I'm incredibly disappointed and honestly heartbroken over an experience I recently had with Hub Hobby regarding my Traxxas T-Maxx/X-Maxx RC truck. I dropped the truck off for repair, and while I understood repairs can sometimes take a while, the process took a very long time. Eventually, I received one phone call letting me know the repair had been completed. Unfortunately, after 90 days of not picking it up, I later learned that the truck had been surrendered. What's hardest for me to understand is that I never received a second phone call, voicemail, warning, or any kind of notice that my truck was about to be surrendered. Not one. What makes this especially frustrating is that over the years I've received numerous phone calls from the store over much smaller things -- special-ordered parts, minor items, and other routine pickups. So it's difficult for me to understand why there wasn't more effort made to contact me over something worth nearly $2,000 and carrying so much personal value. This hobby store means a lot to me personally. My late father used to take me there when I was younger, and some of my best memories with him came from spending time there together. These days, I love bringing my own two children there and sharing the same hobby with them. That's why this situation feels so devastating. It wasn't just an RC truck to me. It represented years of memories, time, money, and something meaningful I shared across generations of my family. I understand businesses have policies, and I'm not trying to attack anyone personally. I just truly wish more effort had been made before permanently surrendering something that clearly meant so much to a longtime customer. I still hope there's some way this situation can be made right. read more

Customer service is great, pricing is fair and you can certainly find some bargains. Nearly every hobby is covered... we come here for sci-fi models! They also have a rewards program so you earn points for every dollar you spend. read more

As a Richfield resident, this one really disappointed me. My family and I have supported Hub Hobby in Richfield for quite a while now. We're in there almost every week. My son is a huge Warhammer fan, so we regularly buy paints, figures, and supplies there because we genuinely like supporting local businesses instead of just ordering everything online. Last Sunday morning, I brought my two kids in. One bought some Warhammer items, and my other son -- using his own money -- bought a Zip String Luma. After only about two days, it stopped working properly and would no longer drive the string. We charged it multiple times, cleaned it out carefully, and brought it back four days later with the receipt. The response we got was honestly shocking. We were told there was hair/string caught in the motor and that it was basically our fault. But the product literally revolves around a moving string attached to a motor, so it seems like this would be a pretty common issue. I politely asked if they could at least offer store credit, especially considering it was an 8-year-old child's own money that had been spent. The answer was no. No refund. No exchange. No store credit. Just "not our problem." I spent 30 years in hospitality, so I understand customer service better than most. Things break. Products fail. But how you treat loyal customers when something goes wrong is what actually matters. What leaves the worst taste in my mouth is not even the money -- it's how dismissive the whole interaction felt toward a loyal local family and an upset kid who spent his own savings. We've spent a lot of money there over the years because we wanted to support a cool local hobby store. Unfortunately, after this experience, Hub Hobby will not be getting another dollar from our family. Really disappointing. read more

Hub Hobby Center: A Five-Star Haven for Hobbies and Memories - Hub Hobby Center is so much more than just a store - its a place that's right at home in my family's hearts and been a go to destination that's consistently wowed me and my family for years now. It's got a magic to it that's still sparking my imagination and creating lasting happy memories for me at every stage of my life. I've been lucky enough to have been visiting Hub Hobby Center for as long as I can remember. Living just a 10 minute drive away made it a regular visit for us before the pandemic - usually a weekly one when I was 10 or younger. Those were the days I was completely beside myself with excitement because my dad would always treat us to the latest and greatest in helicopters and drones. I got such a kick out of picking out a new Spincopter and as my parents always remind me now - I was completely captivated for what felt like hours by those incredible model railroad displays in the store. Its just one of those places that really has a sense of wonder to it - a place that genuinely sparks your imagination with absolutely everything they have on offer - from high-flying drones and intricate models to just the most adorable little stuffed animals you've ever seen. Even as my interests changed and evolved, Hub Hobby Center has always been a place that brought me joy. My visits took on a different feel after the pandemic - I remember the fun I have had with my mom on trips to hunt for the most ridiculous looking plushies - we'd find these super unique and quirky stuffed friends that just perfectly matched our mood. And that pretty much sums it up - the amazing abundance of everything they have on offer at Hub Hobby Center - from the serious stuff - drones, model railroads etc. - to the silly stuff - cuddly companions & craft supplies - they really do have something for every age and every interest. Even though I've moved about 20 minutes away now, I still feel the pull of Hub Hobby pretty strongly. I still make the occasional trip out there with my family - a testament to the quality of their inventory, the super friendly atmosphere and the sheer joy it brings. It's more than just a shop - it's a place where childhood dreams actually come true. Especially when it comes to those helicopters! And for anyone looking for a new hobby, a one off gift or just a place to rekindle a sense of wonder and have a great time browsing through all the cool stuff they have - then Hub Hobby Center is honestly a must-visit. It may have made an even bigger impact on my early childhood than I even realized at the time and its still the first place my family and I think of when we need to get into some hobby-related goods - that's why I'm more than happy to give it 5 stars read more

