Me and my son went to Red Lobster for the Lobster Fest. I ordered a lobster tail sirloin steak with…read morebaked potato & rice. My son had chicken fingers, fries & apple juice. I asked for the steak to be medium rare, not too pink inside. I would say around 3:40ish our food arrived. My steak was too pink for me. So, I asked for it to be cooked well done. The waitress said to me "You asked for it medium rare". "I know I asked for it medium rare but, can you cook it well done?" "If it's cooked well done. There will be no pink inside & you asked for medium rare". Taken aback. I said "I know i will not have any pink. I just want the steak well done". She got a manager. The manager too replied in the same condescending manner "If it's cooked well done. Then it won't be medium rare. There will be no pink inside & you asked for medium rare". "I understand. I do not understand what the problem is! All I want is the steak cook well done. Forget about the pink. Why can't you just cook the steak well done. What is the problem"? Again, you asked for medium rare & it has pink inside. Cooking it well done. Leaves no pink. Sure, I lost it. "Why are you acting as if I do not understand? Why can't the steak be cooked well done?" The manager wanted to keep arguing with me. I am now very pissed off. Lost for words. Here I am me and my son are out enjoying our day and this is what we receive!!!! Mistreatment. Over a steak that could have just been taken back to the kitchen and cooked well done!!!!!!!! I just want to get out of there. So, I started yelling. At this point the manager and waitress condescending attitude (waitress smiling as if I am getting what I deserved) push me over the edge. I was then told to leave. I would only be paying for my sons' meal. Here you want to charge me for my son meal and he only ate two fries. Plate still full of food. My food sitting on the table barely touched. I mean the table full of food. At the register. I asked the manager for his name and number to Corporate. While waiting for the price of my sons' meal. I am still venting too myself. How I cannot understand what the issue was. I did not ask for anything in place of the steak. I just wanted my steak cooked well done. I no longer wanted it medium rare, and I am being treated as if I am stupid. OF COURSE I AM UPSET!!!! What was the issue?!?!?!?!?!!! Times are this hard that an establishment is telling the customer what they order and implying "Since you order this. I am going to educate you on what a steak or anything looks like. How it's cooked and you should not be asking for anything differently". This is perspective on the situation. With the manager & waitress condescending attitude and the waitress smiling as if "Yeah tell her". Business this BAD should GO OUT OF BUSINESS. I am very disappointed with the whole outcome and all I wanted was for the steak to be cooked well done. To be kicked out of a restaurant and hear my son say, "He is a mean man". For the manager not to give me his name. Tell me I am being disruptive. Point to the bar area. That is completely empty!!!! No one is the area of the front door. Educating me what medium rare and well done is. As if I was just born yesterday. Is out Outrageous. I have never been treated as if I was so stupid in my is an understatement and I have had my share of stupidity from others!!! This experience is over the top!!!! Then the manager had a nerve to lie and say "I tried to give you another steak". What another medium rare stake (he never tried to replace my steak. It was me asking him to just put it back on the grill or however you cook it. I was the one trying to deescalate the situation. Not the manager or waitress)????? I will never return to this location again. Hell, I might never return to another Red Lobster EVER after today!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I would have liked a sincere apology, but it is clear to see that a business and employees of that business could care less about morals. I will blast you on every social media post.

