We booked a trip to the Grand Canyon with departure from Santa Ana, CA…read more The Chinese tour guide, Timothy .... ( don't remember his last name) had a pretty bad attitude towards most of the passengers, especially to 2 of the elderly Indian women. He acted as if he was ready to kick them out or leave them behind during the trip. He would not passengers relax or sleep on the bus with His voice more like a father talking to children, and he made use of any opportunities to market his real estate business. Also, I was not sure if he was lying or he did not know, but he claimed that the US government no longer allows passenger buses with luggage's to stop by Hoover Dam, therefore he did not let us stop and visit it. However, our friends told us they took the same trip and had no problem visiting Hoover Dam with their group. Do not take this trip with this company.

Second time we used this travel agency and we are Very happy with their service.Joey Lao was a…read moregreat tour guide,She made sure that we are all comfortable on those 3 days she was with us.Funny and very good on what she does.The only thing that really needs improvement is the Rest Room in their office at Monterey Park, They need to work on this one coz it's really getting a lot of people upset because of the long line.

My friend chose Best Coast Tours for her wine tasting birthday celebration in Temecula this weekend…read moreand we all had a great time! Our driver/tour guide, Joseph, was awesome. He was so friendly, accommodating, and very knowledgeable... and he let us pick the music (extra points)! We were a group of 9 and did the South OC pickup from San Juan Capistrano. The shuttle van fits a total of 14, so we were joined by another couple and pair of sisters, who thankfully, were really cool people, so it wasn't awkward at all. The shuttle van was very comfortable and Joseph provided waters and snacks, but you can also bring your own if you like. We visited 4 wineries in total, tastings and winery tours were included in the ticket price, and most wineries offer a 10-25% discount on bottle purchases through Best Coast Tours as well. You can even order your lunch in advance, not included in the ticket price, to be delivered during your lunch stop on the tour. We chose that option and enjoyed our lunch seated at a table on the grass listening to live music. Everything was so convenient and we really got lucky with the beautiful weather. Overall it was a great experience, I would definitely recommend Best Coast Tours to anyone from SoCal looking to spend a day out in Temecula without any of the stress of planning and coordinating. The ticket price is very reasonable considering everything that's included. Don't hesitate!

Booked them for a Temecula Winery Tour and worked with Joseph planning how I wanted the day to look…read morelike. They have 3 wineries included in the tour which includes tastings at all of them. Our 1st stop was at Danza del Sol because they're the earliest that opens in the valley at 10:30am. Known for their whites, the Estate Sauvignon Blanc was my favorite there. They gave us a production tour before heading off to the next winery. Oak Mountain was everyone's least favorite. Sure, the cave tour was interesting, their charcuterie board was pleasant to the eyes and palate, though sadly, their wines were horrible. Lunch is not included in the package so I was able to choose where to go - Bolero at Europa Village. Reservations were made in advance, thanks, Joseph and he dropped us off there giving us about 1.5 hours before picking us up to continue with our tour next door. Our last stop for the day turned out to be my number one out of all the 3 wineries. Callaway has beautiful grounds, they have a more high end vibe, and the wines were better in quality relatively speaking. I enjoyed their 2019 Winemaker's Reserve Chardonnay, 2018 Wild Yeast Viognier, 2018 Wild Yeast Petite Sirah, and 2018 Wild Yeast Cab Sauv. I only wish we stayed outdoors to soak in the weather and scenery but the tasting was indoors so we hung out at the bar inside. We spent about an hour at each winery and by 3:30pm, we were ready to head back to OC. Joseph was a great guide all in all. While driving, he would tell us bits of interesting information about the wineries, stables, etc. we'd see along the way - very knowledgeable and pleasant to work with. Everyone had a grand time!

We need a car service for about 20 people. Mr. C was professional, respectful, and accommodating…read more What a pleasant experience for my first time renting. Also, with all the places and spaces we put Mr. C through?? He did it all with a great attitude. You couldn't ask for more. His car was immaculate, has great air conditioning, and was comfortable. He has a microphone in it if you want to give a real tour and communicate. Also, he will let you link your music so you can bump whatever you like. We were unable to book him for another time but were so glad that we were finally able to. Thank you for your service. And I'll be referring more clients!

