If I can give this place a zero I would !!! This place has the worst service and is very rude !!! Prices keep changing dates keep changing got called a liar and says I'm trying to get stuff done for free ! Jessie is very rude mainly because of her I don't recommend anyone dealing with her she's a crook ! This whole place are crooks now I can't finish my procedure cause the manager has no clue even when you try to tell her what's going on Tammy needs to manage this place better ! Make sure if you do go here check your insurance to make sure they're not scamming you !!!! Horrible place hope they learn how to put customers first!!!! Shame on Theo place read more

Best care I've ever received. Extracted a tooth that had been killing me since n a matter of minutes. I was well taken care of. Everyone was so great from assistants to doctors to office staff. Top shelf read more

I've never been to a dental office that doesn't have a real live dentist there, working. I have been there three times and I've only seen a dentist once. They've told me to come back at a another time or another day. It's ridiculous! I have x-rays done, my teeth cleaned, and the hygienist tells me, everything looks good. I'm going to another dental clinic. read more

Switched to this dentist since it's closer. Very nice and clean inside. Staff is super nice and my hygienist is great. Gave it 4 stars only because I feel like others may feel uncomfortable with a dog being there. They have a small dog on a little bed behind the desk but it lays there. Very good dog though. Also, since covid they don't give out complimentary toothbrush goody bag after cleaning. read more

Paradise Valley Dental Studios - Inside - General Dentistry Near Me - Fairfield, California

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Very personalize care. Convenient Saturday appointments. Im a "scarry-cat" when it comes to dentists but he made feel at ease esp of a technic of tapping me while numbing and offering a guard to keep my mouth open so i wont get tired. They explain what they are going to do before doing. Excellent care and service read more

Amazing dentists, friendly front desk. Clean facility. I have been coming here for many years.

When I first transferred to Dr. Tan's office in Fairfield from the Vallejo location, everything went smoothly with my appointments. However, over the past few years, I've noticed a troubling pattern: scheduled appointments or cleanings are frequently canceled, or when I call to confirm, I'm told the appointment isn't on the schedule--even though I have a confirmation. This reflects poor business practices. read more

My mother had a wonderful experience at this office. She even referred my father to be seen there. On the day of his appointment, he was running late (sorry he's my babysitter), the office called him and asked if he was still able to come. He said he was on his way, they said okay. When he arrived (less than 10 minutes), he was immediately taken to the back to get started. After the cleaning was done, a staff member lady came to his exam room and angrily said "why would you make an appointment when you don't have insurance." My father stated that he does have insurance. The lady then continued to scold my father saying that they cannot find his insurance. My father then became upset and raised his voice at her and said I can leave and figure this out later. Few things: 1) Why would you see the patient if you didn't verify the insurance? 2) If he was late, don't you have a grace period of when you still allow the patient to be seen? 3) Did the lady racially profile my father and assume that he didn't speak good English and that is why she was "scolding" him? Then when my father raised his voice and spoke perfect English, she backed down? hmmm. When I came home from work, my father told me what happened. As a health care provider, I was furious. I attempted to call the office, they were closed. After work 2 days later, I visited the office and asked to speak with the office manager. The front desk lady said the office manager was not in and that she could take a message. I told the front desk lady what happened and she said that she was present that day and she assured me that no one yelled at my father. I immediately knew that the front desk lady was most likely the one who yelled at him, simply by her tone and her immediate denial of the incident. I called the office manager phone number, it was the Vallejo office number, left a message to have the office manager call me. Never received a call back, its been a few weeks. My father is the nicest man alive. So when he is treated poorly, my blood boiled. I hope this staff member does not treat other members like this. read more

One of the best dental practices you'll find in Fairfield. Staff is great and very helpful. Always a pleasure to visit when I have to come in! read more

Loved this place, and I truly loved how accommodating the staff is, but when I saw a dog roaming the office, I was not pleased. It was a tiny white dog who is supposed to be a support animal for the office manager, yet the dog roams around freely and in and out of sanitized cleaning areas! ESA's in California are required to remain with the person they are supporting and not pose a danger (or in this case) or health risk to those in the work place. With COVID cases still on the rise in the area and the possibility of transmission betweens humans and animals, I am no longer comfortable receiving care here. read more

