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    Thomas G Brookes, OD

    3.6 (10 reviews)
    Open 8:00 am - 4:00 pm

    Services - Thomas G Brookes, OD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    Thomas G Brookes, OD Photos

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    Arvada Optometric Center

    Arvada Optometric Center

    4.3(27 reviews)
    4.2 mi

    The optometrist and the lady who started my appointment were both excellent, very friendly and…read moreprofessional. However, I was caught off guard at the end when I was told there was a $100 fee for the contact lens fitting that no one mentioned when I booked. I specifically asked about Medicaid coverage and extra fees ahead of time, and nothing was said. Because I wasn't prepared for that charge, they wouldn't release my contact prescription. On top of that, the front desk woman, Barbara, was rude and dismissive when I questioned it. It's a shame because the doctor truly was great, but the poor communication and bad attitude at checkout ruined an otherwise good visit. Make sure you double-check all costs before going in.

    DO NOT ever buy glasses from this place. It's a total scam. They tell you that you have 30 days to…read morereturn a pair of glasses but it's not true. You don't get the really test them out on whether you like them are not and when you try to make a return the excuse they use is "it's custom made," which just applies to the lenses. I told them I would even be willing to eat the cost of the lenses but I want a refund for the frames. I' was also open to getting a credit to buy contact lenses and it was a no. They are unwilling to work with you in anyway. I gave them another alternative to switch out to another pair of glasses and she initially indicated that could be an option and then said "-actually no." Mind you that this is not a $100 pair of glasses, it's actually over $500. I should have trusted my gut when they were trying to sell so hard on the glasses they offered. I bought one pair and when I came to get them and get them adjusted, I was pushed to buy another cheap pair. This is not an honest business. I had told her that if there's not resolution to this I am going to write an honest and truthful review so others know and her response was "sure go ahead." And of course that would be what she responded with, they already took $600+ from me.

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    Arvada Optometric Center
    Arvada Optometric Center
    Arvada Optometric Center

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    Arvada Vision & Eye Clinic - All ZEISS lens designs available

    Arvada Vision & Eye Clinic

    3.1(37 reviews)
    1.6 mi

    If kindness, care and location were the only criteria, Arvada Vision would get five stars from me…read morewithout hesitation. The staff is lovely, and I've always appreciated the care I receive. However... I've started joking with myself that I should pack a snack and a novel for my visits. I actually asked the receptionists if I had time to run home for a little bit after I checked in- and I did!! I waited an hour and twenty minute before seeing the doctor at my past visit, and total visits consistently stretch past two hours. I don't write this lightly. I have gone here for years and love the place. I've given it several years hoping the timing would improve, but unfortunately it hasn't. I'm genuinely sad to leave, but I need a practice that respects appointment times a bit more closely. I hope this feedback is taken and motivates a change in their workflows- if so, let me know and I'll be back!

    A CLOWN SHOW - If you want to feel like you've stepped through a carnival tent of ineptitude and…read moredisorganization, then this is the place for you. 1) I made an appointment online. When I went in for the appointment, I wasn't in the system. I was told by the receptionist that the online scheduling wasn't that good. 2) Re-scheduled an appointment. I know, I know - after my online experience, I should have realized that my appointment the next day was going to be like a funhouse of distorted mirrors. How you may ask? Glad to explain. a) Day of appointment I was in the receptionist's system; however, the eye-tech couldn't find me in her system in her office. I was told that I needed to go to the reception area to wait. I balked. Finally, the receptionist came in, and they realized that the eye-tech was looking for me under the wrong doctor. This took some time . b) I got my eyes dilated. While my eyes were dilating, I was put in another office. After a really long time, I stepped out and asked one of the techs how long I'd have to wait. She told me I needed to go back in because my eyes were dilating. c) After more time, the optometrist came bursting in and told me he had LOST me. Apparently, I had been placed in a normally unused office. d) Finally, I left Arvada Vision & Eye Clinic after an hour and a half. BUT WAIT: 3) Like a marching band of floating instruments following me home, even though I paid in full (the receptionist insisted), I received a bill saying I still owed them more money.

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    Arvada Vision & Eye Clinic - ZEISS Sports Polarized lenses available

    ZEISS Sports Polarized lenses available

    Arvada Vision & Eye Clinic - ClearView is standard single vision.

    ClearView is standard single vision.

    Arvada Vision & Eye Clinic

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    Five Parks Vision and Eye Care - Love me some Chemistre

    Five Parks Vision and Eye Care

    3.8(38 reviews)
    6.2 mi

    Shockingly unprofessional. An eye exam with a contact lens fitting took nearly two hours. At most,…read more30 minutes of that time was spent being seen by Dr. Partnow. The remaining time was spent sitting in an exam room, without any updates about the delay. My insurance was billed for services that I didn't receive. I had to contact Candy, in billing, to request a refund for Optomap Laser Imaging that was never discussed with me, let alone provided during my initial visit. If I hadn't insisted on being sent an itemized invoice, I wouldn't have caught that I had been charged for services that were never performed. Unacceptable. During my exam, comments were made and anecdotes were shared that left me feeling unsettled and uneasy at this practice. I had to go back to Dr. Partnow's office two days after the original appointment to complete further testing and to pick up paperwork required for my job. I made sure to bring a colleague with me to that second meeting. Never again.

    Run!!!!! This place is extremely overpriced and the old ladies that work here are miserable. Learn…read morecustomer service. I made an appointment for glasses only and they charged me for glasses and contacts exam. I walked out paying over 800 for glasses. I called them today to order contacts and asked for 1 box. The receptionist was so rude and told me she couldn't order 1 month supply and I needed to order 12 months at a time. I will never return to this place. They should always ask if you want to take a photo of the back of your eye- they didn't ask this and charged me for it anyway after I didn't even need a prescription for contacts at the time. After showing my bill to another optometrist friend, they even said this is unethical. They will tell you, you will pay a little more for the better service, but the service was not better. Every person who works here seems miserable and will not show you customer service. Take your money elsewhere where they will respect you and your wallet.

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    Five Parks Vision and Eye Care
    Five Parks Vision and Eye Care
    Five Parks Vision and Eye Care

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    Thomas G Brookes, OD - optometrists - Updated May 2026

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