Devonne was the director who walked our family through this very difficult time. We felt so cared for during the entire process. We had the added component of shipping remains to another country, and she made the whole process seamless. She made herself available to us and answered all of our questions, even if we asked the same thing multiple times. Her care and patience were extraordinary. Nobody wants to need the service of a funeral home, but when you find yourself in need, I recommend Thomas Miller for their extreme care and thoughtfulness. read more

Today I have decided to write a 1-star review for Thomas Miller Mortuary and Cremation services in Corona California. I hate doing this because we have given this mortuary a lot of business over the years, but my last experience with them just destroyed that relationship. First, the staff is incompetent, at least the ones I dealt with. Unfortunately, I needed to have cremation services provided for an individual who was not family but whom I was responsible for. I didn't need anything fancy. I went in for a quote, it seemed reasonable so I said let's do it. They called me back about 2 hours later and the price, of course, had gone up...this was after I had asked several times before I left...if the price was the price. Apparently it was going to cost me 300 dollars more because the county morgue needed to squeeze me for a fee. It would have been nice to have an experienced staff member point this out to me...but of course Thomas Miller is sleezy. Next, when I went in to pay, they neglected to tell me they charge 4.5 percent more for you to use your credit card...so I did not bring my checkbook. Guess they figure you'll just cough up money because your grieving. So, I had to go back a third time, to write a check. No problem, I just want it done. Now here is the cherry on the ice cream...they looked at the check when I paid...but called me a week later and said it was made out to the wrong service. I had to make it out to their cremation service...I had made it out to Thomas Miller, and their wonderfully inept staff, again, didn't say a word...so I had to go back a FOURTH time. This time hopefully it will get done, but they a got piece of my mind. They don't care...I got the proverbial "sorry about that"...which really means...well you know. Lastly, I asked for the manager to call me...yeah...I'm still waiting...and waiting...and guess what, it's been almost two weeks and my loved on is still not cremated. Maybe Thomas Miller will find another excuse to delay...or squeeze me for some more cash. If you can, find somewhere else to go. We've done a lot of business with this mortuary, but that ended today, and unfortunately I cannot recommend them. Who knows, maybe I'll get someone else's loved one and not even know it! With Thomas Miller, I wouldn't be surprised! read more

From our very first phone call, the staff at Thomas Miller Mortuary & Crematory in Corona were incredibly helpful, kind, and understanding. They clearly explained the entire process, which brought us some peace of mind during a very difficult time. We were specifically looking for a funeral home with a crematory on-site, and Thomas Miller fit that need perfectly. Not only did they have the soonest available date in all of Southern California among the many homes we contacted, but the venue itself was also beautiful and well maintained. For our Hindu service, the staff's knowledge and experience stood out. They were deeply familiar with the rituals and respectful of every detail. The entire arrangement was made during a single visit, which was especially helpful while we were in mourning. We worked closely with Devonne, who was a true professional--always available via email, text, or phone. Coordinating the flyer content, flower arrangements, and audio files remotely was seamless and allowed us to focus on other aspects of the ceremony without additional trips to the funeral home. The level of service we received was outstanding. Every staff member we encountered was courteous, solemn, and attentive. The venue's spacious hall accommodated a large crowd comfortably, and the included live-streaming service was a thoughtful touch for those who could not attend in person. We would wholeheartedly recommend Thomas Miller Funeral Home in Corona, especially for Hindu and Sikh families in the region seeking a dignified and culturally accommodating service. read more

This is in regards to the parking. I arrived on time to the service of a loved one. Upon entering the parking area it was completely full. There was no over flow parking available, no one guiding traffic or trying to help. All the residential parking behind the mortuary was full. I tried to park at two nearby businesses only to be told they would tow my car. It was such a horrible experience and it caused me to be late to the service when I was on time. I called the mortuary to let them know I couldn't find parking just to be told I'd have to find parking out in the street. If you are expecting a large attendance DO NOT have your loved ones services here. The nearby businesses must be used to this telling people they will tow your car as you try to park and leave your car. read more

We called ahead of time before my dad's passing & they directed us on what all we needed to do. They came & picked up my father after he passed & were so professional in the manner of how they got him out of the building. They were very accommodating each step of the way. They handled all the arrangements. The gentleman who accompanied my father to the service were absolutely wonderful, polite, friendly & sincere. They stayed for the entire service which I never expected. I highly recommend this mortuary for your needs. read more

