coffee is. Their donuts are good, if they have what you're looking for, which is almost never the case if you're not there super early in the morning. read more

I've never seen a location that needed a paint job and instructions on how to make a drive thru line on the parking lot more than this location. No fault to the restaurant owner just the people that use the drive thru stead of pulling around the building and getting in a proper line, these people just pull in right off the street and block the entrance and exit. This also causes traffic to back up on the street itself when there's plenty of room in the parking lot. Since most people are inconsiderate the keener needs to paint lines and put up cones to explain how to form a line. It's obvious that we can't depend on the people to do this. read more

This is the shittiest customer service location. The drive thru order taker and the manager were pure assholes who wouldn't stop talk back. Never going back again. read more

I give this Tim Hortons 3 stars mainly because well they are open 24 hours when nothing else around here is. Oh and also because when I order the French Vanilla coffee they only charge me for the regular coffee price. Although I think this has something to do with the fact that it tastes like regular coffee and not French Vanilla... read more

I delete & redownload yelp often. Person working drive thru was nice, got my hot chocolate fast & it was hot, but then my bagel & muffin somehow took like 5 minutes. Bagel was slightly burnt and my muffin was cold. But they apologized and gave me a few free Tim bits in my bag so I can't complain too much. read more

I have never had problems at this location before but today was amazing. They made my sandwich incorrectly. When I pointed this out they lied and said they were out of croissants (I could see them). Incredulously this was all in front of the manager, an older woman with gray hair, who was drinking an iced coffee right next to the food prep area! I was not offered a receipt either. I am pretty sure I was charged the extra for the croissant which I did not get. I will not be back to this location. read more

Super fast and very friendly! I really love that they will "sugar" your hot tea for you so you don't have to mess with opening the cup and opening the sugar packet and all that. read more

I appreciate this location. I go all the time. Their sugar machine calibration is the best in the city! And the donuts are always fresh. Their hours and inconsistent, but overall, they are my fave! read more

Just waited at the counter for 10 minutes while the employees looked at me perplexed but yet didn't help. I guess you don't get service unless you go to through the drive thru. Walked out....... read more

EVERY TIME I come to this Tim Hortons, it's a guarantee that they will mess up my order. Kind of disappointing

I stop here almost every day before work for coffee and the workers are always super friendly!!! My coffee is always hot and just the way I like it. Never disappointed by this location. read more

My hot coffee is always perfect when I come through, however I have to ask for a sleeve every single time. Is it just me or should the hot coffee always be handed to the customer with a sleeve? read more

Horrible customer service and poor management. The young male manager on duty this morning who's name I will not mention, never even attempted to offer a bit of an apology for my order mistake, which was an extremely burnt inedible sandwich. Such a poor example for other store employees. When asked for Franchise owner information he refused to provide it. In my opinion Corporate needs to step in on and take action regarding the poor management at this location and employee attempts to hide the Franchisee. I eat at Tim Horton's many times a week, but will not be visiting this location anytime soon because of one thing. Not the burnt sandwich, but the smart mouth full of attitude manager. read more

I go to this Tim Horton's all the time. It is consistently better than most in the area.

This TH's is the most consistent in the area. Super-friendly and accurate. Black coffee always tastes fresh!