The customer representative on the phone states that the office is only open Monday through…read moreWednesdays but looking here on Yelp it states Monday through Thursdays. It's always been a pain trying to schedule an appointment with this office because they're only available during odd days and hours either when the kids have school or when us parents are working. And when you do schedule an appointment over the phone, it'll be weeks or even months away!! What irritated me the most about this place was when we scheduled an appointment weeks ahead and they cancelled it the day before the actual appointment. Then when we tried to reschedule, they weren't available for the next 2 months! Maybe it's time to move on to another place.....

I brought my kid to this office for a consultation for braces. We had a 4pm appointment. I was told…read morethe provider is running a few minutes behind. So they take the X-rays. We are waiting and I was called to the desk. It's 4:30 at this point. I was asked a couple of questions and then in convo find out the provider is running an hour behind. Naturally this frustrating because there is clearly a lack of communication from staff. I cancel the appointment. The lady tells me that the 3:30 appointment hasn't been called yet. Keep in mind that the office closes at 5 PM. So either they were going to be rushing to see me in order to go home or I would have been told to reschedule. This is a poor impression of the business that demonstrates this is how you handle potential patients. As I was leaving another mom came to the desk because she didn't know that the DDS was running behind by an hour.

My boys have been coming to Fairfield Orthodontics for about a year now. The atmosphere is great…read moreand the whole staff is amazing. The staff really cares about their patients.

Dear Fairfield Orthodontics,…read more It's hard to sit here and recap a 7 year long journey that started with Dr. Nancy Le and ended with Dr. Niousha Saghafi. I wrote my original review when I was still in the process of finishing my braces and now that I've finally gotten them off, I am struggling to put my thoughts to words It feels almost heartbreaking to not see them as frequently anymore as this office has truly become a place I call home. If you have ever heard of The Third Place theory, you know that home and work are the primary and secondary. For me, Fairfield Orthodontics became my third place. We failed together and we succeeded together. They saw me go through every hurdle of my young adult life. Somehow somewhere along the way, I almost forgot that I was here for braces. It became a place where I could truly trust someone without a single doubt in my mind, that they were going above and beyond for me each and every time I saw them. Nobody enjoys going to the orthodontist, but I slowly began to love seeing that warm office on that third floor. I started my treatment fresh out of high school in 2019 when I was only 18 years old. I turn 25 next week. This office has seen me finish community college, transfer to my dream school at UCLA, graduate with my degree, and finally start my big boy job in San Francisco. Even when I was nearly 500 miles away, I routinely flew home to Fairfield from Los Angeles because I refused to see any other team, but them. There is no greater team helping people achieve their dream smiles than the ones here on Oliver Rd. Take it from me, I spent my hard earned money while working in college to fly back and forth every 6-8 weeks because that's how amazing they are. They have the best network of supporting members around the community. From Dr. Jennifer Lu and Dr. Mark Sutter never once did I doubt their team. My case was not an easy one. You could almost say it was borderline impossible. Dr. Le had even consulted a second opinion, not once, not twice, but with 10 other orthodontists. They all said the same thing. "It's impossible." I had other oral surgeons say it couldn't be done. Yet, here I am, the living representation of the impossible. Fairfield Orthodontics does the impossible. How many other offices can say that? Now for the parents, teenagers, or young adults thinking: "where should I go for treatment?" There is only one answer and the millions of reasons are listed above. If you are going to spend your hard earned money anywhere, it better be with a group of people who actually have your best interest in mind. This is that place. One phrase comes to mind when trying to describe Dr. Saghafi's work: "Poetry in Motion." It's that same feeling when you get when watching Tom Brady pick apart the Falcons, Stephen Curry break down the defense, or Lewis Hamilton ripping through the tarmac. Watching someone first hand be so incredibly skilled, talented, and meticulous in their work just leaves you in awe. You are truly in the presence of someone who has honed their craft to perfection, that you trust every decision they make. Be confident in your decision. I was. I spent more years in this office than I did in high school and community college combined. And honestly, I would do it all over again. Through all the nights of self doubt, painful recovery from surgeries, nights of wires ripping my cheeks, and my teeth being so sore I refused to eat. I would do it all over again. I would fly home back and forth from LA all over again. I have no doubts in their abilities and you shouldn't either. If I had gone to those 10 other orthodontists, who knows what my smile would've looked like. I got lucky, I chose the right one with my first choice. Do yourself a favor and do the same. And to the amazing staff that are reading my review. Thank you for everything you've done for me. You've genuinely changed my life. I owe a debt to you that can never be repaid. I hope that this little 1% of my token of appreciation for you can be felt through text on a screen. But you know as much as I, how much I love you guys. You'll never get rid of me, we've been together for too long. Promise not to poke fun at me for this sappy review when I see yall next time. Love, Harris

