Great service, great communication and reasonable. Needed a bolt removed from the bed of my truck…read morethat was stripped. Best of all, Steve will come to you for repairs if he can do them all at your place and he has his own garage in East Syracuse as well if not.

Made a deal with Steve to replace the two front control arms (we purchased), two front tires…read more(provided by Pitcrew), an alignment and a license plate bulb for a total of $1,850+/-. So far, workmanship seems good, no price haggling after the deal was struck and work completed in a very timely manner. Steve came to my house to inspect my vehicle, drove it to his garage for repairs and returned my car to my home when complete. (Pep Boys quoted me $2,800 to replace control arms only, we felt very fortunate to find Steve. Then just recently he quoted a price of nearly $500 to replace the front and back brake pads and rotors on my wife's car, we supply the parts, we feel this price is high. With good tools the work to replace brake pads and rotors for all four wheels should take between 1 to 1-1/2 hours. Any mechanics out there looking for brake work? All in, it was good experience with Pit Crew Auto.

Quality work. Mark was super kind and helpful. They got my car back on the road. Thank you Mark!!read more

Yves Thats for the reminder i was going to update my…read moreprogress. So far i have been able to address everything but the issue shown in the photo and I noticed the replacement headlight was installed 1/4" lower than the other headlight. I hope to find the time this weekend to disassemble and address this. I understand your obligatory bring it in and we will address any issues offer, but honestly do you think i would ever leave my vehicle with anyone associated with you or your business?

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper

I did a lot of business with them I sold parts to them and Jill and Larry were AWESOME to work with…read moreand they were a loyal customer. I've known Larry for many years he's a great guy. I have also been to there shop and they treated me very well. It's a well organized business and it's very neat. I would totally recommend them 100% Great people and great business. Bob P. Wolcott,NY

I always go here because I've never felt scammed. They do not speak condescendingly when explaining…read morewhat needs to be done.

They are honest. They give you the honest price up front…read more This is unheard of in most car shops. 5 stars, I'll use them as long as I'm in the Syracuse area

Always done great work, timely and reasonable pricing! The work was completed properly. They…read moreusually can get my car serviced with in a few days of calling.

I'm shocked to see that they had bay bad reviews…read more I have been going here since about 2016. Its a family owned business. I have had conversations with both the father and son, John. They we're always respectful and detailed. If they found issues while I was at home, they would call me, tell me, give me the option if I want them to fix it. My quotes always matched my bill. I tend to ask a lot of questions because that's how I learn. They took me to my car and showed me the issue. Then showed me what it SHOULD look like, no car place ever did that. I had a new found respect for them after they did that. I always do my research no matter what the situation is. That way, I know what to ask and to expect.

I took my car into be serviced about a week ago. I was told by the owner that I needed a…read moredriveshaft replacement & that it would cost me $1700 for the repair. When I asked for a breakdown of the bill, he said $200 for labor & $1500 for parts. I then told him that I would need an itemized bill for the parts. He in turn started to say that he does not do that & that I would not get the same price for parts that he does. He proceeded to turn the cost around and say it was for a warranty. I said that I did not opt in for a warranty nor was I offered the option to opt in or out for one. He then said, "Ok, you can buy the parts, and I will charge you $400 in labor." The scam is real. If you have ever or plan on ever doing business here, please make sure obtain an itemized bill for everything!

I would like to say thanks to the collision center staff for the great job they did repairing the…read morepaint work on my convertible!

My new vehicle had damage I took it to Driver's Village collision center I talked to Dave he…read moreprovided me with a estimate and set a appointment. I dropped off the vehicle in a very timely manor my truck was done and looks amazing. I would strongly recommend. Thanks for making the process easy .

Horrible experience. Horrible communication. Uncomfortable. Never got a straight answer. Did…read morenot like being there. Angry hostile people. Do not go there.

Blew my transmission in my daily work truck. I'm an owner operator for a bread franchise so without…read moremy truck I don't make any money. These guys not only completely tore down and rebuilt my transmission but when they found numerous other issues they were able to get everything done before my next day of work. I would recommend them for anything. These guys know their stuff.