After taking my Lincoln in for a fuel pump change, I was called and told it was done and running great. I returned the rental car and went to My Mechanic, as soon as they charged my card they said "oh by the way, it still has a bad miss in the ignition. No offer to repair or diagnois. The also tried to charge double for the Napa fuel pump for my vehicle. It also fails to start and runs as though it is not getting enough fuel. read more

Not that I had any work done on my car except for them to put it on their computer to see what was wrong with the car. Yet they were friendly and time efficient read more

This is the best repair shop I ever dealt with: a) fixed my car in one day b) kept to the quote c)professional, courteous service FIVE STARS read more

I needed my air conditioning serviced kind of in a hurry. "My Mechanic" got me in there and out in just an hour or two. I'm very grateful they did it so quickly. They refused a tip as well! read more

Changed the outer tie rod on my Honda Crv, they did such a good job and it took less than an hour!! Such great work!!

I was going on a road trip and my brake lights were shorting out. I needed it fixed the same day. I called them and they agreed to help. They were clearly booked up for the day but still were swilling to help. I could tell that the employees had a culture of helping and I really appreciate it. They fixed the light and charged a reasonable price. They didn't have the broken connector on hand and were able to hard wire the light. When they done I saw the mechanic hustling to catch up with other customers. If I lived in Klamath Falls, I'd go here for all my car needs. read more

Took a vehicle in for no spark. Already replaced most of the ignition system in my driveway. Figured it was an computer and I didn't wanna deal with programming it. They replaced the computer then replaced a few brand new parts I already replaced and charged me $1300 after they quoted me $900 the day before. read more

It doesn't make sense why you'd take my car and not repair it because you don't have the tools to repair it. On top of that I'm paying for parts and labor that had no part in the repair of my vehicle. Very disappointing to pay $900 for a vehicle that is not fixed! I expect mechanics to know what they can and can not fix! It would be a good idea to diagnose the problem and make sure you are able to even work on the specific type of car prior to working on it. read more

4wd went out on my Durango. Once again, these guys came through. Very thorough on troubleshooting and found then repaired the issue. Very courteous and professional. Honest and fair. My Mechanic is top notch. Thanks y'all. read more

Took my vehicle in to look for a oil leak. Had to have the vehicle towed to someone else in ordered to be fixed. They broke the distributor, coil and blew the main computer. All the just for an oil leak!! The people were nice just a bad business to deal with, go some where else before this happens to YOU! ETA: Had taken my car there three times and they were never busy so they always took it right then. I never needed an appointment they were watching TV! lol read more

My Mechanic is a fantastic shop, they're very knowledgeable in automotive. Very friendly and helpful. The owner Dale, cares very much about his business as well as the customers. I'm a very satisfied customer and friend. I hope my car stays on the road, but if I do have a problem I wouldn't hesitate to bring my vehicle to My Mechanic. read more

Incompetent, dishonest, novices. I took an old/ high-mileage Ford Explorer to this place, against my better judgement, only because my parents had made an appointment for inspection, and we're insistant. I told Greg, that I don't want to waste time or pay for inspection. I told him a long list of what I am aware is wrong with this vehicle. I explained to him that I have a fuel line leaking, as the fuel filter repair kit HOSE cracked. (They wrote in the invoice, that I said the "clip" cracked). According to the invoice, a technician, not a mechanic, inspected my vehicle, and determined that the fuel line could not be repaired; and that the entire fuel line, from the tank to engine needed to be replaced. This would have to come from a salvage yard. $500-600 was the spoken estimate (Greg). After a week and various excuses, no work had been started, other than inspecting beyond fuel line issue, as I instructed not to. I towed my truck away, after paying a bill of $88, for an unqualified tech to do nothing! My invoice also states that the tech "found that battery tests bad". This is not true. Turn Thom Point S fixed my truck for less than $200, and did not have to replace the entire fuel line. Also, my tow truck driver said that this is not the first time he has towed someone away from this place, after they could not fix their car. Only go here if you like wasting time and money. read more

Took our truck for a carburetor rebuild, spent about 800.00 wasn't rebuilt, dirty on the bottom wasn't the right one, screws didn't even fit, when we called about it we were told to bad, worst service ever read more

My Mechanic saved our road trip! We were travelling south from Tulelake when we lost oil pressure and had to have AAA tow us back to K-Falls. Long-story-short, My Mechanic was one of the three names that relatives in the area gave us. We called all three places and My Mechanic was able to do at least the diagnostic that day; the other shops weren't even going to look at the car until the end of the week... Waiting was not an option, as we are from the Sacramento area and needed to get home. My Mechanic staff were very understanding and helpful in getting the diagnostic done. Thank God the fix was a relatively simple one and they were able to get the part, get it installed, and even clean up a lot of the oil that had sprayed under the car when the oil sensor failed. A+ customer care! read more

Last week I had my Lexus towed in. We waited a long time just dreading bringing it in, so it sat in the garage for weeks. No power after giving it gas. We were waiting for the bad news of "total Tran replacement" But to our amazement, Eric called with "only a non functioning coil, $289.47" I replied "You are kidding right?" He wasn't.....This vehicle never ran this well when we bought it. Thank you Eric, for being so fast, and I mean very fast in getting it done. Wish we weren't so scared, I'd have a working car months earlier. :) From the front desk, to everyone I encountered, so professional and efficient. You saved the day, the month and the year. JoAnn Brasser read more

