They ran a special last Thanksgiving offering a helicopter hog hunt for $1695. My friend and I each ponied up the $1695 and planned on an awesome hog hunting trip within the next year... Not so much. Apparently, they've had some major logistical problems and are not honoring the hunts anymore. I have tried over 40 times to get in touch with them, with only a blanket email stating that they are having difficulty and that they will coordinate refunds someday to everyone that has purchased with them. Someday. I have not heard from anyone at their company yet, and am still out $1,695. Hopefully, I will get my refund eventually. Doesn't sound like I'm the only person in this situations either (Obviously I'm not, my buddy was screwed too). So, if you are thinking of booking a cool hog hunt like we were... BUYER BEWARE! read more

Groupon offered this again, so I purchased again for my friend as a gift. This time he was able to schedule, and Groupon gave us a refund for the first one we purchased. Check in process went smooth, they allowed observers to stay for the classroom part, and we were able to take pictures and video of the flight. It turned out to be one of the best Christmas gifts I have given. It is just too bad the owner (retired military who seems to have a chip on his shoulder) made the first experience so bad. read more

My girlfriend bought me a voucher for a 20min flight for Christmas in 2012 which was valid for 1 year. In September 2013 i commenced to try and book my flight. It was scheduled a total of 5 times, all of which were cancelled on the day or close to the day. Their excuse was "Unscheduled aircraft maintenance" every single time! I have been trying to contact them since my last cancelled flight on Valentines day Feb 14th 2014. I have sent emails and tried to call almost daily with no replies and no call back. Thanks for the Christmas present! These people are completely unprofessional! All i want is for my girlfriend to be issued a refund! read more

Signed up for Helicopter Hog Hunting for 5 people, paid the full $10,000+- up front. Thought it would be a great activity for some of our customers. Scheduled the hunt about 6 months ahead of time to make sure we could get all of our travel plans solidified. Since we were flying in from out of state wanted to make sure we wouldn't have any issues with flights and hotels. So we arrive in Houston with three of our clients (who have taken 2 days PTO) to our first day of Safety Training. Walk in the hanger and see what is suppose to be our helicopter in about 6 different pieces with a mechanic working on it. I'm thinking to my self, this does not look like a helicopter that is ready to fly today. We do our classroom safety training, then when it's time to do our helicopter portion of the training they say, we have a little icy rain today so we are going to cancel our helicopter portion of the training today... They tell us to go back to our hotels and a we can plan for tomorrow. We go to bed that night and get a call from Vertex early the next morning saying, it's clearing up but we are going to postpone our hunt one more day. So the 5 of us decide (since we have already purchase flights out to Houston, taken PTO, paid for the hotel), to extend our trip another day and make the most of it. So we sit around one more day and go to sleep again looking forward to finally getting up in the air to hunt some hogs. Low and behold we get a text message from Vertex aviation the next morning at 5am that says due to "unscheduled maintenance of the helicopter" were going to have to cancel the Helicopter Hunt and Schedule another time. So now all the sudden what was a weather concern just flipped to a maintenance concern. I honestly feel they never intended to take us up in the helicopter. After that we had to reschedule our flights again to return home, with out ever hunting. Was an absolute nightmare for us and our clients. Since then, I've tried to contact them repeatedly and never get a response. Learn from our $15,000 (includes our flights and hotel) mistake, sounds cool but don't waster your time. read more

Was given a Groupon as a gift for this vender (Vertex Aviation). Just like others have posted I was rescheduled many times then finally stopped hearing from them. I tried calling back and left around 20 messages but never heard back from them. I recently tried calling back again (281-616-5095) and now it is disconnected. Hopefully Groupon will refund my friends money. read more

I and 7 of my friends made the trip from PA to Houston to hunt pigs with these guys. 5 days after we were supposed to have training the owner, Mike Morgan told us he did not have any helicopters and could not fulfill his part of the prepaid hunt. He refused to refund any of our hunt fees or expenses. I believe Mr Morgan knew he would not have any helos before we left PA. This guy is a bum. read more

We bought two Groupons with Vertex last Christmas and we had an amazing experience! Their staff was very accomodating, their heliopter was immaculate, and their instructor (I think her name was Becky) was fantastic! We just bought two more this Christmas, and we look forward to flying with them again! read more

I purchased a gift certificate for my Husband. I paid $1700.00 and they closed and I never received a refund!!! I tried to get in touch with them several times. I even phoned the BBB and the State of Texas and still haven't gotten any monies back! read more

I booked a hunt with these guys on August 26,2013. I paid $4155.00 in full for myself and a client for a two hour hunt plus video on February 9th. Two days before the hunt they called and had to reschedule "due to aircraft maintenance issues". When I tried to reschedule he told me it would have to be in late May at best. We both work seasonal jobs and summer is our peak season so we wanted to book for this February and now I can't reach him. My client is out his airline fees due to a short cancellation notice and I am out $600.00 in fuel and 20 hours of driving. Now I see these negative reviews. Seems like we are screwed too. I'm not giving up and will still try contacting him. This has been nothing but a nightmare. I would never recommend Vertex Aviation to anyone except Al-Qaida. At least I know they would miss their flight! read more

I signed up and paid for a hunt with 6 of us from Arizona. Total price $8000.00. We showed up and the helicopter was down for maintenance. Not only are we out the money for the hunt, but the $5000.00 in airline, hotel, and rental car expenses. The Owner Mike promised to reimburse us but claimed his employee ripped him off and could not return our money for 60 days. That was back in March. Needless to say we are out $13,000. Sounds like we should pool our experience and funds to go after this guy legally. If Vertex cannot deliver they should have never continued to sell a product. At what point does this become fraud and a criminal action. I would rather see him in jail than get my money back. read more

Its really crazy to see so much aviation potential wasted! I saw them lease a Hughes 300C Helicopter and a Hughes 500E. They flew approximately 700 hours on the piston helicopter and 68 hours on the turbine helicopter. They never made there payments but pocketed the revenue money. The maintenance was being complied with however the mechanics were not being paid. The trick was he would find something wrong with your work and say Im going to the FAA on you! Any public person can do that however the attorney Fees were not worth the hassle to prove the false accusations! So most mechanics just said forget it and walked. Soon he ran out of mechanics or the word was out. He actually had helicopters inbound to his business as others were being repossessed. Cool huh! I saw a red helicopter and then a white helicopter and soon the red one had white parts and vice versa. I was a Repo man on two of them! We had to pay the mechanics off that worked on the helicopters to get everything Square. What more can can I say? read more