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Love love love coming here! They have such a great jellycat selection and i never leave disappointed! read more

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This store is one of the best stocked places for scratch building supplies. They've got a huge selection of paints and tools. They've got high end detail supplies that you would normally special order. They've also got a number of sections of the store specializing in things like science and engineering projects for kids, games, puzzles, RC, slot cars like AFX Aurora and others. The model train section is well stocked. There are table top gaming supplies and the various kinds of books that go with them. I found some obscure parts that I wanted for myself and was really surprised that they could be found here. For model builders and gamers, this is a really good place for supplies. read more

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Wow!!!! I accidentally found this place and decided to check it out. I thought it was going to be small from looking at it from the outside and once I went through the doors it was HUGE! They have so much inventory of everything you can think of. The shop is well organized and clean. The prices are average but has a large selection. The staff mostly sticks to themselves instead of engaging with customers which some people would prefer. Overall it's a great shop for hobby stuff read more

Hub Hobby - Magic the gathering selection - Toy Stores Near Me - Richfield, Minnesota

This place is awesome! I wish we had Hub Hobby in Los Angeles, because the selection here is unbeatable. They have everything from stuffed animals to toys to board games to model kits and everything in between. read more

Awesome store! Not so awesome return/exchange policy. We received a duplicate gift for Xmas. We tried to return for in-store credit as we had no receipt. Hub Hobby would not do it despite there being a Hub Hobby price sticker on the item. Seemed nitpicky for a $13 dollar item. Ultimately we left with our duplicate and didn't buy anything else. read more

I wish I came here before I finished my Christmas shopping! This place is great, there are so many cool games, crafts and other creative items you can honestly walk around for hours. It's way bigger that you would expect, if you have an interest in a geeky hobby like Board Games, Models, RC Cars, Trains and Figurines to name a few then you will love this place. I felt motivated to start a new hobby while I was here, so many different things can appeal to so many interests that it's impossible not to find something you will like. If you do catch a bug for starting something Hub can set you up with everything you need to do it, for a way more reasonable price than you would expect too. If you have kids or are going to a kids birthday or something like that, check out Hub first. Tons of toys and gifts for little ones all within an affordable price range. If you are going to an Adult party or looking for a funny gag gift they got you covered there too, I can't wait to go back! read more

Great, hobby shop with lots of product. If you need parts for your RC hobby, this is the place.

Almost always have what I need in stock for RC, just wish they'd carry FlyBy controllers/receivers as the pricepoint on them for what they are is incredibly hard to beat. read more

Favorite store ever! They have the best selection of toys and games. I am a Douglas and Schleich collector and they do a good job of restocking their merchandise! Very kind and helpful staff as well! You can tell all the people that work here enjoy it. This store is so unique and nostalgic, I cannot recommend it enough! read more

Hub Hobby - Douglas dog - Toy Stores Near Me - Richfield, Minnesota

The older gentleman working the RC section was largely helpful, but I had to speak with him after receiving contradictory (and incorrect) answers from another staff member. Even the more helpful fellow gave some incorrect recommendations (rather than providing useful information, they just recommended whatever they had on the wall - and that would not have fit). Perhaps better staff training would help? The staff also looked exhausted - more breaks might help? read more

Great store with helpful sales associates. You name it they got it! I love their huge selection of Anime models.

miss playing with old schools toys candy or maybe your into cars and boats and building them well this hub hobby is the place to be! I just sounded like a Ad omg I love this place I was introduced to this place couple years ago someone I knew was into old school toys and stuff and I immediately went back in time when I saw the toys I used to have or want.now I can buy as many toys cause no need to ask for mommy and she would say no majority of the time! now that I am older im into the cars but here you can get them big rocking cars or what would be cool is build you own car I need to try that one! customer service in the front is okay never a hi or bye when I go in but the customer service in the back where I think they specialize in the boats and car and what not are super dope! they nice! the store is very clean I have been to other stores and they just dirty! but this one is nice and organized and prices here are great not expensive read more