So I read the first review and had to write my own. My Mechanic has excellent customer service. We've been taking our vehicles there for a few years now, and have never had a problem. Prices are reasonable, it's a small business (good to support), friendly people work there, the waiting room is nice, and they do a good job. We get our oil changed there routinely, and have had tune-ups and other services done. It says something positive about a business when they have a loyal customer base and you have to call for an appointment because they're busy (but not so busy they can't work you in). read more

Came here to have a simple part replaced that would have taken 15 minutes or less. The receptionist wanted me to wait five days and pay $75. Yeah right! I found another shop (Bud's Repair Services) that replaced the part same day, just before closing, for FREE! Plus they were very welcoming and much more knowledgeable than the woman I talked to at My Mechanic. This place is a ripoff. Stay away! read more

We were having trouble with the heater of our AWD Subaru in the middle of sub zero snowy weather when we needed it to get to work and decided to make an appointment to have it checked out. My Mechanic staff was very friendly and immediately proceeded to evaluate the problem and had it fixed in less than a hour. We would certainly recommend them to anybody. read more

Great service and quality work. Eric has been very helpful and honest when we have taken our vechicles there to be serviced. My mechanic is our mechanic shop. read more

$151.00 to fix a passenger side brake light! And it had to be brought in twice for this and the 12 month warranty was not honored from the first"repair"! Rear hazards haven't worked since the first "repair" in janurary ! Issue was reported to them and never addressed. I was totally blown away by their total disregard for their own warranty and my safety without a rear brake light and no rear hazard lights! It's all about money. Plus the single green wire left hanging down past the bumper which appeared after the 1st "repair" is still hanging down after the 2nd! read more

I had car troubles in the middle of a road trip. I stopped at My Mechanic, desperate for some help. Dale was kind and helpful and got me back on the road quickly and gave me some helpful tips. I would hands down recommend this mechanic. read more

Fair and honest mechanics. They always do a fantastic job! We have taken our vehicles in for years. They do a great job when a repair is needed, and they also tell us when a repair is NOT needed. I really appreciate that honesty. They are always friendly and helpful. read more

Rolled into town and needed a new battery. I was greeted even before I made it out of the parking lot. Before I knew it I had a new battery in my car and was ready to keep rolling! My Mechanic is an independent, family-run garage that does good work at a fair price. I'll be sure to choose them the next time my car needs service. read more

Great trustworthy mechanic! They fixed my car and when the problem came back a few days later, they re-evaluated and fixed it again for free. Definitely recommend them! read more

I was traveling to Crater Lake and had problems with my Sprinter van. My Mechanic was able to quickly diagnose and fix my issue. They were very professional, knowledgeable, friendly and fast. I can't recommend them highly enough. read more

I was visiting my Mom in Klamath Falls when my car broke down. She recommended My Mechanic and I couldn't be happier. They were very quick with my repair. Stacey at the front desk was very helpful and kept me in the loop every step of the way. She arranged rides to and from the shop for me with her technician Bershaw. When he picked me up the next day he didn't even need my address, he just remembered where he dropped me off. He even recommended a great place for me to eat! Quick and painless, exactly what I want from a mechanic. And the car runs great! read more

This place was a life saver. We were on a family road trip from Seattle to Tahoe. The water pump on our suburban went out in the hotel parking lot in K Falls on Sunday night. I got to the shop at 7:30 and they got me in right away. They replaced the water pump and had me back on the road before lunch. They were fair on the price as well. They saved our road trip and I am grateful. read more

We stopped for fuel while travelling through Klamath Falls on our way to Bend. Steam came rolling out from under the hood and when I checked, I had a small hole in the small by-pass hose. I got directions to a parts store and on the way saw a Jiffy Lube. I stopped to ask if they did that kind of work and was directed to this WONDERFUL place a few blocks away. We pulled in at 3:30 and were back on the road a little over an hour later. I would recommend these guys for any automotive repair they're willing to take on. Thanks guys. read more

I was traveling through Klamath Falls with my family on our way to go camping for memorial weekend and my daughters car started leaking oil. We saw My Mechanic accross the street and took her car there for a look and they got us right in even though they were busy. Fixed the car and got us right back on the road at a reasonable price. Good service nice employees and a nice waiting room complete with a chipmunk. Haha. Thanks guys! read more

Very friendly people.... I had a blown out A/C compressor on my way to Idaho. Even though they confirmed my worse fears and could not fix it because of a lack of new parts ( not their fault) their estimate was very fair and the time they could of fixed was very fast... They didn't even charge me for looking at my car... I would definately recommend them to someone. read more

This place has been provided outstanding care. I've been to My Mechanic on and off for about a year now. They first assisted me with a brake issue and then with an oxygen sensor, but what encouraged me to write this review was what occurred during the last 24 hours. While I was at school Monday, my car crapped out in the parking lot and when I called My Mechanic around 3, they informed me that I could drop it off but they wouldn't get to it until the next day which I totally understood since they closed in a couple hours anyways and I didn't even have an appointment to bring it in. I brought my car in on a tow truck and left it overnight, and then received a call around 2 PM Tuesday explaining what was wrong with it and that it would be ready in an hour. I was so relieved to get the issue fixed promptly, especially since I just kinda barged in with my car issues without having a formal appointment and they took care of me in a timely manner. The prices are great and being in college, this place makes everything affordable. Thank you so much My Mechanic! read more

These guys tried to cheat me out of 2000 dollars, and now I will never go back. I'm going to a different place to get my repairs on my truck. i think I might look into the site: http://driver-start.com/ read more

I have taken my car to my mechanic for years and they are fast friendly and knowledgeable. I love they know me by name and know my vehicles. we have had everything from oil changes and brakes to major repairs done. read more