During my university days, Red Lobster people viewed as high-end seafood dining. Lines were always…read morelong. Wait times ranged from 40 minutes to an hour. The food was always worth the long lines and the wait. I remember the consistency in flavour right up through the late 90's, and then it appeared as though Red Lobster tapered off. It was as if the restaurant had suddenly experienced hard times and shut their doors. Fast forward to now, you can walk in and get a seat without waiting. Now I understand. The location in Matteson is close to my home, so I will pop in on occasion when I do not want to cook at home. The restaurant is never fully empty. Unlike days long ago when large parties occupied tables, that would be no problem now. The restaurant can accommodate multiple large parties at any given time. I tend to opt for fish and chips when I go. There are times when I will switch up and order salmon or any stuffed white fish along with vegetable sides. I would not say that the flavour has fallen off. However, there is something missing that I cannot put my finger on. I know that since the late 80's when I went to Red Lobster most, I had not yet broadened my palate, so I think that cooking and eating Caribbean and West African food primarily have wired my palate for a different set of spices that are not in the recipes at Red Lobster. This is not a bad thing, but it is just that my appetite is more satisfied than wowed. Service is always good at this location. That may be the case because the crowds are so thin that the servers do not come to the table agitated when they take my orders. I usually sit in the bar area. However, because the dining area tends to be mostly empty, the bar area closes so that diners can fill up the seats in the main dining area if possible. Red Lobster may be a cautionary tale of all good things eventually ending. This one in Matteson is holding on, though.

They are fairly new so some leeway is needed. I had a chicken sandwich, it came with fries. The…read moreservice is slow, I went through the drive thru and was told to pull forward and that the wait would be 10 min. It definitely was 10 minutes. They dont have fountain pop, definitely a negative. The chicken was slightly over cooked but it was tasty, I just wish they had more choices to put on the sandwich. The choice was mild or hot sauce and pickles. The load you up with fries which is also a good thing. I would come back, I want to try the chicken pieces. My advice to the owners, buy a meat thermometer so the chicken is juicy and invest in fountain pop. Cans are a RIP off to your customers and they know it.

Food was good and fresh. Will def go back again. Have been here twice already. Fast service.read more

Great variety of food, large portions, friendly, fun atmosphere highly recommend. Service is…read moreexcellent

brian is chill so he can get 5 starts he plays nice music and his vibe is just cool food good too…read moreand everyone get the cris style get fried egg its so gooey in your mouth

To all the truck drivers parked adjacent at the Petro and Pilot..this is the closest you're gonna…read moreget to real coffee, real home made breakfast and real Chicago Area Style Hot Dogs. Not gonna lie. This place serves up some of the best Polish Dogs, and every fry here looks and tastes hand cut! Lady manager here was super friendly, she cooked both my meals and I finished both plates including a classic hash brown plate with sausages and eggs. Fresh brewed coffee here also tastes better than at Pilot and Petros and the bill comes out LESS than what you'd expect at a Denny's. Last thoughts: Looks very rough from the outside, but cant think of a more humble meal after a long night of delivery in West Chicago and ending up in Monee Illinois before my return pickup.

A quick average bite to eat. Two Chicago dogs and fries. Nothing bad to say; Thank you and I…read moreappreciated the food and service.

My husband and I attended Easter brunch at Labas Seafood, Steak & Wine Bar for the second year in a…read morerow, and once again everything was amazing!! The food was perfectly prepared, the staff were professional, friendly, and attentive! It was a full house, and the staff did a great job and adapted well to the busy atmosphere! Highly recommend!!!

I have never had to wait for my meal for this long: ONE HOUR AND A HALF! The waitress also never…read moreasked me if I wanted a refill for my iced tea, and the fries were not fully cooked. I will never come to this restaurant again.

We had a fantastic experience from start to finish. The seafood was excellent, but the shrimp was a…read morestandout--fresh, flavorful, and perfectly prepared. Don't miss the clam chowder and the lobster bisque- both are ridiculously good. And if you save room for dessert, do not miss the pistachio bread pudding! It was absolutely delicious and a unique way to finish the meal. A special shout-out to Tim, the owner, who couldn't have been friendlier. He took excellent care of us, made us feel genuinely welcome, and added a personal touch that made the entire experience even better. Great food, great hospitality, and a place that clearly cares about its guests. We'll definitely be back!