We recently suffered the passing of our 5 year old princess. Undoubtedly it has been the most devastating time of our lives. Keisha has been the most compassionate and amazing person. She worked so hard to make everything so very special for our princess and also for our family. We will be forever grateful for all the help and support she provided us. Also, Marc was wonderful from the initial conversation he was attentive and supportive. The whole experience from beginning to end was handled with care and compassion. Everyone was respectful and gave us a sense of peace. With this being the most difficult time in our lives, having their support was priceless. We want to THANK you from the bottom of our hearts. read more

Thomas Miller Mortuary & Crematory - Mortuary Services Near Me - Corona, California

Since founded in 1891, Thomas Miller Mortuary service, has been serving the community of Riverside and multiple areas of California since 1969. Nobody knows when, or how, but you can plan for the future of what could be. We decided to plan ahead, in case of the unknown, can never ever be to prepared. From the moment you walk into Thomas Miller, it was very clean, warm, inviting place and the exceptional customer service was one to behold. And our worker, ALEXIANDRIA, was SO SO AWESOME, PROFESSIONAL, PERSONAL, WITTY, COMPASSIONATE, LOVING AND SOOOO knowledgeable, She did an ABOVE AND BEYOND walked us thru the process from start to finish, and took the time to really answer and ask questions to. HIGHLY RECOMMEND her for ANY of your Funeral, and Cremation needs to! Was extremely, through, with everything the process, what the cost is, what we need to do and explained it all!!!! She IS SO SO AMAZING!!! Overall was impressed, I know both my husband and I are in Great hands with Walker, and Thomas Miller.. Truly amazing experience, and sooooooo glad that we got this done!!! Something you should never put off!!!! It is so so well worth it. So 1 out of 10, I give Thomas Miller, a 9 out of 10!!!! It was great service and deals they got going. Thank you for being and keepin it real! So until next time STAYING ALIVE!!! read more

I just ran a service here...I called the day before and asked how I would get a video up on the TV's and was given "DVD" 1st: No one makes DVD's in their homes! I asked if we could use a flashdrive and they said yes...so now I get it on a flash drive and get there to have them not know why it isnt working. (A granddaughter of the deceased took her time and emotions to make this video to have it not work) Then I said forget it, can you just turn off the tv so that it isnt distracting with a menu up...NOPE. (They didnt forget to turn it off when it was time for us to leave though) They had no tissues up at the podium for the people speaking (there is literally a perfect spot for a box of tissues meant for that on the podium) [less bothered about because that is a detail that just would have been above and beyond service] Finally, They did not lock the door, or block off the door that is less than 20 feet from the podium, so people unknowingly kept opening the door to be surprised by a several dozen mourning people The only saving grace is that the people didnt know any better because it was about their family member so I wasnt going to say it in the middle of the service. They had no templates to help plan, no recommendations etc. read more

This facility was really caring.. and continues to check on my "grieving" process" .. Thank you Thomas Miller read more

Losing a loved one is never easy, but navigating through the process of securing their final arrangements with Thomas Miller Mortuary staff has truly been filled with professionalism, empathy, & support. I miss my father dearly but can truly say his remains have been handled with care. From the call to schedule arrangements and throughout, Keysha has been a true asset. Dealing with a loss of course emotions are everywhere and it's a challenge to think clearly. However with this experience all information was very clear, we were well guided throughout, and communication has been concise. I'd recommended Thomas Miller Mortuary for the care of loved ones when they physically depart. read more

Thank you Devonne and Keysha for all your help and sincere sympathy. They went above and beyond their duty to make arranging the service for my Mom easier for us. I highly commend them. Everyone in their office was so nice and helpful. read more

Thomas Miller Mortuary & Crematory - Mortuary Services Near Me - Corona, California

Thomas Miller's staff were great to deal with. Each of them were respectful, professional, caring and did their work perfectly. I couldn't have been more pleased with the way they took care of my father. I definitely recommend this place. Thank you. read more

Team is patience, customer oriented. They did an amazing job with my mom. They had great recommendations and suggestions of things I didn't even know existed. They found ways to help me save money and still get the services I needed/requested and the quality I expected. They are also very conveniently located. read more

We had our mothers cremation done here. Everything went wonderful staff was friendly and accommodating. A month after my mother passed they are now using my phone number to solicit business from me. I am mortified that this would even happen.. How dear you use my number to call to solicit business for when my time comes. Using my Mothers death as a stepping stone to advance your business. I never gave you permission to use my number as such. How can they even give my number to someone for this purpose? Never again read more

