The Bridge Assisted Living facility is located on Rouse Road close to the University Boulevard…read moreintersection. We had my grandmother here for a while and I found that the staff was professional and it was an overall positive experience.

my mom moved in December 2022. She's been very happy there. We're glad we made the choice.read more

From the owner: CERTUS at Waterford Lakes delivers expert memory care for individuals living with Alzheimer’s…read moredisease and other forms of dementia. Located in Waterford Lakes, Florida, our specialized Memory Care community combines deep clinical expertise with evidence-based, scientific care approaches designed to enhance quality of life. Through personalized support and purposeful programming, we help residents thrive while providing families with confidence, clarity, and peace of mind, creating renewed meaning and more successful outcomes for everyone involved.

nice retirement place but the food served in the restaurant is beyond disgusting ..over cooked and…read moremost of the time served cold

When two of our good friends shared the news that they were moving to Legacy Pointe at UCF, a CCRC…read moreon the edge of Winter Park, my husband I expressed only mild interest. However, our curiosity was stirred enough that we decided to attend an informational luncheon at the sales office. At that initial gathering, we quickly realized that Legacy Pointe at UCF is unique among such retirement communities. Because of it connection with UCF, this brand new community (Ground-breaking scheduled in January,2020) will offer us the intellectual and cultural stimulation that we have been seeking. With this realization, we seized the opportunity to select our future home with Diane, a thoroughly knowledgeable and professional sales representative. Now we frequently attend the monthly gatherings for future residents held in Winter Park to meet our future neighbors. We have enjoyed lively conversations with many of them as we share our enthusiasm for Legacy Pointe and all its amenities. At this point we are anxiously awaiting to begin the process of customizing our future home and leaving the chores of home ownership behind us.

Pristine in every way. The faculty is just wonderful with the seniors…read more Lots of activities.

I had heard of this place before but never had a reason to visit until now and I was very…read moreimpressed. The property is beautifully laid out, with the assisted living and memory care unit located in the last building for a sense of privacy and calm. Check-in was quick and modern with an AI system that scans your name and takes a photo for added security. Each area is clean, organized, and secured with locks. Inside, there are inviting gathering spaces for games, activities, and entertainment, and the rooms are designed to feel like home rather than a facility. One of the most thoughtful touches I noticed in the memory care unit was the personalized photo frames outside each resident's door, often showing them with a spouse or in their younger years. The atmosphere was warm and welcoming, with a pleasant scent throughout the building. During my visit, I saw residents enjoying themselves in different ways--some were watching TV, some resting peacefully, and others actively engaged in activities. Everything about the environment made me feel confident in the level of care and dignity provided here. If I were looking for a place for my own family, I would feel at peace choosing this community. Honestly, I could even see myself living here without hesitation.

Let me start by saying this is in regards to shady business practices. Increasing rent over…read more$2,500.00 even though we were told by staff many times for over the past 2 years this would not be the case. After 3 days of calling finally spoke to there region Manger Robert who hung up on me while discussing this and the fact that they lacked clarity in their communication. Robert's attitude was very Joe Pesci character in "The Super, Give me my money" this is very said as the staff and people here are all great and thoughtful.

Really bad experience in the memory care unit - thankfully my father didn't have to stay there very…read morelong - He would always tell me there was a lot of yelling by staff members. Not much activity and smells horrible - only 1 staff member present in the unit on the weekend

Wow! Where do I even begin with The Madison at Oviedo? What an absolutely incredible team of people…read morethey have here from the administrative team managing all the contracts and initial communication to the nursing team, the aides, housekeeping staff!!! From the moment we decided to bring my father from Dallas until his passing, the entire team went above and beyond! Even when major shifts in his care plan came the day before he became a resident there was never a moments hesitation that they could handle him. When his care needs began to exceed their highest level of care in stepped Vitas Hospice, as recommended by The Madison team. We couldn't be happier with everything the Madison at Oviedo did for my father or what they did to help us take care of him! In addition to what they did for us, every time we visited, all the residents were very happy, enjoying the daily activities, and loved having visitors.

This is the best solution for all your senior living needs. Veronica is such a darling and has the…read morebiggest heart. She treated my family as her own and did not stop until we found the best place for my grandfather. She still visits him to this day! She is very professional and listens to all your needs. I would recommend this company to anyone looking for help with senior living options. I had no idea what to do when my grandfather slipped and fell alone in his home. I knew it was time to get him to a safer place with other people his age and friend staff. Veronica did an awesome job!

From the owner: North Star Senior Advisors is dedicated to providing a guided path to senior living. Our…read morecomplimentary senior placement / transitional services are dedicated to helping you find a home for your loved one. We don't run your personal information into a database and send to a list of providers, instead we take the time to meet with you and assess your current situation as well as learn about your care needs. Our service is FREE to families searching for a senior living for their loved one. If you own an assisted living facility or adult family care home and would like information about being a part of our network, please contact us for an appointment. We would love to refer clients to your community!

I can not say enough good things about this facility. My brother has been there for over 6 months…read moreand I am very happy with the care they provide to him. Encore went out of their way during Christmas to make the residents feel loved and to experience the holidays. The quality of the food is excellent and tailored to the individual. My brother's room is always neat, tidy and clean smelling. He is handicapped, so the staff has done a great job being receptive to his needs. There are a ton of activities. My brother has a full calendar of events to do on a daily basis. Encore has outings and they have a lot of events at the facility so there is a lot of interaction with the public. The location is excellent. It is a block - walking distance to the Publix or the CVS if I need any supplies. I also can walk to about 10 restaurants from Encore, so it is is easy to take my brother out for dinner without even having it get in the car. I highly recommend this facility and could not have found a better place.

