I called the shop 5 minutes before my arrival and they were able to fit me in for an emissions…read moreinspection close to closing. Ali provided a quick service and I had a good conversation with him while he completed the inspection. Service only cost $18.50. Stellar service. No complaints.

Failed me because he said my Ram truck needed to run longer, I went to this guy 3 separate times…read more He told me to drive it more each time. Horrible experience

My go to repair shop, great staff, work cost what they said it would cost and it was on time…read more Excellent quality.

I have been coming here for a while now. These guys are…read moregreat!! They are honest. They will have your vehicle fixed the right way. Mechanical or body work. These guys have done both for me. They communicate every step of the way. I will not go anywhere else. 10/10

Best service I've experienced so far. Took my truck to multiple places no one could get the ac…read moreworking right, brought my truck here and he got it working in a short amount of time. Would totally recommend!!

I was ver impressed by the quality of their work and by the great customer service. Anna was the…read moreservice advisor and she was very knowledgeable and professional. Overall a great experience.

Worst job ever! We had two cars damaged by the April 2023…read moreHailstorm. We had to bring in each car over 7 times each because they couldn't get the job done right. They broke an interior panel and replaced it. In January, I tried using my rear defogger and thought it was not working. I went to Hyundai for service work and found out Classic never reconnected the defroster. They also found the panel that Classic replaced was broken on the inside. Took over two months for them to finally reimburse me and order a new panel. I had to call a lawyer for guidance and call corporate for them to finally take action. They also damaged my head liner and had to replace it. I called corporate and the regional manager was to contact me, which he never did. On the second car, they also damaged the head liner and had to replace it. They also couldn't install the sunroof trim correctly after several tries and ended up having to outsource it. They kept installing new ones with major creases. They also installed an exterior trim incorrectly and it flew off while we were driving. They had to reimburse us for that also because we had Mazda take care it since we didn't trust them to do it right anymore. I would recommend using a totally different shop and wouldn't trust them with a box of Legos. Do not use if you care about your car!

very professional courtesy comfortable waiting room all my questions were answered I. Reference…read moreto my car thank you

What a a horrifically bad service department. I brought my car in for an oil change at 5:39pm when…read morethe stated hours of operation for the service department are until 7pm. They said the mechanic would not take me because he's done at 6pm. They did not offer to make a future appointment, did not apologize, and could not look more annoyed when I asked if you're open until 7pm why could you not take a car. They said they're only open until 7 "waiting around for people to take their cars". I'm pretty sure they took me as a customer so they could make the sale of my car (5 months ago) when I walked in later in the evening. This is beyond upsetting and I'm beyond upset and could not feel less valued as a customer.

Luck would have it that my daughter needed an oil change on Christmas Eve and we happened into Auto…read moreService Express because "the other place" was closed for the holiday. This place took really good care of my daughter. They walked her through the recommended oil for her car and pulled up the carfax and told her other issues she may need looking into. My daughter complained that there was a rattling noise and the service tech found the problem- a loose heat shield and fixed it. In and out in 15 minutes even with the added repair. Nice work!

I had been needing my state inspection done for a while and I saw Auto Service Express as I was on…read moremy way to the gym. I pulled in and I didn't wait more than 30 seconds for someone to come out and help me. I was out within 10 minutes and AJ even put air in my tires for me and made sure I was good on everything before I left. Thanks so much for the great experience!

Excellent service. While it took time for me to narrow down what I wanted, I drove off with exactly…read morewhat I needed. No pressure sales by the owner who was very flexible with schedule (I had to make several stops in). Wouldn't hesitate to be a repeat customer any day!

I recommend this location 10000%. The service here has been a huge turn around from what I…read moreexperienced at the other location that is 1 mile from my house. I am driving 35 mins to just go to this one over throne that is 1 mile from my house because how great the service is here. This location has been very helpful. Juwan is very attentive and I appreciate the care, professionalism you take in the service

We just purchased our first ever Mercedes, a brand new 2026 Mercedes GLE 53 Coupe, from Sewell…read moreMercedes-Benz of West Houston and the experience exceeded every expectation we had. This review is specifically for our salesman, Donovan Stiner, because without him, we truly would have just looked and left. Donovan has only been with Sewell for a couple of months, but you would never know it. From the moment we met him, he was humble, polite, attentive, and genuinely interested in understanding what we wanted. He did not push anything on us. Instead, he started by asking the right questions. What we liked, what we needed, what we were open to, and what our timeline looked like. We were very clear that we were only there to look and were planning to buy next December once our Audi S5 warranty expired. What stood out most was how natural and enjoyable the entire process felt. Donovan walked us through every option, explained features clearly, and never rushed us. Despite being new, his knowledge and confidence would make you assume he had been there for years. We even discovered a few features together while exploring the vehicles, which made the experience fun and memorable rather than transactional. Seeing how genuinely excited he was alongside us made a six figure purchase feel special instead of stressful. Because of Donovan, we ended up purchasing that day. He represented us extremely well, worked hard to make sure we got a great deal, and helped us find a vehicle we absolutely love. We are beyond happy with our new Mercedes and the experience we had. If you are even remotely considering a Mercedes, ask for Donovan Stiner. Sewell already has an incredible reputation, but Donovan elevated the experience even further. We could not recommend him more highly.