Great location friendly staff fair prices same day installation quick and fast responseread more

I had a leak problem in my Volvo which no one else wanted to mess with and Shine Pro took care of…read morethe job and more! They also buffed out my oxidized hood which everyone else said was impossible, a great windshield install and car detail!!

Safelite has won my business…read more Things I learned about auto glass this week: 1) Insurance often pays to replace small cracks without you paying towards your deductible. When a rock from a construction truck cruises at you and pings a beautiful little starburst in your windshield, call your insurance and make an auto glass claim. So long as the windshield doesn't have to be replaced, it's often part of your insurance coverage. 2) The size of the crack matters. If it is smaller than a quarter, most auto glass businesses can easily fill it. If it's larger than a quarter, most businesses won't touch it because they can't fill it satisfactorily. If not a starburst, length matters. A single crack can be filled as long as it isn't longer than a dollar bill. 3) Time, temperature, and weather matter. The glass can't be filled if it's gotten wet, so cover it with Scotch tape (yup). Time gives an opportunity for the crack to grow. Extreme temps most certainly result in the crack spreading. 4) Sometimes the crack has to be reestablished (i.e., rebroken) for the techs to fill it. This is the short, edifying version of my sad tale that ended rather happily at Safelite. I started with a perfectly small starburst, but after the company my insurance initially connected me with waited for more than a day to fix it in this Oklahoma heat, the starburst grew and became unrepairable. When I finally got myself together after two more local experiences, I had lost hope that anyone could help me, but I yelped my way to Safelite for one last try. Safelite isn't covered by my insurance, but I'm going to call and ask that they be based on my experience with them. I had an appointment, which was respected. One star. * The waiting room was clean and comfortable, with free wi-fi, a tv we were told we were welcome to change, and fresh coffee. Two stars.** The employee treated me with courtesy, listened to my story, and answered my concerns. Three stars. *** Safelite explained the process and the problem to me, helping me with realistic expectations before and during the process. Four stars.**** Safelite ultimately could not repair the crack to their liking after working on it for at least 45 minutes. They filled it resin and think that will stop it from spreading, but the crack is still pretty visible. Safelite thus decided not to charge me. Five stars. ***** I usually shop local businesses, but none of the other three I encountered this week delivered the level of customer service that Safelite did. The next time I have a windshield issue, Safelite will be my go-to.

I set an onsite (my residence) appointment for windshield replacement. The whole time I have been…read morereceiving appointment confirmations mentioning how the technician will be recalibrating the windshield sensors at my home. I had an appointment from 8am - noon, but they waited until that morning to let me know that my 10 yr old Honda has to be brought in because they lack the ability to do it outside the shop. If they haven't figured out how to work on modern vehicles much less a 10 year old vehicle, just find a place with professional capabilities to actually work on average vehicles onsite or just take it to the nearest random glass shop. You'll be in same situation but closer to home since there are only two metro locations. The whole point of even considering this company is that they come to you. Maybe if you drive a go cart as I'm sure a golf cart would be too complicated for them to work on in your driveway.

To find a windshield replacement, I got 3 quotes using Yelp Projects. The first 2 were around $360…read more Glass Pros was around $260. $100 cheaper than the others and they had good reviews, so I went with them. They got me scheduled for the same day. It took about an hour and I waited in their "waiting room". It was dirty, cluttered, and unimpressive. Also their employees were loud and cussing in front of my son. Regardless, I'm still leaving 5 stars because of the excellent price and quick service.

Excellent service and fair pricing. Repaired a large shattered window caused by a flying rock. The…read morebest price and done in a short amount of time. Get a quote from them before deciding to go elsewhere! Highly recommend!

I was driving through Texas when multiple rocks hit my windshield. Luckily it didn't impair my…read moredriving or ability to see out the windshield and the cracks were visible from the inside and not the outside. Because of this I put off getting a new windshield for quite some time. I eventually asked the dealership about it during a routine maintenance check and it was going to cost a couple of thousand dollars and several days. I am so glad I went to Wise Guys because not only are they local, it only cost me $444 total and it only took half a day. Surprisingly, It also came with a lifetime warranty so if it ever chips or cracks again they will fix or replace at no charge. Shelby was a doll. I had a great experience.

Had a chip in my windshield from a rock that started to spread and wise guys was great! The…read morecustomer service was friendly and fair. They were the most affordable option for me and my windshield came out perfect! They even were able to add my sun shield tint. Highly recommend if you want fast work done right.

I didn't get a survey because my other car was previously seen there I guess. But I am not going to…read moremiss an opportunity to praise for some redemption of my service manager. She kept me informed the entire time with me being foreign to how long it takes for Lexus parts to arrive. The car was done, right it looked amazing and quickly was able to troubleshoot and fix some weird Lexus Cork with Windows after disconnecting the battery. This was 100% positive review I would like to say it was a great value, but paying a deductible is never fun. Thank you for taking care of me and my vehicle.

Do not use this place for car body work! Took my son's car in and it came back with new damage--the…read moretech and manager both were extremely rude/condescending/ refused to take responsibility and actually hung up on me. Absolutely terrible experience

Geez these guys were fast! I was in and out in under 20 minutes! I will only use these guys from…read morenow on. The window has held up perfectly over time and did i mention they were by far the cheapest i could find? Great place to get a window or windshield replaced!

Quality, friendly service and they have a variety of window tint. They got our car finished in less…read morethan an hour. The business and area looks a little ran down, but inside it looks good and they have the best service inside.

Was referred to this company by a lowes employee. Wife called and provided the dimensions. They had…read morethe glass cut and ready. Staff was great. Would recommend.

I needed repair of a commercial door on a building I own. I called two glass companies and they…read morequoted me an outrageous amount just to come and look at the door. I decided to call Jem Glass. For a very reasonable service call price, they adjusted the closer on the door, replaced the worn out lock and ever adjusted another door, all for less than a service call from the other rip-off companies. Thank you, Jem Glass for your competent, reasonably priced service. I recommend you to anyone who needs their commercial doors repaired!!

Service was quick and very responsive. Had to take car back due to defects in tint. But was handled…read morewith no issue. A little expensive.

Great experience! The tint came out great on my wife's car and it was finished super fast (45…read moreminutes). I have spent more on window tinting before and received an inferior product.

I have always counted on these guys to help me out with my new shower door and outside window…read morereplacement needs. They are always so fast, professional and fairly priced that I just go straight to them with my window needs....even on my cars. Thanks guys!!!

This will be short and sweet but I could not have been happier with my experience with Binswanger…read more I had a large rock hit my vehicle on the highway and the windshield was beyond repairable. They had to special order one so it took a few days. I called on Monday and we made an appointment for me to come in and drop the vehicle off at 9:00 AM on that Friday. I was told it would take about 3 hours. Well, I got a call at 10:30 that my vehicle would be ready at 10:45. I couldn't be happier with the results, and they were able to transfer my Pike Pass as well, so did not have to deal with the hassle of losing that. Very pleased and would recommend Binswanger to anyone needing vehicle glass repair or replacement. Hopefully I do not need to return soon but I certainly will not hesitate if I have another issue.