Not only do they pick up and deliver for free, but the prices are great! Great customer service and…read morecommunication! 10/10 would recommend

FAST, EFFICIENT, FRIENDLY DOOR-TO-DOOR SERVICE! I love this…read moreplace! I was in a bind with over 100lbs of laundry and no idea how to even start. Sasha was great on the phone, got my details, answered all my questions, and came to get everything at a time that was convenient for me. She was lovely, professional, and I felt taken care of right from the start. My mounds and mounds of laundry - which I thought would take weeks! - came back in a few days, beautifully done, professionally folded and packed up, and again, delivered right to my door at a time that was good for me. They do everything - laundry, bedding, and (though I didn't have any at the time) dry cleaning as well. I look forward to using Westwood again and you should too!!!! No job is too big or too small. HIGHLY RECOMMENDED!!!!

They "fixed" my pants quite poorly and i even had to take them back a second time. Still ripped…read moreagain in the same spot. It wasn't till i took them to another place that they were fixed correctly. I didn't have a good experience nor was pleased with the job they did.

Am I the only one who's been yanked around by dry cleaners in the Portland area? I have had way too…read moremany crappy experiences with clothes coming back smelling like formaldehyde or completely damaged. So this place has decent reviews on Google, but nothing on Yelp. I have this gorgeous, fine silk blouse, gold like an egg yolk, fits me like a million bucks, brand new, and yeah- I spilled some cream of tomato soup on it like a moron. And it sat like that for three days because I was up in Seattle when the soup-collision happened. I did sprinkle some talcum powder on it, but I didn't want to risk destroying the fiber or color by washing it. I was so unhappy, I couldn't even look at it. The good folks at Promise Cleaners took one look at it, frowned and said, "Ooooohhhhhhh." Pretty much unable to guarantee it would come out. Which, understandable. It's a greasy, red soup stain on fine silk. But it came back today.... Looking like a million bucks! Gorgeous job! These folks are miracle workers.

We have been using ProCare Cleaners for the last 4 years. They recently moved to a new location on…read moreTerwilliger. This new locations is located next door to Tyron Creek Sports Bar. The ample parking makes it a bit easier to find parking. The service level provided here has always been of high quality and they truly take time to care for your clothing and other products. That explains why I continue to be a regular repeat customer. I value my clothing and want the best care and cleaning possible to ensure a long life of my clothes. They are quick to point out if there was a problem getting a spot out of your garment. While I often don't need a quick turnaround when dropping off my dry cleaning, when I have they are very accommodating in turning around a piece of clothing. The store is clean, the owner and team are friendly and professional. I highly recommend their services.

Great place to get your clothes dry cleaned! So impressed by their services. Alterations can be…read moredone there also. Service is amazing and so prompt! The staff is also great and friendly. I've been using this cleaners for the last 4 years and could not be happier with the service I received. My clothes are always fresh, pressed and perfect. There are many of options for dry cleaning. Not may options for cool people that run a dry cleaners. The staff is down home people. I will continue to trust ProCare with my clothes.

I had been a long-time customer of Perfecto Dry Cleaners for years, but I am now compelled to…read morediscontinue my business with them following an extremely distressing experience. The owner not only refused to take responsibility for damaging my garment but also verbally abused me to the extent that I had to report the incident to the West Linn police. On December 12, 2024, I dropped off two coats, a scarf, and a sweater dress at Perfecto Dry Cleaners, paying $61 in total. When I picked up my items on December 17, I discovered a hole in the mesh portion of my cashmere/mesh sweater dress purchased from Bergdorf Goodman. This damage was not present when I dropped it off, and I believe it was caused by the metal hangers the business uses, which punctured the mesh fabric. I returned to the dry cleaners to seek a resolution, but the owner denied all responsibility. He offered to sew the hole, acknowledging that the repair would be highly visible and permanently alter the dress's appearance. Instead of accepting this subpar offer, I requested a refund for the $16 dry cleaning fee for the damaged dress (not the full cost of the dress), and the owner became hostile. He shouted at me, accused me of lying, labeled me a "difficult person," and ordered me to leave, saying I was no longer welcome. I was appalled by this treatment. As a long-time customer who had always respected this business, I was shocked by the owner's unprofessional and abusive behavior. No customer should ever be subjected to such disrespect--especially when the business is clearly at fault. Following the incident, I reported the verbal abuse and harassment to the West Linn Police Department. The police supported my decision to voice my concerns and advised me to share my experience on platforms like Yelp, Google, and Facebook, file a complaint with the Better Business Bureau, and consider pursuing the matter in small claims court. To be clear, my intention is not to be unreasonable or cheap--I'm not someone who would quibble over $16. My frustration lies in the lack of accountability, the owner's aggressive and disrespectful behavior, and the way I was treated. I feel it is my responsibility to share this experience to protect other customers and ensure no one else endures similar mistreatment. If the business responds with further retaliation or verbal assault, I will have no choice but to report any hostile behaviors (again) to the West Linn Police Department.