I arrived during office hours (3:45pm on Friday) to check over our paperwork as new clients to make…read moresure all the billing was in order. The secretary ignored that I was at the door and I was sent to voicemail twice while standing right at the glass door. It wasn't until I got back in my car and it was time for her to clock out that she called back. If your insurance is not exactly how the secretary thinks it should be, she will not schedule treatments. She relies on her own experience rather than insurance procedure to determine whether or not this office should treat your children or not. Hoping this is an isolated situation and not reflective of the office as a whole because what was once feelings of excitement over having a pediatric dental and orthodontic office 5 minutes from our house has turned into a front desk nightmare.

If you don't want to be discriminated by Mr. Adair, then do not come here! He was so rude! As I…read moresaid in my review on Google, I wish there was cameras in the consultation room because he was flat out, discriminating me. And this doesn't have to be about race, but he definitely was discriminating me as a young parent. Basically blaming me for not bringing my daughter any sooner or else she would've been able to get something done which is funny because I was able to seek a second opinion from another doctor that specializes in airway and my daughter is getting treatment now, so be careful where you end ur search for a good orthodontist. And the crazy part is my kids have gone to the dentist since they had teeth. So for him to say, I didn't bring her in time wasn't a lacking on my part. He was just negative Nancy the whole conversation. Asking what would I like to know instead of driving the conversation into what he sees and how he can help he flat said there's nothing he could do for us and I said nothing.? and he said nope flat out. So I kept pushing for a better answer and finally he said maybe when she's older and I said well thank you for finally giving a positive response and he just said I could take it how I want. I honestly like this dentist because of Dr. Emily, but once I met this man, I honestly changed coming to this office period. BEWARE

I was referred by my dentist to American Canyon Orthodontics for my invisalign service and my…read moreexperience has been exceptional. Friendly and knowledgeable staff, that is always very accommodating. I highly recommend and my teeth are straightening perfectly.

The care here is quality staff friendly and will answer all questions you may have cleanliness and…read morevery maintained and up to date equipment

We've had such a great experience with Dr. Scott and his team. The office is clean, modern, and…read morevery up-to-date with technology. Every appointment has been smooth and well organized. The entire staff is truly amazing -- they are kind, patient, and very understanding. They've worked so well with my daughter, who can be very sensitive to different textures and sensations during appointments. They've always taken the time to explain what they're doing and make sure she is comfortable. Most importantly -- we've already seen results! After just a few visits we started noticing her teeth changing and looking amazing. I highly recommend Dr. Scott Orthodontics. They've been wonderful to our family and we're very grateful for the care they provide.

Choosing Dr. Scott was hands down the best decision for our family. We consulted with two other…read moreorthodontists before ultimately choosing Dr. Scott and his team for our son's care, and we're very glad we did. Dr. Scott is honest and dependable, appointments are quick and efficient, and we've never had trouble getting in. The entire staff is incredibly friendly, they always explain what they're going to do beforehand and make sure our son feels comfortable, the customer service consistently goes above and beyond, and the office is clean and modern. You can't go wrong with Dr. Scott and his team.

Linda was fantastic and Dr. Jergensen was quick! if you want to be serenaded while the sound of…read more drilling and Harry Styles in the background, this is the place for you! Love the family owned business esthetic and decades of loyalty to this community. And... LOVE that "aunty nice teeth" Leanne works there! She's got the best chompers in the biz! The front desk staff was also very knowledgeable, supportive and quick to help out! 10 out of 10, I'd highly recommended!

Dr Jergensen's office is always efficient, clear care instructions and amazing customer service by…read moreall. They genuinely care.

