I reached out to Herrell Plumbing for a repair, and the whole process was straightforward. The…read moretechnician arrived when expected, found the problem quickly, and fixed it without any unnecessary delays.

I had a broken outside pipe. They sent someone over in 30 minutes. He gave me a fix to stop the…read morebleeding (i.e. water) and explained in detail what needs to be done. Eric was courteous, efficient and got it fixed. The price was commensurate with the work done. I have used them before and would recommend to anyone.

Horizon West Plumbing is the perfect combination of expertise, customer service, and quality…read morecraftsmanship. We hired HWP for a complicated job for natural gas and water plumbing needs for a remodel of our 1925 home. The quality of work is evident, and not only did they perform above our expectations, they did it on time (which is a rarity these days). They helped us increase the energy efficiencies and brought our historic home into the modern age. They were instantly available to answer questions, and I trusted them from day one. It was an absolute pleasure to work with the HWP team, and I can't say enough about supporting a local family-owned business. We have already lined up more work with them and look forward to being a repeat customer. Thank you, Horizon West team for a job well done!

I saw the high reviews for Horizon West Plumbing after we had a full clog in our house. I realized…read morethe issue late at night so the next morning I found them. I saw on their webpage there was a webform to fill out. After filling it out it said they would be in contact in 48 hours. I then e-mailed the address on the site as a secondary contact. When I called the number said no one was available (it was early) so please e-mail. After a few more hours I called. It went straight to the message to e-mail, but I got a text saying sorry I am on the other line but I will call back or you can respond. I loved this feature so I responded with my needs asking for a call back. I never got the call back. Luckily I found another local plumber that came out and fixed our needs. I still have not received any follow up for them. I know my job was small, but I have a big job coming up in the future. Needless to say I will use the other company for that project.

I had a clogged drain and a problem with my garbage disposal they fix both of them. Not only that…read morebut the specialist showed me how to avoid a problem in the future. I had to call after hours one time because of the garbage disposal and they send somebody out first thing in the morning to rectify the issue very responsible business.

My water valves on the outside and inside of the house (washing machine area). They came and said…read morethat they would have to get the parts and come back. I said okay. Little did I know that the parts I needed are usually in their truck. I had to call them back, because they shut off the water and didn't turn it back on. In the meantime a friend was able to turn it back on. So I called and told them never mind. All of a sudden I see someone in my shed doing something and it was them. Never let me know that they came back. Said they were coming back the next day. I called because I did not hear from them and they said it would be around 3-4. Then I got another call that said around 6. I cancelled them, They were supposed to come out originally on Saturday and I got a call that said nobody was available. I am still waiting for my money that I paid them. I was required to put down a 50% deposit. Linda C

Look no further for excellent plumbing. We had an issue with a master bathroom right after we moved…read moreinto our new home. We had several quotes all of which were very expensive and traditional (tearing out a brand new bathroom). Modern Plumbing came in with a creative idea and went through our laundry room to access the plumbing in the master and fixed it. They saved time and money. I cannot say enough about James and the team at Modern Plumbing. They will be our Plumbers from now on excellent excellent company!

I needed a simple toilet wax seal replacement, a half-hour job, but when Hunter pulled the toilet,…read morehe noticed standing water in the waste pipe. He asked if I had any backup issues. I had observed none recently. On further investigation, I did have a serious wastewater backup. I suspected that it was due to Comcast installing fiber optics in the neighborhood, drilling in the area of water/sewer pipes. So, the rest of the afternoon, Hunter worked with a camera and an auger to locate the blockage. He located it, but it was the lateral under my neighbor's driveway, which needed to be resolved by the utility company. Hunter asked me to let him know the outcome. It turned out to be a big deal. Indeed, the clay pipe was broken by Comcast's subcontractor drilling to install fiber duct. So, I knew there would be finger-pointing the like. I got it resolved, after a call to the PSC and a lot of back-and-forth. Sunshine Water sucked out the sewer and repaired the cracked pipe. I texted Hunter when the repair was complete, sending him photos of the cracked Clay pipe. I had shared his report with Sunshine Water, which gave them confidence in locating the break. This was very helpful because they couldn't get a camera in there due to the pipe being full of *(**&*&*. After I texted Hunter, he called me to ask how it went. I gave him the lowdown. In my long experience with home repair contractors and service companies, I have rarely encountered employees like Hunter. He left a job with loose ends beyond his control, but he cared enough about the job to want to know how it was resolved. Please thank him for me. And if I need plumbing services in the future, Modern Plumbing Industries is who I'll be dealing with. They're straight shooters, they communicate, they show up, and they have employees who give a damn. Thanks for staying family-owned!

