We purchased a car from Vanessa and she was amazing. The process from beginning to end met all our…read moreexpectations. Please see Vanessa if you are looking for a car because she is absolutely great. Thank you Vanessa!!

BUYER BEWARE!!! I…read morewas in regular communication with both Eric and David in sales in regard to purchasing a 2026 Toyota Grand Highlander Hybrid Max. My timeline for pickup was Thanksgiving 2026. Then one day they stopped speaking to me. I called, email, and left messages and for some reason they ghosted me and decided they didn't want my $65k for a new car. Not sure why. But I can't trust a dealership with poor communication to hold a car for me for a couple of months before I pick it up. Should've been an easy sale.

I ended up coming up all the way from Sacramento, CA to buy a car from these guys. Jason, the sales…read moremanager, was extremely helpful and made everything very easy and quick. I would highly recommend this business to anyone. Thanks again!

Very shady company. Check engine light came on right after my parents bought a car and the…read moreinitially said the would fix now they are avoiding doing it. Then my Parents were looking for a car for myself. My dad and him agreed on a price for the car and that they would take it to the mechanic to get a once over on it and if anything was wrong they would fix it before we purchased a vehicle. Then flipped it around when there was things wrong on it, wanting us to cover the cost of parts and labor since he "wasn't making enough money on it already". Not a very honest company.

Came in for an oil change. Justin in service was super nice and welcoming. Thanked me for coming in…read moreand working with them. Got me in and out quickly. While I was waiting for my service to be completed I was able to stroll around and look at some cars on the lot. New trucks look great. The sales guys are nice and not pushy. They let me look with out pestering me. They do offer free coffee and water. They have a couple vending machines if you want to snack as well. They also have a TV in the waiting room. All in all, excellent service visit. Great friendly staff.

Like the other reviews for this dealership. I would stay away. They will try to take advantage of…read moreyou. Tried to low ball me on my trade. They went 8 k below Kelly Blue Book value. I have a 780 credit score, and instead of making a deal they tried to rob me. Shady dealership. I've had a positive experience with other Lithia dealerships, so I thought I would give these guys a try. I was wrong. Don't waste your time coming to this dealership. They only make deals that will rob customers. A bunch of crooked criminals. I would give them 0 stars if I could.

Lithia Chrysler Jeep Dodge to the RESCUE. I have a 2021 2500 Ram with a 6.7 Liter Cummins. I was…read moreon a 900 mile road trip from Central California headed to Coeur d'Alene, Idaho. I had just taken my truck in for service at my local Ram dealership for an oil change and fuel filter service and spent an exorbitant amount of money for that service. I wanted to make sure my truck was ready to pull our 31 foot travel trailer to Idaho. I have 4 young kids, so reliability in my truck is super important. We made it about 300 miles North to the Oregon border before I got a message about the Inter Cooler fluid being low. After consulting the user manual and doing a quick google search, we figured out that we should just continue our journey since we were about 40 miles south of Klamath Falls without any other viable options. I had my wife look to see if there was a Ram dealership in Klamath Falls and luckily we found Lithia Ram. It was about 3pm on Thursday afternoon and my window for figuring out the issue was quickly closing as we were trying to make it to south of Kennewick the same night. I called the service department and talked to Keith. Keith said they were bout 3 weeks out on appointments, but was very understanding of my situation and said to bring it by and they would get someone to see if they could figure out what is happening. When I arrived I talked to Wendy who was very friendly and went to search for someone to come look at my truck with my trailer attached in the driveway. While waiting I opened the hood and found that the cap to the coolant reservoir had been left off by my local dealer when they topped off the fluid a week earlier at their service. Lesson learned: I should have double checked everything was buttoned up when I got my truck back; but I will be calling my local dealer back and letting them know of my experience and making some demands. I went back to find Wendy who was looking for the shop foreman. I told Wendy I knew exactly what the problem was and she asked Daniel, a service tech, to help me. Daniel grabbed some coolant, topped off my truck, and made sure the warning went away. I tried to pay for their help and they said not to worry about it. I don't know about you, but sometimes I wonder if customer service is dead. Keith, Wendy, and Daniel proved otherwise and completely saved the day! I was in and out of the dealership in less than 20 minutes. Thank you so much for your kindness toward me and my family. We need more people and businesses that care in this world. THANK YOU! I highly recommend using Lithia Chrysler Jeep Dodge for your next service.

