I will never work with this company again! Throughout my entire project, I perceived them to be…read moreinefficient and non-communicative. There were several instances where they have been dishonest and attempted to upcharge me for work that was included in our contract. They sell themselves as a 'full service' company, but this could not be further from the truth. Instead of making the process smoother, they caused countless hours of additional work  and stress for me and my husband. We contracted with New DImensions to renovate our kitchen back in February 2022, making it very clear we needed this renovation done before our baby came in October - this was agreed upon in our contract.  They did not start the job until September - 9 months later, despite us continuously following up to see how we could move things forward more quickly. They were completely unresponsive and not at all transparent about what was causing the delays. My son is now 3 months old, and they JUST finished (January 2023) - 5 months after starting what should have been a 2-3 month job.  New Dimensions also came to us with ~$15k of additional items they attempted to charge us for throughout the project, threatening to shut the project down if we didn't pay, so we felt like we were trapped. Some of these were for things that were expressly called out in our contract, like some HVAC work and building out a few closets.  Several times, they demanded we pay them early for milestones that had not yet been completed (it is worth noting that the payment milestones are structured in a way so a majority of the cost if front-loaded, meaning we had paid ~80% of the project cost before they had completed even 50% of the work). It was exhausting to constantly be fighting with them every step of the way and caused long delays. When we brought up our dissatisfaction about the delayed timeline and repeated upcharges, some of the employees were downright offensive - literally screaming and yelling at us in a completely unprofessional way. During the project, we had issues with the speed of work, quality of work, speed of sourcing materials, cost of materials, and project management. A few of those included: Speed of work: for a full kitchen renovation, the biggest crew they usually sent was 2 people who (after factoring in breaks) only typically worked 4-5 hours each day - often there was only one person on the job site. There was limited planning for lead times or dependencies, which caused several unnecessary multi-week delays. Quality of work: they made a lot of mistakes during the project that, instead of fixing immediately when pointed out, they tried to convince us were proper, or that we needed to pay more money to fix. For instance, installing a support beam with a gap between the beam and the floor above so the floor above bounced when walking on it, installing the header for the fridge crooked, measuring the width of the island wrong so we now have a hole in the tile floor that the island doesn't cover, designing a cabinet intended to hang pans that isn't tall enough to hang pans, etc... Speed of sourcing: Often the men would arrive at our house and wouldn't have the materials they needed, so they would just stand around not working for the entire day. For the items New Dimensions said they'd source for us, turns out they actually only provided a quote and we then had to place the order. The quote sometimes took weeks of asking for and ultimately caused delays to the project because we could not order the items in a timely manner. Cost of materials (cost of which is passed through to the customer): we had one instance where they bought a small amount of siding for $6,000, which was astronomical. We had them return it and brought in our other, trusted contractor, who purchased the same materials for $2,000. This made us question every other material charge they brought to us, but at this point it was too late to go back through and do an audit. Project management: The 'project manager' they assigned to our project was almost completely absent - he dropped by the job site typically once per week and often didn't know what needed to be done. Frequently, the crew working had no idea what they were supposed to be working on when they arrived. When the project manager came, he rarely wrote anything down and claimed that some of the items were not in his department - we would then have to speak to several other employees at New Dimensions to get them accomplished. They also tried to forbid us from talking to the crew that was working in our house, effectively cutting us off from productive conversations we could have had to move the job forward. Me and my husband ended up taking over most of the project management towards the end.

Just awful. Zero communication, zero follow up. Little to no experience working in my…read moremunicipality which resulted in countless delays and costly resubmissions. Decent design but poor execution and follow through. The newish onsite gc and the office mgr lady were the bright spots in this subpar experience.

Royal Kitchen recently finished a full kitchen remodel for our home and they did an incredible job…read more The project stayed on budget and on time. The team was professional, polite and extremely communicative. Peter Kral in particular was such an asset, he has an incredible attention to detail and suggested such thoughtful touches for our space. It was an expensive project, but one we were happy to make.

Rita, the office administrator is very attentive to our needs. We really like working with her…read more She is very professional, friendly and helpful. We highly recommend this company.

We had an amazing experience with Loti Contracting. Ronan was communicative and responsive from the…read morevery start. We wanted to do a kitchen renovation before moving into our new home and Ronan and team were able to deliver a beautiful result completely on schedule. The crew was thoughtful and diligent and paid incredible attention to detail, and we appreciate all of their hard work. We're so grateful to have found Ronan and Loti contracting and would absolutely work with them again!