first, there might be some name confusion with this business and another A R K business. both are…read moreamazing... how great is that ?... double down ! twice as nice. this ARK is the septic company. the other is a plumbing company. again, both are a blessing by their honesty, quality, cooperation... and THAT is pricele$$. i recently have needed both. these ARK guys did the tank pump out and i recommend them highly. every three or four years, pump it out, and it will last longer than your car. if you wait 'til your lawn is wet and smells, big money bro. now, with maybe five local SEPTIC sucker trucks ( other pumper dumpers ) these guys are #1 in the #2 end of business, so, no need to use the others because the cost is never more or less than 10% between 'em. vote with your dollars. tips are always welcome.

We had a major septic issue at our house. Showed up quickly & did a great job! Highly recommend.read more

Best of the Best in lake county! I am over the moon with…read morethis company. They have been to my home 3 times this month. Every time they made a common sense suggestion and never charged me! Honest, honest ,honest sooo rare. Punctual 5 Appearance 5 Technician knowledge 5 Emergency sped 5 Price 5 fair honest and very reasonable! Integrity 5 read above! This company deserves this review awesome review. Read my other reviews I'm a real yelper not a fake and I give bad reviews also!

I love Lapin Services they've always been quick to handle a problem if it needed quick attention, I…read morerecently had to put in a transfer tank and a pump and they were on that project quickly because it caused a set of bathrooms to be out of commission until the problem was solved. I have used them for years and will continue to use them because of their quality of service and their experience.

He has done so much for our family. He has change sinks, painted, added light fixtures, among other…read morejobs in the home. He is a very knowledgeable and cares about his quality of work. 10/10 Highly recommend !

Very reliable and trusted handyman! My go-to for any problems. Service was professional, always on…read moretime and incredibly clean.

We had a leaky sink and stubborn toilet. I put off calling a plumber for as long as I could because…read moreI didn't want to deal, but Tom made it super easy. He responded to my message almost immediately and was able to diagnose the issue based on a quick call and photos I sent his way. Once we secured the right parts, Tom was readily available to come install them. He was right on time in the window he promised -- always a plus when working with service companies, am I right? He was efficient, incredibly knowledgable and overall delivered great service. Also, his rate was very fair. I HIGHLY recommend him for any of your plumbing needs.

Unfortunately, I cannot recommend this business. I called and did not receive an answer, so I left…read morea voicemail. Despite waiting for a response, I never received a return call. Reliable communication is essential, and this experience was disappointing.

I always like to give credit where it is deserved…read more My front bathroom toilet would drain VERY slowly. I assumed I would need the drain snaked. It was not an emergency since we have two bathrooms. My work and personal schedule was extr.mely busy this week. I called Drain Tactics, since I was put on the schedule. I was given a window for the service. I had also called several businesses to compare pricing. One was booked and it would have conflicted with my schedule. Another never answered. Another was over double the price. With another, the price STARTED at 3x the price and the guy said it would likely be 5x the price just to START. I was very pleased that I had called Drain Tactics. I was given a window for the techs to show up. John and Jay showed up early in the time frame that was given. Both are extremely friendly, polite and very professional. After some thorough investigation, the drain from the toilet to the main drain was clean. It was determined the culprit was something was stuck in the toilet. We had family visiting over the weekend and likely dropped something in the toilet. After a short time and the proper equipment, the toilet was cleared. John and Jay went out of their way to ensure ZERO damage occurred to ANY of our property. They checked other items to ensure there were no additional issues. Before leaving, they asked to ensure I was satisfied with the work. John and Jay both thanked me. GREAT PEOPLE, GREAT SERVICE, GREAT PRICING and GREAT WORK. You cannot ask for anything more. I STRONGLY recommend Drain Tactics.

Amazing service. Luis was super helpful over the phone troubleshooting with me…read more Next day visit from technician David who identified the issue with my water heater and had it replaced, flushed all of the pipes the very same day.