Why did it take me so long to get here?…read more I have been driving past this place for longer than I would like to admit. Always saying the same thing, "I'm going to stop next time." Well we finally stopped and sat down for seafood feast that I have not been able to stop thinking about. We were greeted as soon we walked in and asked if we were dining in or ordering out. We were dining in and there were no available tables so we were escorted to a seating area until one was available which didn't take long. Danny was our server and quickly came over and introduced himself and took our drink orders. As I have said before, service is extremely important to me and Island Shrimp House is not lacking in hospitality. Danny did a great job and we appreciate his recommendations. We ordered: Mini Crab Cakes Claim Chowder Seafood Jambalaya Breaded Shrimp Half Beast From the East (Lobster Roll) Stuffed Lobster I already said it feast! I truly enjoyed the shrimp jambalaya. It was so flavorful and had chunks of seafood in it that I could actually see and taste which is very much appreciated! The half beast from the east lobster roll is exactly what you would expect if you were sitting in a seafood shack in Maine. Buttery soft roll with fresh lobster chunks. I could only finish half the roll. The stuffed lobster tail was extremely popular and for good reason. It was on the specials menu and you see the photo, nothing else to say! I'm looking forward to my next several visits as the food was delicious and the service made you feel at home. That's just my palate, go try it for yourself and let me know what you think!

Treated my mom for a pre-mother's day lunch as she had never dined in before. Ended up being a good…read moredate for her. The inside is cozy and modern with plenty of seating. Incredibly crowded due the occasion and we were still seated right away with no waiting (reservation made). Our server was very nice and pretty fast considering how many tables she was covering. I enjoyed the mahi mahi and shrimp with jasmine rice and broccoli. This is probably the first place I've went to that has seasoned broccoli that is cooked good. Delicious!!! The rice and shrimp was also cooked perfectly. The mahi mahi was tiny, overcooked and dry which are the reasons I knocked off a star. My mom loved her meal (salmon, rice and broccoli) which is what mattered most. Overall Bonefish is a real good restaurant with delicious food. Ive never had a bad experience and have tried many different options on the menu.

I hadn't been there in years. I wasn't that excited about going, but what changed that was my…read moreco-workers and us celebrating our 25th anniversary at the railroad, and we had the most wonderful server. Her name was Ashley. She made our experience so wonderful that we gave her very generous tip to where she was almost in tears, but we want to bless somebody, because God has blessed us and she did a wonderful job.

The food at Stoney Point Grill in Homewood was honestly disappointing, and the menu was not what I…read moreexpected at all. For the pricing, I expected much better flavor, quality, and overall creativity. The shareables were overpriced, the drinks were mid-level at best, and nothing really stood out enough to justify the cost. The space itself is nice and works well as a social spot or sports bar atmosphere where you can sit, talk, watch games, and enjoy company. That part of the experience was probably the highlight. However, the service was also lacking because the restaurant seemed noticeably short-staffed. It took a long time to receive attention and proper service throughout the visit, which added to the frustration. Overall, the location and atmosphere have potential, but the menu, food quality, drink execution, pricing, and staffing experience need major improvement to match the type of establishment they appear to be aiming for.

Surprisingly good food--I had crab cake sliders, spinach, Mac & cheese and chicken wings. I'd order…read moreall of it again which means I liked the food.

They were not even busy I ask for some plain food and they put everything on it this is a bull of…read morethem to do this to me they didn't even say sorry or anything they were plain out rude to me by doing this to people

This place is hit or miss, and heavy over priced. $26 for a gyro and a gyro plate. The fries were…read moreso soggy because they were crammed into the bottom of the Styrofoam container with everything placed on top of them. Didn't even touch them. And the amount of food that was on the gyro plate was barely any more than the sandwich. And the onions were cut so ridiculously big.

every time I go into Red Star I have a great time! the food is always fresh and hot and the drinks…read moreare amazing. perfect spot for your birthday too!

Stopped in as we were at a farm literally 10min away. The food was delicious we had the slow cooked…read morebeef rib over mash and collard greens with red beans and rice. We also had the loaded fries delicious . My sister and her husband ordered the salmon and shrimp combo w Mac and cheese . All of it was delicious and the people and atmosphere were inviting. Delish!!!