Went recently to renew my tags and I don't know how the dmv is still in business. The experience…read morehere is hands down better than dmv people are much friendlier and extremely helpful. Tiera was in the front and her smile and friendly welcoming tone made my day. She checked me in and helped me gave me the forms I needed to fill out while I waited to be called just a pleasure to deal with. Thank goodness for AAA they make life easier.

Went and got a quote for car insurance. Kept getting different prices. Each time the price kept…read moregoing higher and higher. I finally signed agreement and behold, another price change. It seems as though they are very inadequate in training.

Thank you finally dumating na balikbayan box ko for my brother! It was delivered on time as…read morepromised. Box was in good shape and nothing was missing or broken! Will definitely use them again! Salamat!

I was disappointed this time my box was picked by Eduardo last Nov. 28, 2025 and the office told me…read moreit will arrive to be exact 2 mons. So i told my siblings already it is coming by end of January 2026. Unfortunately Myka called me last Monday 1/5/26 that it will arrive this coming April yet. Why only this time she called to let me know???? That U.S. Custom is having a random check up, it is irresponsibility on the part of ALAS to inform me very late. I just hope the lapses will be fixed sooner.

We booked a trip to the Grand Canyon with departure from Santa Ana, CA…read more The Chinese tour guide, Timothy .... ( don't remember his last name) had a pretty bad attitude towards most of the passengers, especially to 2 of the elderly Indian women. He acted as if he was ready to kick them out or leave them behind during the trip. He would not passengers relax or sleep on the bus with His voice more like a father talking to children, and he made use of any opportunities to market his real estate business. Also, I was not sure if he was lying or he did not know, but he claimed that the US government no longer allows passenger buses with luggage's to stop by Hoover Dam, therefore he did not let us stop and visit it. However, our friends told us they took the same trip and had no problem visiting Hoover Dam with their group. Do not take this trip with this company.

Second time we used this travel agency and we are Very happy with their service.Joey Lao was a…read moregreat tour guide,She made sure that we are all comfortable on those 3 days she was with us.Funny and very good on what she does.The only thing that really needs improvement is the Rest Room in their office at Monterey Park, They need to work on this one coz it's really getting a lot of people upset because of the long line.

Belated but much deserved FANTASTIC review for CTA and especially Justin Dolan. He put together a…read morevery thoughtful trip to Peru, Galápagos and Panama for me in April. I was bit nervous as I hadn't travelled by myself in a while, but he really listened to me and put together the perfect combo of group expeditions and solo time. I didn't need to worry about a thing. I feel truely so lucky and will never forget it! Also, the Pocket Travel app was super easy to use.

No option for less than 1 star. This experience has been less than one star. We were repeatedly…read moreprovided the wrong information on the airline seating and check in process and left to fend for ourselves to try to fix it. They still cannot admit they gave us the wrong information. And now it's too late to fix it. I would have been better off making the travel plans on my own. I do not recommend this company

I needed a plane ticket for my flight to Tokyo with a stop in SF but saw that the flight had some…read morerestrictions and could not be booked online. I wouldn't usually go to a travel agency for an airline ticket but decided to give this place a shot since I pass by this location frequently. With the help of Mrs. Bae I was able to book the flight I needed at a more than reasonable price. She arranged seating for me and had the itinerary emailed to me right away once the flight was booked. Very fast and efficient experience. Thank you!

Horrible customer service. During a phone conversation, Suzan raised her voice and hung up on me…read more Very disrespectful!

This travel agency is terrible, cheating customers on purpose…read more Suspended their business on purpose with thousands unrefund tour fare into their own Pocket!

WORST company ever. Never book through this company!!! They have horrible customer service, their…read moreidea of dealing with a customer is to put them on hold until the customer decides to give up and hang up. Their prices are no better than any travel website, they lie about giving you correct information, and they are extremely rude, talk about a winning combination. If you were hoping to work with a travel agent to have some personal service vs. using any travel website, don't bother. Bottom line, they suck as travel agents, you are better off working with chimpanzees just hitting computer keys with bananas. If I could give them negative stars, I would.

Ashish always provides the best service and pricing. Very courteous and responsive in returning…read morecalls.

