Legacy Internet rocks! We live in a so called "dead zone"…read more Not anymore! We had satellite internet with Viasat,NIGHTMARE! Horrible! Never worked. They out source they customer service Dept. To India! Fast install, locally owned company. Fast internet, easy fast streaming on fire stick! HAPPY, HAPPY!

Started off working GREAT, so great that I recommended it to two others who soon got internet…read morethrough legacy isp as well. After about 5 months it all went downhill, consistent internet spikes was paying for 15mbp down and 3mbp up. On a good day I was getting anything from 6-9 down and 1.4 up. On most days it could be anything From 2-5 down and anything below 1 up. This has been a constant problem for the last 6 months and they still can't fix the problem. I've also managed to call their tier 1 tech support, who then agrees that their is a problem with my speeds, and then says it's a tier 2 tech's problem. They then go on to tell me that I will get a call back from a tier 2 tech after and never Do! It's happened 3 TIMES! Really frustrating. They also don't know why I keep dropping connection every 5-15 mins. Update: they tried telling me it may be my router so they've had me straight wired to my pc for the past two days and still the same LMAO. (Picture for proof)

I have been using this colocation company for 18 years that sold out to vergent, and within 1 month…read morethey charge $240 for power to a 2U server, that was originally quoted for $85 a month for 2U server colocation, and there was no notification that was being done, or even documentation to sign to indicated that it would be going from $85 for 2U colocation space to $352 for 2U colocation space. I'll never do business with them. I tried to call and investigate what caused the increased and never received a call back or even an email of the increase. BAD, BAD customer service.

This is an amazing company...staffed with bright, hard-working engineers. Occasionally, service…read morewas interrupted, but that is the nature of the beast with internet and data connectivity. I've had such problems at home with Verizon and AT&T, but these folks always responded and ensured we got up and running quickly. I'm a little surprised by the other commenter who waited a whole day and then felt he didn't have to honor a contract he signed...something seems a little fishy there...

When u place an order 4 their services, dish makes a big deal about how u qualify 4 an install at…read moreNO COST 2 u only 4 the installer 2 tell u 2 pay 4 some cords yet still lie about associated charges. He lied about the price of the jupiter cords. He didnt tell me y the overall price was higher. Cords were higher than quoted. I was charged additionally 4 organizing wires! How is that not part of the install?! The picture quality isnt HD, they r having contract disputes over local channels, and not every channel or app is included with the highest package!

I have been a customer of Dish Network for about 15 yrs. At first, their customer service was…read moreexceptional, and was always American techs who were easy to understand and very capable. And if you did have a problem, Dish was always responsive and willing to adjust my bill if I had problems. Also, when rates increased, as they did regularly, the CS people would work with you to find a plan that was affordable. All of that has changed. Actually getting thru the mindless questions from an AI generated app, to speak with a human is quite the challenge! And when you finally Do get a person, they are in India I believe, and sometimes difficult to understand and impossible to get your questions asked because the conversations are scripted and if you don't follow their script, you get nothing. Today my service was cut off because I had an outstanding balance. Paid it via phone and was told service back on in 15 minutes. Four hours later I turn on the TV and nothing. Restarted the whole system, but still no picture or sound. After being on the phone for an hour, I finally got a signal but no Guide to see what's on! Tech had me plugging and unplugging everything, and generally trouble shooting for an hour! All in all, I would say Dish Network is definitely not the company it once was. their prices are high and go up continuously, the customer service needs to be completely revamped, and moved back to the US, and if they want to stay in business, they had better take a hard look at exactly what they are providing for $130 per month, that we can't get somewhere else!!

Excellent Customer Service! A1 Rated. From what others have said please Read the fine print on your…read moreservice agreement during time of installation and ask questions if there is something you don't understand. Problems like hidden fees are not hidden at all as it is clearly mentioned in their agreement about the payment processing @ $3 per payment monthly. Which can be simply avoided if checks are mail directly or sent digitally from your bank. By the way most bank offer free digital checking at no cost and is a great way to save on processing fees at most places that have recurring payment. Thanks Again to the Lovely Lady's in the Office and to their Awesome Field Technicians! Will keep using them for many years to come.

We just signed up for service and have been treated very well and with prompt service. If there is…read morea problem with anything, I feel that they would go above and beyond to make it right. It's really nice to have truly great internet. Waxahachie, Texas