I have always counted on these guys to help me out with my new shower door and outside window replacement needs. They are always so fast, professional and fairly priced that I just go straight to them with my window needs....even on my cars. Thanks guys!!! read more

This will be short and sweet but I could not have been happier with my experience with Binswanger. I had a large rock hit my vehicle on the highway and the windshield was beyond repairable. They had to special order one so it took a few days. I called on Monday and we made an appointment for me to come in and drop the vehicle off at 9:00 AM on that Friday. I was told it would take about 3 hours. Well, I got a call at 10:30 that my vehicle would be ready at 10:45. I couldn't be happier with the results, and they were able to transfer my Pike Pass as well, so did not have to deal with the hassle of losing that. Very pleased and would recommend Binswanger to anyone needing vehicle glass repair or replacement. Hopefully I do not need to return soon but I certainly will not hesitate if I have another issue. read more

Took my model 3 Tesla here for a chip in my windshield. They got it in around my schedule and it was done really quickly. Staff was great and the price was good! read more

Friendly, great service! Repaired windshield chip in about 15 minutes. Easy to make appointment. Thank you!

I read a few good reviews online so I decided to contact Binswanger to fix my broken window. I spoke with Theresa who seemed nice and helpful. Unfortunately, that's where the positives with this company end, and the good reviews were probably written by employees/family members. Utter incompetence is what defines Binswanger Glass of Norman. I called to set up an appointment for them to come take measurements of the glass. The person who was coming out called while I was away from the phone, so I listened to his voicemail and left one of my own on his phone. I never heard anything from him that day. A few days later, Theresa called me to tell me they have the measurements and gave me an estimate. I was fine with that, so I tried to set up an appointment to get the glass replaced. Theresa said it would be the middle of the next week. I was out of town until Wednesday, so that worked out perfectly. But no one came by or called on Wednesday or halfway through Thursday, so I called on Thursday afternoon. I spoke to a different person this time. She said it would be the following week before they could come out. (The following week? What suddenly became so bad about this week? You know, the one we agreed upon previously?) I wasn't pleased, but I said "fine" and requested they come out during the morning because I work in the evenings. No problem, right? Wrong. Tuesday came. I woke up at 8:00 a.m. in anticipation of these people coming out to do the job I hired them to do. Around noon, I started getting impatient but I had errands to run before work. With my luck, I figured they'd call as soon as I left. But they didn't call while I was out. They didn't call at all. I know, because I kept my phone with me all day long. I thought about calling and asking to speak to the manager or store owner, but then I thought to myself, "If these people can't follow through on a simple appointment, why would I trust them to fix my broken window?" Attitude reflects leadership, so if the employees are this clueless/incompetent/irresponsible, then piss poor management is probably the reason why. The only worthwhile option I see is to start over with another company who actually cares about performing the job they are in business to perform. Apparently, Binswanger Glass does not care about making money, doing good work, keeping appointments...so I will make sure to help Binswanger Glass spread the word: IF YOU WANT QUALITY WORK AND CUSTOMER SERVICE, BINSWANGER GLASS IS DEFINITELY NOT THE PLACE FOR YOU! IT IS THE VERY LAST PLACE YOU SHOULD CONSIDER. FIND SOMEONE ELSE TO HANDLE YOUR GLASS REPAIR JOB! Spread the word to your friends, family and co-workers. I will be doing so with every person I can think of, plus I'll be adding this review to every online review website I can find. I've heard good things about JEM Glass & Service. I think I will give them a shot. They're local, and I'm willing to bet they care about making money and doing a good job in an effort to grow their business. I'll update this review if they do good work so you'll have a quality alternative to Binswanger that you can use when you need glass replaced. Update: I tried for 2 days to get through to JEM Glass in Moore but couldn't get a phone call through. So, I called B&B Glass in Moore. I called just before closing and they came out early the next day to measure the glass. He said it would be 7-10 days for the order to cone in. 7 days later they called an offered to come out and install it, but I had to work, so we scheduled for Monday morning. And the quoted price is $50 less than Binswanger Glass. read more

Had a windshield replaced with prompt professional service. Returned recently to have a custom piece of glass cut for an end table that I over measured by two inches. They corrected my mistake free of charge. I highly recommend Binswanger glass of Norman to anyone needing quality windshield replacement or custom cut glass. read more

The staff at Binswanger were professional and courteous. They were able to get me in and out in a timely fashion. They offered the best price and warranty for my windshield. Thank you for a great experience. I will recommend you to friends and family!! read more

They were very helpful, and honest about repair made to my windshield. Even gave me a considerable discount, on top of the fact that they were cheaper than every other competitor, and they made the repair the same day I called them. Everyone else I called tried to schedule me for an appointment the next day, or even days later. Thanks again! read more

I called in for a quote for a chip repair and they took me immediately despite being VERY busy when I arrived this morning! They did a great job fixing my chip and I am very thankful for what they charged me and the fantastic and friendly demeanor of the staff here at Binswanger Glass Norman, OK! read more

Fantastic group of people. Had to have my windshield replaced last year and went to them. Great job, called them because I caught a rock and wanted to get it fixed before it spread. They got me in the next day and there was no charge. I will absolutely continue to use this business. read more

I have used Binswanger Glass several times over the last 5 years. They have always been timely, courteous, and provided excellent service. I couldn't ask for a better experience. read more

Came in for a piece of glass for the house. Cris (CSR) was extremely helpful and very polite! Recommended to anyone looking for quality glass and excellent service. read more