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If you really want a MEDIOCRE experience, then this is for you.. not sure when they stopped being interesting...I was in there an hour or so..And no one pretended to be interested in what i was looking for..i took a look at HO offerings..and supplies..but really slim..also looked at plastic models and again blah..then thought they cant be that bad at RC..but everything was foam, and no builders culture AT ALL..if this is what a hobby store looks like now days..then let them go out of business..if you have no enthusiasm for HOBBIES yourself..you might not be the one to sell it to the public.. read more

My evermost bestest place to waste money. This store is why I never married. Wanting never to share my fun with some life-sucking parasite, (thinking of you, mom). Do, try it yourself, but, stay out of my way. read more

My go-to Gunpla Shop when I'm in town. They have a massive selection of HG, RG, MG, and even PG. The owner must be well versed in Gunpla, because they only have great kits. They also are well equipped with accessories like water decals, alligator clips, Gundam markers, and even the rare stock of black Tamiya panel wash. The best part? The prices are great! Every kit I pick up and Amazon-cross reference, Hub Hobby is almost ALWAYS cheaper. I don't think Minnesotans understand what a gem this place is; you will never come across a hobby shop who not only has quality in the volume of their inventory, but also incredibly competitive prices. And the staff? Amazing. One word.... ...Javier! read more

These guys are just AWESOME! I've bought from the physical store fronts over the past few years, but with the current situation (CV19) I am staying in another state. They had a hard to find item in stock from one of their locations after I sent an email to see if they had it. In less than 10 minutes, they replied - and I was able to buy this online and ship it to me!!! Awesome service, as always! read more

Love this Store !! Very clean and organised !! , Tons of inventory prices are not to bad . You can easily spend a good 30 mins walking around checking everything out! read more

Hub Hobby - Toy Stores Near Me - Richfield, Minnesota

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Okay, I am well over 40...I should be mature and productive: i.e. doing my honey-do-list kind of guy or doing our taxes. In actual reality, I can waste times with various things like making model airplanes/cars, setting the train set around the Christmas tree, etc. In other words, I hang around Hub Hobby Center too often. I use my kids as a cover because we(my kids and I) can blow hours and hours looking at every mudane things: model trains, cars, airplanes, puzzles, trinkets, rc cars/boats/helicopters/etc. Essentially this place has everything for your hobby content. Heck my daughter can take 30 minutes decide what color crystal rocks she wanted... I am confident that Hubby Hobby is the most likely the sole source on my future divorce papers... read more

I can't believe I've never stopped in here before. This place is amazing. They have tons of great toys, trains, activity sets, you name it and they probably have it. They have the cheapo made in China toys, but they also have the neat wooden toys, too. I haven't done an item-to-item comparison, but it seems like their prices are cheaper overall than places like Creative Kidstuff. Be careful when you bring kids in here, though, because you may have to drag them out kicking and screaming. I heard at least 2 kids crying about not wanting to leave when we visited. read more

I used to depend on Hub to have everything I needed for any hobby project. Specifically, modeling supplies and RC airplane supplies. Well, they still have great stocks of plastic models and the needed tools and paints, but in the last year they've virtually stopped carrying RC airplane goods and materials. I'm not sure if Hub decided to quit competing with internet retailers here, but there are times when I crash a plane, need parts immediately, and can't wait for the US mail to deliver them. Hub used to bail me out time and again, but now I have to just stock up from the internet and hope that I have what I need when I need it. It's too bad. I'd come in for an RC airplane widget and leave with 5 other items. Now, I just drive by most days. Reviews are accurate - it's a great place for kids hobbies and toys, but the...er... mature toy supplies have dwindled. read more

I have been here many times and haven't had a bad experience. They have a good selection of model kits an is always fun going there.

