Check your invoices carefully. They overcharge. I had several types of work done by Pac West…read moreFloors. When I reviewed the invoices, I found several discrepancies. I was charged for Sales Tax on the Quotes and again on the invoices (double charged). I was billed for work that was not done, etc. All together overcharged $1400.00. Tried to work with them, first person - yes, we owe you refund. No refund. Sent info to owner - no answer. I have invoices to verify claims.,

I needed a bathroom completed. Michael and the staff were superb. They went out of their way to…read morehelp with the supplies & materials but their workmanship was above and beyond top quality. I'd hire them all over again. Kelly and Lisa

Very good quality, professionally ran, a goto place to check out before you start your remodel,…read morealso good value.

This is the 2nd kitchen countertop we have had Bryan and his crew install. We knew his prices were…read moregreat. We love the design we chose. Bryan's crew installed the Quartz right before the holidays and did an excellent job. (Even matching the design to run up the back splash behind the sink). They ask the right questions, give good advice and if there is a problem, they are there to fix it. When I found a small mar on the countertop, I just called Chip, sent a picture and Chip sent the crew right out to fix the mar. The countertops are beautiful!

They had slabs on site, and we were able to pick the one they installed in our kitchen, knowing…read moreexactly what it looked like, unlike going to a big box store and picking off a 4-inch square. They did an amazing job cutting it, and we have no seams. The workers were professional, on time, and even fit us in on a Saturday. We couldn't be happier, it turned out beautiful!

We are so pleased with the entire experience. The salesperson (Daianna?) was so patient and…read morehelpful. The samples were great for allowing us to choose the final product. The rep who measured the kitchen was patient and able to answer all of my wife's questions. There were many questions. Installation was flawless. The two guys showed up, took a look at the kitchen, and went right to work. They were on time and took great care to cover the floors. The install took about two hours. They left the house without a trace of dirt or dust. The only way you would know they were there was the beautiful countertops. We recommend them highly.

Adam and his team did an amazing job installing our LVP flooring at a great price. We had a…read moreterrible experience with a contractor who messed up our install and damaged our floors and his team came in and got everything fixed perfectly for us. The floors look amazing now. They were friendly, fast, and efficient. I would highly recommend Adams flooring.

I would not recommend this company. The initial flooring…read moreappeared to be good. However, after several months I noticed some issues in certain areas of the flooring. I called repeatedly and finally got a call back. Someone from the company came to my home and inspected the floor. He agreed that something needed to be done. Once again I called the owner repeatedly and he never called me back. I finally gave up. I recently replaced my dishwasher, but when they came to install new the dishwasher, they found faulty wiring in back of the old dishwasher. I believe this was due to the work that Adams Flooring had done when they needed to pull out the dishwasher in order to lay the flooring under the dishwasher. I was told by an electrician that the way they attempted to rewire the connection could have resulted in a fire.

Art Finishing Floor Covering is a quality retail establishment with a good selection of materials…read moreas well as quality installation. Marcel did a number of projects for us and we were extremely pleased. We will use him again! Thank you.

I love this company. We got beautiful acacia wood flooring throughout our new home, including…read morestirs & downstairs apartment. Our bathrooms have tiles that are big hexagons that reflect my style as my name is "Bee"; subtle hints with hexagons with tile also on the walls and hexagon accents. Everything I could imagine plus more to inspire my creative thought process was available & visible to help me finish our new home. I will be back & highly recommend this place. Good service, friendly, knowledgeable, large selection,& competitive prices. Do yourself a favor & check this place out before making any final design decisions!

We bought a condo not long ago and one of the first things I wanted to do was change out the…read moreflooring. It was carpet and quite a bit dated. I got a recommendation from a contractor I've used, which ultimately led me to Fantastic Floors. I also got a couple other quotes just to see where everything stood on pricing as well. One thing to note is having just moved we had a lot of furniture/stuff that had to be moved around during the process. I got a hold of Fantastic Floors and Joe came out and did some measurements. On time, helpful, very detailed and honest about what to expect. I had an idea of what I wanted to spend as this was a decent sized job... 2 bedrooms/office/upstairs hallway and landing/downstairs entryway/hallway/kitchen/dining room and living room. We also wanted carpeting on the stairs. We picked out what we wanted for flooring and carpet, Sandra was nothing short of amazing, and we were off to the races. The quote they gave was right on par with what I was looking to spend. It was a big job and there's always the possibility of issues coming up and this was no different. The timing of this job roughly took 2 weeks because of unseen and unfortunate circumstances. It was a little challenging for all of us but Sandra and Joe came through and got the job done. They even threw in some rugs made out of carpet remnants, that we got to choose, as they felt bad on the length of the job. Needless to say the floors came out amazing. Sandra, as mentioned earlier, was amazing to work with from beginning to end and Joe made sure everything was done to our liking. He initially told me that they're not the cheapest nor the most expensive, they'll usually fall in the middle somewhere but they'll go the extra mile to make sure you're happy with the finished product... they were right. I can't recommend Fantastic Floors enough and I wouldn't hesitate to use them again. If you're looking to update your flooring, give them a shot... they're definitely worth it.