I would like to begin with no matter when it is time to place your loved one in an assisted living…read morefacility (ALF) and need memory care assistance, this is a very difficult time. Now, I would like to tell my story of choosing Encore @ Avalon Park memory care assisted living. My grandmother had been living alone for many years after the death of my grandfather. Time and realization slowly crept in that she could no longer do Day to day living expectations, such as using her appliances, driving, paying bills, remembering to shower. My mother moved in with her part time and thing were good for awhile then her Dementia slowly got worse and sundowns was kicking into all time highs. It was time to make another change and adapt with our new grandma/mom. She came to live with me for just about 2months. In these weeks it became apparent that us family just wasn't equipped or educated enough to be able to give the best care my grandma. This was very difficult to accept but as looking and making appointments for ALF w/memory care doing walk throughs discussing financial cost, it became clear that Encore was offering the best of the best. I ended up having to make the decision on my own, as other family members couldn't cope or realize grandma's mind wasn't what it use to be. Despite being the same person, she also was a new person with a different reality that is hard to understand. Dementia is a horrible disease that takes from your loved one and you. Now, after many visits to ALF, I walked into Encore with my mind made up that it was too expensive, too corporate and really just not sure why I was giving them my time. I am so thankful I gave them a shot! I walked in started my tour, being polite but when the various staff could tell I was already done with the "look at how great Encore was" Starse (pardon misspelling) she looked at me and asked "what are your expectations and tell me your concerns". I was completely honest and had voiced everything. She didn't just listen to me, she told me the truth on transitioning on scheduling and then showed me around, introduced me to other staff members and nurses. Our tour was cut short, due to needing to get back home to my grandmother. Starse, told me to call anytime, come back with or without appointment, bring my grandma to hang out for the day get a feel for the place because she understood the decision making and TRUST I was instilling. A few weeks went by, prayed and came to deciding to go with Encore. My grandmother has been at Encore, her home, since October 2017. She is thriving there! Yes, she still has difficult days as expected with dementia but her quality of life expanded! Encore offers all sorts of "perks" for lack of better term, they have fantastic physicians that makes weekly and as needed appointments with each resident, cardiologist that makes in house calls along with thrive behavioral therapies, dentistry that comes in house for dental treatments. The staff is more than staff!!!! They are like family. They treat residents and my grandmother with the utmost respect, love & dignity! The safety of each residents well being is top priority. They have a very well put together schedule for our loved ones to keep their minds and body active. They have events that include us nonresidents to encourage a more family oriented atmosphere. Weekly "field trips" with residents to get them out and about in the neighborhood. Scheduled activities with the community and schools. I can go on and on about how wonderful Encore truly is! But what is most important to know is that I found the perfect home for my grandmother that can gives her a better quality of life while suffering from dementia. It is a very hard pill to swallow to admit when you can't provide and give what your loved needs but it feels good to know Encore has the training, staff & LOVE that is given to my grandmother and all residents daily! They gave my back my relationship as a granddaughter/grandmother and my kids have the chance to actually be kids with their great grandma! I thank god daily for Encore and giving them the chance!!!! A huge thank you to Maria and Monica for always being there for me and the hard work you do. It is truly a gift that you and all of Encore has given me back! I hope my testimony gives you what you need in this trying time. Give Encore the opportunity to give you back your relationship with your loved one!

I/we found Excellence senior living facility a little over 2yrs ago. Our discussion was between…read moreExcellence & another facility, however Derick Waines the Marketing Director left a valuable impression. We had several family issues going on at the time and I will always be thankful that God put him in our path. Derick, didn't treat us as money he treated us like family. So obviously we choose Excellence. Then came Jasmine Miller the Res. Care Director, she is exceptional, Jasmine I want you to know that you are an integral part of the healthcare team. Without you, Excellence wouldn't survive. Thank you for everything you have done. You and your team have played an essential role in the well-being of our father/uncle. providing a compassionate approach to our father/uncle's treatment, Your bedside manor and the ability to gently handle him has made a significant difference in our lives. The care, compassion, kindness and empathy shown to our family, to our father/uncle's well-being is something we are extremely thankful for. Again, Thank you for making a difference in the lives of your patients, and the family.

We toured several facilities before deciding on Excellence. Our 94 year old father, Pablo, did…read morenot want to go and would insist that he could take care of himself. After expressing our concerns to Jasmine, she made sure that he had a "welcoming committee" of Spanish speaking residents waiting for him so he could feel comfortable. He can only speak Spanish. We were worried that he would not fit in or be able to communicate with others. I am delighted to say, that everyone has been very friendly and kind to him and us. The staff is so warm and caring! They always have a smile, address him by his name and have a friendly greeting ready for him. The director, Gustavo "Gus" has been very nice and accommodating. The Nurse's Director Jasmine, has been incredible! She has taken the time to make sure that my father is getting the care that he needs, shown compassion, dedication and is very receptive upon contact. She is definitely a problem solver with common sense, driven by a kind heart. I am certain that this is the right place for him. It is his HOME now. I would wholeheartedly, recommend Excellence for your loved one. With appreciation, Annie Maxwell (Pablo Rodriguez)