Love shopping here! Monika is awesome and gives honest feedback when you ask about any try ons,…read morethank you great selection of clothes, shoes, belts, bags, jewelry, and more. Appreciate the price point and being able to give clothes a second life!

From the owner: Leather, Locally Crafted, Partnerships, Recycled and Redesigned Pieces, Trade-Ins, Vintage, Women's…read moreFashion Products: Accessories, Blouses, Designer Finds, Dresses, Gifts, Handmade Gifts, Holiday Items, Jeans, Men's Clothing, Outerwear, Pants, Plus-Size Clothing, Shoes, Shorts, Skirts, Store Merch, Sweaters, Tops, Women's Clothing Brands 3.1 phillip lim, adam lippes, agave nectar, alembika, alexandre birman, anatomie, ann taylor loft, artelier-nicole miller, bailey 44, banana republic, bcbg maxazria, beth bowley, black orchid, brighton, cannisse, carlisle, carolina de cunto, coach, cole haan, cop.copine, cordelia, cp shades, crea concept, diane von furstenberg, donald pliner, dooney & bourke, dzhavael couture, eileen fisher, frye, furla, furs of distinction, ganni, gap, gershon bram, goldsign, hanii y, high, hobo, hudson, itemz, joe’s, joseph ribkoff, js collections, kate spade, lafayette 148, lavia, levi strauss & co., levi’s made & crafted, lillie alexander, love five, l’agence, m magaschini, malo, monrow, moulinette soeurs-anthropologie, nat by natalie martin, nic + zoe, paige, parker, paul smith, pedro garcia Services: Online Ordering, Private Events.

The salesman was very nice, efficient and made excellent recommendations. A great variety of…read moreclothing to choose from.

I went into the store expecting to buy a suit. Granted, my circumstances were fairly difficult,…read morebut not impossible. As I tell my salespeople, every sales call is an opportunity to excel! Unfortunately the salesperson, who happened to be a woman, looked for reasons not to take the sale rather than the aforementioned. I have never had a salesperson talk me out as a sale before. Having said that, the other salesman was will to work with me, but she talked us both out of it. Needless to say, I probably won't be recommending anyone to purchase a suit from this location.

I ordered a 7 piece furniture set, Kensington, which came in a timely manner, all pieces complete &…read moreperfect; except the Riverside Furniture has their product made in Viet Nam, and it's made with Manufactured wood, not hardwood. The veneer covering it also looks faux wood. It had a terribly strong odor of formaldehyde on top of the drawers especially. It made my very ill. I tried to wait it out like they tell you to, but upon more sleuthing online, I decided to return the entire set. I had no choice, I was getting sick inhaling the VOCs. I contacted Riverside Furniture who sent a text saying they would contact me, they did not. Macy's however, was very good about it, but I remove two stars for having the merchandise. The customer service will recommend waiting up to 2 yrs for the smell to go away, I would not do that. I had coughing and lung issues from it. A customer service rep, Gabriel, helped me schedule the return and the men who came to return the set were just as pleasant & helpful as the ones who delivered it; they even wore shoe covers. It is a shame the Riverside Furniture Company isn't acknowledging this issue with furniture their brand is on. I had to sleep on my sofa or out of my apartment waiting to get these items out of my home. I was ill throughout the 2 weeks I had to wait for the return delivery men. The set was made in 10/24, so it had plenty of time to cure for VOC fumes. I'd be super cautious about buying anything from the Riverside company.

My daughter and I have driven 3 hours, one way, to come to this Macy's for prom dresses for this…read moreyear and last. Prom was last night and the dress bag (just a long garbage bag basically) got ripped. I happen to be in Appleton and my daughter asked if I could pick up 2 dress bags so she could pack away the 2 dresses. I spoke with a manager who wouldn't give me any bags. I told her we bought both dresses from her store. She said no. Then I thought maybe she thinks I mean a nicer zipper bag, so I explained. She still said no. I asked if I could pay for 2 bags. Nope. She was not friendly and I was shocked at the lack of customer service. I walked down to Windsor (a different store with prom dresses) and asked if I could buy 2 bags. She asked if I meant a nice bag or just the plastic ones. I told her plastic. She said I'll just give them to you abs was very nice! I told her about Macy's and she was equally shocked. I've worked in retail for years, and would never dream of treating a customer like this.

New checkout situation with all checkouts on 1 side of the store is horrible and very slow and not…read moreefficient. Not convenient at all during holidays and busy times. Wait in lines to check out and returns. sometimes 30-40 people in line at a time. Often check out lines are al the way back to shoe dept.

The billing has come into question when they switched from Kohls card. Have not used since change…read moreand screwing up my credit.

The variety is great if you can afford to shop there. $85 for one polo shirt is ridiculous I don't…read morecare if it's plus sized or not its still just fabric not gold. I guess that's what happens when you're the only Big and Tall store in the area, you can gouge your customers because they're forced to shop there unless they just want to walk around in garbage bags.

omg. we took out the suit we bought for my nieces wedding. we didnt check out the pants when we…read moregot them. the length was too long. hubby tried the pants on just now and they were never frickin hemmed. wedding is tomorrow!!!! we paid alot of money for this suite. we are both just sick about it.

I did an online order for a St Nicholas square Ferris wheel and they gave me the display model I'm…read moresure after not making sure it was in working order! I had to call twice and was put on hold for a minimum of 20 min. This is not the only issue I have with this company they don't have enough people ever working to even have people on the sales floor and even when it's not the "Happiest time of the year" they still do not have enough staff!

Would go here again but the customer service was horrible. A worker there name Maddie was very…read morerude.

Great store with friendly and helpful employees. They have gone beyond for me many times!read more

Easily my favorite store at the mall, and my preferred outdoor clothing outfitter. But not just…read morebecause of the amazing products. Assistant manager Stacy went above and beyond to help me with an issue. I had a tear in my brand new ecotherm parka(an accident by me). Being an expensive big purchase for me, I was pretty upset. I sat on the Eddie Bauer customer service line for literally hours, unable to reach anyone with the crazy holiday calls. I decided to try the store to see if they'd be able to help. Stacy was so helpful and immediately empathetic. She could tell I was upset and stressed, and threw out a few options that I had to remedy the situation. I wasn't expecting such a great outcome!!!! Obviously I wanted this jacket to last 10 years, and I was already amazed at how warm it was. I'm also a dog walker and outside a lot, and it has endured the coldest of the cold and soooo many dog nails from dogs jumping. Stacy restored my faith in outdoor retailers and I couldn't be happier. Shoutout to Stacy!!!!!!!