Customer service is great, pricing is fair and you can certainly find some bargains. Nearly every…read morehobby is covered... we come here for sci-fi models! They also have a rewards program so you earn points for every dollar you spend.

I'm incredibly disappointed and honestly heartbroken over an experience I recently had with Hub…read moreHobby regarding my Traxxas T-Maxx/X-Maxx RC truck. I dropped the truck off for repair, and while I understood repairs can sometimes take a while, the process took a very long time. Eventually, I received one phone call letting me know the repair had been completed. Unfortunately, after 90 days of not picking it up, I later learned that the truck had been surrendered. What's hardest for me to understand is that I never received a second phone call, voicemail, warning, or any kind of notice that my truck was about to be surrendered. Not one. What makes this especially frustrating is that over the years I've received numerous phone calls from the store over much smaller things -- special-ordered parts, minor items, and other routine pickups. So it's difficult for me to understand why there wasn't more effort made to contact me over something worth nearly $2,000 and carrying so much personal value. This hobby store means a lot to me personally. My late father used to take me there when I was younger, and some of my best memories with him came from spending time there together. These days, I love bringing my own two children there and sharing the same hobby with them. That's why this situation feels so devastating. It wasn't just an RC truck to me. It represented years of memories, time, money, and something meaningful I shared across generations of my family. I understand businesses have policies, and I'm not trying to attack anyone personally. I just truly wish more effort had been made before permanently surrendering something that clearly meant so much to a longtime customer. I still hope there's some way this situation can be made right.

I go here quite often. Really good selection of boxes to rip…read more Am always surprised by their excellent selection of Pokemon products. A lot of Japanese Pokemon to choose from, in addition the English Pokemon.

We visited the shop looking for NHL cards. Good selection under the glass along with binders and…read morebins. Friendly and helpful service teams. We were able to find several individual cards and boxes to take home.

How can you justify selling products at 2.5 times the MSRP? I get that it's tough running a…read morebusiness but they overcharge the hell out of product (Pokemon cards in particular) and it bums me out about my local card/game shop.

Absolutely the best shop I have been to. They have everything you need from comics to board games…read moreand more! The manager of this location is one of the friendliest and helpful people I have met in a retail store . I will continue to come back here

If you want games, puzzles, stickers etc...this is THE place! They have such a wide variety of…read moregames and puzzles unlike any other store I've seen. Extremely unique selection. They also have a great selection of stickers from my favorite brand - pipsticks! The cutest stickers that will want you to start collecting stickers like you were 13 again! Check them out!

The man that works here should definitely be comended for making this whole place feel so fun and…read moreinteractive with all of his guests. This place is definitely cool and has games and hobbies for people to do of all ages. Very clean store with plenty of traffic. I've never seen a metal puzzle until today. Overall I highly recommend checking this place out.

Went here with the kiddo after getting our Covid shot. The store is nice if your a serious board…read moregame player but not for your average player. Store is small but it is at the mall of America so... ps: I don't like the mall of America. Biggest downfall was they didn't honor my yelp coupon for a free fidget spinner so if you have one from yelp they will not honor it. I asked both employees and they said they don't have any yelp coupons even though it says to ask the cashier. Probably won't be back, don't like the mall and more items to select online.

Happy birthday Games by James! 40 years in business when your customer base may be largely…read moreintroverted and skeptical is a huge accomplishment! Some of your employees have an air or awkwardness too. I love board games...I hope I'm not too awkward. So after an overeager salesperson told me to buy a game I wasn't sure about, I naturally checked out the reviews online and the price online was actually about 15% higher! That never happens! And GbJ gives large portions of their profits to local groups that I also support. They understand the power of games to connect people, and how many games can be used in therapy settings of all kinds. That's cool.

I'm not necessarily into collecting board games but I stopped here to see if I could find a…read morebirthday gift for a friend. I was greeted when I walked in, I browsed for a while, they had so many games!! Eventually they checked on me and I told them what I was looking for and they made some recommendations which was nice. I ended up getting one of the recommended games and they were telling me about the game nights and different events they host weekly. Generally a great game store as well as nice staff.

Let me take you back to a place I once was from…read more.. It's 1978, Madison. Junior year in High School. And we just discovered Gaming. In particular Dungeons and Dragons. Allies & Axis. Miniatures. And we might have been dweebs and geeks, but damn we had fun I found Tower Games on the internet, searching for a new game for my wife and I. They had it, at a better price than Amazon, so I ordered it for pickup. Process was smooth When I got there the full nostalgia wave hit. Racks and racks of RPGs. Paints. Models. Games. Staff was super great. Talking to customers, answering questions. Pick up process was smooth. A great resource

$5 Grab Bag + Self Check out for the WIN!…read more I usually get overwhelmed from the sheer volume of merchandise selection. But the use of their online app, store pick up and self service technology has really helped me overcome those barriers. I came to buy 21 blue tshirts for a family cruise project, but will need to go to a different store for 3 of the sizes. I wish one store had all the sizes needed. But at $3 per shirt, it's hard to beat their prices.

This is my go to Michael's! They are constantly working hard to stick their shelves and fill the…read moreneeds when other local stores close down. Esther helped me today and she absolutely went above and beyond!