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    Ameri Flight School

    4.3 (6 reviews)
    Closed 9:00 am - 7:00 pm

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    Harvey & Rihn Aviation

    Harvey & Rihn Aviation

    3.0(2 reviews)
    14.7 mi

    I've been flying with Harvey & Rihn for over10 years and have completed multiple biannual flight…read morereviews, along with many enjoyable flights. Over that time, I built a strong relationship with the school and truly valued the experience. However, over the past period, I began noticing a shift in the environment. I've recently experienced unprofessional behavior from staff, including an instructor, Frank Davis, who used inappropriate language and cursed at me during a ground session. Additionally, a new office manager became overly intrusive regarding my flight times, creating unnecessary friction. There were also administrative issues that raised serious concerns. When I returned from a recent flight, the staff member on duty did not close out my receipt and told me I would be contacted the next day to handle a $95 fuel reimbursement. As a result, I was never given a receipt by them. Instead of resolving it, the office manager later contacted me asking me to pay again. I provided proof of the original $469.80 charge posted to my credit card and even had a representative from my bank confirm the payment directly with them. Despite this, I was then told that without a receipt from them, they would not reimburse the fuel--even though they never provided that receipt and they had the fuel receipt showing I paid out of pocket. To be clear: they failed to provide documentation, then used that same missing documentation as the reason to deny reimbursement for a legitimate expense. At that point, it felt like an attempt to keep my $95 reimbursement, which is extremely concerning and, frankly, unacceptable. My most recent in-person interaction ultimately confirmed that things have changed. On this occasion, I departed later than planned and communicated that I would be returning later than my scheduled time. Before leaving, I confirmed with a staff member that someone would still be present when I returned, and I was assured they would. When I got back, the owner, Debbie, was on the phone and clearly upset that I had exceeded my scheduled time. I fully understand the importance of scheduling and take responsibility for the delay. However, when I apologized, I was told, "Pay the rental and get the hell out of here." At 51 years old, and after years as a loyal customer, I found this level of disrespect shocking and completely unacceptable. Mistakes happen, but professionalism and basic courtesy should never be compromised--especially with long-standing clients. It's truly disappointing to end a relationship with a place I once genuinely enjoyed. However, based on these repeated experiences, I've made the decision not to return. If you're considering flying here, I would strongly encourage you to carefully evaluate how customer interactions are handled. My recent experiences reflect a level of service that has become rude, dismissive, and unprofessional. I cannot recommend any longer based on how this situation was handled

    I tested for my Commercial UAS and was pleasantly greeted by Shelby in the office. Her awesome…read moreattitude set my mind at ease before the exam. Explained the process and was very thorough. If you ever need to take an FAA exam. Give them a try!

    Ameri Flight School - flightinstruction - Updated May 2026

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