The parking situation is dicey other than that I have never had an issue. Parking stinks and they…read morecharged me $65 for a comforter cleaning other than that no complaints

I brought in a photography backdrop that had long fold creases from the factory. $28 later and it…read morelooks exactly the same as when I brought it in. I washed it before bringing it in, so they recommended only a press. I specifically said, "I need help getting these fold lines out". Friendly staff, waste of money

New to town and we found our cleaners! My dress shirts come back immaculate every time. In fact…read morethey salvaged, what I thought, was a very stained white dress shirt. It came back looking new!! Great friendly and personable service from them, too! Always smiling.

I took a suit jacket into them for dry cleaning it had cat hair all over it and the woman charged…read moreme 18 dollars for the cleaning and said I could pick it up on Monday. I picked it up and got home and took the plastic off and there was the same cat hair on it. Never do business with them again!

Moore Cleaners has been a valued member of my team for years. They are quick, often emailing me…read morethat my clothes are ready before the originally stated pickup date. They are problem solvers with multiple specialist partners available to fix whatever you've got going on. Kathy has gotten me turned around quickly multiple times. I highly recommend Moore Cleaners!

I dropped off two special occasion dresses at Moore's, both dry clean only viscose gowns. I dropped…read morethem on a Tuesday morning and they were ready by Friday afternoon. Both came back clean and pressed which cost $37 total.

Custom Fashion Tailoring & Cleaners does an amazing job! Their alterations are precise, and my suit…read morefits perfectly now. Dry cleaning is top-notch--clothes come back fresh and well-pressed. Friendly staff and great service. Highly recommend!

Just recently found this place and have had dry cleaning and tailoring done there. The service is…read moreamazing and they are very friendly!

Outside of the convenience of having pick up and drop off which you pay for in their prices, I am…read morenot sure that I can trust their dry cleaning services as they damaged one of my shirts. They were originally very responsive when it came to picking up or dropping off my items but after collecting payment, I noticed the damage and brought it to their attention but they've since gone radio silent. I would not trust them with any designer or higher end piece of clothing. I do not recommend.

Amazing and quick dry cleaners. Turned in about 10 individual pieces and it was about $50. It was a…read moremix of suit jackets, paints, and button up shirts. I dropped it off Wednesday and picked up the following Tuesday, that Monday was Labor Day so they were closed for the weekend. Definitely will drop off here in the future.

Lovely working with Fluff and Fold Laundry! Their communication and support was fantastic, always…read morehelpful and quick. Prices are very reasonable and my wedding dress looks beautiful and I'm thankful it will be in good condition years from now when I'm able to pass it down. Thanks to the whole team at Fluff and Fold!

I am so surprised with their expensive service Not my old…read moredry cleaning service .. too expensive.. $6 to clean T-shirt $7-9.50 to clean jeans $32 to wash and fold few T-shirts and three jeans Dry cleaning in California is cheaper than Dry cleaning in Golden Colorado What's going on Colorado

Affordable, consistent, very clean. The owner is always so sweet and helpful. Type of place that…read moreadds to a neighborhood and makes it feel like home. I left a couple things in the dryer by accident and they held them for me till I can come get them later that day :) thank you!

CUSTOMERS BEWARE! I've never experienced such a frustrating situation and expensive. I've wasted…read moreover $50 here and had a problem every time. The first time both of the large machines left my clothes in a pool of water smelling like mildew so I had to wash them again and use the dryer much more than normal. I told staff who said I would be refunded for this incident. I went to another laundromat with the same machines that were in working condition and smelled fine then used the dryers here. I made the mistake last night of taking my stuff back here to the washers. In doing so the same thing happened my stuff was left smelling like piss and mildew and in a pool of water. I think it's part of a shady business idea to make your clothes wetter so you have to spend more money on the dryer. I went to my car to grab yet bake her $6 in quarters and upon returning they locked the doors earlier than advertised so my stuff sat inside overnight gathering mil dew and I couldn't access it. I called the next morning brought up the first incident and how I was told I would be refunded which all the sudden was taken back. In addition to the incident last night I was told I could have a free load! Why would I want to use these stinky problematic washers ever again!? Anyways I was talked down to very condescending as if I've never used a laundromat before. This place stinks and their largest most expensive washers do not work and will make your stuff wetter so you have to spend more money drying. I was told the first time I out too little in the washers then too much but yet got the same result!? Terrible customer service, very dirty and you'll be approached by homeless people asking for quarters. If you have any kind of problem you won't be refunded and you'll be treated like an idiot but more importantly your clothes will smell worst coming out then they did going in. So I've been using Laundromats for over a decade consistently I'm well equipped on how to use these machines.