We remodeled a bathroom and bedroom that were so old and outdated, and looked for many contractors…read morebefore deciding on Ronan and Loti Contracting. Five stars cannot express how happy we were with the experience - there should be more. From start to finish Ronan and his crew were skilled, professional, and their work is excellent. When we hit snags (which we expected in this older space) he was able to give us reasonable options. And we went with more detailed tiles and the tile work is exquisite. He transformed the bathroom from a place we hated to use into our own personal spa - we had to add a tub and plumbing to the space and he executed our vision perfectly. I cannot tell you how much we love this new space! In addition we updated a bedroom space and installed recessed lighting. Everything came out perfectly. And him and his crew were so professional and got the work done in a timely manner - honestly I could not say enough good things about the experience. I've heard nightmares from friends about experiences and Ronan made this process so easy.

Myself and my Wife As new homeowners were somewhat nervous going forward with any contractor…read more Angela - from the beginning greeted us with a kind integrity- her and her team of professionals treated our home with the respect and kindness as if it was their own- in short - her continued integrity while keeping us feeling safe open line of communication has meant everything- we will always be grateful for her professionalism. Pictures - They built great built in closets with my ikea closets that I already have. I wanted to make one of my bedrooms ceiling higher. And they made it beautiful! We love it so much.

I contracted Hire Her Home Improvement to build a Timber Tech deck and to reroute and upgrade the…read morewiring to the garage. All of the workers were professional, extremely competent, and also extremely nice and easy to work with. They did a terrific job and I will hire them again next year to do the interior of our garage.

I Just Recently Had Mike and Juan Complete an Amazing Bathroom Renovation in My Condo Unit Adding…read morean Enormous Amount of Value and Comfort to My Unit. Exceptionally Quality Work and Service Made it a Pleasure to Have These Guys Work On. My Bathroom.

Heard from contractor, they expressed they were getting over an illness and would contact me later…read morethat day with an estimate and never heard from them again. I hope he is well and it was nothing serious. So I can't say if their work is good or not, but from the look of things, not very reliable or a man of his word, so just as well, I may have dodged a bullet.

I am in awe of how most contractors can treat customers so poorly and still be in business- but the…read morelack of tradesmen allows it. So when I meet someone like Luis, it seems all the more incredible. After being ghosted, gouged, ignored and subjected to amateur work, Yorktown Painting Home Improvement is a d*amned miracle. Luis is polite and professional, called us back and showed up when he said he would for an initial walkthrough. That in and of itself is impressive, given our experience with local contractors. His bid was more than fair (it was half of our highest bid) and his crew was able to start the project quickly. Here's where it seems too good to be true- they showed up every morning early, worked until dark, left the job site neat and organized, and finished the job ahead of schedule. They did Sheetrock installation and repair, a bit of framing and painted walls, ceilings, closet doors and trim for us in our great room and a spare room conversion, and it all looks incredible. The attention to detail is clear, and we still can't believe they did so much so well in such a short period of time. I was blown away by our experience and wouldn't hesitate to recommend Luis. He'll be our first call for any home improvements going forward. Look at the Google reviews- 30 or more, every single one five stars.

Louis and his team did a great job patching and painting some holes on our wood exterior home…read more Great communication. Thorough job. Highly recommend.

Wonderful People. Anthony is very knowledgeable. They even used a top quality Electrical…read moreContractor that they work side by side with and they were spectacular as well [MidwayElectricNY.com]. I cannot wait for the next project!!!!

Excellent job on installing a new bathroom vanity and mirror. Because of my mismeasurement they had…read moreto do additional work to make the mirror installation look seamless. Job accomplished!! I would highly recommend Bliss Maintenance.

Omega took care of our kitchen/dining room renovation last year in Apr/May. We had some issues with…read moreprevious contractors (communication, showing up on time, vague change orders) so we were nervous. These were not problems that we had with Omega. From the beginning, Wayne and Roy showed up on time, were extremely reassuring and reasonable. They we're also patient. John, the project manager and his brother Charlie were on top of everything, managing the subcontractors, making sure all of the details were taken care of. The guys at Zefi Plumbing and TriCat Electric were top of the line as well. Even 5 months later, when we had a concern...they were right on top of it and resolved it right away. I would have posted this review sooner but we've just been really enjoying our new space. It's so well designed and perfect that I'm still amazed that we have that much space in our house. To sum it up, great design, excellent craftsmanship, friendly people, awesome job!! Thanks so much! We can't wait to work with you again!

The Omega team just finished renovating our basement and we couldn't be happier with the result. We…read moretalked to a few different contractors before getting started but always had trouble getting clarity on the project and realistic pricing; Wayne and Roy however were straight shooters from the start. Ultimately, the finished product is great and exactly what we hoped for. They also have a great team - everyone who worked on it was honest with us, communicated with us throughout the project, and really made us feel taken care of from start to finish. We couldn't recommend Omega more highly and would love to work with them again!!