Finally a travel agency with exemplary customer service. Ashish went over and beyond to assist me…read morewith my ticket and went beyond the exemplary norms of customer service. Very prompt, very courteous and always returns calls very promptly and furthermore even follows up after transaction is complete Great job Ashish. Keep up the superb service

Terrible, untrustworthy, and deceitful! They may tell you what you want to hear but will fail you…read more They overlooked important details and essential needs for our trip then argued about fixing it or refused to make it right. They provide little to no information which leads to confusion on the trip and then do not help you when you need it, leaving you stuck somewhere else to fend for yourself. They charge far more than reasonable; when factoring the cost of their services (which was not worth it) and the actual costs of the travel, they charged significantly more than what other travel agencies would charge. Despite attempting to work with Bharat Bhakta (manager/owner), or any of his many subcontractors, they failed to make it right.

This will not be my favorite tours & travel agency, due to lack of coordination in their entire…read moreteam, not providing pricing per request and not being transparent, before booking. Watch out for the additional costs for lack of their research, not confirming price and several requests before they release final itenary, after cashing. Not a happy customer.

What.....A......Vacation!!!!! Have you wondered who would…read moreuse a travel agent when you can just go online and compare prices yourself? As did I, until now. Being the naive American that I am, had no idea what parts of the world to travel to other then the basic Hawaii / Cabo vacation. This is where Christine came in clutch..... she suggested alternative spots that were slightly less often traveled but still on the hit list of places one wants to travel. My friends and I decided on Colombia and Brazil and she set up the rest. Hassle free vacation, tours and hiking spots a short bus ride away, seamless transitions from planes to a quaint boutique hotels close enough to the action; but just far enough to be able to get that relaxing feel you want once the alcohol throttled day is winding down. She did this all with our less than stellar input and pieced together an unforgettable trip. We (a bunch of guys) would have definitely not taken into account the details and perfect locations that Christine knew about and was able to book for a rate less then we would have got. I can't commend her enough for her work and ability to read between the lines and send us on an absolutely astounding trip!

Book your trip with Christine! She was super helpful!! Me & my fiancé went on a trip to Barbados,…read moreeverything was booked through her. One of our favorite trips hands down. We were so impressed, we booked our honeymoon in Hawaii for this upcoming October. Thank you Christine for your help!!

My friend chose Best Coast Tours for her wine tasting birthday celebration in Temecula this weekend…read moreand we all had a great time! Our driver/tour guide, Joseph, was awesome. He was so friendly, accommodating, and very knowledgeable... and he let us pick the music (extra points)! We were a group of 9 and did the South OC pickup from San Juan Capistrano. The shuttle van fits a total of 14, so we were joined by another couple and pair of sisters, who thankfully, were really cool people, so it wasn't awkward at all. The shuttle van was very comfortable and Joseph provided waters and snacks, but you can also bring your own if you like. We visited 4 wineries in total, tastings and winery tours were included in the ticket price, and most wineries offer a 10-25% discount on bottle purchases through Best Coast Tours as well. You can even order your lunch in advance, not included in the ticket price, to be delivered during your lunch stop on the tour. We chose that option and enjoyed our lunch seated at a table on the grass listening to live music. Everything was so convenient and we really got lucky with the beautiful weather. Overall it was a great experience, I would definitely recommend Best Coast Tours to anyone from SoCal looking to spend a day out in Temecula without any of the stress of planning and coordinating. The ticket price is very reasonable considering everything that's included. Don't hesitate!

Booked them for a Temecula Winery Tour and worked with Joseph planning how I wanted the day to look…read morelike. They have 3 wineries included in the tour which includes tastings at all of them. Our 1st stop was at Danza del Sol because they're the earliest that opens in the valley at 10:30am. Known for their whites, the Estate Sauvignon Blanc was my favorite there. They gave us a production tour before heading off to the next winery. Oak Mountain was everyone's least favorite. Sure, the cave tour was interesting, their charcuterie board was pleasant to the eyes and palate, though sadly, their wines were horrible. Lunch is not included in the package so I was able to choose where to go - Bolero at Europa Village. Reservations were made in advance, thanks, Joseph and he dropped us off there giving us about 1.5 hours before picking us up to continue with our tour next door. Our last stop for the day turned out to be my number one out of all the 3 wineries. Callaway has beautiful grounds, they have a more high end vibe, and the wines were better in quality relatively speaking. I enjoyed their 2019 Winemaker's Reserve Chardonnay, 2018 Wild Yeast Viognier, 2018 Wild Yeast Petite Sirah, and 2018 Wild Yeast Cab Sauv. I only wish we stayed outdoors to soak in the weather and scenery but the tasting was indoors so we hung out at the bar inside. We spent about an hour at each winery and by 3:30pm, we were ready to head back to OC. Joseph was a great guide all in all. While driving, he would tell us bits of interesting information about the wineries, stables, etc. we'd see along the way - very knowledgeable and pleasant to work with. Everyone had a grand time!