Gina, Sandra, and the team at Fantastic Floors were amazing to work with. They never oversold and…read moreinstead thoughtfully guided me to the flooring of my dreams. The transformation completely elevated my home x 1000. Yuriy did an outstanding job with the installation. He was friendly, professional, and incredibly helpful in navigating the unexpected issues that popped up along the way. I would wholeheartedly recommend this dream team to anyone looking to level up their home with new flooring.

I highly recommend European Hardwood Flooring. In our initial reach out, we engaged with Daniel who…read moreprovided an estimate on resurfacing 450 square feet hardwood floor. He was professional, prompt & communicative. Pricing was very reasonable, so we decided to move forward. It was 5 day job performed by Jose and his assistant. Jose was highly skilled, experienced & knowledgable with the flooring. It felt as though they treated this project as their own home. They were timely, communicative & very thorough with each step of the process. It's very rare a company would go above and beyond, which European Hardwood Flooring did. For example, we originally had a small piece of a baseboard missing prior to the project starting. Since we had extra baseboards, Jose asked and helped us fill in the gap as he was putting them back on (was not originally in scope). It just shows they care & have pride in their work. The hardwood looks so much better now, and we are so glad we went with European Hardwood Flooring for this project. I would highly recommend this company for hardwood flooring needs.

Replaced our carpets with hardwood floors. Called them for two different jobs. Excellent work…read more Accommodating as I asked them to screen the rooms to catch dust. Helped with making furniture hardwood friendly. Gave a precise timeline when the floor can be used. Seamless transition. Highly recommend them

Had carpet installed replacing the original builder-grade carpet and pad in our house that we'd…read morebeen abusing over the past 10 years. I have a background in corporate vendor management specifically within trades, and a strong preference for spending money with local business. I eliminated two of the options based on a lack of response or follow-up to my inquiries, leaving two where I focused on quality of product, price, and installation. In the end, Andy's was able to provide a 15% better price for the exact same product, pad, and installation options. Installation took two days, the installers were wonderful people. Family and I couldn't be happier. I'll certainly recommend Andy's to my friends.

We went to Andy's 5 Star Flooring in Bothell due to a recommendation from a friend after a failed…read moreattempt for a quote with one of the big box stores. Our job was replacing flooring on the top floor of a split level that included removing tile in the entry and kitchen. We knew our flooring under the carpet was subpar from the carpet install 24 years prior and we expressed this to the salesman from Andy's several times. He assured us they could fix it. The measure, product choices and quote all went smoothly and we had an install date set for 1 month out in October. We started moving furniture downstairs in preparation. The day before the product delivery the sales rep from Andy's told us that it had not arrived. We were given a new install date in November but when the date arrived, same story. Now our install date was early December. The Sales Rep from Andy's apologized and added free furniture move due to the delays so we left our 4 pieces of leather furniture upstairs. Again, no product and install was set for Monday after Christmas. The initial install attempts had been scheduled for a 4 day install but this one was only for 3 and during a holiday week. On day of install, crew didn't show up until after 10am and left about 5pm. The install crew was short one person and had forgotten the tool to remove tile. Someone delivered it several hours later. Removing the tile created tons of dust. None of our furniture, countertops or appliances were covered. The installer complained constantly about our floor level and that he didn't have enough time to do a good job although the crew were very seldom here for a full 8 hours. The 3rd day they left at 4pm as it was New Year's Eve. They had to come back New Year's Day to complete the install. Bottom line we are happy with the final product result. We don't know if the problems of material delivery were in fact the product company or Andy's incompetence. We will place the problems with install on Andy's as they did not give the installers adequate time to do a good job. Especially during a holiday week. We were left with a HUGE mess to clean up with tile dust thick on our furniture, walls, appliances, kitchen, etc. Our free furniture moving for compensation was not performed. We also had to have the installer come back later to clean up glue that was smeared on the new flooring. Although the Andy's rep was communicative and easy to reach, I would not recommend Andy's.