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    Thomas Troy Home

    3.0 (2 reviews)
    Closed • 11:00 am - 4:00 pm

    Services - Thomas Troy Home

    Home interior design

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    1 year ago

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    25 days ago

    Dinky little shop with way overpriced merchandise. Get real. How do they stay on business?

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    Home Goods - Polish made Santa from Home Goods

    Home Goods

    (45 reviews)

    $$

    First of all, I am an interior designer for over 32 years. For my more budget projects, I've been…read moreshopping HomeGoods in various location in Los Angeles. I have always found the staff, friendly and helpful. A year ago, I decided to move to Palm Desert and and continued my Residential Interior Design here. I've been to the store a few times. I am not sure what is happening at this location, "Palm Desert CA " , but the staff looks extremely unhappy. specifically one gentleman who calls himself the store manager but he is not. I have seen him picking fights with different clients almost every time I go there. I have tried to strike a friendly note with him, trying to calm him down. At one occasion, out loud, he was telling a client that his job is what people call "choose wisely" at the beginning of ones career. Once he was staring down at a client to a point where the lady started yelling " Are you staring me down? may I talk to your manager?" With a great attitude, he responded, "you are talking to him." Long story short, last time I was there I was doing heavy shopping for a 85 year-old woman. Nothing big knickknacks and kitchen items and Home Staples. I was doing a small project for her here at the desert. she has various ailments and I had to be careful choosing the right products for her, which is light enough and easy to operate. Thus it took me over two hours in the store to do selection of various items.. I think that had raised a red flag with the staff. I was treated so poorly there. I had over five workers approaching me and asking " can we help you with something? it seems you've been here for a long time . Every time I would respond, yes I am buying for a client. I need to make the right selections for to clients situation. Sorry this takes time. I do understand store security is important and shrinkage is a problem, but not everybody is a thief . I do believe I dress up nicely and present present not like a bum, so not sure what the issue was ? At the end, yes, the same man approached me aggressively with the same question. May we hrlp you? You have been here for a long time . I broke out in anger, saying "is there a problem sir? " I'm buying over $800 worth of products here. Nevertheless, I was followed by him until I went to the checkpoint and paid for the products and left the building. Funny enough, he knows me from previous purchases from him, which always has been over five to $600. I tried to make a complaint to their head offices. I got a email saying that my concern has been sent to the store manager Jennifer Martinez and she will get back with me shortly . This was a month ago and no one did. again, it's a pity. I love the store and most probably I will be shopping at their other locations, but this one definitely has some major staff issues . I will not be returning there. Who would like to be treated like that?......

    This is a happy place. Lots of things to look at. Lots of things you didn't need but end up leaving…read morewith. A soundtrack that doesn't make your feel crazy to shop to. Nice employees. Good deals. Great candles. Changing selection of items. Well done.

    Jiva

    Jiva

    (28 reviews)

    $$

    I was looking for something special and fun to do for my friend for her birthday weekend, looking…read morethrough Airbnb experiences. I wanted something memorable and unique, something involving alcohol lol ... and found this wonderful, highly rated activity. I didn't realize we had the option of having the candle making party in our own place - how crazy fun is that?! We booked a Saturday 11:00 am candle making private party in our Airbnb and bought some tiny bites, and setup our mimosa bar! I also bought some flowers, and played some romantic French cafe music .... it was the perfect setting. Ciarra was a wonderful teacher ... very patient! She came early and set everything up for our candle making party. I have done some candle making before with the birthday girl actually, knew a little already but learned so much from Ciarra. It was so fun smelling all the different fragrances and learning how to blend them, and learning about adding colors / blending colors... Besides being so knowledgable, she is so patient and sweet! All of our candles turned out perfectly and we all bickered as to who had the better candle lol... Even my boyfriend who tried to get out of it at first, admitted he had a good time. Danielle who is the owner helped me with our booking and she is amazing and kind too. Looking forward to another candle making adventure next time we are in Palm SpringsI

    I hired Danielle to come do a candle workshop for my best friend's bachelorette party in Palm…read moreSprings. She was super knowledgeable and brought everything we needed to craft our own custom-scented and colored soy candles. Highly recommend!

    Hobby Lobby

    Hobby Lobby

    (43 reviews)

    Ya'll, it's that time of year again. First of September only means one thing here. Let the…read moreChristmas decorations commence...lol... I know it could be way too early for people, but you can never be prepared for the holidays. Plus all their fall decors are on sale as well. I, like many others love to prepare and get things ahead of time before they sell out. And yes things do sell out quite fast with social media platforms going virals with items. They do start towards the end of summer to prepare and set up but I think the sale tends to happen beginning of September or late August. They were still setting things up as some isles were still pretty bare but I knew what I was coming. Plus browsing and seeing what they have for this year. Alot of regular but the new season decors are alway great. Plus, holidays items are a whopping half off now. Hence people are loading up and starting the holiday decor shopping. And everything is half off even the tress which is an amazing deal. Social media does promote items so they do sell out fast. I don't know how often things get replenish but best of luck. Ribbons are a main thing that's worth getting as the rates are so good being half off. Honestly, the reason for me coming here is for their holidays items. They do carrying pretty much everything else seasonal and decors. But I like coming for the Christmas items mainly.

    HL has a really extensive assortment of hobby supplies including some that hard to find at the…read morecompetitors. Their inventory is huge and always in good supply. Store is always clean and easy parking. On this visit the customer service here was exceptionally poor. I went to the register to pay for my item. No one there at any of the 4 registers. 10 feet away at the returns desk there 5 employees hanging out while only is tending to a customer. They see me standing at register ready to pay and was looking right at them, but they said and did nothing but continue to stand around the returns counter yuckin it up. I finally say something to the gaggle of them and only then does one of them say that I need to pay at the returns counter that they are all huddled around. What a bunch useless knuckheads. Do better! I typically only shop here when a really have no option for the specific hobby related item I need, but after this experience plus their well known lack of social inclusivity, I'm done.

    Thomas Troy Home - interiordesign - Updated October 2026

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