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    Thunder & Lightning Services

    3.7 (47 reviews)
    Open Open 24 hours

    Services - Thunder & Lightning Services

    Damage restoration

    Mold remediation

    Thunder & Lightning Services Photos

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    Water issues were identified & "fixed". Their work and overall performance translates as, "Looks good from far, but it's far from good."
    Lisa G.

    Just an update to inform anyone who would like to know about the follow through of this company, Thunder & Lightning and it's owner, Charlie Balan. It's disappointing to be that person who exposes negative information, but after processing & still finding myself emotionally charged from the aftermath of this company, I feel it's warranted to alert others on the damage this company & Mr. Balan has left in their wake. In the beginning, everything seemed to be going great, and Charlie reassured me all of our plans to upgrade, would go smoothly. He even suggested some ideas for future plans to upgrade, after the initial treatment phase was completed. I naively trusted the guarantee Mr. Balan offered, to assist me in acquiring some extra funds. I'm here to say, don't be fooled by his over-the-top antics. Truth be told, I had to learn the hard way, when his company essentially disappeared right before the job was to be completed. I was patient & figured there was a reason for these delays, and I had to make assumptions for their sudden departure. I then received no updates from Thunder & Lightning, and every time I tried to reach out to Mr. Balan, he either ignored my calls or would claim to be on the phone; but I never received a call back, zero contact, and no explanation, or follow through to make good on the agreement he made with me. Instead he disappeared into the shadows like the shady individual he is, leaving unfinished business, financial hardship, and cut corners anyway possible, instead of providing quality service with honor & integrity. I started off with the highest hopes & the best expectations, and unfortunately I was taken advantage of & left with no explanation, and a hefty bill in my name. Some helpful advice: Always make honest claims when dealing with decisions that will affect the livelihood of your family, home, & children. The short gain, does not justify the long term effects from poor & untruthful actions. I own my poor choice in allowing Mr. Balan to shatter my trust, but you better believe I will share my experience with anyone that may fall victim to companies such as this.... He will selfishly & greedily take what gain & profit he can get from you, your place, and your insurance... and then literally leave you out to dry. Ironically, I guess that's why they specialize in water restoration right? To Saturate & leave you dry! Beware he has no remorse.

    After photos of my bathroom as left by Thunder and Lightning in the middle of our restoration project.

    This is a rather long and painful story to tell and the review is regarding both Thunder and Lightning and Instant Plumbing. As such, I've copied and pasted a similar review for both. A picture is also worth a thousand words, so please do see my lovely stud bathroom that I was left with by Thunder and Lightning after they promised full restorations. Do not walk and RUN from these shady companies - Instant Plumbing and Thunder and Lightning Restoration! We purchased a property in Lake Arrowhead. The first week of ownership, we discovered a plumbing leak in our main floor bathroom. We contacted our home warranty and they dispatched the Instant Plumbing provider that covered this area. They located the leak and told us the fix was simple however the issue was access - they cannot access the area without pulling out the shower/bathtub combo and that's not covered by the home warranty. They suggested we engage our home insurance company and mentioned they have a full-service sister restoration company who would be able to do this very quickly (seeing as we literally just took possession of the home) and "not to worry, they would work with us on the insurance deductible" and take care of the full process to restore the bathroom in full working order. Ultimately, we needed this to be resolved ASAP and they mentioned there would need to be coordination between the restoration and actual repair so we were in good hands using them since they could coordinate. We opened the insurance claim and their "sister" restoration company, Thunder and Lightning, came out and discovered water damage in the floor and walls of the bathroom. Suddenly our quick issue escalated quickly. Daniel from Thunder and Lightning was incredibly responsive at that point, checking in almost daily. Then they discovered lead and asbestos. Abatement was needed and completed. After nearly 15K in bills to our insurance company for our 5' x 8' bathroom, we were left with a bathroom ripped to studs. The water leak was now accessible - but no one showed up. Thunder and Lightning DISAPPEARED and left our entire bathroom GUTTED to studs, along with the bathroom/closet shared wall on our lower level. They placed all our bathroom stuff - wood vanity, wood framed mirror, toilet, shower doors, OUTSIDE on the porch - right before a summer rain/thunderstorm event. They literally stopped answering our calls, returning texts, we were calling their main office number and could NEVER get in touch with anyone after over a week of effort. RUN from this company!!!

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    9 years ago

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    6 years ago

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    Charlie B.

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    Page 2 of 2

    Ask the Community - Thunder & Lightning Services

    Review Highlights - Thunder & Lightning Services

    Within the hour Travis Dunn, Thunder and Lighting, was on the phone with my home insurance adjuster.