Update: Chris called me and attempted to make it right and CeCe from walker called me and apologized even though it wasn't her fault! She is an angel! I also forgot to say in my post how the embalmer came out in her rubber water boots and was yelling orders when they where loading my dad's casket on the flatbed that was brought in for his last ride! I was so utterly disgusted that she would have the nerve to come out and try to run our service in rubber boots especially in our current Covid scare. so unprofessional and unsanitary SMDH I guess she felt she had to help our funeral director Frankie because she had no idea what she was doing and I literally had to run my father's funeral and pass out the programs after the funeral and make the the needed announcements of the luncheon. SMDH it's sad and I hope Chris is able to get rid of the bad apples in his business. read more

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I chose Thomas Miller Mortuary to help me after the death of my husband. I can't say enough about how helpful and knowledgeable and compassionate they are. Erica was kind and efficient. She was able to explain all the necessary steps to take. She made arrangements with the hospital for transportation. She made necessary notifications, provided paperwork, obtained death certificates, contacted the cemetery and set up a time for the military service at Riverside National Cemetery. She arranged for an officiant to be there as well. At this most difficult time in my life, Thomas Miller provided the support I needed. I owe them heartfelt thanks. read more

Thomas Miller Mortuary was magnificent. I went through the process by myself but I was never alone because Abigail was with me. From the first appointment to the day we buried my mom, everything was peaceful and stress free. Thank you very much to everyone at Thomas Miller especially Abigail, I felt like she was my sister holding my hand step by step. I appreciate all of your support and my mom looked peaceful and like herself in the casket. Thank you, thank you and may the almighty God bless you all. I know it's a hard career to be in but you are definitely God sent . My family and friends all had great things to say about the staff on both days. No complaints at all. read more

Genuinely caring organization. They managed the remains of my family member in a professional yet caring manner. The office manager is a Rock Star. read more

This is an update to my 5 star post on July 29, 2022. The mortuary and their services were outstanding, but what wasn't outstanding and quite disturbing is the after visit that was set up on the pretense of "grief counseling." Diana, whose real title is preplanning counselor (I found this out by looking at the Thomas Miller website), contacted me to see how we were doing as a family after the passing of my mom. I thought this was so wonderful that the mortuary cares so much about us. I confided in her with some personal information and we set up a time that she could meet with us. I even asked if she could meet with my dad to speak to him privately as he was really having a hard time. So, she came to help me, my brother, our caregiver and my dad. Well, she read us "grieving rights" that was on a sheet of paper and proceeded to try and sell us preplanned funeral arrangements. She even said to me, "If you passed, two days ago, who would be making the decisions for your funeral?". She became a saleswoman right before our eyes. I could tell my dad was getting upset and asked her to please stop with this line of conversation. She did. My dad was upset for 2 days after her visit. Instead of feeling better, he felt even worse. It is for this reason, that I am changing my review. I gave Thomas Miller Mortuary a week to respond to my email about this situation and they have not responded what-so-ever. read more

Very calming, helpful and professional. absolutely reasonable and transparent with pricing. Was very pleased with how easy they made everything and no pressure. I would recommend this place to everyone who needs their services. read more

Outstanding Family Owned Funeral Home, very caring Staff , Recommend doing your Pre-need with them fair prices & local location's 5 stars

If I could give 10 stars I would! The staff was amazing to work with and the chapel is beautiful. We could not have picked a better place to help us lay our grandmother to rest. Keysha and Erica were especially awesome. They were both so patient and always made us feel like they had time for our questions or concerns. The entire process was so smooth, from the planning to the service itself. The burial will be taking place next month but I have no doubts that they will take good care of us. read more

Today is fresh. I am extremely happy with the service we received from Bill. He made everything smooth and his service was beyond exceptional. He really cares about your family and does everything he can to make this experience memorable. He understands the difficult moment families experience and he simplifies everything. In addition any request we have had he has handled promptly without any issues. I would recommend him to any family looking for a reasonable price and amazing service. It is already difficult to have to make decisions. Bill you were and have been amazing to us, thank you for helping my kids lay their father to rest. God bless you. read more

My mother passed in late December. We chose Thomas Miller because a member of our family had used them before. Our initial consultation was outstanding and we chose cremation and interment with my father at Riverside National Cemetery. No funeral or fanfare. Simple arrangements that I expected to take a week or two. I asked them to keep me posted so I could go visit the cemetery when mom arrived. I don't have the exact date on which I finally called THEM for an update, but I believe it was about four weeks later. They told me mom was going to be cremated that week - in Fullerton. Their website states they "own and operate our own private crematory" which led me to believe it was on-site in Corona, but apparently that is not the case. For some reason it bothered me greatly that my mom's body had been lying in a refrigerator for a month while I believed she was well on her way to resting beside my father. My mother's cremains didn't arrive at RNC until February 1. I am comparing this with my father-in-law's cremation in 2019 that took eight days. So, they lose one star for taking too long. They lose the second star for their aggressive final-arrangement marketing efforts. In mid-January, before my mom was even cremated, Diana began calling me to try to set up a meeting with my husband and I to discuss pre-planning for OUR funerals. She was simultaneously calling my brother. Then I began to get text messages from Sarah and finally a call from second gentleman whose name I do not recall. It was just too much. When you're already overwhelmed trying to tie up all the lose ends of your parent's estate, and doing so with less that optimal focus because you're grieving, the last thing you have time for is making your own arrangements. It is a predatory marketing tactic that's meant to take advantage of people at their weakest moment and I thought it was worth a warning to others. read more

