In April 2021, I just happened to land somehow on the page of Klamath Falls Toyota. A dealership a…read moregood 8 hour drive away from me in the Bay. The wife always regretted me selling the 4Runner and wanted a replacement for it. To my surprise, this dealer had a TRD Off Road for about $38k, a decent discount off of MSRP. The TRD OR is probably the most popular model, and was shocked they discounted this without any hassle. And it was in a dark gray that I liked. I emailed them and someone promptly called me back. We discussed the situation and they allowed me to purchase the truck from California. They do it all the time since they're right at the border. I contracted with a car transport broker and the dealership handled the logistics from there. Fairly easy transaction. A few hiccups with paperwork and a headache at the local DMV. But, it was still worth it at the end of the day. Fast forward to the madness of late 2021 early 2022. I can sell this puppy for over $5k more than I paid. How crazy!

I specifically asked Klamath Falls Toyota Service to check the coolant, pressure, and oil before…read moredriving my Toyota Tacoma to Los Angeles, but after being told everything was fine, a service warning light came on while I was driving, which makes me question whether the inspection was done properly.

I ended up coming up all the way from Sacramento, CA to buy a car from these guys. Jason, the sales…read moremanager, was extremely helpful and made everything very easy and quick. I would highly recommend this business to anyone. Thanks again!

Very shady company. Check engine light came on right after my parents bought a car and the…read moreinitially said the would fix now they are avoiding doing it. Then my Parents were looking for a car for myself. My dad and him agreed on a price for the car and that they would take it to the mechanic to get a once over on it and if anything was wrong they would fix it before we purchased a vehicle. Then flipped it around when there was things wrong on it, wanting us to cover the cost of parts and labor since he "wasn't making enough money on it already". Not a very honest company.

Came in for an oil change. Justin in service was super nice and welcoming. Thanked me for coming in…read moreand working with them. Got me in and out quickly. While I was waiting for my service to be completed I was able to stroll around and look at some cars on the lot. New trucks look great. The sales guys are nice and not pushy. They let me look with out pestering me. They do offer free coffee and water. They have a couple vending machines if you want to snack as well. They also have a TV in the waiting room. All in all, excellent service visit. Great friendly staff.

Like the other reviews for this dealership. I would stay away. They will try to take advantage of…read moreyou. Tried to low ball me on my trade. They went 8 k below Kelly Blue Book value. I have a 780 credit score, and instead of making a deal they tried to rob me. Shady dealership. I've had a positive experience with other Lithia dealerships, so I thought I would give these guys a try. I was wrong. Don't waste your time coming to this dealership. They only make deals that will rob customers. A bunch of crooked criminals. I would give them 0 stars if I could.

I had a great buying experience here. Sam and Matt were responsive and very good to work with. I…read moregot the deal I wanted and I wouldn't hesitate to come back. Thanks again to everyone at the Dealership.

One employee in the service department for all Klamath Jeeps, Chryslers and Dodge cars is…read moreunacceptable. Do not buy, there's no support - even within warranties you'll be out of a car for WEEKS. No rentals. Customer Care is having to arrange cars to be towed over the hill.

DO NOT BUY A VEHICLE FROM THESE PEOPLE! They are shady,…read moretreat customers with a condescending attitude and the car you buy will break down. It is a fact. If you ask them questions about the vehicle's history/a warranty of any kind/or ask them questions of any kind about anything mechanical or maintenance related before or after you sign, They will turn on you like snakes! This is the famous line coined by the salesmen here: "I feel that you don't want my help, so DO YOU WANT THIS CAR OR NOT??!!" Yes, they will yell and They will put the paperwork that has been sitting in front of you in a drawer and slam it if you ask questions.This is how they turn on customers, another example is phone avoidance. They will avoid your phone calls or route them to their best manipulator. DO NOT TRUST THESE PEOPLE!! GO ELSEWHERE! IF YOU HAVE CREDIT ISSUES GO TO TIM DEAN.

I had not been having a very positive experience with my local dealer, so I called Subaru of…read moreAmerica and they recommended I reach out to Klamath Falls Subaru. I initially spoke to whom I believe was Chris on the phone and explained my needs and my frustration with the local dealer. He was not only understanding, but patiently answered all my questions and was very professional. I was already so impressed with his helpfulness that I thought to myself "this is too good to be true." On the day of my service I was greeted by Daniel. He too was extremely friendly, professional, knowledgeable, and patient. He treated me and my dog like family, and listened to my needs and explained everything in great detail. They took my car right in, performed the service, and addressed an ongoing concern I had with the brake system. Everything was perfect! Everyone was extremely friendly, professional, and seemed to truly care about me and my car. The dealership, service area, and customer lounge are clean and comfortable. For the first time since buying my Subaru I truly felt taken care of and heard. They have restored my faith in Subaru. Although I am driving from Ashland, it is well worth the extra time and miles. Such service is rare these days, therefore I truly appreciate these guys. I am looking forward to many years of business with klamath Falls Subaru, and when the time comes I will definitely buy my next Subaru from them. Thank you Klamath Falls Subaru for being so awesome!

I purchased a used car 1+ years ago, there were a few issues needing attention and I called to ask…read morefor an exception to be applied to the normal "As Is" type sale, since I felt some of the problems were overlooked in error. My call was not returned. When I made a personal visit, I met with the sales manager, who was genuinely concerned about the experience I had. He was a little upset that some items slipped through their regular inspection routines before going out the door and was asking why I didn't bring the car back. At about the time I was explaining that I had in fact called, the salesman that took my call stopped by his desk and told him I had indeed called, and that my call was forwarded to the service department but again, there was a breakdown in communications. The sales manager immediately ordered a loaner brought up to the office (brand new) and insisted I leave my car with them. This dealer proceeded to not only fix my complaints, but found other items needing a little attention and made ALL repairs at NO CHARGE, and even threw in a car wash. I am now convinced their intent was pure, they don't want something going out the door if it ain't right. One other thing.....the service writers get 5 stars, especially Daniel. He was very patient with this crusty old man, and a big thank you to Neil, the sales manager. I'll be back when we wear out the one we got.