Just moved to the area lots of bad reviews online for this dealership so I thought I'd call and…read moretalk to the service manager about getting 1 of my 3 jeeps in for service. Called and left my name and number 3x requesting a call back. Never heard anything. I can't imagine how frustrating that would be if my car was in for service

DO NOT BUY A VEHICLE FROM THESE PEOPLE! They are shady,…read moretreat customers with a condescending attitude and the car you buy will break down. It is a fact. If you ask them questions about the vehicle's history/a warranty of any kind/or ask them questions of any kind about anything mechanical or maintenance related before or after you sign, They will turn on you like snakes! This is the famous line coined by the salesmen here: "I feel that you don't want my help, so DO YOU WANT THIS CAR OR NOT??!!" Yes, they will yell and They will put the paperwork that has been sitting in front of you in a drawer and slam it if you ask questions.This is how they turn on customers, another example is phone avoidance. They will avoid your phone calls or route them to their best manipulator. DO NOT TRUST THESE PEOPLE!! GO ELSEWHERE! IF YOU HAVE CREDIT ISSUES GO TO TIM DEAN.

I had not been having a very positive experience with my local dealer, so I called Subaru of…read moreAmerica and they recommended I reach out to Klamath Falls Subaru. I initially spoke to whom I believe was Chris on the phone and explained my needs and my frustration with the local dealer. He was not only understanding, but patiently answered all my questions and was very professional. I was already so impressed with his helpfulness that I thought to myself "this is too good to be true." On the day of my service I was greeted by Daniel. He too was extremely friendly, professional, knowledgeable, and patient. He treated me and my dog like family, and listened to my needs and explained everything in great detail. They took my car right in, performed the service, and addressed an ongoing concern I had with the brake system. Everything was perfect! Everyone was extremely friendly, professional, and seemed to truly care about me and my car. The dealership, service area, and customer lounge are clean and comfortable. For the first time since buying my Subaru I truly felt taken care of and heard. They have restored my faith in Subaru. Although I am driving from Ashland, it is well worth the extra time and miles. Such service is rare these days, therefore I truly appreciate these guys. I am looking forward to many years of business with klamath Falls Subaru, and when the time comes I will definitely buy my next Subaru from them. Thank you Klamath Falls Subaru for being so awesome!

I purchased a used car 1+ years ago, there were a few issues needing attention and I called to ask…read morefor an exception to be applied to the normal "As Is" type sale, since I felt some of the problems were overlooked in error. My call was not returned. When I made a personal visit, I met with the sales manager, who was genuinely concerned about the experience I had. He was a little upset that some items slipped through their regular inspection routines before going out the door and was asking why I didn't bring the car back. At about the time I was explaining that I had in fact called, the salesman that took my call stopped by his desk and told him I had indeed called, and that my call was forwarded to the service department but again, there was a breakdown in communications. The sales manager immediately ordered a loaner brought up to the office (brand new) and insisted I leave my car with them. This dealer proceeded to not only fix my complaints, but found other items needing a little attention and made ALL repairs at NO CHARGE, and even threw in a car wash. I am now convinced their intent was pure, they don't want something going out the door if it ain't right. One other thing.....the service writers get 5 stars, especially Daniel. He was very patient with this crusty old man, and a big thank you to Neil, the sales manager. I'll be back when we wear out the one we got.

My experience at this used car sales center was about as good as you could ever hope for. The owner…read moreis a lovely and wonderful human, who gave us a fair price and did extra paperwork to get us financed (we were from out of town). Highly recommended

Chris at Klamath Falls Honda was amazingly helpful made the whole experience fun and easy and got…read moreus into a great car. Everyone there are very friendly and willing to help

Redeagle is an amazing salesman he got my son into an awesome Honda yesterday and the whole Honda…read moreteam worked for my don to get him a great rate and payment. Thank you

Rented a dump trailer from Luxor auto group great pricing…read moreeveryone was very helpful and understanding answered any questions I had in person or on phone. Would highly recommend for any services they offer !

Fantastic service and reasonable prices! Amy and Doug went…read morewell over and above my expectations in our vehicle purchase. Wonderful experience and highly recommend this dealer. Thank you !