I decided, after a recent visit (of which I had to make an appointment just to get in the door to…read morebrowse the tiles), that I was going to purchase all of my tiles and supplies elsewhere, as I was not given the time and attention that the customer before me was receiving. I made an appointment for 2:00 PM on a recent Thursday and I waited outside in the cold while the sole staffer continued to help the customer before me, who was clearly running over her allotted time of appointment span. Another older woman then approached the door after what seemed like almost 5-7 minutes, let me in, and when I told her I had an appointment for 2:00, she pointed to the younger woman and said to me "Oh, ok... she'll be with you as soon as she can." Then the younger woman came over to me a couple of minutes later and apologized that they were running late with their appointments and I could just take a look around without assistance. The older woman did nothing to assist me or the other staffer, even though she clearly seemed like she wasn't doing much. Well, after almost FORTY minutes of waiting well past my appointment time (what a joke), I just walked out!! Unbelievable !

Jen and Doreen, employees are down right rude. I had to make an appointment to pick out tiles. When…read moreI started to ask her questions at the beginning of the appointment, Jen answered the phone and stayed on it and continued to talk through my appointment. I then started to walk out and she walked over to me and gave me 2 samples to take home. She remained on the phone almost the entire appointment time. When I picked out the wrong tiles for a wall, she rolled her eyes and made fun of me. I was looking for floor tiles. When I went back to place an order and return the 2 samples, she accused me of taking 3 not 2 samples. She was the one who handed me the 2! Jen and Doreen make you feel like you are doing them a favor! I did buy tiles from there, but would never again. Jen and Doreen should not be in customer service. You can't make someone nice or care. They don't.

Great experience! Highly recommend! Sergio has done several home improvement jobs for us, and we…read morewere satisfied every time. Very respectful, professional, and seems to take great pride in his work.

Brent and Traci were not only the most thorough, thoughtful, detail-oriented craftsmen, but they…read morewere the most kind and lovely humans to be around. It is rare to come across people who so sincerely love what they do and find such genuine joy in their work. It made the process for us all the more fun and enjoyable to be around. There was never a doubt our home was being lovingly cared for. Honestly hoping to find more projects just so they can come back and help our house find more love, no joke! They did our backsplash kitchen tiles, our shower floor tiles, and cleaned and sealed our Ann Sachs floor tiles. Essentially they're our tile heroes, and we truly could not recommend them more.k

What can I say??? Pure perfection. Wonderful people who go above and beyond. True professionals…read more The pride and craftsmanship they put in to their work is demonstrated in the finished product. Highly recommend!!!

2nd time using this particular company,the cleaning agent Howard was very polite, professional and…read morevery knowledgeable and informative on what he would be doing and how he would proceed. He explained how some bleached stain may not come out but he would do all he could to satisfy us. I was very satisfied with his efforts and the way it looked and smelled. Highly recommend this company out of Newburgh NY.

From the owner: Oxi Fresh Carpet Cleaning in Newburgh, NY is a deep cleaning, fast-drying, eco-friendly carpet…read morecleaner. Our modern methods and safe but powerful solutions can erase years of dirt and tough spots, leaving your home's floors refreshed and revitalized. Our green carpet cleanings are safe for kids and pets, leave no sticky residue, and have a fast one-hour dry time. With our standards of excellence, we wouldn't accept anything less! Oxi Fresh Carpet Cleaning in Newburgh, NY is proud to offer: - Carpet Cleaning - Upholstery Cleaning - Tile and Grout Cleaning - Wood Floor Cleaning - Commercial Cleaning - Pet Urine Treatment - Total Odor Control

So happy to have had this experience with TMO Particularly Mark…read more Just when I'd about given up all hope to find a honest contractor no matter their field. I reluctantly had to admit defeat and contact a professional. TMO plumbing, heating & electric changed my view on what it could be and should be! 1-PROMPT return call. From a knowledgeable professional. 2-APPOINTMENT set for estimate if your ready right then. 3-Courtesy call to confirm appointment. 4-Not only on time but a bit early and no pressure with that. 5-Very fair pricing and stays true to his word on that ! 6-In some lucky probably rare cases done on site. 7-Excellent +Clean work. Very satisfied customer

I live in Beacon, NY. I had a bathroom faucet that was dripping badly and I was unable to turn the…read morewater off. Mark was wonderful. He came the same day, did an expert job of replacing the faucet and the cost was very reasonable. Mark was a pleasure to deal with and I highly recommend Mark and TMO. I intend to use TMO for all of my plumbing problems in the future. Job Well Done Mark!!!I