After recently hitting a Buck i was able to see from my insurance adjuster as well as BMW this shop…read moredoes Shoddy workmanship: my Doors misaligned, bumper hanging, paint overspray--and they somehow sprayed white paint all over black plastic trim Used/aftermarket parts: They billed me for brand‑new OEM parts but slapped cheap aftermarket junk on my car. Not only is it unsightly--this is a major safety issue Unsafe to drive: After "repairs," my car was knuckling and unbalanced--BMW said it wasn't safe to drive. They patched it with spacers and loose bolts . Terrible customer service: Calling and emailing Eric has been a nightmare--rude staff, answered once every full moon, or claimed their "answering system was off" I have contacted my attorney and will be pursuing damages in civil court. Bottom line: This place is a scam, a safety hazard, and a total time‑sink. They'll overcharge you, botch the work, and leave your car borderline undrivable. Definitely don't go here.

They did an Amazon job! Their customer service was top notch and very helpful. I liked how their…read moreowner Erick explained all the part and process that was going to be worked on. They handled everything with the insurance. I'd would recommend calling and setting up an appointment for an estimate before driving up to their shop. They even offer a detailed cleaning before your car is picked up!!

Y'all, nothing but praise for the team at OKC Auto Works. My…read moreRam 1500 EcoDiesel flashed the DEF system codes and OKC Auto Works went to work. Diagnosis and parts delivery took awhile, 2 days to diagnose and 3 days for parts, not bad at all IMO. Tracy in service was great and the ladies at the counter were friendly and on the ball. I will trust my vehicle repairs to this crew any day.

I had some bodywork done due to an accident and my goodness!! NOT ONLY were they fast and efficient…read more..Those ladies at that front desk were simply amazing and polite and super helpful.. Not to mention I didn't know they have a full service shop as well .. I think I have a new favorite auto repair shop !!Also Heather is Awesome!!

I called and set an appointment. Drove in and waited in the lobby as they swapped out my front…read moreglass. My daughter kept running behind the counter but they were very kind. Only recommendation is that they stop using imacs ;)

They are very professional and fast. Great quality, and good value. I have used them three times…read more Each time, they came to my requested location. They take a lot of pride in their work!

Greatest and most honest mechanics in Norman ok. Every time I've taken my vehicle in to them they…read morefix the problem and don't try to add more to it than what is truly needed. Highly recommend to everyone. Only place I will take my vehicle for repairs they go above and beyond for a customer. Thanks guys.

Took my car in for repairs - Matt was not upfront about impending charges. When I asked for an…read moreexplanation of charges over the phone. He said come get your car and hung up on me. He stated the car is fixed and the bill amount was irrelevant. Beware !!!!!!!!!!!

As a transgender woman in OkC, I'm always worried about entering traditionally masculine spaces…read more But from the first contact I had on yelp with Freeman collision until I drove off the lot with a brand new side mirror, the entire staff was amazing. Everyone was kind, the owner even quoted me for the car on a Saturday when the business was closed. I felt respected, cared for like I was already a friend and the cost was much less than I was fearing. Oh and the mirror looks great! Can't recommend them enough!!

While out of town for work early this year, I hit a deer. I was incredibly stressed about the…read morerepair process and having to work with insurance to make sure that everything was handled properly. I reached out to Freeman Collision Center due to their convenient location and positive reviews, and it was the best choice I could have made. From beginning to end, all of the staff at Freeman Collision Center were incredibly kind and helpful. They explained everything to me and kept me informed along the way. Todd Freeman, the owner, went out of his way to work with my insurance adjuster directly to make sure that he was returning my vehicle in excellent condition. I love my car, and I was so disappointed after the incident thinking it was unlikely my vehicle would be in the same shape after repair... but somehow they made it happen. Excellent experience and incredibly appreciative of everyone at Freeman Collision Center!

Ten years at least. My wife and I have been happy clients…read more We have been working with this company thru the change of ownership and the key leadership stayed in place.

Great place for an oil change. Everyone I have met there has been super friendly and helpful. They…read morego above and beyond to provide great service. I usually stop by when I'm in a bit of a hurry. Thankfully, they are always pretty quick without making mistakes. The prices are reasonable and they offer a military discount, which is great for someone on a budget. I try to go here every time I need an oil change and I'm in town.

Excellent Customer Service. Polite. Respectful. Patient. Understanding. They were more than willing…read moreto work with insurance but my insurance ended up thinking they wouldn't because they didn't change the rates on the document on their end before sending it to my insurance company. Which this whole deal that I had to deal with was because of my insurance and not the shop themselves. I dropped my vehicle off November 18th and got it back on December 13th. Again, not because of anything the shop was doing, all because of my insurance. The soonest moment I'm able to, I will be switching insurance companies. I had been backed into in September and so my trunk got all dented in. Both Office People were excellent! I didn't really speak to the mechanics or anything but they did a great job as well. Paint is perfect. Looks like nothing ever happened!

They gave me a collision repair quote last week, and when I called to schedule a for repair, they…read moretold they don't do body repairs anymore. Why would someone go through the quote process with me if they stop doing those repairs a few days later? Kinda shady

First-time customer, and MAN, I was seriously impressed! Most importantly, they saved me from…read morepaying for a lot of expensive repairs another shop told me I needed - which I really appreciated. Beyond that, they made the entire process easy from scheduling the appointment to drop-off and pickup. Communication was great the whole way through, both by phone and email. I found their honesty, professionalism, and excellent service to be top notch. I will definitely be back and will be telling my friends!

Everything was great. The first time I visited the new location, it seemed like a few kinks were…read morestill being worked out, but this visit felt much smoother. I do want to share one piece of feedback that I believe is important: the black shades in the waiting area should be removed. When customers can't see what's going on, it unintentionally gives the impression that something is being hidden, and that's not the feeling you want customers to have. I'm saying this because I genuinely want the best for Hondura. I've been a loyal customer since the late 1980s, and I want Hondura to continue growing and succeeding. I've recommended Hondura to many friends and family over the years and will continue to do so. For the sake of transparency and customer comfort, please consider removing the blinds.