We used Big C's Charter service for our senior leadership trip with 20 high schoolers. This is my…read more3rd year planning this trip and this was the first time we have used Big C's and it was the BEST charter experience we have had. There were 20 high school seniors and 4 chaperones and we were picked up on time in a clean, beautiful bus, with wonderful service. We spent 10 hours going to different stops in LA and everything was perfect, including an ice chest of ice-cold water! We used them again on our trip to the airport a few days later and same experience. Communication was perfect from inquiry about pricing to contracting and during the trip. I booked with Big C because of the wonderful Yelp reviews and am so glad I did. They will definitely be our go-to charter anytime we are in Southern California. Thanks Clarence!

My wife and I wanted to do something different this time in LA. This was it !…read more1. You will see many different tours out there . Most of them are open air . You may think that's what I want . ACTUALLY , the closed windows were great because of the air conditioning! The windows were plenty big enough to see everything and you didn't smell marijuana all day. . 2. We saw everything ! We leaned a lot from our driver and.he knew pretty much everything. 3. The bus was clean and comfortable especially for an all day tour . 4. I thought we had plenty of time at each stop and the stops were perfect IMO. -Santa Monica -Venice Beach -Beverly Hills -Farmers Market -Griffith Park -Hollywood 5. Our driver cared about everyone . One of our stops , a couple ( from another country) was lost . He made contact with them , made sure they were ok BUT did not leave !! We started with everyone and returned with everyone ! 6. It didn't affect us BUT he was bilingual and very good at spanish with his other guests 7. Very important - Our driver/ tour guide was amazing ! His name was John G. Very knowledgeable about everything LA even the history . He knew something about everything . Plants , trees , buildings , where stars lived , gee wiz things, even things about the other guests states they were from . Everything !! Too much too list . He enjoyed his job . We did not have a vibrant bus but that didn't stop his overall enthusiasm and motivation . I hope everyone have him a tip. He earned every bit of it . Always felt safe , he had road detours , that didn't matter , he found a way around !! Our one time in LA after several trips so why not !! This company is top notch. Why this company with so many out there . It was recommended by Universal Studios . Then we researched . Over 7,000 reviews with 4.8 stars out of 5. Thank you John G!!! And thank you A Day in La!! PS. The buses are painted some unique colors for a reason . Huge help with so many different companies !! Tour duration 4+ hr

Truly enjoyed the experience. A great way to spend a day exploring the city. We saw so much and did…read moreso much and now we have a very good idea where we would like to return to explore more. The tour guide was funny and very attentive. Thank you for a wonderful tour!

Steven was very responsive with my numerous inquiries even prior to booking with him and he was…read morealways courteous, professional, and honest. I knew I had to book the bus at least 6 months in advance to make sure I got a great price and that the bus was available. The bus tour was one of our family activities for my 3-day family reunion in late July, consisting of 200 people. About 60 went on the bus tour. My family enjoyed the tour and had phrases of how great Steven and his team were. To top the great service we got, Steven even drove back to hotel that my family was staying in to bring back an iPad which one of my aunts left behind. Now that is beyond customer service! Steven, I thank you for taking great care of my family! I will definitely book again.

Impressive service! Called to get estimates for a company party, and after a few questions, I…read morereceived so much great information AND we determined a double decker wasn't going to serve my needs for this party. This was amazing because the level of time, energy and thoughtfulness I was given went beyond what some vendors provide even customers that wind up using them. LA Double Decker will stay on my list for future outings for sure!