The work they do is fantastic! They provide alterations as well as dry cleaning. The only things I…read morehave a small problem with is I feel like the prices are a little high and sometimes it takes a few days to get your clothes back.

Took a Japanese kimono to have it hemmed. The hem was a straight-line stich with both sides of the…read morehem stitched closed. It took a week and a half before the work was completed and it cost $48.00 for what was, at most, a fifteen-minute job. The people working the counter, a man and a woman, are not what I would describe as customer-friendly, it's as if a smile would cost them more than they could afford.

I took 3 work pants to have hemmed with a sample pair to match the length - all 3 pairs were still…read moretoo long. I took them back and she claimed that they were the same length and "it's not their problem" that they don't match the same length as the sample pair (possibly due to the waist being different and so on). She didn't even offer to fix them. Their service was horrible! If I could give less than 1 star, I would based on lack of customer service.

Really pricey, charged $7.50 each to wash & press linen shirts. Inconsistent hours, not open when…read morethey said they'd be open. Clothes returned two days late. They charge a "service fee" on their credit card transactions. Avoid.

My husband dropped off his dress shirts on Monday and was given a receipt promising they'd be ready…read moreon Friday. He got an email yesterday to let him know they were ready for pickup. He went to the shop today to find a sign on the door "closed December 26-28". No explanation, no apologies, no way to contact anyone. We are leaving for vacation early morning on the 29th and he is left empty handed! We had to go purchase all new shirts today as he literally left all his shirts with the cleaners and had nothing appropriate for our trip. Unbelievable. We will NEVER use this shop again. I am beyond disappointed with the terrible service and gross irresponsibility of this place. I can't wait to discuss this in person with the owner. To say I am angry is an understatement.

Was quoted 7:30am 8:00am pickup. When I arrived I was told it was going to be a 40 min wait then…read morewas treated rudely by the person at the front desk when I told them that it was going to make me late if I had to wait that long * note I came in 9 mins before 8:00 and was told that wait above and only with hassle to the front desk was serviced

I love going to this dry cleaners!!! I had a couple of suits that I brought to them and they…read morecleaned it so well and fixed some slacks of mine!! They are incredible and I highly recommend going to them to get yours done!!

They do fine, until they don't. They lost an expensive trench coat of mine and didn't return it…read moreuntil I sent them a legal demand letter.

My shirt is ruined. I really wanted to support a local small business but this one is not it. I…read morejust bought a $50 suede button up and took it here to be cleaned as per the tag. The guy said okay we can do it. I go pick it up today and it's completely ruined. The color is gone. It has a big hole it the arm that they adamantly blamed me for. They were radiating their voices and kept blaming me for it getting ruined and saying I should have known. Horrible experience.

Went here today and was so grateful that it was open. Because there are very few places to go now…read moreone other place in town, I could not stand. They actually had a tip jar next to the cash register and they were charging exorbitant prices with lots of attitude. The wonderful people that I knew at the old place I went to around the corner are now closed. However, I do remember this man from many years ago. He fixed a zipper on a blouse for me that was very reasonable, but I ended up going to the place around the corner because I just happen to go there. However, I'm so grateful he is still here. He gave me a very reasonable price on my coat today and my sweater will continue to keep coming back as long as he's open. PLEASE STAY IN BUSINESS WE NEED YOU!!

We took my husband's suit into be cleaned. It came back clean and neatly pressed. It was ready on…read morethe date we were given.

The only thing I'm going to say about her is, AMAZING! She was so incredible, kind, and…read moreprofessional. Not only was she fast but her attention to detail was unbelievable. We are going through a renovation right now, so we have not had a washer and dryer in sometime so the amount of clothes we had was extensive. She came to the house, loaded it up, washed it, dried it, and had it back to us in the same day. I could not recommend her enough. We will definitely be using her again!

Amazing service. I booked my service online the night before and turns out they do not offer…read morepick-up service for the location I was staying at. Michelle went out of her way to help and did everything possible to make sure I was able to get my laundry washed. She was amazing and provided the highest level of customer service. I truly appreciate all she did!