In general, I hate the whole car buying experience. So for me, I struggle with the five star and "loved it" definition. But, we visited Tim Deane's on the recommendation of a couple different friends. What we found was a rather low-key lot neatly organized with a variety of vehicles starting above the typical range of buy-here/pay-here places on up to the vehicles you might find on a big dealership used lot. Jay was relaxed and not high pressure. He asked clarifying questions but did not use the crap that most car salesman are taught, like selling you on a car payment size basis and other such nonsense. We weren't in a hurry to buy and shopped there several different times. Jay followed up with us but was never a pest about it. I did find a truck there that seemed to be a possibility and test drove it. Jay took the time to get to know us and never pressured us with the standard "you better decide quick, cause I've got people interested blah blah blah." I met Tim at one point and we discussed some reservations I had and we had a good no-pressure conversation and reasonable agreement on what he could take care of and what he couldn't. I don't like playing games and so on another visit, Jay and I cut to the chase and hammered out what i feel was a reasonable deal where I wasn't paying a ridiculously high price, and they could still make a living. The transaction was smooth, documents explained, and DMV processing was offered. Overall a good experience and we will shop there again in the future. read more