Very cool in every way even for locals and natives of L.A…read more The tours for Destination DTLA are no longer available, but a lot of similar groups have taken it upon themselves to emulate and offer great experiences. We stumbled into two and enjoy our day, but also made our own tour based on DDTLAT. Lot of amazing architecture, art, history, and fun/ From the Spring Arcade to Saint Vincent Court, views from the Westin, eats at Garo's, a stroll near Angel's Flight and loaded more. Your LA Tours seems to have taken over - but they also do tours throughout greater Los Angeles https://www.yourlatours.com/ Parking is easy with several paid lots throughout. If staying at a hotel or closeby you can't go wrong with getting some extra steps in to the start of the tours.

What a fabulous walking tour! I was doing a good friend a favor by taking his friend, who came to…read morevisit from New York, to walk around LA since my friend was working all day. I thought it would be a cool idea to do a walking tour in downtown since it has so much history and great restaurants. We met at the Arcade in the Spring Arcade Building. The tour was about two hours with a mini break at the grand central market. Our tour guide did such a great job at telling the history, of the beautiful buildings and streets around the downtown of LA. This tour was Totally worth it. Thank you Carmen for helping us set up our tour!

Excellent service from beginning to end. The booking process was easy, communication was clear, and…read moreeverything was exactly as promised. The bus arrived on time, was clean and comfortable, and our driver was professional, friendly, and made the entire trip smooth and stress-free. Our group had a wonderful experience, and I wouldn't hesitate to use this company again. Highly recommended!

Amtrak train broke down and all of the passengers need to take buses to are destinations. I believe…read morethe driver's name was Jaun, he was awesome! Great attitude and very helpful. He even made his way around freeway construction and I think a car crash. Very well done. It was a great surprise!

What Fun, we had a Wonderful Time and Enjoyed every moment not wanting our Tour to end…read more Comfortable, Informative & knowledgable, Friendly and Exceeded all our Expectations. I will Book again on my next Visit. Best Tour ever,

From the owner: Our expert tour operators are tasked with showing you Southern California while providing you with…read moreall the comforts and amenities of private sedan services at an economical rate. Convenient hotel pickups are provided at most locations in our comfortable tour buses. Our professional guides fully narrate all of our sightseeing tours. Charter services are available, and reservations are required for all tours.

ALWAYS A GOOD TIME!…read more I recently did the Sunday Funday pub crawl (9/3) that is offered by the Big Red Bus. As always, it was such a great time! Charlie and (I always forget her name) the driver are always so sweet. They make the experience great. I always have a good time! One of the perks is that you can drink while driving from bar to bar. I've rented the bus for a private event before too so don't think it stop at a Sunday Funday! I rented it for my birthday in June and everyone had a great time. I even had my friends and family saying they might rent the bus for their future events. If you're someone who hasn't been on the bus but has been considering it, do it! You won't regret it!

We book the full bus to look at Naples Christmas Lights. All my family and friends had a great time…read moreand made some lasting memories!

Extremely disappointing and unacceptable experience…read more We hired this charter bus company to transport approximately 110 youth soccer players to a soccer camp. We paid $6,524 for the transportation, and the company canceled on us the day before the scheduled trip, leaving our nonprofit organization scrambling at the last minute to find alternative transportation for more than 100 kids. What has made the situation even worse is the lack of communication afterward. We have repeatedly tried contacting Robert, the person we had been dealing with, regarding the money we paid and the cancellation. Instead of addressing the situation directly, our calls have gone unanswered, and when we have called from different numbers, we have reportedly been given different names. This is not how a professional transportation company should conduct business, especially when dealing with a nonprofit organization and the transportation of children. We paid a substantial amount of money in good faith and expected the transportation we contracted and paid for. Canceling one day before the event caused significant stress, additional expenses, and disruption for our organization and the families counting on us. We are asking for accountability and a resolution regarding the $6,524 payment. I strongly recommend that anyone considering this company get everything in writing, confirm the reservation well in advance, and make sure you understand exactly what happens if the company cancels.

Robert was very responsive to all of my questions and concerns. I felt comfortable booking with…read morethem for our group outing. The bus arrived earlier than expected which was wonderful! The driver, Frank, was a very nice gentleman. The day was a success with the multiple stops we had planned. I highly recommend Odyssey bus for any charter needs. They offer very competitive pricing!!