I was experiencing a lot of tooth ache and was able to quickly get an appointment with Dr. Thai. She found that the pain was due to a molar that needed a root canal. I made an appointment to have the root canal done within 3 weeks. Dr. Thai took the time to make the necessary tests to find and explain to me the cause of the pain. A+ grade for Paradise Valley Dental. read more

It's been 6 years now that we've been coming to this dental clinic. Staff are very helpful and friendly. They send text reminders days before your appointment which I really appreciate. Highly recommend for those who are looking for a dentist. read more

This was my 1st time here. My dental hygienist was Eric, he was polite, social, welcoming and knowledgeable. Infection Control: Equipment was wiped down after xray, plastic cover was used for xray device placed in oral cavity, dental chair had plastic cover and disposed after each patient. Oral cleaning was thorough, flossed, polished but unsure why fluoride was not used but my daughter had fluoride but no polish. I never met the dentist which was concerning. Eric said he was busy and it is not common they come to assess the hygienist work after cleaning. I asked why don't they assess the work of the hygienist and assess each patient, let alone introduce themselves as the dentist. The front desk stated that it is upon the hygienist judgment if fluoride is needed. I feel that a practice should have set protocols for every patient that needs cleaning not upon the hygienist discretion. I was dissatisfied with this process and that the dentist was "busy," but had a moment to read my xrays. A physician interprets the xrays and communicates their findings with the patient whether there is no findings or area of concern. I will wait for my bill to make sure I wasn't charged for fluoride as this causes suspicion on their process and a possible violation on codes not met. Front desk called an hour later asking for me to come back to see the dentist and get fluoride as my insurance covered fluoride--I beg your pardon???? I asked for the MD to call me back. Next day, no call back from the dentist or manager. We'll see how their practice charged me when the bill comes! This is completely unacceptable. Margie Flores LNC read more

Amazing people. Doctors and front desk try to make you feel very comfortable. Very clean!!

Have been coming here for about 5 years , have had a root canal , cavity fillings and currently doing the Invisalign alligners. The Dr. Has always made me feel like he cares and welcomes me as well as my children whenever I have to bring them! Always accommodating and attentive ! read more

Further on Dr. Thai's dental service: Referred by the partnering dentist, Dr. Quincy Tan, I only learned that Dr. Maggie Thai was NOT an oral surgeon for extracting teeth until AFTER I was being numbed and she had started working on the extraction. What's a person to do in a position like that? How do you think? Dr. Thai also did not consider removing the crown on the tooth before yanking me almost out of the chair in agony. Consider my experience as having been total ignored as a human being with feelings and needs as the rest of the world. This is my true experience and you should take heed. UPDATED NAMES CHANGED from TAN TO THAI OF 4 24 - Getting a tooth pull by Dr. Thai of Fairfield? Look out! No discussion or consultation carried out by her assistant or the doctor before the procedure as you probably would like to do. Hardly any anesthesia without your fainting first.  Charge you without discussion for additional work. Expect payment. Leave you in shambles to yourself while heading on to the next patient. Cold atmosphere and treatment. I was recently alerted that women doctors do not take other women patients pain seriously; proven so on yesterday. Frightening. Watch out. read more

Attempted to register as a new patient literally three times. All on different times of the day and hoping that someone would answer the phone or even just be at the desk. Phone kept ringing, my boy friend and I kept waiting in the lobby, and didn't even get to speak with some one after yelling out hello!! Therefore, dentist no. 2 was honestly just across the street and got an appointment set with them. 2 stars because on how clean the lobby looks. read more

I've loved Dr. Thai and Dr. Tan ever since I started seeing them in Vallejo. I'm not a huge fan of the dentist and really don't like to go (but I have to to keep these pearly whites beautiful)! Anywho, my boyfriend started seeing them after my first few visits and he thinks they are fabulous too! We moved to Fairfield and were so thankful that they have an office there. They just opened up their new office and it's bright and modern. I love their receptionist, Jessie, who is always so sweet and accommodating when my schedule is not. The dental hygienists are pretty good too but I have not found my favorite yet in Fairfield. I'm so happy about their new location and so happy to keep my fabulous dentists! read more