They always have fun things that we didnt know we needed. But totally did. I love all he trains and the accessories to set up your own railroad. read more

Great little independent hobby shop with something for everyone--trains, r/c (foamies and some old school balsa), drones, planes, helis, boats, toys, games & yo-yos. Staff is very knowledgeable and helpful. I found an ancient Guillows model of the Cessna 150 that I built as a kid some 35 years ago. It was the airplane that I learned to fly, the airplane I instructed in, and the airplane that started a career in aviation for me. Now I'm building it again, with the help of my boys. Best in the Twin Cities area by far and worth the drive. read more

Just reviewed another hobby store that didn't compare to Hub Hobby, so I should probably profess my love for this place too. If you've got a kid who enjoys model cars/planes/trains, loves science or crafts, or has a school project to do, this is the place to go. They've got just about everything - including a big selection of games and puzzles - so we always find what we need (ok "need" might be a strong word; most of our purchases are to support our nerdy hobbies). The staff is friendly and nearly as nerdy as our family, so that's a big plus. The only downside is that parking can get a bit ugly at really busy times, like just before Christmas. But the vast majority of the time, it is all good! read more

Just a weird experience, not friendly. Went to pick up an item, I purchased the night before. The lady was rude at the checkout

it is a museum of things that are fun bring a child here and you will expand their capacity for excitement stores like this make everyone afraid of loosing brick and mortar stores read more

This place is the best. Lots of toys, games, model trains & cars and RC things. We have gone to this place several times to get our RC cars fixed and everyone is always so helpful and accommodating. If you go in during the week they usually have more time to spend with you. I've never had an issue on the weekends though. It's just nice to have a fun place to go that has such great customer service. Thanks Hub Hobby! read more

I love Hub Hobby- has all types of toys for all different ages. Stuffed animals, trucks, trains, puzzles, games, crafts, outdoor games, and even cute little animal figurines. It is always my go to for gifts for kids read more

Bought a Blade Nano Q X as an individual package since the combo package with the radio transmitter was sold out. I had a E-flite controller for a CX2 helicoptor and the store clerk assured me that it work with the set up; he even demoed one in store and I was convinced based on the performance with the Nano Q X. Needless to say, I had nothing but problems with my transmitter and it was obviously not working and in the process did some damage to the one I bought individually. Talk with another store clerk (Brandon) and he tells me no that the LPD5SMP doesn't work with the nano Q X. WTF! I would be very skeptical of the technical opinions of these staff based on my experience. A few clowns in the circus... read more

Great hobby store with so many different kinds of toys, games, models, parts, rockets, drones, trains, figures...so much fun just to walk around and see all of the cool things that are there! Better than clicking around in Amazon, that's for sure! Our kids always love going here! read more

Surprised to find that they carry large amount of Bandai Gundam models with decent price. As for 1/35 plastic models, just couple boxes of Tamiya and Dragon and price is higher than market. Overall, a clean store with diversified selection of models and toys. read more

My boyfriend and I love to buy model kits and spend the weekend(s) putting them together, so this is the store we always visit to buy our model kit supplies. They have a huge selection of model kits, RC cars, train sets and accessories, toys, games, kites, and just about everything in-between. I could spend hours there. If you're just getting into a hobby, there always seems to be a customer shopping there that has insight into what to buy. I highly recommend Hub Hobby! read more

I mostly shop there if I need something on a Sunday. Prices are usually SRP or higher and they don't support clubs thru hobby club discounts anymore. I had to return a defective part. I was delayed, then declined. I returned it to the distributor (at my expense)and it was warrantied without problem. To me ,one of the real measures of the character of a company is how you're treated when there is a problem. They failed me on this one. read more

BUYER BEWARE. This place will sell you a broken item unscrupulously. I did not see signs posted reading discounted items may be broken and unrepairable. I bought a 1:18 scale diecast car that had a red price sticker, which I assumed meant it was just a discounted item. It was originally priced at 90 but was now selling at 80. When it was brought home, it was very apparent that it had already been opened, and a tire fell off. I looked at the receipt, and on the receipt, it reads that red sticker items are not returnable. I called the store immediately to let them know, and the clerk said bring it in and he would fix it. I did and left the car with my name and number. I did not hear from them for two weeks, so I went to the store to get it. The wheel was still broke, and I was told that it had been "laying around here for the last two weeks". I am not sure what was being implied, that while it was sitting there for two weeks it was broke again, or had I tried to get it earlier I would have found out the car was unrepairable. I told them I was waiting for a call from them. All a got was a whole lot of hems and haws and shrugs. I was also told the car was not a toy meant to be played with, implying it was my fault it was broke, and basically, too bad. read more

Hub Hobby has something for everyone! The Richfield, Penn Central community is very fortunate to have great businesses such as this. I've always experienced great, friendly service at Hub Hobby. read more

Great employees , we are just getting my son into RC Car . They where vary helpful , went to the hobby store closer to us all we got was rude employees and not much help . This place has everything,.love it !!!! read more