I just wanted to take this time to thank everybody at Thomas Miller mortuary. Especially Keysha Licea, Office Manager. She truly is a blessing and an angel she helped out our family her tremendous support throughout this difficult time and her professionalism and her manners and Grace was just what we needed to get us through this difficult time. I urge that if anybody is looking for a mortuary in the area to please use Tomoss Miller mortuary. They are a class all on their own. Me and my family could not ask for anything more everything was covered impeccable service. Thank you Keysha Licea Steven Muro read more

Well, this was not a place I ever thought I would have to review. However, I will say that the good people at Thomas Miller mortuary helped us through the process of planning and completing a funeral (which was beautiful, by the way). From the very start, they were kind, courteous, respectful, and very helpful. We did not get the used car salesman vibe at all during the entire process. They were more than willing to help us throughout everything. Really made it easy for a grieving family to obtain the items necessary to put on a wonderful and memorable service, while maintaining utmust respect the entire time. In addition, the assistance by the representatives during the funeral service was first rate. I would especially like to recognize Patrick for his efforts. He is a true professional and I really appreciated his presence. Moreover, we had some barriers with the hospital in obtaining a death certificate. The workers bent over backwards to help us out and made the process as quick as possible. I'd especially like to thank Keisha for her efforts here. Overall, I do not wish that anyone has to visit a mortuary. However, if you find yourself in the position where you require their assistance, I would strongly recommend Thomas Miller mortuary. read more

As a local Home Care Agency we have clients that unfortunately pass away due to illness and complications. As a local business we have had the opportunity to refer our client families to Thomas Miller Mortuary. They are a family run business that is kind, caring and respectful to all of their clients. Chris, the owner is fantastic to work with and will work with your family through the grieving process. I highly recommend this business. read more

It's been some time that I've meant to post this but somehow never did. My husband of 26 years passed away May 10th. It was a very difficult time for me, making arrangements, decisions that I hoped I wouldn't need to until we were old, but it was his time. Every day I miss him terribly, but with all the pain Thomas Miller Mortuary was sensitive, kind, thoughtful and caring. They've even stayed in touch with me since many husbands passing to see how I'm doing. If anyone is dealing with the loss of a loved one and is trying to decide on a mortuary. I recommend Thomas Miller Mortuary! read more

Paul who works here is literally an Angel. He seriously went above and beyond his normal duty to make this for us as smooth as possible. His response rate to our questions, email was spot on. The other people like Keysha and Erica were there also, kind and helpful. So happy we found them. On the business side, they were clear, straight forward and not pushy and reasonable. read more

The Thomas Miller Mortuary is wonderful. Keysha is exemplary. My father was treated with such great respect and love. The services were beyond my expectations and I greatly appreciate all of the information, direction, and handling of all of our needs. read more

First and foremost if you are reading about funeral homes. I am sorry for your loss. Those five words can make a world of difference. My family and I visited three different funeral homes and only one said those five words. It was not Thomas Miller mortuary. This was the first funeral home we visited after my father passed away. Upon reading the positive reviews on Yelp and the strong recommendation from church, I was under the impression we would only have to visit one. I was mistaken. Upon our arrival we were told to go wait in a counseling room. Beautiful music played while we sat and waited for more than 15 minutes. Finally a representative from Thomas Miller meet with us. She was friendly as she took down vital stats. We informed her that my father was a veteran and he would like to be laid to rest at Riverside National Cemetery. The representative took my dad's dd214 and disappeared for 20 minutes. We had no idea what she was doing (apparently she was scheduling with Riverside National Cemetery about a burial, which we didn't fully agree on the date.) Then another representative comes in a fat young man who threw forms to release the body of my father to their custody. It was here that we became fed up and did not like how they unprofessional Thomas Miller was conducting themselves. We walked out and told them we will be in contact. The following morning we get a call informing us that they have taken possession of my dad. Two weeks later they slap us with a bill. My family agreed on another funeral home who walked us through the whole process and where Thomas Miller went wrong. 1) I am sorry for your loss. Thomas Miller representatives never extended sympathy to a grieving family. 2) Thomas Miller did not reveal the state governing board to ensure proper procedures were followed. A CFB(California Funeral Board) informational pamphlet will be made available upon initial meeting. Thomas Miller and their representatives did no such action. 3) Copies. Obviously with military service certain paperwork must be provided. With that being said they should have taken the paperwork copied it and then gave us back the original. 4) Price list and price break down. This should be made perfectly clear during the initial meeting. 5) Taking a person's signature without properly explaining what the person is signing is misleading and immoral. There were so many forms that my mother wasn't sure what she was signing or initialing, the representative from Thomas Miller should have slowed the process down and made it clear what was going on. That being said, a funeral is never a happy time. There are plenty of emotionally distraught people, do not let people take advantage of you in such a weak time. Which is what Thomas Miller did. Thank you for your time. I am sorry for your loss. read more