Paradise Valley Dental Studios - General Dentistry Near Me - Fairfield, California

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I was a patient of these dentist at their Vallejo office. At that time I had been completely satisfied, actually overwhelmed by their care. It was by accident that I came upon them here at their Fairfield location. Now I must say that they have blown me away (in a good way) not only with their care but with their service as well. read more

The family and I have been seeing Dr. Tan and his staff for 3+ years now. All of my experiences have been great. Jesse at the front desk is welcoming and well organized. I have seen two of their hygienists (Ester and Kara) and both are top notch. Dr. Tan is professional, pleasant, and communicates well. Wait time is usually low and exams are not rushed. Their brand new office is beautiful and his equipment looks new. I've noticed that his staff turnover is low and the staff seem happy to be there. Another great thing is that his office was built brand new from the ground up for his practice. I think this demonstrates he plans on staying awhile. Overall, I love the service this dentist provides and being a longtime Fairfield resident I love that businesses of this high quality are in this town. read more

Paradise Valley Dental Studios - Brand new building next to Texas Roadhouse - General Dentistry Near Me - Fairfield, California

I love this dentist office the front desk are very helpful and resourceful I enjoy Taking my family here

Love love love this dentist. Best customer service ever. I have had two major surgeries here and this is my new forever dentist. Can't beat the price or location. The Staff here and at the Vallejo office make you feel welcome. I was embarrassed to go tot the dentist because it had been so long, but they made me feel comfortable. They were honest about what I "needed" and what I could get but could also live with out. I'm so happy I found this place. read more

It took an embarrassing amount of years to go back to the dentist due to some bad experiences as a kid... They made me feel SO comfortable! Everyone makes you feel so much better and it feels like family. I don't ever want to change dentists again. I still have a long way to go and more procedures to have done, but even the scariest things I once feared are not that bad with this dentist. read more

The male doctor I seen showed no sense of urgency! Barely looked at my teeth! X-rays were rushed...I had severe pain and he prescribed a steroid!? that said take all 5 pills before surgery ?! left me in the chair and walked away! Didn't even explain why I would need take those steroids pills! Didn't prescribe any pain medication for the problem! overall the worst experience I had with no help! please be aware of the male doctor there very nonchalant and doesn't seem like he cares about his patient! read more

Run do not walk. They were a fair dental office, Jesse left and the front office staff is lacking, well let us say "experience is a good teacher". We were patients and I had a root canal go bad, needed to speak with a dentist, called and asked and it never happens. Total silence. Do not go there, find any other dental office!!! read more

Love this dental office it's so clean and modern - their service is always great. The front desk manager Jessie is so kind and is always open to questions. I scheduled an appointment to have my chipped tooth fixed and I had a ton of questions about the process, the materials they used, prior work they'd done similar to mine....and so on. She answered all my questions and made me feel so comfortable when I came in for the procedure. Dr Tan saw me and was very professional and walked me through the steps of what she was doing. Overall, I am so happy I chose this dental office as my primary dental provider - I can't wait to come back for my cleaning. This place looks and feels like a spa. read more

I usually hate getting any type of dental work done but wowwww... this place and the people are just amazing. Definitely one of the best experiences I've ever had a dentist. Everyone is super nice! I would definitely recommend read more

The evil part of me wants to give 1 star to keep ppl away from this gem of a place. All the receptionists, assistants, and dentists are the friendliest staff you'll ever find at a dental place. But to low grade to keep YOU away wouldn't be fair to them so I'll give a true review. I had Dr. Quincy Tan today. II couldn't be happier with the experience I had. I was commuting to Pleasant Hills because that was the closest good dentist I knew of that took my insurance but after coming here because my dentist was booked, I'm not going back to mine. I'm switching to this lovely place! read more

This place is by far the best dental facility I have been too! Jessie is one of the sweetest receptionists I've ever dealt with. I love Dr. Tan too! He is very light handed, he makes sure I'm comfortable before he starts any work, he asks about my family etc. We laugh while I'm there and I usually HATE the dentist. The facility is very modern and clean. I've been going to them for years, although I normally wait until there is a big issue and I'm in pain! I recently got a new job and made sure I picked a dental insurance provider that they accept because I wont go anywhere else! I highly recommend them!!! Thanks you guys!! read more

