I just didn't love this place. I felt like the groomer (she was red headed with an accent) and I…read moredidn't really connect on how I wanted my dog to look, and the groom she came out with was decent. But choppy. It seems a lot of people enjoy this place, which is great. Just wasn't the place for us.

I don't know if the ownership just changed however whatever change did happen. It was really…read morewonderful. I think it was a new partnership. The partnership is beyond impressive. The two staff who I think co-own paw spa now are really wonderful with the dogs and they're incredibly kind and soft handed. Their energy is just so beautiful & trustworthy. Before one of my dogs used to cry when I would take her there. However, after this most recent change in stewardship, my dog does not cry whatsoever she tail wags. She came back so happy! All three of my dogs came back stunningly fresh clean, happy bright eyed and bushy tailed and I feel very fortunate that they are so kind, accommodating thoughtful. They are expeditious with the work I think they do 4 hands working at one time. So that they can subject the pup to as little fussing with as possible. While just as much if not more attention to detail. Every hair is tended to. No exaggeration. If there's any fees unplanned that require discussion, they will call you during the grooming session and actually ask you. Hey we noticed this or that would you like us to XY or Z? And the extra associated cost will be this for Y and this for Z. How transparent in their pricing and reasonable accommodation is really refreshing. Particularly in a business you don't want to feel taking advantage of its great to have the trust and to feel respected, and you feel your animals are in superior hands. I also noticed these grooms have been the most long lasting work of cleanliness and just a complete change in the nature of the coat in a way that it's so much healthier and less shedding all over the house. The dogs are so much cleaner so much happier for the dogs that required a little bit of dematting due to their thick coats, they those two were a little puffy and adorably blown out the first two days. If you have heavy coated dogs like mine (Pekingese), you need to bring your dogs here. Have them de matted. And bathed etc. They will come home poofy. That's a great sign. Then just wait. Let the hair sit and settle. Your jaw will drop to the floor. The hair is perfect and remains that way. For months. Having the experience of groomed dogs now I realize a groomed dog should leave looking floofy and a little moppet on day one, two and three. If they've truly been cleaned and their hair has been properly groomed. Because then day 4 it's perfect and it's that way for months to come. Not just a week of looking nice. I learned so much from seeing the differences. They just look like they got touched by the hand of light and beauty and love. And as if they were groomed fresh today. So that's the difference. Before their partnership, my dogs looked great for about 5 days. At a week they were dirty again. Or seemed so. Now when we pick them up it's they look floofy and preciously clean and every hair tended. Then after the floof sets oh my word what perfect hair and skin they've had since. The thing I also noticed about these new talented partners whose work is worth every CENT. Don't go anywhere else. Even though I don't like to give out my favorite secret places. This is truly my favorite secret. And I'm sharing because this is life changing work. If you want your dog to be clean for 2 months+ per groom, go here. If you're tired of weekly or biweekly grooming. And want a groom that lasts go here. You'll believe it when you see it.

Definitely worth the wait. Amy did an absolutely amazing job- kind, attentive, and professional. My…read morebaby is happy, glowing, and clearly so well cared for. Having a groomer you can truly trust is priceless. I'm a loyal customer for life and can't thank you enough. THANK YOU, AMY!

I just LOVE Pennys! Everyone that works there is so nice, I love the self wash stations. My dog…read moreloves it. I've tried to take him to other self washes and they stress him out but at Pennys he is relaxed loves the employees and dogs. It's very reasonable definitely worth $16 (because I bring my own shampoo) but they do have all the tools and shampoos if you need them. It's always clean and I just love this place!

We called for a last minute bathing appointment yesterday, and they were kind enough to squeeze my…read more4-month old pup, Maui, in. It was our first time in, and they were friendly on the phone and friendly when we came in. The environment was welcoming and felt like a grooming party in there with all the pups! Drea (coincidentally also my name--meant to be!) bathed Maui, and by the end, they were pals. Maui was following her around until we came to pick him up, which made me feel great about dropping him off for the first time. Maui was happy, clean, and very floofy! Definitely will be coming back here!

Great service and nice staff. Grooming a Shiba Inu is not an easy job, but they nailed it…read morebeautifully. We have been bringing our dog here for almost 6 years.

They did an amazing grooming for our dog. Probably tried and been thru so many groomers and this…read moreis probably the best one we've have selected! He came back content and perfectly coiffed! Thank you guys! Looking forward to bringing him back for his next appointment!

Had such a great experience here! Kelsey was super responsive and helped me book an appointment…read morequickly with great availability. They did an amazing job with my French bulldog Teddy--especially for his first grooming! He got a bath and fluff and came out looking so clean and happy. Definitely coming back!

Very responsive. Took great care of our two larger dogs who were in desperate need of grooming…read more They were returned smelling great and happy to be clean (at least we were!).

YOT Pet Luxuries is awesome I had my second treatment with them on clipping my cat claws and all…read morethree of my cats were much better with Tiffany and she is wonderful with my cats I would recommend this place for any cat owner that needs their cat claws clipped because she comes to your home and she's awesome

10/10 Esther was amazing and had excellent customer service, way nicer than Penny's! Odie doesn't…read morelike being in a kennel, so that was a good bonus. She went above and beyond! Thank you!