Had my baby cremated at 14 weeks gestation. Thomas Miller was the most affordable and understanding. They had to go pick up the remains from Anaheim, they cover anything within I believe a 20 mile radius so I didn't have to pay extra for the mileage. Paul was constantly in communication and keeping me updated. Unfortunate circumstances but they definitely made the process easy. read more

*So very satisfied with the service Thomas Miller Mortuary provided for our mother. Our Mother was taken care of right away. Service options were explained in detail. All questions answered. So many options for urns and keepsakes. Excellent slide show produced withy the music & pictures we provided. The customer service provided was excellent and we truly appreciated how patient and comforting they were with us at such a hard time in our lives. We will definitely take our business back! (Hopefully not too soon!) THANK YOU SO MUCH! read more

I'm so grateful to be recommended to Thomas Miller Mortuary, and a very special thank you to Erica she went above and beyond to make sure everything I needed was taken care of during a very difficult time in my life I couldn't be more happy with her assistants and I would highly recommend Thomas Miller Mortuary! read more

This facility is very caring and continues to check up on me through my grieving process from my father passing. Devonne explained all the paperwork very well to me. Also when I went to pick up my dad death certificates I had somethings on my chest and Devonne heard me out . Thank you so much Devonne! Sarah also continues to check up on me I would recommend Thomas Miller Mortuary to anybody that is looking for a place when there love one passes away. Thank you staff! read more

Can't say enough about Erica. She was so helpful and understanding. At a time when our family was hurting she did everything possible to make a trying situation bearable! At some point in our lives we all need the assistance of a top notch mortuary. I highly recommend Thomas Miller Mortuary! Ask for Erica. read more

Just lost my mom 2 weeks ago. Chris (owner) and Keysha (office manager) were tremendous help. Extremelly knowledgeable, sensitive to diverse family needs, and challenges brought by Covid-19. Keysha is friendly, understanding, and supportive of our concerns and variety of needs: flowers, casket, music, video tribute, etc.. A+ rating read more

I was very happy with the help I received from Erica Medrano in making final arrangements for our loved one. Erica was very caring, organized, and patient with us while guiding us through the planning phase and paperwork. Her incredible work and quick response time made this stressful event easier to handle. Thomas Miller has always done a great job at handling final arrangements, their years of experience are apparent every step of the way. read more

Thomas Miller has serviced my family with honor and kindness. I used their service in 2007 for my Aunt Nora Sumner. Everything was handled beautifully. I recently, required their service for my mother. I searched the web, looked at all the options. Then I called, Thomas Miller, the one I trusted. The caring staff are still wonderful. Thank you for making this sad time a little easier. read more

My father passed away unexpectedly on May 18, 2020. I was devastated and lost as to what I needed to do. A friend recommended this funeral home and I am so glad he did. Devonne took care of me and was very professional, polite, sympathetic and walked me through every step. I appreciate how kind everyone I encountered here was to me. Nobody ever wants to be put in the position where they have to make arrangements for someone they love, but since I had to I'm so glad that I chose them to help me. My father was a Veteran and we held a viewing and he was buried at Riverside National Cemetery. Due to Covid-19 I couldn't hold a traditional funeral, but they set up a beautiful viewing for my father. We were in the chapel, it was so peaceful, music was playing softly in the background, a microphone was set up for me to speak and my dad had an amazing flag draped on his casket to honor him. Not to mention my dad's make-up was better than expected. He didn't look scary even though I didn't really want to see him that way. I was very happy with their work. I felt they were very sensitive, caring and patient with me. I am very happy with their services and would recommend them to anyone who needs to make funeral arrangements or looking for a mortuary to help with someone they loved. read more