My daugther was attending this dentist for 2 years for ortho. It has been hell. They kept prolonging the removal of her braces, they gave her retainers that didn't fit, and it is impossible to make an appointment when they cut their hours to 2 days a week!!! The last time my daughter was there to get her braces removed, she got fitted for her new retainer and was supposed to pick up her temporary that same day... well, I get a phone call that they didn't have the retainer ready and was going to mail it to us. That has been over 2 weeks now ... no retainer. DO NOT GO TO THIS DENTIST!! read more

I've been a patient of Paradise Valley Dental for 5+ years now and my experience has always been a great one! I know thats sounds crazy, especially when referring to a dentist office but its true. The staff is friendly, personable and remembers you even though they havent seen you in 6+ months. They have locations in Concord and Vallejo as well. read more

Fantastic Service! Always finding a way to squeeze everyone in, even the whole family. Jesse at the front desk is very helpful. Dr. Tan is gentle, thorough and explains every step as he goes...along with next steps to be taken. read more

Dr. Tan has been my dentist for a few years and he is the best! He is very gentle with his work and I never have any pain with my dental work. They are very accommodating and do their best to meet all your needs. I have recommended them to family and friends who are also very happy with their work. Everyone is so pleasant and friendly there, I never have any issues with them. read more

Usually I leave the dentist in tears but not here they made me feel very welcome and the cleaning did not hurt and at all. My teeth feel so clean and great! As well as, the staff is very nice, I would definitely recommended! read more

I've been a patient of Dr. Tan for about 3 yrs. He and his staff are sweet & helpful! Going to the dentist is one of my least favorite medical appts (shocker, huh?), but Paradise Valley Dental has surpassed my expectations. Give them a try, you won't regret this decision! read more

I most definitely would recommend this dentist to everyone! Young and old. My family and I have been coming here for a few years now, and I don't ever see myself going anywhere else for dental services. Jessie whom is very sweet works the front desk and keep you reminded of upcoming appointments so you will not forget. Khara, one of the hygienist is super cool to talk to. She makes you feel comfortable while getting a cleaning and is super gentle, because lord knows I hate the cleaning part of it. Dr. Quincy has done awesome dental work on my husband and son! I have to get a wisdom tooth pulled soon that I am kinda of excited about. He gave me reasonable advice to why I should get it done and I'm so for it. Thanks for being awesome Paradise Valley Dental in Fairfield CA. I love you guys keep up the great work. read more

In the short amount of time I've been with them, they have made me nothing but uncomfortable with the information they've given me and how they've treated me. I have never had anything wrong with my teeth, no cavities, nothing. The second I come to this place, they start telling me about all the new cavities I have every time I'm in the studio. I believed them the first time, and thought I was going in to get a filling on the right side of my mouth, and when I showed up they started to talk about doing my left side. I was VERY concerned that what I was hearing was different from what they said, but continued and got it done. Last week they told me I had two cavities that formed in the last six months. I knew instantly that this wasn't true, visited a different dentist in a different location and got it confirmed, I do not have any cavities. It's really a shame, I wanted to like this place. But save yourself the time and hassle, they over diagnosed me on what work I needed done. I'm very disappointed. read more

At first, I was happy to have found a very modern and clean appearing dental office near my home. Went in for an Invisalign Braces consultation. Was told that someone would call me later that day with the out of pocket cost. I called and left messages everyday for a week until I received my call back. I requested an written estimate to be email to me. I was told that they do not have the capability to email a document, only to fax one. Later that same day I recieved a call stating that Dr. Q. will not be taking on any new clients furthermore he will not be working there until they work out his schedule. Called his Vallejo office. They were surprised to hear this information. Ms. D promised to follow up with me. The very next day she left a message advising me to look for another orthodontist. What's really going on here. This is a $7000 job. I'm taking my business to an well established business. I have wasted too much time with this place. Either you do, or you dont do this type of work. Don't waste customers time. read more

Awesome experience. Took my two young kids, they loved the staff. Very prompt service, will definitely be coming back here.

The staff is very friendly, well-organized and extremely courteous. Every visit has been a blast and I always come out feeling extremely satisfied and in no pain at all. Great place to go to. Recommend them to all my friends. read more