I was disappointed with how this location handled my membership when I was dealing with an injury…read more I had already missed several classes due to ongoing pain and reached out to place my membership on hold while I recovered. I was surprised to learn that I would be charged a $35 fee to freeze my account, even though the reason was a legitimate injury. When I explained my situation and expressed concern about losing credits I couldn't physically use, there was little willingness to work with me or offer an alternative solution. I was then told that canceling my membership was an option, but I would still be charged despite having accumulated credits from the previous months that I was unable to use because of my injury. As a customer, that felt unfair and extremely frustrating. Experiences like this are one of the challenges with franchise locations. Policies and customer service can vary significantly from studio to studio, and unfortunately this location's approach reflects poorly on the Club Pilates brand as a whole. I have several friends who attend other Club Pilates locations throughout the Valley and have had much more accommodating experiences when dealing with injuries or membership issues. I enjoyed the workouts when I was able to attend, but the lack of flexibility and empathy during an injury has left a negative impression.

Great Location However, front desk operation's are AWFUL!…read moreThere is a very unhappy negative unpleasant girl that is extremely unhelpful. Why do they hire these negative people at a positive studio?

I can't say enough good things about barre3! The instructors are truly exceptional--so…read moreknowledgeable, encouraging, and genuinely invested in helping you succeed. Every class is thoughtfully designed, challenging in the best way, and leaves you feeling stronger and more energized. What really sets this studio apart is the atmosphere. It's welcoming, uplifting, and focused on helping you feel your absolute best--both physically and mentally. No matter your fitness level, you feel supported and motivated from start to finish. barre3 has become more than just a workout for me--it's a place where I consistently leave feeling empowered, refreshed, and proud of what my body can do. Highly recommend! If you're thinking about it, just do it. They have a great intro option so try it out

B3NP is more than a workout studio ... it's a community! Come for the burn, stay for the laughter,…read moreexcellent workouts and friendships you'll form! We are blessed to have the best instructors who make classes fun and effective. There are always modifications to consider if you're recovering from illness, injury or new to barre3. I love the variety of class types and times and the fact I can choose a class any day of the week.

Tried The Foundry Yoga Studio for the first time while traveling and this is absolutely my kind of…read moreplace. Huge shoutout to Sal at the front desk -- genuinely welcoming, helpful, and the kind of energy that instantly elevates the experience. Customer service like that really sticks with you and honestly makes me want to come back. I took the hot HIIT class with Sidney and it delivered. Ambient lighting to start, then lights dimmed, music up, and suddenly it was go time. Great playlist, clear mic cues, and a seriously effective workout -- weights, core, warm-up, cool-down, the whole deal. Packed class but Sidney stayed very attentive, offering modifications, keeping everyone engaged, and bringing strong, motivating energy throughout. Only small note: shavasana felt a bit quick, but overall fantastic class. The studio itself is beautiful and thoughtfully designed -- two large studio rooms, appreciate the mirrors to watch form, plenty of lockers and cubbies, multiple showers/restrooms, vanity areas, rental mats/towels (huge when traveling), tons of heated class options like yoga, yin, Pilates, barre, and HIIT, plus a separate red light therapy room that felt amazing afterward. I've actually never seen a studio that had mat drying racks out for everyone , nice touch . Friendly members, great retail selection (yes, I shopped), and booking through ClassPass made everything easy. Definitely a studio I'd return to.

Took a few hot yoga classes and they went great…read more Instructors seemed knowledgeable. Go check it out!

I've tried 3 Pilates studios and this was the least friendly, no information given on classes or…read morepackages and no communication prior to my first class. If you have done Pilates before you might like this studio but if you are a beginner they need to do a lot of work for new comers. There was no explanation how to use the reformer because you are in a class that's not an introduction class which is very helpful for new students. I definitely will not be going back.

This is my go-to studio when I'm staying in the Phoenix Area. Their instructors are consistently…read moreexcellent and there isn't a high turnover in staff, as I may go months between visits, since Phoenix isn't always my home base. If you want to get your butt kicked, get into Erin's classes, if you can. She is usually booked out for weeks but I was on a wait list for one of her classes this week and actually got in. My muscles still haven't forgiven me. The owner has been very flexible with the packages I have purchased and she is professional and helpful, anytime I connect with her. The pricing is competitive and well worth the money for the challenging workouts they champion. The follow Pilates classmates are welcoming and friendly. I highly recommend this studio.

