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    Services - Thrive 65

    Elder care planning

    Personal training

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    6 years ago

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    True Fitness

    True Fitness

    4.5
    (8 reviews)

    Summary After attending True Fitness for six months, I can…read morereport that this gym is clean, well equipped, socially distanced, and Customer obsessed. Addressing my situation After a heart attack in 2020, I went through several weeks of cardiac rehab, and I knew I would need to find a way to continue my exercise program. Fortunately I found True Fitness. I spoke with one of the owners, Gina, and I explained my situation. Gina set me up with a trial month, then a standard membership, and I started attending group sessions. I continue to be amazed at the amount of personal attention each member gets during each workout. The other owner, Ryan, is super knowledgable and has taken a personal interest in setting me up with a workout routine with my condition in mind. After six months of attending True Fitness, I feel better, stronger and healthier than I have been in years. Advantages of True Fitness: - Friendly, fun and Customer-focused - Socially distanced / limited entry per session - All ages and ability levels - Well Equipped gym - Clean equipment and bathrooms - Convenient location in Anthem - Selection of different classes and times Highly recommended!

    The scheduled group workout sessions are fantastic. For each day of the week there is a focus on…read moreworking different body areas, however the flexibility and customization that KALANI (outstanding trainer!) provides to each participant makes it anything but a one-size-fits-all experience. KALANI has extensive academic and "hands-on" experience, including work in a physical therapy capacity. I highly recommend the gym and Kalani as a trainer! The staff and clients are polite, engaging and respectful. Nicko (staff) is also to be commended for his polite engagement and professionalism. Love this place. Highly recommend it.

    Phx Krav Fit

    Phx Krav Fit

    2.9
    (23 reviews)

    Wonderful family owned establishment! My girls love learning how to defend themselves. Very useful…read moreskills they teach and all the staff is so encouraging and helpful. Highly recommend!

    We had the worst customer service experience here. This business feels extremely money-driven, with…read morelittle regard for the well-being of its students. I signed up my four kids in February '25, but unfortunately, my 13 year old son suffered a serious injury in March '25 and was hospitalized at Phoenix Children's Hospital for 17 days. His recovery required months of physical therapy and follow-up appointments, and he wasn't medically cleared until October '25. Because of this, I reached out to Matt Numrich and his wife Stephanie right away to request cancellation, knowing we wouldn't be able to participate for a long time. I was told that wasn't an option due to the contract, and we were still required to pay $596 per month regardless of attendance. During this already difficult time, payments that didn't go through immediately were met with repeated texts and emails about declined charges. There was no willingness to pause, adjust, or show any flexibility despite our situation. We fulfilled the full one-year contract but did not step foot back in the dojo after March '25. They received every payment, yet showed no compassion or consideration during a very challenging season for our family. Based on our experience, I would strongly recommend looking elsewhere. The approach here feels more focused on money than on supporting their students. If I could give them a ZERO, I would!!!!! They don't deserve the 1 star!!!

    Thrive 65 - healthtrainers - Updated June 2026

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