My parent bought 2 cars form Tim Deane. Last time, there…read morewas an issue with the 4 wheel drive in their truck, the car had no warranty what so ever; We called him and Tim got it fixed without an issue. I decided to buy a car from him and I am poor. He totally worked with us on the down payment and helped me get into a newer car with no hassle. This is the place to go.

Beyond disappointed..... Had my brother in law pick up a car that was on the lot a few days ago who…read moreowns a tire/mechanic shop in Klamath falls. He did a complete bumper to bumper check for me and confirmed the purchase price on the car. He even fixed a few things on the car at no charge to Tim Deane's as a favor to me because I was going to purchase it. I left from Bend this morning for Klamath falls to pick it up and pay for it only to be informed that Jay sold the car a few min before I arrived into town without any heads up or consideration of the deal that had been discussed. Sadly I guess this is where the stigma of a used car salesmen get their reputation from.... bummed.

*Long review incoming*…read more In California and buying from Klamath Falls Honda? Do not worry, they have your back! Klamath Falls is lucky to have this dealership in their city! February 1st, I was on the hunt for a new 2023 Civic Type R, which is hard to come by. After looking at an online tracker, I found that Klamath Falls Honda has what I'm looking for. I decided to call the next day and spoke with Ramon. To my dismay, the vehicle was pending sale, but Ramon said he would promptly call me back if the buyer or deal didn't work out. 3 days later, I get a call from Ramon with good news (for me). The Type R I've been eyeing is available. Being far from this dealer, I would've imagined that trying to make a deal would be difficult. I was wrong. After figuring out numbers and sending an offer, Ramon promptly went to Neil, the sales manager. After a few back and forth negotiations, we agreed on a price - all over the phone, thanks Neil! The next step was working with Randy, the finance manager, to get a deposit in to secure the vehicle. After speaking with Randy, we agreed on a deposit amount to secure the vehicle for me. Randy assured me and even went out of his way to place a "SOLD - DO NOT TOUCH" sign on the windshield for me. He even kept the windows rolled up for me and locked the car - this level of customer service is extremely valuable to me. I scheduled my trip to Klamath Falls, OR from Roseville, CA. Worked with both Ramon and Randy on timing - the soonest I could get there was a week away. They promised and reassured me my Type R would be sitting there waiting for me. During this time, they checked on me throughout the week. They even asked if I needed accommodations for lodging (they're making me feel like a VIP at this point) - I'm astonished. I was even put in touch with the Marketing Coordinator, Jillian, to get a copy of all the photos that she took when the Type R was ready for sale. Jillian went out of her way to make sure I had every photo I wanted while I anxiously await delivery day. Ramon also sent me videos of the Type R in the showroom floor. Fast forward to delivery day. Once I arrive at the dealership, I am warmly (and enthusiastically) greeted by Ramon and Randy. They were ecstatic that after a week of waiting, I am finally there to pick up my brand new 2023 Civic Type R. Ramon brings me to the Type R, gives me the opportunity to look over it, sit in it, play in it and take all the time I need. The folks in service were also really kind - they expressed how sad of a day it is for them since the Type R is leaving. Randy - thanks for all of the videos of the Type R being driven out of the showroom floor - I love the how much is documented! Finance is ready. I'm really glad Randy listened to my concerns, understood my position and most importantly, didn't pressure me or make me feel uncomfortable. The deal is done - I am so relieved that Klamath Falls Honda honored their word and kept this vehicle on hold for me. I was anxious that entire week and worried that the car would be sold under me since I'm out of state - I am so glad I was wrong. Everyone I've worked with has proven to possess integrity and honesty. Off I go back to Roseville. Randy and Ramon check in periodically to see how the trip is going and even checked in once I made it home - they're starting to feel like family at this point. Lastly, being in California, there were still a few steps I needed to do to get the vehicle registered. This is what made my jaw drop. When I was called to the counter at my local DMV, the gal assisting me let out a very loud sigh and said "Oh great - an out of state sale, this is going to rough". I gave her the tracking number that Nick (DMV/Title Specialist) provided me and she retrieved all the sent documents. During this time, she was hardly personable and looked agitated. Getting close towards the end, she finally cracked a smile and said "Wow, this dealership is extremely thorough with their calculations, estimations of fees and document preparation. Everything is here!" Nick - I want to personally thank you for your high level of communication and accuracy. I never have expectations to receive responses to my emails within 10 minutes and for you to do that, it truly made me feel valued as a customer. You made this effortless for me to finish the registration process and I am grateful! I don't understand how every expectation I've had of the perfect deal was accomplished being an entire state away - my mind is truly blown away. In the last 5 years, I've purchased 7 vehicles and I'm completely astonished how there was not one hiccup - from beginning to end. Perfection. Thank you Klamath Falls Honda!

Redeagle is an amazing salesman he got my son into an awesome Honda yesterday and the whole Honda…read moreteam worked for my don to get him a great rate and payment. Thank you

Fantastic service and reasonable prices! Amy and Doug went…read morewell over and above my expectations in our vehicle purchase. Wonderful experience and highly recommend this dealer. Thank you !

Rented a dump trailer from Luxor auto group great pricing…read moreeveryone was very helpful and understanding answered any questions I had in person or on phone. Would highly recommend for any services they offer !