This business is consistently excellent, in customer service, packing, shipping, and in the quality…read moreof the prints. They are so easy to work with, and easily ship direct to my clients. And living in the San Francisco Bay Area, I can't find a prices as reasonable for giclees as these offered by Picture Salon. Also, their website is VERY user-friendly. There's no hidden costs, you won't be bombarded by annoying e-blasts from them. You can store images on their site, order backing boards, sleeves, etc. Say you place an order and you entered an incorrect address, simply email them or call them, and you should get a call-back with in a day. No "frequently asked questions" 7 levels to Hell BS to crawl through to get an answer or to resolve a problem. Also, order from them and you can proudly tell your customers the art was designed and made in the good old USA!

I absolutely adore these guys. I am a returning customer. Print quality, responsiveness, shipping…read morespeed, and fair pricing all exceed my expectations every time. They also accommodated a small request and didn't charge extra as another printer had when nickle and diming me. I wish I could keep Print Salon all to myself, but need to spread the good word too! Will 100% return as a customer.

I was amazed by this organization…read more The hard cover books they printed/bound for me were beautiful. Every interaction I had with the organization, whether on technical issues, cost or schedule, exceeded my expectations. I can not recommend them enough.

The Grimm team did a great job with my order. I requested a custom-bound leather book be made so…read morethat I could hide a ring in it to propose to my now fiancee. The book itself is beautiful and worth every penny. I will say that the process for ordering the book was not very streamlined. There is a lot of nuance that goes into ordering and making a custom book and it is difficult to convey that. If Grimm could create a more streamlined method for reviewing available options and placing an order, that would be excellent. However, upon calling Grimm they made every effort to assist me with my exact needs. Excellent customer service.

I have been doing business with Marc and his employees for some time now. Their prices are very…read morefair and the service is outstanding! They have a great sense of humor and will help you work out problems with your business or personal printing needs in the most caring and efficient way possible. I highly recommend Insti-Prints!

While I back up online and offsite due to a complicated failure I was without a complete image of…read morenearly 6TB data back to 1992. Gillware and their team are true professionals. Did an online intake, received a phone call Christmas Eve morning to confirm everything. Great updates and proposal before providing a method of payment. By 30 Dec my replacement drive with 99.999% of the recovered data was in the way back to me. Do know if they needed clean rooms or the level of effort needed or the time required. Just know they took a inop drive and got the data off. Just like an lawyer, dentist, pilot or doctor sometimes you pay for experience and in my opinion it was worth for 30 years worth of files. While I hope to never need their services again, they are the only ones I would trust my digital footprint too. While not inexpensive you are paying for their knowledge and experience. If is was so simple and fast then you could do it yourself or maybe hire the "neighborhood geek" or you could pay the experts to professionally recover your important data. While my choice may not be the best for everyone glad I paid Gillware to do it. However, we will be installing a RAID 5 NAS as part of our new 3-2-1 back up plan.