For the past three years, I've been a regular at Surprise Pilates, and it's truly made a big…read moredifference in my life. I've gotten so much stronger and leaner since I started, and I credit this progress to the upbeat environment and the encouragement I get each time I walk through the door. With just seven reformers in the studio, every class feels cozy and personal. This close setting means the wonderful instructors--Lucie, Dianne, Rudi, Jenni, Sam, and Megan--can really focus on each person. Their attention makes every workout feel special, and their friendly guidance always motivates me to do my best. Surprise Pilates is so much more than just a place to work out. The studio feels like a second home, where everyone is greeted with a smile and encouraged to be their best. Being part of this wonderful family has made my Pilates journey both rewarding and a lot of fun, and I genuinely look forward to each class. Follow Lucie on her youtube channel: https://youtu.be/3n0LhM3JtUw?si=TpfNOVQl5B2jzIMa

Wonderful and clean Pilates studio! I've been enjoying my new membership here. Holds up to 7 in a…read moregroup class and I love that because it gives a more intimate vibe. The coaches I've had so far are kind, helpful, and knowledgeable. Lucie explained everything in my first session - she's very friendly and has a ton of experience! I've taken Jenny's group classes and she always attends to my health issues and offers modifications as needed. Good prices and I appreciate the monthly newsletter. Thank you!!

I have been working out at Reformed Pilates Central Studio for almost 9 years. I like the reformers…read morehere...more modern than medieval. The instructors are knowledgeable, without any air of judgement. I can count on Reformed to keep me strong and balanced as I age.

I have had such a positive experience at Reformed Pilates! From the moment I walked in, the…read moreatmosphere felt warm and inviting. The instructors are amazing and incredibly welcoming. The workouts are unique and continue to challenge me daily.

I was really excited to try this reformer Pilates studio. The space looked great, the app was easy…read moreto use, and I almost bought a full package because my expectations were high. Unfortunately, the experience didn't match what I hoped for. After signing up, there was no orientation video, no instructions, and very little communication. When I arrived, the door was locked because a class was in session, so I waited outside in the cold. When the door finally opened, the receptionist didn't seem to understand that I was new and unsure of what to do. Only after a moment did she let the instructor know I was there. The instructor gave me a very quick one‑minute explanation, but if you don't already have solid reformer experience, you're basically left to guess. There was no tour, no explanation of where things are, and no place to store your bag--you just put your belongings next to the machine. I'm also not a fan of putting my bag on the floor (yes, I'm superstitious), so that was an immediate downside for me. The class itself was interesting, but without a real orientation, it was more frustrating than enjoyable. This studio seems geared toward people who are already very experienced, not beginners. There was also no sense of community; the whole experience felt very transactional. I paid $39 for a week pass, and honestly, I regret spending the money. That said, the fact that I didn't feel welcome or supported shouldn't stop someone with strong reformer experience from trying it. If you're already comfortable with this style of workout, you may have a very different experience than I did.

I started here at the Chandler location a couple months ago, and I can't believe the transformation…read moreof my body. Everyone asked me if I'm on Ozempic but "no" I say "it's just from starting Pilates". I use to lift heavy heavy weights at the gym and bulked a lot. And I tried other reformed style Pilates studios and they were just too easy. Then I read the reviews on this studio with it being a bit more of a challenging workout & it's also close to my house so I decided to give it a try week startup special. I was hooked and decided to join. Within a month or two my clothes fit better and I saw a better tone in my arms, abs and legs. All the instructors here are so nice and I can always get into a class usually by booking the night before or sometimes even the day of. I love how there's a class every hour too so I usually just go when it's convenient with my work schedule. The studio is so clean and it's all different levels too so you don't ever feel uncomfortable. My daughter Brea even just joined as well and now she's hooked!! I will keep referring you Reformed Pilates Chandler!! Wish I would have found you sooner!

Just cancelled membership after over 100 classes. Could not get into classes. This may be due to…read morethe fact that I am Level 1. I can do that or Strength and Balance so I'm starting from a small amount offered for my level. I also could not understand one of the instructors that seems to be giving many classes. Her accent combined with her style of constantly changing equipment made it difficult to follow. I have mentioned this many times. Do it the northern location they may have issues with having instructors commuting from far distances. Many classes were wonderful but this location isn't for me anymore. I am changing locations and hopefully that will correct issues I am having

I had an introductory offer to try the Pilates reformer class. You fill out a waiver prior to…read moreclass along with providing your vitals. Staff are helpful and knowledgeable. You are required to wear grip socks for class. Class began promptly. The instructor was great at walking us through use of the reformer. The exercises were clear. Class size was smaller so the instructor could check on our form and use of machine. It was a full body workout at an even pace. I never felt rushed or that the class was dragging. They have cubbies for your shoes, keys, phone (which must be silenced) etc. There is a water dispenser up front, if you forget your tumbler, there are disposable cups for use. Shared parking spaces and some shaded spots.