    Mentioned in 9 reviews

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    I had such a great experience. From the moment Joey came to assess everything him and his team were…read moreincredibly kind, professional, and transparent about what needed to be done. What really stood out is that his team may be small, but they are so efficient. While other companies were quoting me timelines of weeks, they came in and handled everything in just one day and did it thoroughly. No corners cut, no rushing, just really solid work. They also left the space unbelievably clean, which I appreciated so much. You wouldn't even know there had been an issue to begin with. I'd 100% recommend going with MPB Restorations and Services. Reliable, hardworking, and genuinely care about doing a good job.

    We had a leak in our roof from the rain that caused mold damage in our ceiling. We initially…read morecontacted another mold company who immediately told us to file a claim with our insurance company. They quoted us a number so high that we were suspicious that they were trying to take advantage of our insurance, and kept fear mongering additional services. We ended up contacting Elite Home Inspection to take a look at the damage, and they referred us to Joe at MPB for mold remediation. Upon meeting Joe, I felt so much more at ease compared to the other mold company we met. He was very responsive and reassured me that it was an easy and quick job. His pricing was also more in line with what we were expecting, and confirmed to us that the other company was trying to rip us off and scare us. Joe and his team worked quickly to get the job done thoroughly and efficiently. They were also very careful to keep any mess contained within the work area, and did an amazing job cleaning up afterwards. You wouldn't even know any mold happened after they finished! I highly recommend MPB for their customer service, pricing, and quality of work, and would definitely hire them again if we ever needed this service.

    Platinum Dry - Platinum dry does it all mitigation to repairing the home back to normal.

    Platinum Dry

    (14 reviews)

    I just want to take the time to write a review about Bud with Platinum Dry, because he truly…read morechanged everything for me. We had a major leak this past year that the owner neglected to address correctly. I expressed my concerns multiple times about moisture and possible mold, but I was dismissed. Months later, I became very sick and couldn't shake the feeling that something in the home was contributing to it. Out of desperation, we called Bud and he showed up the same day. He immediately confirmed an additional leak we didn't even know about, and found 100% moisture in the walls of my bedroom. The relief I felt finally getting answers was indescribable. That confirmation meant everything. When we had to leave that rental in an emergency and move into a new place, Bud came out again that very day to check the new home. He alleviated my fears and verified that the house was clean. Mold illness is real absolutely real and it can completely change your life. I needed to write this review because I'm beyond grateful for Bud's integrity, responsiveness, and the way he dropped everything to help when I truly needed it. I'm also incredibly thankful he validated what I already suspected, when people around me thought I was being dramatic or neurotic. I wasn't I was educated, researching, and listening to my body. And Bud confirmed all of it. I'm on the mend now, but if you suspect moisture or mold, please call this company. They are honest, knowledgeable, and genuinely care about the people they help.

    I wouldnt recommend this company, waisted my time. I had an appointment with this companh set for…read more8am. Compant was a no show, no call.

    Inland Restoration - Mitigation work and drying out all the affected areas

    Inland Restoration

    (101 reviews)

    In reply to Juan's comment.. Inland restoration told me they would take whatever the insurance…read morepaid.... When the insurance didn't want to pay, why did I end up paying money out of my own pocket? I never signed any paper work... Looking back I'm ok with what I paid because I had pity for Juan and the cheap labor workers he uses for his job. I don't have ill feelings towards inland restoration and I wish Juan the best of luck...

    Highly Recommend Inland Restoration!…read more I was referred to Inland Restoration by a friend after my washing machine leaked and caused water damage to my wood laminate floors. From start to finish, the experience was smooth, professional, and stress-free. Juan, the owner, came out the very next day to assess the damage. He took his time to thoroughly inspect everything, explained the situation in detail, and by that evening, he had a clear and fair quote ready for me. I really appreciated how transparent and responsive he was throughout the entire process. We scheduled the work in two parts--first the downstairs, then the stairs and upstairs. The job involved removing the damaged laminate and old carpet, and replacing everything with luxury premium vinyl. Juan's team showed up on time, carefully moved all my furniture and belongings, and got right to work. They kept me abreast of the work and schedule along the way. They cleaned up every night and meticulous with their work. Along the way, they discovered some issues from previous installations--an uneven kitchen floor and a bedroom floor that didn't meet the walls properly. Instead of just covering it up, they took the time to fix the problems before installing the new flooring. The result is absolutely beautiful and feels like a huge upgrade from what was there before. Juan and his crew were professional, detail-oriented, and truly went above and beyond. I couldn't be happier with the results and would recommend Inland Restoration to anyone in need of quality restoration or flooring work. Thank you again for a job well done!

    Thunder & Lightning Services - damagerestoration - Updated May 2026

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