Take it from a software engineer, you'll wanna read this review before you go with this company…read more You are about to invest hundreds or thousands of dollars in your repair, its worth your time to spend a few minutes reading this review. I have included email quotes from the company in my review too Summary: Gillware is very good at what they do, but they will take as much of your money as possible even if its an easy fix. I ended up paying them over $550 plus $28 shipping for a 20 minute fix, and I didn't get all the files I expected. The good: -They uploaded the recovered files to their website so I could preview the file NAMES (this does not mean you can open / download the files) before purchase, which was very valuable to me. It was nice seeing exactly what files were recovered before I put my money down -They are protective of your data once they recover it: once they ship your recovered data back to you on an external hard drive, they keep a backup on site in case it gets lost in the mail or if you need to access their backup -They are responsive and reasonable to deal with. The website is fast and easy to use The bad: The file previewer is misleading, to say the least: For me, it showed that there were 5155 photos recovered (.jpg, .png, etc.). I was very excited to hear that they recovered that many of my personal photos, but when I got the drive back, there were really only 900 personal photos that I took with my camera which were recovered. The rest of the 5155 quoted photos were SYSTEM RELATED PHOTOS. What this means is they are images that you don't care about, images that came with your software, operating system, or applications, icons, etc. I recommend you don't let the file previewer fool you, and realize that there are a TON of system generated files (which show up as images: .jpg, .png formats) which will be recovered. When I spent my money, I thought I was getting 5155 photos, or about $0.10 per photo which was worth it to me. When I found out that 4000+ of those photos were system generated, this was slightly annoying. The worst part of this is that Gillware did not warn me about this at all before taking my money. They should have cautioned me saying: "hey, even though it says 5155 photos were recovered, most of those are system generated photos / items that you probably don't care about". But they didn't and the website doesn't warn me of this trap either Once Gillware finished recovering my data, I asked them what was wrong with the drive. I was surprised to find out what a simple fix this was for them. All they had to do was move some of the harddrive heads and reinstall the firmware on the harddrive. Here is what they said: "During the evaluation the engineers have determined that the firmware on the drive (the brain on how the drive works) had died and we had essentially replaced/repaired the firmware to ensure that the drive knew was it was doing. From there we had also released the read/write heads that were stuck to ensure that we can read the data off of your drive successfully." "Some cases are easier for our engineers to complete the recovery during the evaluation process rather than sending it back into the lab for further work if the customer decides to proceed. Essentially we are taking a gamble that you will agree to move forward with purchasing your data by working on it ahead of time. This route saves us and customers on wait time." In english, this means that it took them less than 1 hour to recover my data, and the drive didn't even need professional LAB work to be repaired. They charged me $550 plus $28 shipping for the recovery operation. Meaning, I paid them $550 per hour, and they didn't even need to send the drive to the lab. That is RIDICULOUS! They don't need $550 / hour for non-lab work. And I honestly don't even think it took them 1 hour to fix my drive. Most likely 20 minutes, if that I know that $550 is cheap for data recovery, but if its only a 20 minute repair, you would think that they would provide a discount.

It's small blink and you miss it on park street. I needed my new lease copied. The lady came out…read morein seconds. She took it back. In 3 minutes we were done. The cost was 5.50 for about a 20 page double sided lease. It was done perfectly and flawless. Recemended

Needed 200 colored brochures in a short time and Amy was excellent to work with. Friendly,…read moreinformative, great price, provided what I asked for with a smile. Would love to deal with more businesses like this!

Excellent customer service! Was able to order easily. Then I made a mistake in my order and the…read moreservice representative was friendly, understanding, and willing to fix my mistake without issues. Awesome.

The best corporate apparel supplier in Madison! In depth knowledge of products and appealing looks…read more They have all the tools for a successful company apparel program. Including web stores to place orders and they can provide stocking services too. It's worth the call. The produce everything locally and their artwork and embroidery is top-notch.

This review is long overdue! I've worked with this team for 18+ years and depend on them for the…read morelion's share of our marketing collateral. They do it all. They handle all of our catalog printing as well as bulk mailings. They handle everything from creative promotional pieces to award-winning backdrops for trade fairs. This team takes everything a step further and reaches even higher - you won't ever be disappointed in the final result. Caroline Kasprzak Gressco, Ltd.

I've never had a bad experience working with Suttle Straus. They make our project visions into…read moredeliverables. Suttle has always been timely and easy to communicate with. Plus their creativity is unmatched - myself and our clients alike are always blown away by the final product(s). Whether it's a flyer or direct mailer - Suttle is my go-to for printing and design needs.

Greetings! Today I…read morewant to share with you and celebrate one of my favorite small businesses: PrinterTechs. For over twenty-five years PrinterTechs served as my go-to for all things HP LaserJet related. Jeff and his team run an exceptional shop...incredible value, quality products, and spectacular customer support. They have a niche expertise that is nothing short of impressive and you get a lot of bang for the buck. I am Chicago-based and they are "just down the road" in Madison, WI, yet they seem like they're right in the neighborhood! If you ever need laser printer stuff, PrinterTechs is the place and Jeff is the guy to call! Until next time...tk

These folks are outstanding. When I decided to scrap my printer after a replacement part didn't…read moresolve my problem (there were more problems that needed solving, as it turned out), I returned the part they'd sent me (along with the old part for exchange) rather than have it go to waste. They refunded the cost of the part, less a restocking fee, even though I hadn't asked for or expected a refund.