This place is wonderful! I had a very badly stained viscose/cotton blend rug which was pretty much…read morehopeless. And they did wonders on it... To boot they picked it up and dropped it off which was very awesome of them because it's a rather big and heavy rug.

ago Critical: Professionalism, Quality…read moreIf I could leave zero stars I would. When I first did research on this business they had fair ratings. So I decided to bring in my vintage leather jacket back from the early 1970's. When I walked in I confirmed with the store owner (male) if they cleaned leather and he stated yes. When I went to pick up the jacket they did not have it ready, even though the ticket said it would be. So I told them I would pick it up on Monday due to my work schedule not coinciding with their business hours. I was able to pick the jacket up today (Tuesday 9/22/2020 due to the store being closed on Monday). The first thing the business owner says is he that he ruined my jacket. He confessed to repeatedly washing it over and over again until it shrunk beyond repair, ripping out the lining of my jacket, along with discoloration throughout the leather on my jacket, the leather is no longer even supple but hard and brittle in certain areas. When I asked him why he had not informed sooner given he that he had plenty of time he had no explanation (other than being cowardly). When I asked what he would do to fix the situation, he only offered me my money back and $50 credit. This jacket was $300 back in the 1970's and refused to even consider paying me adequately for the damage that was done. This jacket is no longer made and due to his bad business he wouldn't even make appropriate reparations. Then he tried to blame the jacket for why it shrunk, claiming it was too old to be properly cleaned. I know if the tables were turned he would be demanding that and then some for the damages that were done to his items. I am so disappointed by the severe lack of customer service. What is worse is he never actually even apologized. DO NOT TAKE YOUR CLOTHING HERE! The male business owner does not honor or care about your items!

I've been going here intermittently since 2018 and found them to meet my expectations every single…read moretime. Kim is transparent with her prices and although alterations can be spendy, I'm never disappointed with the results. She's friendly and her dog is a welcomed greeter. I have been very happy with all my interactions here and appreciate this small business in the Wash Park area.

It seems the majority of negative reviews must be from previous ownership, because the new owner…read moreKim does amazing work. Kim has done both dry cleaning and alterations for me that are high quality, fast and affordable! Ignore the negative reviews, and stop by for your alterations and dry cleaning!!!

My experience with erols was very positive. I needed a bridesmaid dress altered a week before the…read morewedding. I went in, tried it on, they pinned what needed fixed. They were able to do it within a week without a rush fee. For a quick turnaround the price was reasonable! The staff were very nice and helpful. Picked it up and they wanted me to try it on to make sure I was happy! Would recommend!

I recently took a $2K couture evening gown to Orhan for fit alterations (it was too big) and a…read moreredesign of one element of the dress. The fit alterations need revision as the top half of the gown does not fit and feels twisted on my body. The problems are: a. The center of the bodice is no longer in the center, clearly evident due to the sheer illusion panel in the front (see photo). b. The waist was taken in too much so it is tight and causing puckering at the back waist and the zipper is misshapen (see photo). c. The skirt of the gown has puckering (that I have experienced in the past caused by the lining not being adjusted correctly when the dress was shortened). Orhan said he left room in the waist that could be let out to fit, and he thought this would also correct the problem of the off-center bodice. He denied that the puckering in the skirt had anything to do with the lining and took great offense to my blaming the puckering on his workmanship. He said there is no puckering. The puckering all the way down the diagonal front seam is obvious (see photo). He agreed that he would address problems a. and b. at no further charge as I already spent $650 for the original alterations. In the same sentence he also offered to refund my money. Then he threw out a zinger...he said "I think you have had a problem with us from the beginning". I wasn't sure if he was accusing me of ethnic racism or something else. I told him of my long history with Erol and Feliz before the business was sold to him and his partner, and he said that Erol and Feliz were good business people but horrible tailors, and that he was the excellent tailor. He repeated "you have had a problem with us from the beginning". My husband spoke up this time because I have been unfailingly polite to him and everyone in his shop. I did want him to fix the dress so it was wearable but after him going down this path I decided to take the refund and leave. When someone claims to be "the best", "an expert", "tradition of quality", holds considerable experience in dress alteration services", and charges the prices they do, they should expect to be accountable when there is a substandard outcome, especially when working on such an expensive garment. I took photos and measurements of the altered dress because the naked eye doesn't always see everything, and this seemed to offend him too, but it helped me understand why the dress felt twisted. He should have been embarrassed by the work product, not angry at me. I do not know if the gown can be fixed. The two shoulders are no longer the same width. The left front bodice is not the same length as the right front bodice when measuring shoulder seam to waist seam. Same problem in the back of the bodice which clearly does not have a level horizontal waist seam anymore (see photo).