My 13-year-old son needed braces and this place was recommended to me. We have been so happy with…read morethe care, communication and the people who work here are all so kind and helpful. I had a question about my son's spacer and they had me text a picture to them instead of having to go all the way to the office which I thought was really cool and easy.

First time coming here I am so impressed by the customer service. I was immediately welcomed by the…read morefront desk, the girl who did my X-rays was super sweet and informative, then finally I met with Dr. Yang for a consultation for braces she was very kind as well and the prices are very fair. If I could give 10 stars I would. Can't wait to go back for a new smile in the summer.

Excellent staff always friendly and courteous. A lot of options and flexibility with appointment's.read more

We are very happy with the services provided by dr Lee and his office. He explained our options…read morewell and offers payment plans. Recommended!

I recently visited Green Valley Dental for an emergency visit. Dr.Bajwa and his staff were so…read moreaccommodating on a Friday that I was completely surprised by their warmth and kindness. Dr. Bajwa took time to explain the treatment plan and what should I expect at each step. I will highly recommend this office to everyone who are looking for a dentist who genuinely cares for their patients and takes time explain the treatment plan!

Dr Bajwa and staff is so awesome. Very helpful and detailed in explaining what they are doing. Dr…read moreBajwa was always a kind hearted dentist and detailed in explanations. today Jonathan did my cleaning and I will request for him whenever I have cleaning to do. he is another employee that is very good in explaining. I really appreciate this staff thank you all !!! Helene F

My lady dentist at every turn continues to be professional, efficient and to be precise.... She…read moreknows her craft. She ! We had a bit of a problem with my gums... Luckily the result with laser did the job. She was extremely careful and made sure I was comfortable with the procedure, frankly it did burn a bit, I tough it out in order to have the very best result. My teeth and gums felt surreal, It was an amazing experience! Everyone involved from X-ray to hygienist is always nice with great enthusiasm.It's an absolute pleasure to visit every six months. The new front desk staff addition was very polite and professional. I like that! Ma dentiste à chaque tournant continue d'être professionnelle, efficace et précise.... Elle connaît son métier. Elle ! Nous avons eu un petit problème avec mes gencives... Heureusement, le résultat avec le laser a fait le travail. Elle a été extrêmement prudente et s'est assurée que j'étais à l'aise avec la procédure, franchement, cela a brûlé un peu, je l'ai enduré afin d'avoir le meilleur résultat. Mes dents et mes gencives étaient surréalistes, c'était une expérience incroyable ! Toutes les personnes impliquées, de la radiographie à l'hygiéniste, sont toujours gentilles avec beaucoup d'enthousiasme. C'est un plaisir absolu de visiter tous les six mois. Le nouveau personnel de la réception était très poli et professionnel. J'aime ça ! Mi dentista en todo momento sigue siendo profesional, eficiente y para ser precisa... Ella conoce su oficio. ¡Ella ! Tuvimos un pequeño problema con mis encías... Afortunadamente, el resultado con láser hizo el trabajo. Ella fue extremadamente cuidadosa y se aseguró de que me sintiera cómodo con el procedimiento, francamente se quemó un poco, lo soport

I had a mixed experience at Fairfield Dentist today. I was running behind for my cleaning, but I…read morecalled ahead and was told there was a 15-minute grace period. I arrived within that window (right around 14 minutes late) and immediately apologized to both the front desk staff and the dental hygienist. Unfortunately, instead of acknowledging the apology and moving forward, the hygienist repeatedly focused on my tardiness. She made comments about how it would "put a damper" on the appointment and continued to bring it up even after I had already taken accountability. The tone felt unwelcoming and, at times, unnecessarily reprimanding. Dental visits already put patients in a vulnerable position, and the last thing you want is to feel uncomfortable with the person providing care. Because of this, I ultimately chose to reschedule the cleaning and step away from that interaction. That said, I did keep my 9:00 AM appointment with the dentist, and that portion of my visit was very pleasant. I was also seen by Alex Howard, who is an absolute gem--always kind, down to earth, and warm. My experiences with her have consistently been positive, which made the earlier interaction stand out even more. I understand the importance of staying on schedule, but once a patient communicates and apologizes, there's no need to continue addressing it in a way that feels excessive. A more professional and solution-oriented approach would have made all the difference. Overall, while parts of my experience were great, others left a lot to be desired.