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    Tikal Travel

    5.0 (5 reviews)
    Closed 10:00 am - 4:00 pm

    Services - Tikal Travel

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    3 years ago

    Patricia Duque did a wonderful job in booking my trip to Thailand and she also helped me save money by being direct :)

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    3 years ago

    Great service and very close to my house. I recommend to anyone if they are looking for travel planning.

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    8 years ago

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    Patricia D.

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    4 years ago

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    9 years ago

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    Bueno's Travel

    Bueno's Travel

    1.8(5 reviews)
    1.0 mi

    The question is, What could improve?... EVERYTHING!…read moreCustomer service should be priority, but it definetly isn't. They have no phone etiquette and never return your calls. They change for flight dates without notice and over charge. My elderly parents went to their agency for help as I was out of state and unable to help them myself, but help is not what they received. They are rude and talk over you while trying to ask a question. I would not recommend and deginrtly never using their service ever again.

    We have been purchasing our plane tickets from their agency for more than a decade, and honestly…read morehad never had a problem with them before. Previously I called and spoke to Mario, and gave him specific flights I needed, I went in and paid for them, and days later I noticed that the days were completely different which explained why he offered me a cheaper price than what I had seen on the airline page previously. I had decided to call them and purchase the tickets instead of going through their page because I wanted to make sure everything was right. I called him and he was able to refund me part of the money, since it was his mistake but apparently I need to cover $100 per ticket ($300) which is their fee for the mistake unless they approve a waiver, which it's been a couple of weeks and they still haven't approved. Think it's pretty unfair of his part if I called him with SPECIFIC DAYS and TIMES! And after repeating that specific information continuously, he still managed to book the wrong flights. And he still tells me I'm lucky they refunded me the tickets. I only needed a refund because of his mistake. Will no longer be doing business with them.

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    Tikal Travel - travelservices - Updated May 2026

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