I've waited a couple of weeks to write this because I don't want to hurt a small business but I…read moredon't feel right not sharing. Our dog escaped from this groomer within less than an hour of being there with no collar on. They notified me by texting me, no phone call and then called my husband. Supposedly the owner was looking for him but was in Irvine at the time. I don't know if any of the staff went after him because I didn't see anyone or hear or anyone going after him. They did not call animal control, my husband and the people that found him did. The owner was apologetic but was this is not something that should ever happen when you are trusting someone with your dog. I want to make sure other people are aware because this experience was traumatizing. He made it all the way down the street to the library by the time we found him because good samaritans corralled him into the library. We're grateful he's okay but things could've have been much worse. Bottom line this should've never happened.

We've had multiple great experiences with Healthy Spot Costa Mesa. Mariana, Christian, and Miranda…read moreare all amazing and truly treat Sunday like their own. They've even been able to fit her in last minute sometimes, which I really appreciate. She always comes out of her appointments on time, beautifully groomed, and so happy. It gives me so much peace of mind knowing she's in such good hands.

We love Healthy Spot in Costa Mesa. We are welcomed every time, and the staff is knowledgeable,…read morepatient, and friendly. They offer samples, nutritious tasty dog foods, treats, and supplements. If you are unsure about a specific item, they'll offer you samples for your dog to try out and always give little treats in the store. They also offer grooming and day care. Definitely my go to pet store for my furbaby.

Ruff Haus Grooming is THE BEST! The best grooming spot in all of Orange County…read more Like most dog owners, we used to go to the local groomer down the street and after a few experiences, we'd go looking for another one. Then go look for another one. Then go back to the first one. And alternate between the 4 nearest depending on our schedule and how they were doing and etc. After explaining my frustration to my fellow dog owner friends, we were highly recommended to check out Ruff Haus Grooming and we are so glad we did because we finally found a grooming home for our little fur baby! From the minute our fur baby arrived, the owners were so very nice, warm, and patient. Our baby is not the most "friendly dog" especially to strangers especially when he knows we are at the Vet or at a groomer but Ruff Haus Grooming team was so loving, he eventually let his guard down. The best part? It's like that TV show Cheers! They remember us, remember our baby, and remember how we like his cut, and etc. America was built on hard working small family businesses like this and I'm so very happy for them. He was groomed so well my wife asked the groomer if he could cut my hair LOL! I usually talk to the groomer (Kevin) who is the master groomer who is amazingly gifted at what he does. Very straight to the point peronsality which i love. I don't have time for small chat: I'm usually in a rush to drop off the dog so I can go play golf or pickleball! My wife is the one that schedules everything and takes our baby to grooming and usually talks to the lady who I believe is the wife: she's the very friendly and outgoing person who my wife usually interacts with. As reasonably priced as you'll find in the industry and for dollar for dollar, this is as good as it gets around here. We drive 35 minutes each way and it's worth every dollar and minute!

Ruff Haus Grooming is AMAZING!…read more We brought our dog, Mochi in for her very first grooming, and we could not be happier with the entire experience. From the moment she arrived, the team was gentle, patient, and so loving toward her. First grooming experiences can leave a lasting impression--good or bad--and we are so grateful that Mochi's was nothing but positive, calm, and joyful. Not only did she enjoy her time there, but the grooming work itself was absolutely beautiful. She came out looking adorable, clean, and perfectly styled--far beyond our expectations for a first visit! Thank you, Ruff Haus, for treating our Mochi with such care and for giving her a wonderful introduction to grooming. We're thrilled to say she'll be a regular and very happy client from here on out!

Dave came to train our pup, Hanky who had serious issues with anxiety, aggression, and resource…read moreguarding. Dave was compassionate, informative, and incredibly helpful. He took time to get to know our family and tailor Hank's training to his personality and needs. He is incredibly knowledgeable and we have seen a huge improvement in our dog's behavior. Hanky is happier and now we know how to support him in order to avoid aggression. We also started taking both of our dogs to EveryDog Daycamp and it has been amazing to have a safe place where our dogs can play with other pups without me worrying something might happen to them. I can't recommend Dave and EveryDog enough!

I was visiting from Southern California and stopped in the store just to use the bathroom. Such a…read morecute store! The worker was so warm and friendly. So many unique items. They had a good selection of MLB neckerchiefs that easily attached thru his collar that I ended up buying a Dodger one for my dog.

Booked a pool day here and it was so fun! They have two people in the pool to help with the dogs…read more I've never seen our dogs has such a blast

I feel they neglected my puppy. The camera was always shut off when I was out of town trying to…read morefind him on the camera view. I had to call them to see if my puppy was okay. He did love the doggy daycare but when I picked him up from Bone Adventure Boarding where he stayed two nights on Sunday evening my dog was very ill. He got two ear infections, paws red itchy, and bloody. He seemed traumatized and very ill. I took him to the vet and they had put him on antibiotics, they gave him steroids and allergy shots and it's still 16 days after and his paws are not healed and my puppy is getting worse and lots and lots of vet bills. It is worth it to pay for a dog sitter.