Last night I was driving home and blew my tire. I don't know much about cars, but I pulled into the Thorntons parking lot and started unpacking my trunk to get to the spare. I thought, in theory, how hard could it really be to change a tire?
Much harder and much simpler than you'd think, I guess.
Anyway, I wasn't getting anywhere. One of their employees hurried out and apologized that he didn't see me sooner, and asked if I needed help. I thanked him, and we got to work. There were some complications and I ended up needing to call AAA, but the employee invited me into the store and offered a place to sit and wait. He was above and beyond kind and understanding, and I was so glad he was working that night! read more